Wonderful staff and Dr.J is great took great care of my wonderful dog until almost 12 years old…read more Highly recommend him and the natural approach.

While I was waiting I overheard one of the techs talk about getting more money from a client - that…read morewas red flag #1. Then during my exam, the dr. interrupted me multiple times, ignored my concern and pushed a raw food diet - basically said that raw food will fix everything. He tried to get me to buy his raw food because he "came up with the formula". After I declined and left the exam room the tech asked him "are they going to buy it?!" And the dr replied "no!" In an annoyed tone. Seems like these people just want your money which is extremely disappointing. What a waste of money!

Pretty nice place. Came in to do the self-wash on our dog and was greeted by the owner, who was…read morefriendly and very helpful. The wash stations were very clean with good water pressure and temperature, and the shampoos and conditioner worked really well. Our dog is super clean now. I've tried a couple of the other self-wash places around here and this is definitely the best one so far. Frankly, most of the other places seem to be dirty and smell weird and staffed by crabby folks. Washing the dog is never a really pleasant experience but this place made it very easy and painless. I'll definitely be back!

Bugsy has been bathing his girl, Bella, at Celebrity Pets for years...and it is truly a great…read moreplace. Always clean, always friendly, the total experience of this place is excellent. I actually look forward to visiting (not sure about my dog...but I think she likes it too :). The owners (both the original and now the new owners), are true lovers of animals, and they are consistently willing to help you and show a great deal of attention to your animal, be it tips on healthcare, or a good ol' rub down to help relax them for their visit. Lots of dog treats flowing in this place too! I can't say enough about these folks, and I have no issues driving from Ashland to White City just for a visit. They provide: Nice quality shampoo, excellent tub and drying facility, emu oil conditioner, great people, nice products for sales, the list goes on.... Happy bathing!

My 10 year old cat received an injection of Solensia for her osteoarthritis from a different vet…read moreclinic and had a number of serious adverse reactions. 3 months later she was completely lame in her hind legs so I brought her to Siskiyou Veterinary Hospital to see if they could diagnose and help her. Dr Debby was the doctor I saw. She examined my cat and felt her hind legs. I could tell that she felt something concerning on her right hip and she ordered radiographs for her. When she came back with the radiographs I knew from her eyes it was not good news. She broke the news to me ever so gently and showed me the 4" tumor on my cat's hip. I asked her how long my cat might have in the best case and she said only a few weeks with pain management. She was in so much pain that I elected to have her euthanized right there. Dr Debby was so kind and compassionate as I shed tears for my beloved soul kitty. She got me a box of tissues and told me I could have as much time as I needed with my cat. After she came back with the vet tech and gave her the injection to put her to sleep, she quietly left the room and allowed me to be there with my cat to grieve as long as I wanted. She told me I could just leave and walk out when I was done and didn't have to stop by the front desk. The vet tech was similarly kind and compassionate. I've seen enough vet doctors who lack compassion that Dr Debby's sensitivity and kindness meant the world to me. The memory of saying goodbye to my soul kitty will always be with me and with her quiet kindness and thoughtfulness, Dr Debby has made that memory far more bearable than if I'd had to deal with one of the other vets I've seen in the past. I am forever grateful for this. I don't know how the rest of the doctors here are, but I'm already planning to take my other cat to Dr Debby when it's time for her next vet visit.

DO NOT TAKE YOUR PET HERE…read more I brought my cat to Dr. Oliver on a Saturday because he wasn't eating. She waited until she was almost through with the exam to tell me that their bloodwork lab was down and couldn't provide immediate results. I would have taken him elsewhere if anybody had bothered to tell me this when I made the appointment. She promised to call on Monday. On Monday morning she called to tell me she would have to call on Tuesday instead, no explanation offered. On Tuesday she flaked out completely. On Wednesday she called and told me had to come in immediately because he had peritonitis, a disease that is fatal if not immediately treated. She also pretended that the lab was responsible for the delay even though I know the analysis was on their office computer the day before because a secretary told me when I went down there to find out where the hell she was. She'd left the office for two days without telling me. They mis-filled his prescription, giving me medication meant only for dogs and half the syringes of painkiller he was intended to take. They charged me $65 for a sugar packet's worth of ointment that was supposed to increase his appetite and didn't. None of this worked. It was too late. It was going to cost thousands of dollars to put him into emergency care. He might have made it if they were on the ball. I had to pay about $1800 for this "care." My cat was a dear friend. When I picked up his ashes, the cremation service included some ridiculous "poem" about how I was going to meet my cat on "The Rainbow Bridge" after I died and we would be reunited. Like I'm a toddler. They sent me a "We'd Love Your Feedback" email and when I wrote down the whole sordid tale I included my email address in case they wanted to talk about it. No word from them since then.

