I can't recommend Compass enough. Especially if you are in the market for a Mini-Split like I was…read more This is a major purchase and must be done right. I discovered Compass through a referral from another HVAC company. Think about that for a minute! Mike and his crew were excellent in every way, every step of the way. Usually after large purchases I tend to second guess if I could have done better or gotten a cheaper price...not this time. Mike's knowledge and expertise is obvious once you meet with him and that's all I needed to know I was in good hands. It was a no pressure sale also. Thanks Compass!

My AC died. Tyler from Compass showed up the same day. He explained the problem clearly and kept me…read morein the loop during the fix. Professional and efficient. Definitely recommend them!

Fast, communicative, thorough, and honest, all for a great value. Angel arrived as scheduled,…read morediagnosed the exact problem, gave the timeline for repair, and everything was done as promised. Part was replaced and heat was back on in no time. Trust the Yelp certification, Cook's will be our go-to for our HVAC needs.

Right before our last heat wave our AC went out. The owner came out that light to take a look and…read morequote us. The next day the tram came out to install a new AC and we haven't had any issues since. Don and Brian were both very knowledgeable, friendly, professional, and quick. The quality of work is worth the money; great value.

Just wanted to thank Air Tech for doing a great job on our AC. Not only did they fix the compressor…read morefan they fine tuned everything like the blower fan. Now when I'm alone in the kitchen I can hear the air flowing through the register. Never noticed that before. Our AC is working better than ever. Thanks to the owner Bob Tasovac! In addition I called on a Saturday morning during 90 degree weather and he was out by Noon!

Great services provided by Air Tech. They have been my Heating an Air Conditioning Company for…read morewell over 15 years. Bob the owner is very knowledgeable and thorough. Kyle and Dan are very kind, patient with me and always provides service with a smile. Last year during the cold snap and snow, Bob and Kyle were ready in an instant to provide service to my no heat situation. Their ac service is spectacular as well. Air Tech in Cary provides superior service. I will not use another company because they are number one in my book!!!

I got a prompt response to my request with a quote for diagnostic, which would be waived if I…read moreproceeded with the repair. They do provide the service requested and gave me a link to make an appointment. We'll see how things go in a couple of days. The repair man, Alex, was prompt and identified the problem - two problems, actually. He was able to get the dryer running again, better than it had been. Reasonable price

I read the Yelp reviews for Astera before I reached out to them, and the 5-star reviews are spot…read moreon! I sent a message via Yelp on a Sunday night and they immediately scheduled our oven troubleshooting for Monday afternoon. Their front office staff is incredibly responsive! George (technician) arrived timely and was very thorough. He explained things to me every step of the way. He is approaching this very methodically - ok, so it's not the igniter, let's look at the next link in the chain... I saw George called out by name in other Yelp reviews, and I understand why he comes so highly recommended! He called the manufacturer to discuss his findings, but the manufacturer tech team wasn't available. He let me know he would be calling them again in the morning and that he would reach out to me with an update. I've had plenty of negative or so-so experiences with other service technicians from other companies. This experience with George / Astera is so positive that I'm posting my review even before the service is completed. Astera will be getting first crack at all of my appliance and HVAC service calls going forward.

Erik will go above and beyond for his customers A true…read moreprofessional. The value is phenomenal I used him to repair my old furnace quite a bit and he installed a new one for me on 12/19/25 for a great price. He also cleaned everything up and followed up with me a few hours later.

10 stars if I could. Eric came out after I got the run around by every other hvac company. He gave…read moreme a quote to do the repairs on my AC which was very reasonable pricing. Came out the next day and did the work, he even had to do a little extra that wasn't forseen but didnt charge me more. cost was exactly as quoted. very nice guy who knows his hvac. highly recommended. will be using this company every time going forward.

they are the BEST!! they came out on a Sunday for me and we're reasonable and very nice. Got my…read morefurnace working in less than an hour, and I found them very responsible. I would not hesitate to recommend them to anyone!

We are so pleased with the service that Always Air provides. They are professional, efficient and…read moreon time. Last but not least the customer service was great!

