Got sick during this leg of the trip so could not enjoy as much as i wanted to, but wanted to…read moreshoutout special people who made this stay was worth it. These are special employees who go above and beyond who need raise or promotion. Already sent this to Hyatt feedback but hope management at Kauai sees this: Morgan front desk, immensely appreciated her help prior to arrival in making sure our stay was as celebratory and comfortable as possible, very nice and accommodating on phone, she was pivotal in making our stay enjoyable as i got sick during trip and spent majority in room Mylene at spa, truly exceptional massage, prior 32 yrs experience shines and this was the best massage of my life. She is also the sweetest and you should request her for your massage. Despite being the last client of the day for her, she totally exceeded expectations and i am so glad i met her Jayden at pool desk, went out of his way to run and find my sunglasses in the housekeeping basement as quickly as possible before i had to rush to check out, so very grateful for him

We were booked at this hotel for a birthday and our 39th Anniversary…read more We were told we had a great room, facing the ocean. Our room location was the last room at the far end of our building, overlooking a parking lot and in a terrible location. Room #6146 We didn't want to question this as we were tired from our plane trip and we didn't want this special occasion to be damped by any negativity. We were highly disappointed in the room and the location. Our room was a bit dated and we were surprized that the Hyatt didn't offer us an upgrade under our circumstances, as we were very specific. We would have paid more if they had explained the room properly, as we were very specific and we would have upgraded. We relied on the Hotel's reservation desk to direct us. They made a huge mistake which effected our trip. All in all, the grounds were beautiful and the service was excellent. We spent alot of money and we were determined to make this a memorable occasion. We were very disappointed.

Excellent experience all around!…read more Bell help was kind and very efficient. Xeniah at front desk check in was absolutely delightful. She was full of Aloha and made us feel very welcomed. We ate and had beverages at Holoholo Grill which every thing was excellent! Would love to return sometime soon!

The service here was great but nothing about this resort that made it stand out. I may sound…read moreoverly critical but it's partly because I've been to quite a few resorts. Why this resort is capped at 3-stars: 1. Only has ONE restaurant, with limited options. 2. Pools are okay, not ones to "ooh" or "ahh" about. 3. Just because there's a small kitchenette and full-sized washer/dryer doesn't mean the room looks any bigger. 4. Overpriced for what it offers. Positive sides: -family friendly -great, friendly cleaning staff In conclusion, I would probably look to stay at a different resort, if I find myself back in Kauai.

Delightful boutique hotel that caters to adults. We loved the authentic Hawaiian experience vs…read morefeeling like we were in a standard commercial chain hotel plopped onto the island. The entire staff was exceptional especially the Front Desk Manager Lena. She was so nice all the way up to our arrival answering all my questions to make the trip special and she even offered us a special accommodation just to simply our stay. The hotel itself is very centrally located, about 20-25 minutes from the airport and other small towns to explore for sights and food. It was so nice to stay somewhere where it's so intimate, that the valets, front desk and restaurant personnel all knew us by name! We had an oceanfront suite and loved feeling like the ocean was part of our backyard. And my light sleeper husband was very grateful for the primarily adult guests because it was unusually quiet for a vacation hotel. :).

My husband and I enjoyed spending our Mini-moon at Ko'a Kea in early March. The location is great,…read morewalkable to Poipu Beach. The restaurant on-site, Red Salt, has delicious (but pricey) brunch and dinner. The pool bar is convenient (but also pricey). Our room was spacious and comfortable, with a very nice bathroom and a huge television. There was a free bottle of white wine in the fridge when we checked in. The room keys in the form of waterproof wristbands are a nice touch. It was mostly adults staying here and very few families with children, which is what we wanted for our mini-moon. Cons: The parking is Valet only. The pool is relatively small. The chairs around it fill up fast when it's busy. If a pool chair opens up, you can't get your own fresh towels/chair cover and have to wait for someone to come through with a cart to swap them out. You can't access the beach directly from the resort; on a map it looks like you can access Kiahuna beach, but you actually have to climb down from the boardwalk onto it (I did not want to do this and walked to Poipu Beach instead). The food is expensive and the "happy hour" drinks are $19. Overall, it was a relaxing stay in a beautiful location!

