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    Kaiser Permanente Facility

    2.9 (9 reviews)

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    Kaiser Permanente Modesto Medical Center and Medical Offices

    Kaiser Permanente Modesto Medical Center and Medical Offices

    2.5(235 reviews)
    0.1 mi

    The care and expertise of every person there. As with all ER situations it takes time but most of…read moreall is the knowledge that is part of this facility. They make you feel calm about what's going on with you.

    The ER here in Modesto is just, well...HORRID as in making my wife wait for 5 hours now and…read morecounting for a pain/cramping in her stomach like she's having a baby pain ! Well to be honest they were quick to take her in to be actually seen by the doctor and they did all their tests but they sent back out in the main waiting area while she's still in major pain and needs to run to the restroom every half hour and they couldn't give her a bed like she flipping needs when we got here now over 5 hours ago?! So ya I'm ranting but for her and this kind of disappearing act and not treating her promptly which by the way the main ER waiting room only had 4 people in there and the back had hardly anybody and this was on Sunday morning at 8am to start with and this situation reminds me of how in Bay Area back in the 70's and 80's of how bad it was then but the ER rooms were flooded with all kinds of people waiting unlike here that even 5+ hours later there's only no more than 9 people waiting that are behind us waiting so tell me what in Sam Hill is going on in Modesto and I've been a Kaiser member for over 40 years as my wife and this is just Ludachris !!!!!!! Update this visit is going on 6+ hours now !

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    Kaiser Permanente Modesto Medical Center and Medical Offices
    Kaiser Permanente Modesto Medical Center and Medical Offices
    Kaiser Permanente Modesto Medical Center and Medical Offices

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    Memorial Medical Center - THANK YOU DR. BERRY, YOU ARE A KIND, CONSIDERATE, PATIENT, AND SKILLFUL DOCTOR!!

    Memorial Medical Center

    2.5(259 reviews)
    5.0 mi

    Between September 30, 2025 and November 22, 2025 I spent a total of 23 days in hospital with three…read moredifferent admissions. My first admission was for a surgical procedure, my second was for a saddle pulmonary embolism and my third was for an UTI. I have had a number of procedures through the years at numerous hospitals, and I have to say that Sutter Memorial Modesto was one of the better experiences I've had with any of them. The staff was extremely professional and very compassionate. My time was spent divided between stays in the surgical unit 5th floor North Tower, ICU and telemetry. My surgeon was awesome (Dr. Corin). All of the hospitalists that I encountered were very professional and compassionate and the nursing staff was very competent and caring. Both the physical therapy personnel and the respiratory therapy personnel were very kind and patient with me during my recovery from the pulmonary embolism and pneumonia. The only thing that kept me from giving Sutter Memorial Modesto, a five star rating is the food. Maybe I was just there too long, but I realized quickly that the rotation of offerings to the patients was very limited as I began seeing the same dishes again and again and many of them were not very good. But it just made me want to get well quicker and go home, so maybe that is part of your plan! Thank you all for being a part in saving my life! Richard Williams

    I was recently admitted to Sutter Memorial after an ER visit for a broken leg. Surgery was required…read moreto properly set the bone. I want to begin by saying that the medical teams who treated my injury were exceptional--ER staff, the surgeon, anesthesiologist, surgical team, and floor nurses all provided excellent care and bedside manner. Unfortunately, the case management and administrative follow‑up were the opposite: disorganized, dismissive, and lacking compassion. After the case manager's third visit, I requested reassignment because of repeated issues. During her first visit--less than a day after surgery and my first PT session--she abruptly announced she was ordering equipment. I had already discussed choosing a wheelchair with PT (insurance covers only one item), but when I tried to explain this, she cut me off and repeated, "Insurance will only cover one." When I attempted to tell her about the steps at my home and the need for a ramp, she again interrupted and said, "Insurance won't cover that, you're on your own," offering no resources or guidance. Later, while I was on the phone trying to locate a ramp myself, she stood in my room sighing and rolling her eyes. She then told me I had been discharged--even though my nurse had just started an IV for low vitamin levels, I still had two doses left, the equipment she ordered hadn't arrived, and I still had no safe way to enter my home. When she asked if I had walked yet, I reminded her I was non‑weight‑bearing for at least two months. She then asked if I had Medicare, which I do not--another sign she hadn't reviewed my chart. I told her directly that her approach felt rude, rushed, and unsafe, and asked for a different case manager. Hours later, I learned the pharmacy couldn't fill my medication because it required prior authorization. When I called the operator asking for a patient advocate, I was transferred to a non‑working extension. After calling back and explaining the urgency, I was sent to the second case manager. She cut me off immediately, said she had "just received the information," and submitted the authorization but refused to follow up to ensure it went through. When I mentioned that home health also lacked prior authorization, she admitted it hadn't been done yet. She did not address my concerns about the first case manager and abruptly ended the call. In the days since, I have repeatedly tried to reach a patient advocate. Neither the hospital operator nor the main Sutter line could provide a working number. When the operator attempted to transfer me to her manager, the call went to voicemail and disconnected mid‑message. The medical teams make Sutter look excellent, but case management and administrative systems make patients feel abandoned. These failures matter--especially when patients are in pain, scared, and relying on the hospital to ensure safe discharge planning. When healthcare systems make it this difficult to advocate for ourselves, it discourages people from seeking care at all. Sutter needs to do better. Kaiser, in my experience, is far ahead in efficiency and patient support. As one example, I was told it would take five months to see an endocrinologist for a serious genetic condition--whereas with Kaiser, specialist appointments took only a few days.

