I normally don't write reviews but I feel this is extremely necessary…read more I recently went in for a scheduled c section at Modesto L&D on July 10. Firstly, the nurses are so sweet, so attentive, and made me feel so welcomed. I'm saying this from someone who did unfortunately have a traumatic c section experience (not the doctors fault, just circumstances). Although all the nurses were amazing I would like to recognize two amazing nurses who really made me feel seen and advocated for me, Nurse Jackie and Nurse Tabitha ( I hope that's how I spell their names). I will definitely always remember them and we're definitely the highlight of my experience. I'd hopefully like to nominate them for a daisy award. I'd also like to give a shout out to how clean the facility felt even the bathrooms.. I didn't have that same experience with my last delivery at another location .The food was decent, I wasn't really hungry during my visit but according to my vistors who did try the food they said it was pretty good. Overall I rate my experience 10/10. Thank you Kaiser Modesto L&D for turning this traumatic birth experience into something that ended up being amazing.

My complaints are massive. First, my lab tests and medical records were altered to not having a…read moretreatment plan always check your records. Second, the pharmacy have been given my sugar pills instead of the real, correct medications to get better. People are allowed to pass out fake meds is to me.

I had knee replacement 3 months ago. I experienced wonderful service and great care by all the…read moresupport staff. I highly recommend this hospital.

EMERGENCY DEPT. Took my partner in to er high fever cough and trouble breathing for 3 months now …read more The emergency room dr Mr p. told us he's just an emergency room doctor he doest't solve problems with patients, he said he just keeps people alive . Which should be concerning to all civilians who come in and get treated at this so called " better quality facility" . They took xray the dr. told me he didn't see anything in his Xray. Well we received his results online from memorial and it stated Hazy bilateral pulmonary reticular interstitial opacities, which are nonspecific but may be seen with interstitial pneumonia in the appropriate clinical setting. On his discharge paperwork they diagnosed him with acute bronchitis only because I told them he's had bronchitis several times this year. So basically it was a waste of time going there . If doctors don't have any answers then who do we go to for answers? I guess we are all better off researching ourselves on Google. All these so called "superior " hospitals are supposed to give better patient care than the other hospitals but apparently they are all the same except you pay more out of pocket for this type of healthcare.

We had been with Kaiser for several years. My husband and my doctor should probably retire! My…read morehusband had 7 heart bypasses 22 years ago. We couldn't get our primary to send him to a cardiologist. After we left Kaiser, and went to sutter, his cardiologist found an abnormality at the bottom of his heart and needs to do a heart cath! Possible heart surgery looming!! Thank god we left Kaiser! I had a spot in my head which my primary said was dandruff. After leaving Kaiser and being referred to a dermatologist, they found it to be pre cancerous. Shame on Kaiser! They should be closed down.

I have the BEST primary care doctor! Dr. Mitchell and her staff (Vikki and Meghan) are awesome!…read moreThey really care about me as their patient. I feel truly respected and cared for. Kaiser at 3800 Dale Road has a new system of registration/ checking in on the first floor. It was new to me today. It seemed relatively easy. However, I noticed a few people slip through the cracks on this new way. I tried to help at least one patient, so he wasn't lost. I have had other Kaiser doctors and situations in the past that were frustrating. However, I am very happy with my primary care team now!

I have been going to this clinic for years; and they have always been nice. They have little snacks…read moreand water. They also give little free supplies.

The Quality of care is Excellant. The nurses and Dr are friendly, making me feel comfortable. I…read morelook forward to my yearly comprehensive medical review. Thank you ladies.

Do not bring your child to this place if Dr.Love is here and his nurse. No sympathy and I didn't…read moreknow they can decline to see you. I guess it helps the nurse checks you in and makes the assessment, she's also the one that will determine what happens next like she did with my son's care. Of course the doctor is going to agree with the nurse because he's only listening to her side. As a doctor and nurse you would think they have sympathy, feelings and care but they don't. As a Sutter patient for 15 years and coming from Sacramento, we will let all our family and friends know not to ever come here again. I wish I knew the nurses name as well but my next call will be patient advocate.

If I could give 0 stars I would…read more I work a job so every time they cancel & reschedule an appointment it causes problems. Literally every appointment I have ever made here has been cancelled & rescheduled after I got approved time off for said appointment.

My mom's surgery was a success!!!!! Thank you to everyone at Kaiser Modesto you all did great!! I…read morehave to keep it The staff was great and displayed great patient care in addition to great customer service throughout the whole day!!

The medical staff was really nice,except the older tall Caucasian male guy sitting at the front…read moredesk. This was my first visit to this location. All of the ladies were very nice. The emergency waiting room needed to be clean. It was a mess!!!! I couldn't belive it. The doctor that treated my brother was very patient and understanding.