Dr. Aiden Costello is a gem! He saw my cat for a persistent injury to his footpad and quickly…read morediagnosed the cause as an infected laceration. He administered an antibiotic that would last for two weeks. He was efficient, kind and my kitty liked him. I really like the energy in his clinic, and feel lucky to have him as my cat's veterinarian!

We were on a 4000+ mile RV trip. Our 12 Yr old Great Dane went down. Staff were wonderful in…read morehelping us in an emergency situation. We knew this could happen due to his age, but wanted him with us. We also wanted to be with him at the end. Dr. Costello was very compassionate with his exam & helping us through this. This was a hard time for us, but the staff at A street made easier. We were no rushed in our decision & the Doc allowed us private time before & after. We may live a thousand miles away, but highly recommend this clinic for all your pet family's needs. Thank you Dr. Aiden for all you did for us.

Negative! Just received a phone call from these so called caring establishment asking for payment…read moreof a bill nearly 10 years ago, after the vet mistook my animal for another setting up a treatment program with my animal! This dog has been dead for a decade. As I told you then I would never return, as I see this is not an uncommon occurrence. Do not frequent. Poor service , poor bookkeeping, confusing other animals with my own . No thank you!

Warning: Negligent Care. This clinic does not read pet records and gave my pet chicken in the…read moreclinic (which is what he is allergic to). Their unprofessional response to the liability is to no longer have us as a client. Gail Colburn saw my pet who was very ill and called me and said they were feeding him some digestive chicken food. I said, he is allergic to chicken and its in his file. She dismissed his allergy, fed him chicken and sent me home with chicken food! I do not recommend Gail Colburn. I understand that being a vet is stressful, but there is no world where it is acceptable to be negligent. Would we give a child something he was allergic to in a hospital? What is worse it the lack of care and response from Management. I recommend seeking care elsewhere for your beloved pet.

This place is amazing! Billy Jo helped us so much. Our dog has a very, very sensitive stomach and…read morewe needed to get rid of her yeast infection by switching to a raw diet. She ended up with stomach issues until we went to Wellness Pet Supplies. Billie Jo knew EXACTLY what she needed and in two days our baby was feeling much better. She wasn't biting her bum, dragging it on the rug or having any discomfort with bum. Miracle!!! This was cheaper and much more helpful than rushing her to the vet. We had been in so much distress that we had taken her to a doggy dermatologist in Portland. Why? When this sweet place is down the street and so much more helpful!!! Thank you for being so great with our fur baby!!

Billie Jo is such an invaluable resource in this community. She is so knowledgable and cares deeply…read morefor your pet. Her advice and products have made my aging cat so much healthier especially in times when he developed things that a traditional vet made worse, telling me to resign to the fact that he's just old. With the food Wellness Pet Supplies, supplements recommended by Billie Jo, my aging cat has become healthier, more energetic and even his arthritis that was often debilitating, doesn't flare up at all these days. We are so lucky to have Billie Jo and her store in our community. I recommend her to everyone with a fur baby!

The entire staff was absolutely amazing and very accommodating! My sweet Chihuahua needed dental…read morework done and I am the type of person to worry about that sort of thing but the entire staff reassured me in every way possible! They communicated beautifully and were very gentle with my boy as well as me considering I was very scared and quite literally crying the whole time. They made me feel very comfortable with letting them handle my sweet boy and they did everything with such care it was just truly an amazing experience! Like I said the staff was absolutely incredible! They definitely cared for my dog as much as I do and I am so grateful for the entire team and Doctor Tammy! Would definitely recommend this vet! :)

I would give lessons zero reviews at this point if I could.... I moved up here in December, I have…read morerequested emergency veterinary services on two separate occasions (followed up to try to schedule normal appointments to establish routine veterinary care and schedules Faye neuter)..... only to find out the soonest they could get me in was six months in the future for an emergency( I was quoted July originally, for a potential abscess... the front desk person did not seem to understand why six months for a potential abscess was a death sentence. Nor did they seem to have basic medical training that would permit them to be appropriate for the position ). I just called for an emergency euthanasia for a separate animal, either via appointment or home visit... they were unable to accompany, seemed shocked that I would request recommendations... and then the secretary was like " what do you expect? We are the only veterinarian clinic in the area... so of course we're booked out" ... this is what you get when you hire paper pushers! Not people who are actually medically trained with a bedside manner... If we were to treat human patients in the same manner, this office would get shut down... the owner /head v veterinarian is welcome to reach out... after all, it is the doctor's name on the practice, and they are responsible for overseeing their staff I'm sorry if it's not obvious, then hire additional staff!! if you need additional vets and techs to serve the volume of clients in your area... then do so!! (if this doctors office served humans, they would've been shut down, ... because doctors, who swear to hippa cannot turn down emergency patients ) choosing to maintain a monopoly over the market in the area and be selective with your clients, is illegal and immoral.... I would be happy to edit my review once they are able to meet the basic needs of the clientele Update: the office called back, apologized for the confusion, stated that they would never postpone emergency visits like those described in the post, requested my dog's medical records, and promised to get me in this afternoon, following the vet surgery schedule or the following day at the latest... I just called back and the receptionist gave me the " I'm sorry I don't know who told you that, but we're fully booked out.." I really do not appreciate liars. Disappointing beyond belief. (Edit for clarification: I was not offered an appointment until after I posted the review... then when I called back to schedule the appointment as requested, the receptionist had zero availability. I'm not sure if there was a miscommunication between the owner and staff... but I have experience training medical practices to implement new procedures and expedite patient visits without minimizing, security or safety... there is plenty of room for improvement at this practice and Im glad to hear they are actively looking for new employees... from my understanding, the market is currently flooded with qualified candidates looking for jobs... so getting applicants should not be difficult . I look forward to reading those job ads.)