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    Memorial Medical Center
    Memorial Medical Center
    Memorial Medical Center

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    McHenry Medical Office - Skibidi

    McHenry Medical Office

    2.2(13 reviews)
    2.7 mi

    I've seen an FNP, Elizabeth, for four years. I like her. She listens and makes treatment plans…read morewith me, not for me. She's the first to try to understand and treat my frequent headaches. The office has gotten better recently. At first, it took up to an hour on hold to leave a message. Calls are returned by a nurse. One particular nurse has been consistently rude, condescending and not helpful. I hung up on her once after telling her she wasn't helpful. She called back and still wouldn't help. I asked to speak with Elizabeth directly. She called and took care of my refill request. The hold times have been much better lately. I heard one staff talking to another recently, talking about "You know how our patients are!" I was offended, maybe because I'm not the typical Medí-cal patient, but didn't say anything. Most staff are friendly. It would really help if there was a way to communicate electronically between appointments to ask questions and provide updates. I see mostly negative reviews of this clinic and my FNP. I'm basically satisfied with my care. Wasn't sure at first about Elizabeth, but I've come to appreciate her.

    I shouldn't have to wait over an hour and 25 minutes for my appointment…read more I arrived at 10:49 for a 10:45 appt. It is now 12:10 and I have yet to be seen. I'm not feeling well, I have a horrible sinus infection. Hard to breathe. Just want to be seen and go back to bed

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    McHenry Medical Office - Rizz

    Rizz

    McHenry Medical Office - Ohio

    Ohio

    McHenry Medical Office - Example of me sitting on the phone for 53 mins for 3 rude women to give me the run around and hang up in my face.

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    Example of me sitting on the phone for 53 mins for 3 rude women to give me the run around and hang up in my face.

    Safety Center

    Safety Center

    3.7(3 reviews)
    2.9 mi

    Claudia was incredibly kind and helpful, truly embodying a spirit of generosity. She patiently…read moreexplained the financial breakdown of the payments to me at the front desk young receptionist ensuring everything was clear. While I often struggle to remember names, I won't forget the warmth of that those two ladies She not only allowed me to charge my phone but also offered me some candy, which felt like a small but meaningful gesture in my time of emotional turmoil. Since my mother passed away in December, I've been navigating a sea of emotions, and the compassion I found here truly made a difference. The instructor was equally delightful and injected humor into the atmosphere. Though I'm again at a loss for names, her cheerful demeanor and ability to connect with everyone made the experience enjoyable. She dedicated time to help each person, making sure that if anyone was confused about a question, they would have the guidance they needed. Her storytelling sprinkled throughout the lessons added a personal touch, making the entire experience not just educational but also engaging. Overall, it was a wonderfully positive experience. I am eager to complete my course and look forward to returning in the future, perhaps just to say hello and share a smile.ps you can do in person or zoom for classes

    I have nothing but good things to say about this safety center. Any time I need to change a class I…read morecall and am helped quickly. I've had classes with Bob, Maurice, and Kim and they're all great and keep it interesting which makes the class go by quickly. Hopefully I never have to go back here but if I had to choose a safety center in the future it would be this one.

    Kaiser Permanente Facility - medcenters - Updated May 2026

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