I'm here for the first time with my mom (it's December). I don't think I've been to Hawaii this…read moretime of year but I feel like it's summer over here, so beautiful. Mom and dad have had a timeshare here for years, dad passed 5 months ago and since Mom had had a reservation since last year, she took me instead. It's been such a special time honoring my dad who absolutely loved sitting on the lanai, drinking his macadamia nut coffee, reading books and going snorkeling. They always get the same room 2314 - third floor up on the very left of the main building. I've attached a video. The most amazing view ever and SO relaxing. For the first 2 1/2 days mom and I just read book after book. We sat on the lanai and just relaxed from the crazy past five months. It was perfect. For the first two dinners here we ate at the food trucks that the resort now has booked in the evenings. One was pizza (Pizza Poundahz) and the other Mexican food (Baja Chalupas). The pizza truck was really, really good and the girl running it was super sweet. The Mexican food was just so so and the guy running it didn't have 1 ounce of personality and definitely not customer friendly (aargh). But I love that the resort has this option so we didn't have to go out, just grabbed our dinner and took it back to our room. Perfect! Beyond all that I would definitely come back here, although I myself don't buy into timeshares. The place is top notch, super clean and well stocked. The Wi-Fi was easy to connect to. They supply enough coffee filters for a week, and one days worth of coffee grounds. Thank you! Being an end unit, we not only have open windows in the front and back but on the side as well, which is so nice. There's no air-conditioning here which I really think they should have even if it's one unit per room, but yes, the tradewinds are nice, but it's still Hawaii-humid, and sometimes kind of uncomfortable. Mom said they've updated a few things in the room like the couch and comfy chairs, etc. This unit has two bedrooms, the second being two twin beds. In my opinion, they should have a king size bed in each room so you can bring another couple. Kids always love sleeping together anyway if you bring a family so having two twin beds is a little weird to me. Overall, we've been super happy. This location is amazing having a top-notch snorkel spot right across the road. There are so many great shops and restaurants in Poipu. You need to go nowhere else!

We love everything about it. They've renovated most of the rooms. Air conditioning is being added…read more The decor is modern. The grounds are impeccably well kept. There is a workout room on the rooftop as well as miniature golf and pickleball courts (modified tennis courts). There are bbq's throughout the various buildings. The kitchens have just about anything you'd need for cooking. There are a couple of different swimming pools. The beach is right across the street and the snorkeling is amazing. You can walk to Spouting Horn. You can walk to the shopping centers and restaurants. You can rent bikes. There are various food trucks on the property on different days. There is a farmers market on Friday (if I remember correctly). The fruits and vegetables are so fresh and fairly priced. DO NOT BUY fruit/vegetables from the street vendors. Complete rip-off. They have different activities daily for people that like to keep busy. The price could not be any more affordable. What we pay to stay there for a week is less than 3 nights at the big brand hotels in the area. You can buy in fairly inexpensively if a prior owner wants out or defaults. We have been staying here for a few years now. You need to take the Rum tour that's about 30 minutes away. Good times!