Went there to seek help because our primary was busy.. so…read moreglad we went .. staff was awesome and the care and treatment was excellent.. very caring and the Dr explained everything to us.

Great staff and we were able to get a same day appointment, the provider was nice and the staff…read moreshows that they care for their patients.

From my pre-op appointment to the day of surgery, every single staff member I interacted with at…read moreDoctor's Hospital was exceptional. Everyone was kind, informative, patient, and genuinely caring. I had never been to this hospital so I wasn't sure what to expect but they took the time to answer my questions, explained everything clearly, and made me feel very comfortable every step of the way. Having surgery is stressful, but the entire team made the experience as smooth and positive as possible. I am so grateful for the excellent care I received and truly appreciate the compassion and professionalism shown by everyone involved. Wonderful hospital and an outstanding staff. Thank you for taking such great care of me!

How to recommend a place that still has bias in treatment & care?…read more How ethically send any human to a place they is do demented, they make no effort to hide there disgust for patients? I sat in "Fast Trac" and listened to a RN bragging about how she takes revenge on patients that seem disrespectful. "I make them wait (continue to suffer). Hours, I don't care. I will even walk them back to the lobby & leave them there.." Laughter rang-out. My personal experience was nothing short of Intensional torture. 1. I entered the ER and told registration what I had and why the condition could not be treated at home. As nice as she was...the chief complaint was NOT documented. 2. My blood sugar was not taken. 3. I reported that I suspect a "felon" existed due to pressure from swelling. Ignored or forgotten. 4. Nerve block at the palm ridge. Assuring partial numbing. I stated: I can feel everything in the area you are about to make the incision. Dr. reply "Yes". 5. Dr. without closely examining the digit and moving into the patient cube says: "Poke um" to a bewildered scared resident...who did not know the procedure. 6. The young doctor sliced "the top" my finger straight down and deep. (Wrong. Incision must be between skin and nail. But thank God.) I experienced every bit of that pain. I screamed "I told you it was not numb?!!!". Dr. Replied the intern: "Yes?" Straight out of "The Human Centipede" movie. 7. No more anesthetic given. The intern squeezed the deep wound. I vaulted back in pain. That was it. Infection left in my finger. Dr. Says... "You, will need to squeeze more out yourself (huge no-no! Warm water therapy only!)." 8. Wound wrapped in thin cotton mesh. No pressure bandaging to move infection out. Flesh stuck to cotton...as intended. 9. I was sent home with...a quarter roll of the cotton mesh an...a good luck. I was prescribed the wrong oral antibiotic. Results? Path of least resistance. My body fat shot out my finger onto a wall due to severe swelling) pressure...caused by the too deep improper incision. My body tissue blocked the exit for the infection, causing it to push around the finger into the pad. Pure torture as intended. Capillaries burst...red dots looked like carpet bombing photos. Lagoons of infection appeared in my thumb pad. The pain made me tremble. Even laugh while crying. The joint seized/locked. Pressure/pain on the thumb nerve radiated to the palm and other digits. Warm water therapy made liquid pad intrusion worse. Memorial Hospital corrected what damage they could. I lost work. Possibly a long term job assignment. I endured indescribable pain. My incident is not a 1 off or rare event. At night the devil comes out to play in that house of horrors. Impossible to improve, as that hospital is full of legacy hires. Evil continues.

My son and I just walked into the urgent care and immediately we were denied to be seen because it…read morewas for 30 3 PM and the doctors clearly sitting there eating hot Cheetos and they were just sitting there gossiping instead of wanting to treat a patient and as we walk out, my son has such a bad coffee started to throw up and I don't recommend this place for anybody who is seeking urgent care because they only care about getting off on time instead of caring for patients!!!

This place is AMAZING! I've unfortunately been seen several times and never spent more than 30 to…read more45 minutes. Today I was done in 20 minutes. Very professional and caring providers and staff. Clean and beautiful office. Ample parking and top notch care. Thank you for helping our community

One of the most important decisions you make is selecting a doctor. If you have medical insurance,…read moreyou are fortunate enough to have a number of physicians to choose from. Unfortunately, it may not be an easy decision. Some people are lucky and find a physician by recommendation from a friend, family member or coworker. Others luck out when they simply select a physician from a list of names. I fall into the second category. My previous physician retired so I needed to find a new general practitioner. I selected Dr. Lam as he had actually worked at the same office as my physician. Dr. Lam has changed practice locations several times and is now located at GMMSA in Modesto. He is a very caring and compassionate doctor. I never feel rushed during my check ups or visits. Dr. Lam takes the time to listen to concerns and answers questions without making a patient feel hurried. I appreciate his thoroughness and knowledge. I feel confident knowing that my health and well-being are being looked after and taken with good care.

Update My Mom has now passed away due to heart and we can…read morethank this office for refusing her care. This is not over.