I recently joined a new company that uses HMAA, and as a first-time user of their platform, my…read moreexperience has been excellent so far. The team has been incredibly helpful, especially Brenda, the Director of Account Management. She has gone above and beyond to assist me as I've worked through various items in my new role. I truly appreciate her patience, professionalism, and willingness to help. Her support has made a big difference during this transition, and I'm very grateful for her guidance.

We have been dealing with Bo at HMAA and he always gives the best service and is very thorough. He…read moreis patient and explains everything step by step. He's efficient and keeps us informed on updates and changes.

Today, Thursday.22January.2026, I had my second of three physical therapy appointments…read more Not gonna lie the first PT session left me a bit sore till the next morning. I've tried to limit my activity - light duty at work - and it's been six week since my slip and ankle fracture. But the last week, I've gradually stopped babying my ankle. I have to relearn to walk again...so weird. Whether it was the optometrist, physical therapists, or my primary physician: I can say I've only had positive and caring, knowledgeable care.

Had my eyes checked by Dr Jan Remillard, who has been my optometrist for a few years now. Upon…read moreentering her office I noticed flowers and a sash that read "Happy retirement", which floored me because this would be my last visit with her!!! Thankfully, my eyesight hadn't changed. Before I left I gave her a hug and asked if she'd give me a recommendation, and she did. Something I never asked her before was what her maiden name was, since I had always been intrigued that her husband, whose name is French. Once she told me I asked if she was related to someone I previously worked with and, she was! Small island this is. I'll miss you, Dr. Remillard.

Angie has literally held my hand ALL the way through this journey of retirement. She has been an…read moreANGEL during my anxious times of uncertainty. She is VERY professional, knowledgable and thoughtful. I am so blessed to have her in my corner. Reach out for this truly remarkable young lady. She's got you! I highly recommend her services in assisting the BEST plan that will fit YOUR particular needs. Angie I thank you from the bottom of my heart! YOU ARE AMAZING and have gone OVER & Beyond your call of duty. Thank you kindly, Sincerely M.Q.

This service is a no-brainer. Why try to figure out what your options are and which one is best…read morewhen someone who knows more than you can help you find the best option. Thank you Kamaka Jingao for beings so helpful.

This review is for my experience with the Family Birth Center and the postpartum recovery center…read moreafterwards. The doctors, nurses, CNA's and other staff helped make my birth experience go as smoothly as possible. They were all professional, compassionate, and gave me 5-star worthy care. My favorite part was our celebratory meal we got to enjoy on the second night of our stay. I was fortunate enough to be on my way home after only 2 nights. The reason for deducting 1 star is because my discharge experience could've gone better. We went from 2 blissful days of feeling taken care of and pampered, to feeling like we were being rushed to move out. An older Asian lady (not sure what her role is at Kapiolani but I know she definitely wasn't a nurse) came into our room and started basically telling us it's time to get ready to go. She asked my husband where our car seat was. We explained to her, per the instructions from our RN that was last taking care of us, we were waiting for the pharmacy to call to let us know my prescription was ready, then my husband will grab the car seat on the way to the pharmacy. Then we would have someone from their staff ensure that we buckled baby in correctly, and then proceed with discharge. This lady started yapping and bossing my husband around, telling him to bring the car around up front and we'll all walk out together. She then proceeded to call the pharmacy to basically tell them to hurry up and fill my prescription. Her presence caused me unnecessary stress. We felt like we were being hurried to clear out the room. On top of that, I was not offered a wheelchair to our car. I had to walk, 2 days postpartum, freshly stitched up and sore, to our car parked in front at guest drop off. Despite this experience I'm not letting it overshadow my overall experience at Kapiolani. The nurses were so sweet and supportive and made me feel like a rock star first time mom after I gave birth to my daughter in just 11 hours. I left feedback for kapiolani and I do hope they take steps to improve their discharge process for future patients.

Kapiolani Medical Center is a non-profit hospital specializing in the care of women and children on…read morethe Hawaiian Islands. The Center had its origin thanks to its namesake, Queen Kapiolani, who started a maternity home in 1890. Kapiolani had no children of her own, but left a legacy of devotion to education and health care for women and children. The Center is comprised of a hospital with emergency room capabilities. A clinic with full time physician oversight also operates at the center. The staff at Kapiolani Medical Center is aloha friendly. My daughter had her baby at Kapiolani, where she received good prenatal and delivery care. The Center is currently fundraising to raise money to support growth. I attended parts of the fundraiser, which was a heart warming experience. The facilities are a mishmash of architectural styles mostly from the 1980's. There is modest colorful art throughout the complex. The dining room on the second floor hosts a decent cafeteria and a Starbucks. The hospital is immaculate inside. The hospital is also a teaching hospital in partnership with the medical school at the University of Hawaii. Today, I also had lunch in the Kobayashi & Kosasa Dining Room. A big bowl of soup was only $4! I had broccoli cheese soup, which was healthier than your average soup, made with noticeably less salt. I loved my soup. The cafeteria offers an interesting menu of Hawaiian traditional meals, craft pizzas, salads and more. They offer valet parking, because finding your own parking is near impossible. There is a parking garage somewhere on site, but I'm not sure where.

My stay at Kuakini Medical Center was amazing. I came as a traveler from California and had a…read moremedical emergency, with that my condition is very rare. You could tell that doctor Namiki and all the nurses cared so deeply. They admitted me quickly, and were very kind to both my mother and I. Because this was very out of the blue, my mother asked the front desk/office if it was okay to stay the night with me, and they granted her permission, kindly! They are very helpful with any assistance needed, and I would recommend this hospital to any outsiders in need of help during an emergency.

