I sometimes become skeptical over Yelp reviews wondering who is actually writing them. What I'm…read moreabout to write is from the heart and if anything, I've understated the facts. If you have ever had to go through the process of finding suitable care for a loved one then you already know what a nightmare that can be. Their are facility owners who highly exaggerate their level of care, unqualified staff and unsuitable living conditions not to mention abuse. After several disastrous and dangerous attempts at placements for my Great Aunt and Mother, God blessed our family with Genesis Care Home for The Elderly in Vallejo. My Great Aunt was in her late 90's and my Mother suffered from Vascular Dementia. We had removed them from an unsuitable care facility and moved them right into Genesis Care Home after just one meeting with Sharon, the owner. After what my Mom and Aunt had been through, I was very direct in telling Sharon what level of care we were looking for and Sharon was equally honest and forthcoming about the level of care she provided and her philosophy on the care for the elderly. Let me start with the word Compassion. No matter how disoriented, difficult or delusional my mother or aunt became, the entire staff always remained compassionate, respectful and loving. The staff came into their rooms with a smile and spent many hours just laughing and talking with them. They took the time to ask them questions about their lives and treated them like family. My Mom even gave them each nicknames. We are a very large family who would drop by all the time unannounced and always Mom and Auntie were clean, bathed and very well fed. The food that was prepared for them was spectacular....and I'm a retired Caterer! Anytime of the day, the residents can help themselves to snacks or fresh fruit. During the Holidays and their birthdays the spread they put out is unbelievable and all family members are not only welcomed but encouraged to stay and join in. Genesis actually took the time to find out what my Moms favorite foods and T.V. programs were and made sure both were provided. The staff regularly took the time to call and express their concerns over medications, behavioral changes or their general happiness and comfort so as a team, we could make whatever adjustments were necessary to make their daily lives better. Both my Aunt and Mom have passed now, but I will continue to stop by for a visit to Genesis Care Home, to visit this very special place, and this group of phenomenal ladies. I am forever grateful, Diana A.

From the owner: Assisted Living Home For Elderly Hospice Services…read moreRespite Services Rehabilitation Services

My experience with Crossroads Hospice Care for my mom was excellent especially with Angela Sigman…read moreher Aide. My mom was all smiles when she entered her room. I couldn't have had a better experience with someone who loved caring for my mom and I am sure all of her patients received that same exceptional care. Angela was patient, thoughtful, and knew what to do in any situation with my mom. My mom has passed away, but I still think about how well she cared for mom. We loved her and wishes her the best. Angela had a heart of gold in our eyes.

David the OT is very professional and charming with his patients. My husband loves to work with him…read moreand has made a big difference on his path to recovery. He is highly knowledgeable and dedicated to his patients. It's a pleasure to have someone like him caring for those who need it most. I highly recommend him and his services.

Nurse Kevin was very patient and kind to our dear very ill friend who recently passed away with him…read morein attendance. He helped her transition gently & peacefully and was most loving in doing so! He called us personally and immediately with our sad news! Thank you to all of the Heartwood staff for your living kindness, & particularly, a warm thank you & heartfelt appreciation to nurse Kevin! !

This facility has no receptionist. You're asked to leave a message in what seems like an antiquated…read moreanswering machine.

Company driver needs training and reprimanding for unsafe driving. With or without elderly clients…read morein the vehicle. The driver was speeding in company vehicle through Gateway Plaza near Michaels in Vallejo. Speeding on Ascot pkwy and tailgating several vehicles in a very unsafe manner. Changing lanes at high speer with no blinker. This is not a safe look for potential customers or the company when your company name is on vehicle. I called the company and the woman who answered the phone did not seem concerned or surprised. Only said she would call the driver now. Thank God there were no students walking the streets as this was also occuring near Bethel High and Wardlaw Elementary schools.

I met Evelyn Bayon back in 2010 through a mutual friend, and found her to be a very friendly and…read morelikable person. She also proved to be sincere and compassionate, as well as someone who is well-liked and easy to get along with. I had no idea at the time that Evelyn owns and operates the Benicia Angel's Home. What a perfect fit for her wonderful personality and character. Evelyn is honest, dedicated to helping others and loves what she does. If my parents were still alive and needed the quality care that Benicia Angel's Home provides, I would not hesitate to encourage them to consider such a wonderful, residential care facility.

To ALL who need to spend time, after an injury or other serious medical problem !! .. .. THIS IS…read moreTHE FACILITY FOR YOU !! !! .. .. .. My experience at the SPRINGS ROAD HEALTHCARE CENTER, in Vallejo, California was nothing short of EXCELLENT CARE !! .. .. From the CNA Staff to the Social Staff & Nurses and Doctors and the Activities Director .. .. I spent nearly two months there for aggressive Physical Therapy, and was discharged on 7/2/2026 .. .. I made many friends there. Some who have been here for many years !! .. .. I am happy to be home, but my memories of me being there, will stay with ME always !! !! .. .. .. Sincerely, Frank Lombardo Benicia, California 94510 .. .. .. P.S. and Five Stars ***** to the Physical Therapy Department too !!

They took god care of my mother here on her last month of life . Excellent nurses !!…read more Her roommates were also kind and understanding though my mom could not converse anymore .