(Checked In 04/24/26 FR @ 4:00pm; Checked Out 04/29/26 WE @ 10:00am): I was a villain vacationing…read moreat this Kaua'i resort because I wasn't sharing it with anyone! My stay at Sheraton Kaua'i Resort Villas came about as a Sheraton Vacation Club timeshare sales presentation. Full disclosure... Marriott brand hotels were my 2nd choice (Hilton brand hotels were my 1st) whenever I traveled especially since my 2nd favorite credit card was from them with points. A vacation ownership resort nestled on Kaua'i's sunny south shore near Poipu Beach, this serene retreat offered a tropical getaway surrounded by the island's lush scenery and gorgeous beach. Make the most of your vacation with access to two pools, a whirlpool spa, a fitness center, and on-site dining options. Choose from comfortable guest rooms, stylish studios or spacious one- and two-bedroom villas. Spread out in a resort villa with separate living, dining, and sleeping areas, kitchenettes, a washer and dryer, and a furnished balcony or lanai. Alternatively, choose a comfortable studio with a king bed, kitchenette and stacked washer and dryer. Was it better to share this resort experience!? LODGING 5-Nights/6-Days King Garden View Ground Floor w/Lanai (Approx. $499.00 x5 Reg.): 410sqft. and Room #7101, a non-smoking room with Ground Floor views, slept up to 2 guests, plush bed sets, one 42-inch flat-screen HD Smart TV, work table, coffee/tea maker, complimentary 2 bottles of water each day, in-room safe, room service, complimentary in-room Wi-Fi, a hairdryer, Gilchrist & Soames toiletry amenities, mini refrigerator, and more. Here were some snapshots that gave you an idea what to expect: ~King-Size Bed & Bedroom: I only used one side and slept beautifully! https://www.yelp.com/user_local_photos?userid=8jVT2inwc8GIQ6sH2UG9Vw&start=96&select=V6J3mSKKw5uvqLB3ctcJxg ~Bathroom: High shower pressure, handicap safety bars, and plenty of towels. https://www.yelp.com/user_local_photos?userid=8jVT2inwc8GIQ6sH2UG9Vw&start=96&select=G6y2S_PT_V96xdI35S75EQ ~Toiletries: Gilchrist & Soames. https://www.yelp.com/user_local_photos?userid=8jVT2inwc8GIQ6sH2UG9Vw&start=72&select=ngHfisnhcoHa61Efrs-1-g ~Work Table: There was always work to be done. https://www.yelp.com/user_local_photos?userid=8jVT2inwc8GIQ6sH2UG9Vw&start=72&select=o7sUFvD27kGtXntKWpqeMA ~Lanai: It led right to the pool! https://www.yelp.com/user_local_photos?userid=8jVT2inwc8GIQ6sH2UG9Vw&start=96&select=XkAcjQHJGNRnAQovCQrSBA SERVICE The reservation was a snap with plenty of communication throughout the entire process. I checked in with a lovely woman who went over everything with me, the female timeshare presenter was very informative, and the various staff I encountered throughout the property were awesome. Plus, there was a nearby shuttle stop https://www.yelp.com/user_local_photos?userid=8jVT2inwc8GIQ6sH2UG9Vw&start=48&select=wsdP73c5d5a8FmVU6PLJXA that took you into Old Koloa Town for a few bucks each way. Honestly, everyone I dealt with was amazing and treated me as if I were a king - mahalo! PARKING (Varied; N/A this instance) I had no vehicle, so I simply walked from my room. However, there was a nightly $40.00 fee for guests if they parked on the property, and there might've been some free parking along the many nearby roads and streets. Make sure to carefully read any posted signs. ATMOSPHERE, DÉCOR, AMBIENCE A modern multi-building multi-story resort hotel with the obvious island motif, it featured Lava's On Poipu Beach and RumFire Poipu Beach for dining/drinks, an open lobby area, a garden view pool https://www.yelp.com/user_local_photos?userid=8jVT2inwc8GIQ6sH2UG9Vw&start=72&select=VkSsTErYnauKWqCXyqxmtw for relaxed swimming and sunning, a ocean view pool https://www.yelp.com/user_local_photos?userid=8jVT2inwc8GIQ6sH2UG9Vw&start=48&select=-lLO0aIh39wjMim-U41ebA for lounging, a business center for work, a tour desk, and so much more! I found some elements that showed its age and wear, so hopefully, they were actively addressing those. Plenty of natural lighting everywhere while numerous electric lights filled in the rest. There were TVs and background music in the restaurants with some daily entertainment on the grounds. https://www.yelp.com/user_local_photos?userid=8jVT2inwc8GIQ6sH2UG9Vw&start=72&select=m_V8o2h6lZwEAT16NAx8Fg ATTIRE Totally casual, so I would normally be in a t-shirt, boardshorts, and flip-flops. OVERALL Sheraton Kaua'i Resort Villas was a much-needed quick getaway that filled all the necessary checkboxes on how I traveled and would return. The biggest selling points were its location, the various amenities of which many I actually used, and that it was a Marriott brand hotel. Lastly, the entire friendly professional staff was awesome. I found very good value based on the prices, service, and experience noted above (TOTAL paid experience was around $2,500.00 BEFORE any discounts, points usage, and/or tip). And, they accepted my credit card of choice... AMEX! 4.0 STARS

The staff is all very nice and they bring you anything you need right away…read more The worst thing about this place is the strange layout of the 1 bedroom villa. The toilet and shower are in one room and then a double sink outside that and across from the weirdly laid out kitchen which is basically all along one wall. There is no dining table, just two barstools at the counter and seating for four around a low coffee table. There is not enough storage space at all.... Two small drawers in a wardrobe unit in the bedroom. There is no way you could store clothes for four people in the place. The studio is really cramped, with even less space in the "kitchen" - there's no way I could stay in that space. The pool by the ocean, on the hotel side is too small given the number of rooms and people. The pool by the villas is a much better size but there is no food service over there. The grilling area needs to be cleaned everyday and it is not. The tables are disgustingly dirty.

This was the perfect spot for our first time in Kauai as a family of 5! We…read moreLoved our little kitchen, the beds were so comfy, the showers spacious, and the grounds of the resort were amazing! There is a restaurant on site, no air but good food! The beach sunsets were amazing and it's nice to have access to laundry. My only recommendation is to get bigger outdoor tables so a family of 5 or larger can sit together for a meal. It would also be nice for a cozy sofa or hammock on the patios! Overall I would stay here again!