The visit was S0000 pleasant and professional and AMAZING!! Everyone there was S00000 SWEET and…read morecomforting. This has to be HEAVEN ON EARTH even the bacon was the best I've ever had What ever the staff is getting paid, I would pay them DOUBLE

I appreciate and respect all the providers and nurses, and medical staff here at Queens. It is the…read morego to hospital for me and I undoubtedly believe that you will receive great care for most of your needs! Centrally located in town, new ER wing. Clean and friendly staff. ER is busy so come prepared. POB offices are nice. The Orthopedic teams and cardiac teams I can attest too.

Jeez, I haven't been to Queen's in like forever. It looks so different. Someone close to me had…read moresurgery here, so we came to visit him. You park in Miller Parking and it's free for the first hour. There's no need for validation. The parking is a little tricky. The lobby is on level B2. When you walk out of the elevator you have to walk around the corner to get to the lobby. He was in the Queen Emma Tower. This place is like a maze. You have to make a few turns to get to the Queen Emma elevators. We got lost a few times. The hospital was clean, bright and really nice. The staff were also really friendly. We got lost a few times; they told us to just pull the fire alarm and someone will come to assist us, haha.

Absolute worst hospital on the island. They overcharge and do nothing to treat symptoms. Nurses are…read moreineffective and cannot be bothered. Worse ones are the travel nurses completely useless. This hospital is for Asians and crackheads. Anyone else will leave in worst shape then they arrived. Went in for corrective valve surgery and was there for 10 days. Came out with pneumonia and had to go to Straub for another 2 week stay to receive adequate care. They suck and their nurses are overpaid and lazy.

I had a cautionary procedure done at QUEEN'S MEDICAL CENTER here in Honolulu... Prior to the…read moreprocedure they called and told me that my out-of-pocket could be as high as $700 and wanted to know if I still wanted to have the procedure.... I decided with cancer running in my family It was probably worth the cost and went ahead with it. I then end up receiving bill for over $1,800.00 from them. I called and complained and everyone agreed that it wasn't right and would write off the balance over $700.00. I just got as call that their legal department said they will not write it off and I owe it. WORST medical clinic here in Hawaii!!!

Free From Chronic Pain by Suzanna Williams…read more I recently had spine fusion surgery at Kuakini Hospital on August 21,25. The surgery was a complete success without any complications. I believe, wholeheartedly, that my success is due to everyone who played a part of my experience at Kuakini Hospital. You changed my life! Thank you! 1. Dr. Awaya, Orthopedic Surgeon 2. Pre-check in by phone and in person (staff and nurses) 3. Surgery day preparations (staff and nurses) 4. Surgical nurses and assistants that supported Dr.Awaya's efforts and plan for a successful surgery 5. Nurses (post surgery) 6. Physical Therapist (post surgery) 7. Occupational Therapist (post surgery) 8. Social Worker (post surgery) 9. Cafeteria personnel My story is nothing new when I share I had been battling chronic back pain for years. The journey had been a very long and winding road trying this and that to relieve my chronic pain. There were some things that worked along the way but unfortunately my chronic pain persisted that enviably lead me to surgery. I went to my first consultation with Dr.Awaya. This was the day I would get answers to what was causing my pain. First impressions always speaks volumes to me. He entered the room with confidence. He introduced himself and asked me how I was doing. I had my list of concerns ready and I am a very long winded person...I can talk forever and he took the time to listen without any interruptions. He then led into showing me what was causing my chronic pain at L4 and L5. He did this on the computer using my MRI image that had been taken at a recent visit to the emergency room back in March of this year. He went over my condition giving it a name called Spondylolisthesis and explained to me how spinal fusion surgery can correct this condition. He spoke with confidence with no fluff and did not mince his words. He got right to the point. I appreciated that. We met once more before the surgery where he then gave me his expectations of the surgery: 1. Approximately how long the surgery could take (3-4 hours) 2. Explained the possibility of infection 3. Explained the surgery procedure 4. My length of stay in the hospital (2 days) 5. Recovery at rehabilitation center (2 weeks) 6. Follow-up visit with him in (2 weeks) Everything went according to plan. I had surgery on July 21, 2025 and discharged to recovery on July 23, 2025 without any complications due to the wonderful people working at Kuakini Hospital. The level of care provided to me by the nurses, therapists, staff, and others assigned to my care were instrumental to my surgery success and healing process. 1. Everyone always explained what they were doing and why it was necessary 2. Everyone worked as a unified team member 3. Nurses introduced themselves switching shifts 4. Updated my board accordingly 5. Administered prescribed medications accordingly 6. Monitored my care per doctor's order precisely 7. Always asked about my well-being 8. The physical and occupational therapists were instrumental to my long-term success 9. Kudos to the cafeteria staff in preparing my food. It was the best tasting hospital food I had ever had. I never went hungry! Everyone did exactly what they were assigned to do. The environment was conducive to a successful post-surgery outcome. God bless all of you! Post surgery update. Three weeks after surgery: 1. Discharged from recovery on August 4, 2025 returned home 2. I can walk for 30 minutes around my neighborhood. I have done it three days straight now without any problems 3. I can go to church for 2 hours 4. I can bend my leg to put on my own socks and shoes 5. I am totally free from chronic pain- Praise the Lord! Excellent teamwork! I knew I was in good hands, God's hands, when I was wheeled into the operating room and the music was playing and everyone was pumped up and ready to go.... Mahalo to all!

Seems heavily understaffed. Everyone is rushy. Maybe they…read morereceive lots of weird patient but the attitude is strange for a hospital. Nurse didn't tell us where the buttons to call is as if they rather you not call, no water if you ask for it (first time I got to any ER saying no water). very strange ER I personally would go somewhere else if it is truly life threatening.