Pretty nice place. Came in to do the self-wash on our dog and was greeted by the owner, who was…read morefriendly and very helpful. The wash stations were very clean with good water pressure and temperature, and the shampoos and conditioner worked really well. Our dog is super clean now. I've tried a couple of the other self-wash places around here and this is definitely the best one so far. Frankly, most of the other places seem to be dirty and smell weird and staffed by crabby folks. Washing the dog is never a really pleasant experience but this place made it very easy and painless. I'll definitely be back!

Good: she was able to accommodate our 2 dogs for grooming at the last minute…read more Bad: 1) she charged more than what she confirmed on call. 2) our dog is big in size and I am pretty sure she's had never handled a big dog, he had a choker chain on him when we reached. 3) He was hurt in the leg and had blood clot there. 4) she was short staffed so took more time than promised, on top of that she says she had to stay back ( felt like ones of the reasons to charge me more) well that was not my fault. 5) no place I know charges $5 for card payment, this one does. 6) Both dogs always loved their spa day at PetSmart, hatred this one.. were very restless. I wouldn't recommend the grooming to anybody else. No comments about the delay self wash.

I took in my nervous energy dog and was pleased with how well the vet did with her. Overall a great…read moreplace for animal care.

just so yall know! My 11 year old dog seemed to be ill monday so I called to see a doctor, sorry…read morewere full . You can go to the urgent care or call tomorrow and maybe you can get in , maybe not. Turns out he was very ill and I had to put him down 4-20-26. I understand that the doctors office need to schedule their day and fill up time to maximize efficiency, i also realize that they do not know his condition, but this thing really leaves me feeling like they don't care. SORRY thats the way im feeling urgent care diagnosed him with a bleeding mass and blood in his abdomen. nothing they could have done anyway but not happy with them gonna go elsewhere if and when i get another dog

Dr. Aiden Costello is a gem! He saw my cat for a persistent injury to his footpad and quickly…read morediagnosed the cause as an infected laceration. He administered an antibiotic that would last for two weeks. He was efficient, kind and my kitty liked him. I really like the energy in his clinic, and feel lucky to have him as my cat's veterinarian!

We were on a 4000+ mile RV trip. Our 12 Yr old Great Dane went down. Staff were wonderful in…read morehelping us in an emergency situation. We knew this could happen due to his age, but wanted him with us. We also wanted to be with him at the end. Dr. Costello was very compassionate with his exam & helping us through this. This was a hard time for us, but the staff at A street made easier. We were no rushed in our decision & the Doc allowed us private time before & after. We may live a thousand miles away, but highly recommend this clinic for all your pet family's needs. Thank you Dr. Aiden for all you did for us.

My dog was intermittently limping and our regular vet was booked out 3 months. Bear Creek fit us…read moreinto a cancellation slot. The people here are super nice. I was very happy with the exam and treatment options. At the end, they gave me the most thorough exam summary report, I have ever seen. Price was very reasonable, especially for a semi-urgent appointment. This might become our new permanent veterinarian office.

Negative! Just received a phone call from these so called caring establishment asking for payment…read moreof a bill nearly 10 years ago, after the vet mistook my animal for another setting up a treatment program with my animal! This dog has been dead for a decade. As I told you then I would never return, as I see this is not an uncommon occurrence. Do not frequent. Poor service , poor bookkeeping, confusing other animals with my own . No thank you!

This place is amazing! Billy Jo helped us so much. Our dog has a very, very sensitive stomach and…read morewe needed to get rid of her yeast infection by switching to a raw diet. She ended up with stomach issues until we went to Wellness Pet Supplies. Billie Jo knew EXACTLY what she needed and in two days our baby was feeling much better. She wasn't biting her bum, dragging it on the rug or having any discomfort with bum. Miracle!!! This was cheaper and much more helpful than rushing her to the vet. We had been in so much distress that we had taken her to a doggy dermatologist in Portland. Why? When this sweet place is down the street and so much more helpful!!! Thank you for being so great with our fur baby!!

Billie Jo is such an invaluable resource in this community. She is so knowledgable and cares deeply…read morefor your pet. Her advice and products have made my aging cat so much healthier especially in times when he developed things that a traditional vet made worse, telling me to resign to the fact that he's just old. With the food Wellness Pet Supplies, supplements recommended by Billie Jo, my aging cat has become healthier, more energetic and even his arthritis that was often debilitating, doesn't flare up at all these days. We are so lucky to have Billie Jo and her store in our community. I recommend her to everyone with a fur baby!

