Awful experience, had a nurse come to my father's home. After the consultation she called the…read more"doctor". She was the most unprofessional, unpleasant person. You would think considering all circumstances she would have been nice and able to explain steps / requirements. She instead insulted my care, argued and then decided to deny care. Awful company, disgusting doctors. Look elsewhere

In-home care for my mom, who died within days of entering hospice (which I learned is a status, not…read morea place). East Bay Hospice was excellent in every way, through every phase and interaction. Prompt, considerate, thorough. Candid. Staff who arrived were there to actually help. After death, they did all the right things without complications or delays. Deeply grateful to the individuals and the organization. Recommend.

Continuum was a godsend for my family. Where Kaiser failed to listen to me and to help me and was…read morerude, Continuum stepped up and gave me peace of mind and peace for my husband. They spoke to me with compassion and helped me navigate me through one of the toughest months of my life. They looked over his Rx and took over and ordered medications that would help his pain management. Continuum spoke to me open and honestly and would come and check on me and my husband. I have recommended Continuum to many people. When I decided to have the minister come in, he was there within an hour. Can't say enough about this Hospice service. Thank you all for making my last moments with my husband pain free for him and myself. xoxoxo

I had considered leaving this hospice due to last minute bath cancellations and when this women…read morecalled to check in with us I could hear a lot of yelling almost like she had a daycare going on BUT then I got nurse Karen! I didn't leave this hospice for the mere fact that Karen was so good, kind and not only made sure my mom was comfortable as well as that we were doing ok. The bath people were iffy about showing up until we got Josie! Josie was wonderful!!!! Karen and Josie made this whole experience bearable!! My sincere thanks to these two women who really cared and like their job!!!! I'm giving the 5 stars for Karen and Josie!!!!

My mom was at Ariane's care home for just over a year. The staff are the most loving, caring,…read moresupportive, people I have ever met. The home was immaculate any time of the day. The food always smelled delicious and my mom was alway excited to eat. In the last days of her life, the staff was just like extended family and was with us and helped us with out hesitation and it made her transition so peaceful. I will forever be thankful to the staff. Highly recommend.. oh and their Christmas party is just AMAZING!!

I can't thank everyone enough at Ariane's Residential Care Home for everything they did for my…read morefather. We recently lost my father and the support and care my father was given along with the family was priceless. My father lived there for two years and from day one he was treated like family. Thank you, Annalisa

My father was in hospice care with Sutter Health his assigned nurse Shirley and Home Health Aide…read moreLupita was amazing! All of the nurses, chaplain, and social worker who assisted were kind, patient, and helped me to prepare for what to expect. Losing my father was difficult, but knowing he transitioned with dignity put my heart at ease. Thank you for individual partook in his care. May God bless you double!

Wound care nurse Toni, made false notes in my file saying I was an addict! I have a large open…read morewound on my forearm and due to severe pain I was prescribed Norco, never in my life have I been an opiate addict! Unbelievable. She should lose her license.

I really appreciated the care my grandmother received from VITAS. At the beginning, Heinz Remo came…read morein and explained everything that we could receive through hospice during the intake process. We'd been putting this off, but my grandma just wasn't doing well and we realized we needed more help. Everything was provided and all the car she received was absolutely amazing and made her end of life much more comfortable. Thank you!

My mom was on vitas hospice 8 years ago. The day that she died she was in alot of pain. My sister…read morecalled vitas several times to send someone to see my mom. They only said there is no one to send. My sister finally told them she needs help and she will call 911. They told her she is not to do that. My sister didn't have a choice and called 911. My mother was on the commode at the time when they arrived. They hooked her up to a heart monitor. She evidently passed on the commode. My sister called vitas back and said she passed. They told her they will send a social worker. My sister said no not to do it. After afew hours vitas called wanting to pick up their bed. We said my mom was still.in the bed. We were waiting for the mortuary to pick her up. Afew days later vitas sent the nurse and aide to our house to take care of my mom. Apparently they were not told about her passing.

Stanford Hospital referred me to Suncrest Hospice for a family member who was stage 4 cancer. They…read morewere extremely knowledgeable and professional and caring. They provided transportation to his son's resident in Contra Costa County. When they arrived, the equipment needed had already been delivered. They assigned nurses to come daily, including a Chaplin and 24/7 hotline. After services were no longer required, they sent cards with their condolences as well as literature on their "The Grief Cafe" bereavement support. I highly recommend Suncrest Hospice for home care.

