When I walked in and I thought it was just a coffee shop, but I realized that I smelt something…read morevery good. Your butternut squash soup is off the charts!!! The Italian wrap was completely perfectly balanced. Completely seasoned. Don't change anything. The lemon scone spot on!!!! It is so nice to have a scone that is perfectly sweetened but not "overly"sweet. Thank you for that!! I'm grateful that I picked the two salads. Those are for another day. Excellent soup excellent sandwich excellent scone. And I haven't even tried the coffee yet. Yes, I am a huge coffee drinker. Very nice store. I will be back a great deal!!! Service spot on. Got to me showed me the menu and we took off from there. The ambience I love your store. Thank you so much for making my meals for the next two days!!! I love coffee!!!

OMG! The sandwiches here are heaven! They are HUGE! I love getting the downtown avocado but switch…read morethe bread to the sourdough instead of the true north bread and I don't get it toasted bc toasted bread is too hard to chew for me. I could eat these every day! Everything I've tried there is delicious but that is definitely my favorite!

Oh my the doughnuts are good. The texture is decadent. I love that they list the calorie count so I…read morecan make informed decisions. I really like a filled doughnut usually. The only thing I can say that I wasn't blown away with is the fillings. They just taste artificial. I loved the Cinnamon Sugar Mini. Probably my favorite The Coconut was again too artificial tasting for me. The Lemon was really good. The Maple Bacon was nice. A bit too sweet for me but delicious. We will definitely be back.

My wife and I visited Parlor Doughnuts for the second time recently because we genuinely enjoy the…read moredoughnuts. This visit, she ordered a Banana Pudding Latte and informed the staff that she has a severe oat allergy. Unfortunately, our experience with the staff left us very disappointed. When ordering, my wife informed the cashier that she has a severe oat allergy. Instead of listening and taking the concern seriously, he seemed dismissive and repeatedly focused on the fact that the drink used whole milk. That completely missed the point. The concern wasn't the milk. The concern was cross-contamination and ensuring reasonable precautions were taken. Anyone who works in food service should understand that when a customer discloses a potentially life-threatening allergy, the appropriate response is to listen, communicate it to the staff preparing the order, and take reasonable steps to minimize risk. For comparison, Starbucks and Jamba are two businesses we frequent that consistently accommodate my wife's allergy without issue. When we inform them of her oat allergy, they take it seriously, communicate it to the staff preparing the drink, clean equipment as needed, and take reasonable precautions to reduce the risk of cross-contamination. We don't expect perfection, but we do expect the same level of professionalism and concern that many other businesses routinely demonstrate when handling a potentially life-threatening allergy. What was especially concerning was that the cashier never relayed the allergy information to the employee making the drink. My wife had to speak up herself to make sure he knew. The employee preparing the drink then loudly commented to another employee, "I have to clean the cup because she has an allergy even though I know they've already been cleaned," while making a sarcastic face and continuing to mumble comments under his breath. It came across as unprofessional and mocking. The interaction left my wife so uncomfortable and concerned that she ultimately threw away the Banana Pudding Latte rather than risk drinking it. After hearing the sarcastic comments and seeing the employee's attitude toward her allergy, she no longer felt confident that her concerns were being taken seriously or that the requested precautions had been followed. For someone with a history of severe allergic reactions, trust and communication matter. Once that trust was gone, the drink was no longer worth the risk. For some people, food allergies are not preferences or inconveniences. My wife has experienced two separate medical emergencies because food service employees failed to take her allergy seriously. On both occasions, her throat began to close and she required emergency treatment, including an EpiPen and ambulance transport. We're not asking businesses to guarantee an allergen-free environment. We understand that isn't always possible. What we do expect is basic professionalism, communication and empathy when a customer informs staff of a serious allergy. The doughnuts are excellent, which makes this review even more disappointing to write. We enjoy the doughnuts and would like to continue supporting the business. However, management should invest additional training into allergy awareness and customer service. A little communication and understanding can make a significant difference and, in some cases, may even protect someone's life.

Rib meat was minimal for $12.99 was definitely NOT WORTH the upcharge. I wouldn't recommend this…read moreplace for the simple fact of the lack of food handling safety, customer service and price point. The staff (1 person) was not welcoming and happy to have customers. No enthusiasm. $27.00 lunch for 2... pass. We went to McDonalds later in the day. $13.00, hot, perfect. When I visited this place for the first time I had an open mind and super excited. Won't be back. Not worth time, money or my health. Handled money with gloves on after he handled food. I feel they could learn from this. It's a great concept and decorated super cute.

Nice little restaurant! First time there the person was very helpful. I was welcomed when I came in…read moreand my daughter loved her Mac n Cheese. I got the Philly one and it was great. I would come back!

Generous portions and great food. The chicken tenders are amazing! Very friendly service as well.read more

After a long day from traveling from Fort Myers FL to Fenton MI we decided to stop in and grab a…read morecalzone and a salad. We were greeted by a young gal who was so kind and generously shared the coupons that were currently available for their restaurant. Her customers service was A++. We ended up just splitting our meal which was a good idea because the meal was enormous. We still had to get a to go box to take our leftovers. While we were there waiting for our food, the owner came out to greet us. He was awesome, he shared some of his travel stories with us and then he brought us over some of their chicken strips (which we had to take home with us. We were so full). We tried him once we got home and they were once again amazing just like everything else that we had for dinner that night. This place is a must try restaurant and if we lived locally, we'd probably be there weekly.. Good luck Hippo's We wish you all the success in the world. You guys are amazing. I hope we get a chance to have a pizza from you before we leave and go back to Florida!!!

Great food and fabulous service! I had a chicken quesadilla with lots of veggies. I'll be back!read more

Great place to visit in Alma. It's be open since I was a teen. The food is good, the servers are…read moregood. They are always open to substitute for the food items I don't want. I really enjoy this eatery.

This is a combined Cinnabon/Auntie Anne's, which I don't think I've ever seen outside of a mall…read morebefore. I had just finished dinner next door at the Wood Shop Social and wanted a sweet treat to take back to my hotel room, so I stopped in to check out Cinnabon. I was greeted when I walked in but the employee was busy frosting some cinnamon rolls--totally fine because I wanted to check out my options as I hadn't been to a Cinnabon in years. They have big cinnamon rolls, little ones, something called "center of the roll", and topped rolls. I just got one "MiniBon" which looks like a normal cinnamon roll to me but is smaller than their regular size! The MiniBon was packaged in a box and I grabbed a fork. Luckily my hotel room had a microwave so I was able to warm it up--definitely recommend!

Fantastic food and friendly service. The restaurant was very clean. Will definitely be back soon!!read more

Delicious sandwiches and amazing smoothies! The service was friendly. Ambiance was cute.read more

Its okay. Not blended well and didnt see or listen to DoorDash instructions unfortunately. So not…read moregreat and had whole pieces of ice in smoothie :(