STAY AWAY.Charged $506.00 for one man 45 minutes to repair dripping pipe.Then Rick comes and makes…read moreout large bill.Im quadrapalegic and my room is right across from basement stairs but he wouldnt explain the charges to me.He took advantage of my 90% blind wife to write check.Bill says for parts $198 for air vent and$50 for 12" pipe to stop leak.Then charged 2 hours labor for 2 men when 1 man did complete job in 45 minutes.I looked up exact air vent from supply house for only $16 and he charged $198 for the part.This part just unscrews and screw new on in,maybe 1 minute.This is elder abuse.Rick wont answer calls or reply to messages.I do have photos to back up my complaint about this thief.Charges for labor and service call were outrageous.Very evil man.Stay away,do not trust this company.

We just purchased a home in Crystal Lake earlier this Spring, so when the AC started sporadically…read morequitting on us, we were crossing our fingers that we weren't going to have to spend thousands of dollars (and at least a few sweaty days in August) on a new AC unit. When the AC stopped working on a Saturday when the temps were in the 90s, I decided to call Wally's hoping they would be able to send someone out on Monday. To my pleasant surprise, Rick Novak was at my house in less than an hour. In addition to being able to quickly diagnose and fix the issue with the AC, he was a genuinely friendly guy that was a pleasure to deal with. He had the AC working in no time, and reassured us that the unit was in overall good shape and wasn't in danger of needing replaced in the near future. Thanks, Rick!!

I truly can't say enough great things about this company! They are incredibly responsive, easy to…read moreschedule with, and their pricing is very competitive. The owners are absolutely wonderful and genuinely care about their customers. They were recommended to me when my AC died on the hottest day of the summer, so I cold-called them in a panic. Even though I ultimately needed a full furnace and AC replacement, they temporarily charged my AC for free to get me through the weekend while the new system was ordered. They then overbooked themselves to make sure my installation happened ASAP, which I greatly appreciated. When a small snafu occurred, they handled it immediately and made things righ,t including going above and beyond what I would expect a company to do to make things right. Since then, I've replaced my AC, furnace, and water heater with them, and also had a whole-house humidifier installed. They service my AC and furnace twice a year, and drain my water heater and clean my dryer vents once a year Their Comfort Club membership is absolutely worth the cost for the value and perks alone. Between the outstanding customer service, quick scheduling, responsiveness, and competitive pricing, I would gladly give them more than five stars if I could!

During this current cold snap, our furnace had an issue (and on a Sunday nonetheless). My husband…read moreand I were 1,000 miles from home and needed instant service. I made a call on the road to Com24 and Jay was out within an hour. Fortunately it was a simple fix and it didn't cost an arm and a leg. We couldn't be happier with the service and lack of upselling. We will definitely be using them again. A million thank you's to the team for the incredible help in a pinch!!!

Contacted Reliafix since I had a burning smell coming from my dryer. They were able to schedule my…read moreappointment the next day. Nick was very knowledgeable and professional, he was able to diagnose and service the dryer in no time. Very happy with using Reliafix, their pricing was competitive and fair. I wouldn't hesitate to contact them for any issues I have with my other appliances.

Fast and professional service. Saved me a lot of headache. Nick communicated very well on arrival…read moretime and everything went very smoothly... Even gave me some tips on possible issues in the future.

This company is GREAT! After another company replaced my furnace and messed it up by miss matching…read morethe plenum size and furnace I got McHenry to do it. The other furnace was crap and only lasted a year before the blower failed (because of the pressure miss match caused by the plenum mismatch). They replaced the furnace with a good one, AND got it up off the floor like it SHOULD have been. In addition to correcting the plenum, they put a NEW and correct filter housing on it. That doesn't seem like a big thing except the prior company had some dummy install a filter housing with the screws facing IN to the slot where the filter sits making it a real pain to replace. So ya, I definitely recommend them.

Outstanding Customer Service every one works with you. Day of job Alex and Jeff were fabulous…read more They let me watch them work I've always been fascinated with how things work. Mid Oct 2024 they moved my 3ton A/C unit over and further from house making it easier for me to keep clean. It's taken me some time to write this review as I'm still recovering from surgery. Come Spring or Fall I'm planning to renew my maintenance contract. They come out twice a year to check HVAC and clean everything up. Again outstanding Customer Service every one works with you. END RESULT very happy customer. Highly recommended!!!