Always excellent care!!! I have had several pets over my…read morelife and vets from several different areas. Roxy Ann is absolutely the best.

I can't say enough how amazing Adrian and her team are. They were patient and kind and made sure my…read morecat got the best care possible. The best of the best..

My cat Jerry was on deaths door.... He was severely constipated for 4 days and after going to a…read moredifferent vet who misdiagnosed him with a disease, I decided to come here for a second opinion. So glad I did!!! Dr. Paulson and staff Destiny, Kendall everyone saved my little guys life today!!! She was able to go in and manually remove all fecal matter that was stuck in his guts. They took such good care of him!!! Wish I came here sooner. Even cleaned his ears for him. Kendall was able to get me in right away. Cannot thank you enough. Guys if you own cats please please keep an eye on them and give them a preventative hair ball control supplement or treat. This is serious and they can die from being severely constipated.

Many months ago I brought my cat in with a hematoma in her ear, the emergency hospital could have…read moredone the surgery that morning but the senior vet said he could do the surgery. I went to pick her up and was guided into a room with a young women vet who without my permission did the surgery she was out of vet school 3 months. I was told the vet watched her but he said he had to leave early to take his wife to the hospital. it was illegal for him to let her do the surgery by herself. He said he watched her the entire time. THEN WHY DID HE NOT DO IT HIMSELF IF HE HAD THAT KIND OF TIME I HAD NOT GIVEN PERSMIISION FOR ANHYONE ELSE TO DO THE SUGERY. I went back again I said my cat is not well, They said she won't have to eat or drink water for three days NOT TRUE one of the vet assistance was like a mad dog ( I love dogs but this was nuts) staring me down there to protect her and agreed. At three am my cat was drinking tons of water I rushed her to emergency where the doctor said she had almost no electro lites and was trying to supply them by drinking she could not! she was on deaths door. She said did they not give her an IV this was wrong who monitored this cat? I said I don't know when I called the vet he would not refund me, he was sweet but it was an act, I deserved to b e paid for. both the surgery and the emergency hospital, I should have taken them to small claims court but I was so upset I could not write this review until. now. This place and his too sweet response was an act I believed he has many years of being this way but when his vet made a mistake she didn't take responsibility. He said he had to leave his wife was sick and he had to take her to the hospital (oh sympathy for him now) well if she is that sick call an ambulance. Yep everyone loves this vet but he did not take financial responsibility for his mistake and the emergency hospital notes mention. the surgery was not right. (in medical terms ) they have Mal practice I submitted it to them they said they passed it along but I never heard back they simply evaded responsibility. This man took zero responsibility my sister has Parkinson's I don't drive her to the hospital I call an ambulance! they are not expensive maybe 150.00 I spent close to 4,000 for the emergency hospital and his cocky knows it all vet student.the next vet commented on wow so any stitches he laughed! Like

They have been wonderful for our pets! Saved our dog twice. It's more expensive because they are…read moreopen 24/7 & have all diagnostics right there. If you can't see a vet for a week & need treatment immediately, there is no place better in the valley.

The care and service we received at the Urgent Care Center was so caring and wonderful. We had to…read morebring in our 15 year old dog whose health had very suddenly gone downhill. Dr. Hoyt was so compassionate with our dog and with us. She made a difficult situation much more bearable. The entire office staff treated us with respect and compassion. They brough us in immediately to a private room and explained everything to us up front. I found the price for euthanasia to be very fair. While we were understandably very upset and emotional, everyone there treated us with so much empathy and caring. They also were able to connect us with an aftercare service that was also very caring and prompt with sending us the urn with our dog's remains. I recommend this urgent care for anyone that is dealing with this same situation.