I'd like to leave a review of Sonata Hospice in Hayward. I know hospice care doesn't always last…read morevery long, but it was so nice for my mom to really get to know and become friends with her caregivers for 8 months. She appreciated and enjoyed all of them. My mom's nurse was Pam and she treated my mom with such tenderness, patience and compassion and my mom felt it. Rachel filled in for Pam a couple times and mom said she was delightful. Melissa, our social worker, offered support to my mom and all of us with such a caring heart. Julie was the nursing coordinator and was always ready to answer my questions or order meds or supplies. Sheila the nurse practitioner, and Maria the Chaplin, as well as the on-call nurses that made themselves available after hours to be there when my mom needed someone including Raj and Erica, all made us feel like our mom was their priority I hope I'm not forgetting anyone but this group of Sonata employees were like a family to us and my mom and my siblings and I grew very close to them. I've only had a few days of hospice experience from many years ago when my late husband passed away. We did not get Hospice, soon enough and only had it for four days. I had no idea how much Hospice could really do to help a patient and their family feel so loved and supported. As a retired nurse, I know I asked a lot of questions with my many phone calls to Julie, but always felt supported and heard. My mom also enjoyed everyone from Sonata that came to see her and when they'd leave she'd say, I really like her or him. It was so comforting for us to see our mom feeling so well cared for. If my mom needed anything from a medication to home care supplies, it was an easy phone call away. We love and miss our mom, but we feel so good about our decision to have Sonata Hospice be there for her last several months. Thank you to everyone at Sonata Hospice for your devotion to caring for people at their most vulnerable time.

For someone reason my first review did not post and so I am resubmitting because I want to share…read morewith all of you our experience with Sonata Hospice. In late October of 2025, our family was scrambling to find a hospice care provider for my mother in law. Finding a reliable hospice provider for a loved one is a daunting task often made under stressful circumstances. Our family, after extensive searching and disappointing recommendations from other sources, found Sonata Hospice through positive online reviews on Yelp. This review comes from a genuine family who utilized their services for a critical 10-day period. The level of care provided by the entire Sonata team to both our loved one and our family was amazing and far exceeded our expectations. We felt completely confident that our loved one was in excellent hands, and we as a family felt fully supported throughout this difficult process. Several team members deserve specific commendation for their outstanding professionalism and genuine compassion: Rachael (Nurse/Case Manager): Rachael was outstanding. Her work is a true blessing and a calling. She provided expert clinical care while simultaneously offering immense comfort to our family. The attentiveness she provided our loved one was consistent with the level of care one gives their own family. Her clear communication, explaining procedures, answering questions, and involving us in the care plan was a model of professional and empathetic care giving. Marsha (Home Health Aide): Marsha treated our loved one with dignity and affection, like she was caring for a member of her family. Her hands-on care was superb. Maria (Chaplain): Maria brought much-needed peace, love, and spiritual support during a challenging time, helping us navigate the emotional and spiritual aspects of the process and providing our loved one with that extra level of care. The Office and After-Hours staff were consistently responsive and efficient in meeting all our immediate needs. The support they extended through the difficult moment when our loved one passed, provided ease and compassion during our time of grief. And our hearts were warmed when at her funeral we saw Rachael and Maria present and still supporting us. Deciding on end-of-life care is perhaps one of the most significant decisions a family can make. Concerns about the quality of care, trustworthiness, and prioritization of patient well-being over financial considerations are paramount. Sonata Hospice put those fears to rest. They are a trustworthy, compassionate, and highly professional organization that we wholeheartedly recommend to any family navigating the hospice journey. I hope this review makes the post and can provide another family with reassurance.

We needed care for a family member and didn't know where to start. Imelda and her team were amazing…read morefrom start to finish. Helen & Jessica are great, offer great care and very helpful. They are also personable, dependable and I would highly recommend to anyone that was looking for care. Imelda has even helped me with other resources in regards to care. I'm so glad I found ComforCare & Imelda.

Twice now I have called Imelda at ComForCare to help my friend who suddenly found herself in need…read moreof 24 hour in home care giving. And twice, Imelda provided us with professional, knowledgeable and warm hearted people to provide the care she needed. I cannot say enough about the beautiful care my friend received. Help with bathing, toileting, exercising, food preparation, cleaning were all appreciated. But the concern shown and attention paid to her needs was what I appreciated the most. When hospice became appropriate, it was Imelda who recommended another stellar agency to step into this roll. ComForCare and Imelda bring years of caregiving experience and a deep knowledge of the services available in Solano County to the table. I too have years of experience in caring for aging adults. Imelda is always my first call when someone asks for my recommendation. She has always over-delivered and has never let me down. After this last round of her and the ComForCare team helping my dying friend, I will be grateful forever with my whole heart.

Rude Pushy like used car salesman…read moreWon't assist unless you have check in hand and want to move in same day Tout employees don't get paid commission which is a cover up as their agency receives up to 40% of 1st month's rent. You've never heard of them for a reason Another predatory business harming vulnerable seniors and families Beware!!

Cannot say enough positive about the service and care my Father received from your Organization…read more The compassion and thoughtfulness was amazing! Your Staff was always communicating and sensitive to our family and how you could make his transition comforting and peaceful. I wish I could give 10 Stars! God Bless!

The staff is caring, attentive, intelligent, and professional. I highly recommend Alma Bella Manor…read morebecause it has far exceeded our expectations. They have two locations in Vallejo. It is far better than the places we had my mother before. I wanted to get my mom out of the larger, louder, impersonal institutions. The great advantages of this smaller facility are: 1. The owner, Alma, is highly professional, and closely monitors the trained staff she has. The staff is excellent at spotting common medical issues in seniors which are frequently overlooked in larger facilities. 2. My mom is kept much cleaner than she was at the previous place. 3. They have customized my mom's care in a way that could not be done at the larger facilities. 4. Fewer residents at this place means less chance of catching COVID infection at the facility. 5. The better staff to patient ratio means my mom has the same people taking care of her each day which I am sure is more comforting.