We stayed for a week and enjoyed the grounds and peaceful atmosphere. The front desk staff was so…read morekind and helpful on check-in and on a later visit to the desk when we went to ask some questions. We were there in high season, so I suppose the rates reflected that, but $500 a night for a place with a very moldy shower curtain and a shower head that looked like it hadn't been cleaned or replaced since it served as a plantation home is steep. The other interior details are to be expected of a property of this age, but some small and inexpensive upgrades would go a long way. The beach is not good for swimming but is lovely to walk on in the evenings. There's an on-site restaurant (frozen pizza, BBQ) that is extremely mediocre but you can easily walk to an area within 10 minutes that has more food options. 5/5 for property and staff 3/5 for everything else

Took a trip to Kauai and based on what I've heard, trying the oxtail soup and banana mac nut…read morepancakes was a must! And my goodness was it the best pancakes I've ever had. It's light, fresh, but packed with soo much flavor that exploded in my mouth! I couldnt get enough of it!!! At first my friend and I were debating whether or not to add macadamia nut inside d/t the extra cost, but boy is it worth it! The oxtail soup was really good too. Especially how easily the meat fell off the bone and the flavor that warmed the heart and soul. By far my favorite food stop in Kauai. And I'd come back to visit just for their food! Service was efficient and fast and at the end they give u a receipt to which u then go up front to pay. Ambiance is like an old school dinner that's frequently packed with locals and guests 5 stars!!

Makes me sad to leave less than a five star review, but honestly I don't understand the hype for…read morethis place and I feel the need for an honest review! Hubby and I were recommended by a local to try this place for their macadamia nut pancakes (which were good) and the oxtail soup (which we didn't try as we wanted breakfast)... Upon entering, no proper greeting just a yell from across the dining room from a lady pushing a cart "how many" and then proceeded to point to an empty table. Next, our server came around asking if we would like coffee..yes please! I had to track her down for some sweetener and when I asked for the sweetener she acted as if I was bothering her as she handed it to me. Mind you, I had just heard her tell a different lady who went up to to ask her for something as well to "go have a seat, I'll be right there" :/ I understand this is a busy restaurant but I do feel they need to work on their customer service! Hubby got an omelet that was very runny and ended up making him sick. I ordered the Macadamia nut pancake and it was good! I chose to leave 2 stars for the pancake alone! We will not be back to this restaurant. I think if they were more friendly and cook their omelets a bit more, this could have very well been a 5 star review.

We made a mistake... We booked just one night to be close…read moreto our early am excursion for the last day of our visit, and as soon as we walked into our room we knew we had made a mistake by not staying here for our entire stay on the island. Don't make the same mistake...book it for multiple nights and enjoy your time!

We loved our stay at the West Inn. The room was squeaky clean, stocked with a variety of…read morecomplimentary snacks, quality coffee, friendly check in with local recommendations for food and shopping. Highly recommended.

I don't even know where to start…read more.. We booked three rooms and paid an additional $3k to host what was supposed to be a "private dinner" for 7 people in their restaurant. Immediately, everyone who worked here is so unwelcoming and unaccomadating. From initial check in, the valet/bellman was irritated by how many bags we had, then we were told we had to go back into the check in line and get a pass for his car after we had just checked in. We went to the concierge and he said he couldn't help us, we had to wait in line. So we did, for 20 minutes - once we got to the front, she told us we didn't need a pass to park. Then we got to the "private" dinner which we paid $3k for...showed up and it was just the table with an ocean view with some curtains against the wall. We asked them to close said curtains, they told us that would disrupt the other guests....when we paid for private room....we had to throw a fit and pull up email exchanges to get them to close the curtains. Then during some high-spirited toasts we got a bit loud, SECONDS LATER, our waiter came in and told us to keep it down. WE PAID FOR A PRIVATE ROOM. FOR THIS REASON. We haven't even left the table yet and I am just fuming writing this. We're honestly very easy people. This was a horrific experience.

I enjoyed everything about this property. The beach and…read morepool combination is perfect! The restaurants are good! The happy hour is fun! They are not fanatical about the beach towels. It's okay to get two or three if you want them. The kids enjoyed the activities provided by the property. One thing I was surprised by was that the property didn't mention a time share program to me. So they don't hassle you line some other properties in that business do. I would definitely stay here again.