The entire staff was absolutely amazing and very accommodating! My sweet Chihuahua needed dental…read morework done and I am the type of person to worry about that sort of thing but the entire staff reassured me in every way possible! They communicated beautifully and were very gentle with my boy as well as me considering I was very scared and quite literally crying the whole time. They made me feel very comfortable with letting them handle my sweet boy and they did everything with such care it was just truly an amazing experience! Like I said the staff was absolutely incredible! They definitely cared for my dog as much as I do and I am so grateful for the entire team and Doctor Tammy! Would definitely recommend this vet! :)

I would give lessons zero reviews at this point if I could.... I moved up here in December, I have…read morerequested emergency veterinary services on two separate occasions (followed up to try to schedule normal appointments to establish routine veterinary care and schedules Faye neuter)..... only to find out the soonest they could get me in was six months in the future for an emergency( I was quoted July originally, for a potential abscess... the front desk person did not seem to understand why six months for a potential abscess was a death sentence. Nor did they seem to have basic medical training that would permit them to be appropriate for the position ). I just called for an emergency euthanasia for a separate animal, either via appointment or home visit... they were unable to accompany, seemed shocked that I would request recommendations... and then the secretary was like " what do you expect? We are the only veterinarian clinic in the area... so of course we're booked out" ... this is what you get when you hire paper pushers! Not people who are actually medically trained with a bedside manner... If we were to treat human patients in the same manner, this office would get shut down... the owner /head v veterinarian is welcome to reach out... after all, it is the doctor's name on the practice, and they are responsible for overseeing their staff I'm sorry if it's not obvious, then hire additional staff!! if you need additional vets and techs to serve the volume of clients in your area... then do so!! (if this doctors office served humans, they would've been shut down, ... because doctors, who swear to hippa cannot turn down emergency patients ) choosing to maintain a monopoly over the market in the area and be selective with your clients, is illegal and immoral.... I would be happy to edit my review once they are able to meet the basic needs of the clientele Update: the office called back, apologized for the confusion, stated that they would never postpone emergency visits like those described in the post, requested my dog's medical records, and promised to get me in this afternoon, following the vet surgery schedule or the following day at the latest... I just called back and the receptionist gave me the " I'm sorry I don't know who told you that, but we're fully booked out.." I really do not appreciate liars. Disappointing beyond belief. (Edit for clarification: I was not offered an appointment until after I posted the review... then when I called back to schedule the appointment as requested, the receptionist had zero availability. I'm not sure if there was a miscommunication between the owner and staff... but I have experience training medical practices to implement new procedures and expedite patient visits without minimizing, security or safety... there is plenty of room for improvement at this practice and Im glad to hear they are actively looking for new employees... from my understanding, the market is currently flooded with qualified candidates looking for jobs... so getting applicants should not be difficult . I look forward to reading those job ads.)

Always excellent care!!! I have had several pets over my…read morelife and vets from several different areas. Roxy Ann is absolutely the best.

Years ago this vet office was amazing but it has gone so downhill over the last five years. The…read moreVets themselves are okay but the office staff are truly awful. It is often difficult to get anyone to answer the phone, when they do it's typically a long wait. If they say they'll call back, they don't. The last two visits they've written down the wrong reason causing confusion for us and the Vet. They can never find our chart despite my name changing 4 years ago and filling out their paper for the update three times. Every visit is a new frustration, save yourself and go somewhere else.

My cat Jerry was on deaths door.... He was severely constipated for 4 days and after going to a…read moredifferent vet who misdiagnosed him with a disease, I decided to come here for a second opinion. So glad I did!!! Dr. Paulson and staff Destiny, Kendall everyone saved my little guys life today!!! She was able to go in and manually remove all fecal matter that was stuck in his guts. They took such good care of him!!! Wish I came here sooner. Even cleaned his ears for him. Kendall was able to get me in right away. Cannot thank you enough. Guys if you own cats please please keep an eye on them and give them a preventative hair ball control supplement or treat. This is serious and they can die from being severely constipated.

Many months ago I brought my cat in with a hematoma in her ear, the emergency hospital could have…read moredone the surgery that morning but the senior vet said he could do the surgery. I went to pick her up and was guided into a room with a young women vet who without my permission did the surgery she was out of vet school 3 months. I was told the vet watched her but he said he had to leave early to take his wife to the hospital. it was illegal for him to let her do the surgery by herself. He said he watched her the entire time. THEN WHY DID HE NOT DO IT HIMSELF IF HE HAD THAT KIND OF TIME I HAD NOT GIVEN PERSMIISION FOR ANHYONE ELSE TO DO THE SUGERY. I went back again I said my cat is not well, They said she won't have to eat or drink water for three days NOT TRUE one of the vet assistance was like a mad dog ( I love dogs but this was nuts) staring me down there to protect her and agreed. At three am my cat was drinking tons of water I rushed her to emergency where the doctor said she had almost no electro lites and was trying to supply them by drinking she could not! she was on deaths door. She said did they not give her an IV this was wrong who monitored this cat? I said I don't know when I called the vet he would not refund me, he was sweet but it was an act, I deserved to b e paid for. both the surgery and the emergency hospital, I should have taken them to small claims court but I was so upset I could not write this review until. now. This place and his too sweet response was an act I believed he has many years of being this way but when his vet made a mistake she didn't take responsibility. He said he had to leave his wife was sick and he had to take her to the hospital (oh sympathy for him now) well if she is that sick call an ambulance. Yep everyone loves this vet but he did not take financial responsibility for his mistake and the emergency hospital notes mention. the surgery was not right. (in medical terms ) they have Mal practice I submitted it to them they said they passed it along but I never heard back they simply evaded responsibility. This man took zero responsibility my sister has Parkinson's I don't drive her to the hospital I call an ambulance! they are not expensive maybe 150.00 I spent close to 4,000 for the emergency hospital and his cocky knows it all vet student.the next vet commented on wow so any stitches he laughed! Like