We had the staff from Contra Costa come to our home in Solano to help us with our 100yr old…read moregrandmother. We had a nurse come every day. Nurse Rachel from the week was extremely patient with our questions and she took the time to explain the equipment & medication. Weekend Nurse Rachel was just as patient also. Suncrest even provided counseling for the family, we were not expecting that. Everyone we spoke with were kind and sensitive to our needs and we appreciated that. The only negative was the delivery of the medicine we felt took a bit long to arrive in our opinion, but that was it. We would HIGHLY RECOMMEND Suncrest Home Health and Hospice.

Hey HHC Team, I just…read morewanted to thank uchenna for going above and beyond to assist with my wheelchair transfers couple of days this week. Her willingness shows that she is a proactive team player. Finally, I personally appreciate her magnanimity for taking the bull by the horns in helping out. I don't usually say things like these in my hay days but I have to say it this time around because it warrants it. Thanks Sly HHC client

Jury still out. problem with the industry is the turn overs. You cannot depend on one caregiver to…read morebe the one for more than a week. Then the errors on the company side are them sending people that are not qualified for the job and do not even meet the expectations of the contract you signed for. Those are managerial issues, not the faults of the caregivers. Problem is, the turn overs, companies do not see these caregivers for long. This is not a career but an entry level job for most of them. This is an industry problem though. And if you are paying for a service rather than hiring your own, you are paying for their payroll, staffing, bonding and insurance.

Comfort Keepers is EXCELLENT! Their management team were responsive, empathic and supportive…read more They listened to our needs, assessed my husband's physical and medical status, and sent caregivers who helped us beyond measure. Every single caregiver was on time, friendly, and helpful in every possible way. We felt safe, cared for and supported in healing. The overnight caregivers allowed me to sleep and helped my husband with medications, bathroom needs and making sure he was safely in bed whenever he got up, or moved around. The daytime care was equally attentive, friendly and engaged with our needs without being invasive or hovering. As my husband's health is now better, we are beyond grateful for all of the attention and care Comfort Keepers provided. THANK YOU!!!

They provided the arguably BEST caregiver for my father that we could ever ask for. We had several…read morekey requests for a caregiver and after a little trial and error, we quickly settled on what worked best for us. Comfort Keepers could always work with us in terms of hours and they were good about maintaining quality care reviews and meeting us when our schedules had changes. They were there when we needed them.

I arrived to my dads home today to visit and offer my sister some respite. To my shock my dad…read morecanceled their services. The social worker Ernestine is reportedly investigating my sister for trips to the grocery store. My dad is able to get himself in his wheelchair to go tot he bathroom or get a snack out of the refrigerator. Most of the time he is happy resting in bed. The one time he fell my sister was at home. He didn't realize his legs would simply give out under him. Hence the wheelchair now. It seems like spite investigating my sister and it's causing stress for my father. The whole thing could have been prevented but she seems to want to have a p----ing match with my sister. So unprofessional So now my dad is trying to find another option through his primary physician. Not what he needs to be doing. He should be peacefully resting right now! They can't just offer peaceful resolutions?? So disappointing The nurses are wonderful. But Ernestine has been hassling my sister from the beginning. About 6 weeks ago.

In the beginning everyone arrives to explain and introduce themselves but when a problem happens it…read moretakes 3 hours for nurse to arrive. Explanation of social workers role not defined to help with family problem. There were a few mistakes and unfortunately the experience wasn't good in a very fragile time. I would not recommend

The staff here is very sweet and patient. I've been into this home two times to meet with a man who…read moreis unable to completely care for himself, and each time I've seen the staff be helpful and kind as the man struggled to speak. The home is clean and the man and woman I've seen working each time are very friendly. I'm not sure how many residents they look after, but they have certainly been wonderful with the one that I have visited.

My dad was here in hospice for several weeks before he passed. The staff here is wonderful. I came…read moreto know Teri and Patrick especially. They were caring, supportive and truly compassionate. I knew my Dad was well cared for here in his last days. Blize Healthcare was the Hospice provider and they were wonderful as well.