Therapy is...good therapy. The eclectic offerings are fun and most will make you smile. They have…read moresomething for everyone from the Littles to grandma. Their offerings, whether it be cookbooks, stuffed animals, cards, or stickers, are all well- curated. It's a great place to find a unique gift or that little tchotchke you didn't know you needed. So even though the number of each offering is limited, what is there will appeal. The store is bright and well organized, and the staff are knowledgeable and cheerful. Recommended.

Love everything about Therapy Stores!! I originally found out about them from the Burlingame…read morelocation and was happy to see one pop up in downtown Livermore. It's such a fun store that you can really find some great gifts at. I love that they also have localization items (both for California and Livermore specific) as they carry some cute little Cali keepsakes I like to get for people I visit or are coming to visit! I also have to say that I did attempt to go online and see what was available and ended up calling the location to make sure and am so glad I did. Not only was the website not updated and the actual location had much more options than shown online but the employees were so amazing even calling me back (without leaving a message!) to assist in anyway they could. Both in store and out of store customer service is 5 star!! Highly recommend just staking a stroll thru a store and I guarantee you'll find something that makes you laugh or have to leave with! Note: there is no public restroom available at this store.

The lady is very rude. If you park In her spot she won't sell to you. Not a way to get business !…read moreCustomers first is what they teach you always in Buisness

First time here and it will be the last time shopping here at this getto Store. Staff are rude and…read morenot helpful especially an older woman, 0 brown blonde hair that was rude to us. I asked if I could use the bathroom then she said only for customers. Hello stupid lady why am I shopping here. I ignored her and went to bathroom anyway. Then she said this shirt doesn't belong in this racket. Lame she's so Annoying and rude. Too bad she missed out a good sale..of over 100.00 I was going to buy from them but no way I was going to help out this getto store. Asian lady was nice to my bf and young blond lady was helpful with directions.

I had an excellent experience at Victoria Therapy Stores, thanks to Victoria. She is extremely…read moreprofessional, knowledgeable, and genuinely attentive to her customers. Victoria took the time to listen to my needs, explained everything clearly, and helped me choose the right products without any pressure Her calm, friendly approach made the entire experience comfortable and trustworthy. You can tell she truly cares about her work and about helping people, not just making a sale. The store is well-organized and welcoming, and the service really stands out because of her. Highly recommend this place, especially if you have the chance to work with Victoria

Very interesting shop to browsing through. I spent some quiet time after lunch to check out the…read morestore. It has a lot of different options, would be a good place to shop for a unique gift.

This place is THE BEST! Dana the owner, is helpful, engaging and sweet!…read more Her store is bright, welcoming and always has cute new things. This price points are reasonable/affordable. I am in here honestly, once every two weeks and have yet to walk out empty handed. This is definitely a go-to for me!

I have a merchandise credit for at least $70. Went to use it and the employee couldn't get it to…read morework. To her credit she tried everything and the numbers on the back were hard to read. The owner was the one who actually helped my daughter & I when I had to return a dress my daughter bought for me. So, she's the one the employee called. We were pretty much told there was nothing that could be done. WHAT?!! So she basically just made around $70 off my daughter's $$. Unacceptable!!

i called to see if they had something in the store that I needed before I come in with my broken…read moreankle. The website doesn't allow you to search for what you're looking for. They were not helpful. They were not friendly I won't be returning there.

Suboptimal to be honest. One of the worst Ross' I've been to. The security was friendly and made…read moresure to greet me when I entered. However the floors were barren. There was barely any merchandise in the store. I picked through what I could only to feel a sharp pain in my foot. One of the security tags had been left in the aisle needle side up and had pierced through my shoe and into my arch. Great. I left security know, and he just said sorry. Yeah. No. Not going to cut it. I had to request assistance elsewhere, which meant waiting in check out line until I got to the front to then ask for someone to unlock a bathroom for me and give me a band aid for my bleeding foot. I do appreciate they were able to do that. But overall not a great experience.

Great experience! We…read morewere immediately greeted upon walking in. The store is huge and has a nice open layout with awesome displays stocked neatly with product. We went in looking for shoes and the staff was quick to attend to us and get us the size we need. Found socks, but not in the right size, toward the back of the store, but we could've made it work. However, up at the front by the registers we were able to find the right size at the last second. The staff was able to accommodate an exchange for the size we were just rung up for and was stoked for us that we found the right size lol. We'll definitely be coming back here for more of my boyfriend's work gear. Thanks for the great experience! Didn't get the girl's name but she had fun colored hair :) we'll be back.

My husband was looking for new work safety boots, in particular Brunt Boots. We had ordered a pair…read moreof Brunts online that didn't fit. We found that there were two local retailers who sold Brunt Boots. We went to the first retailer and they had Brunt Boots but didn't have the style my husband was looking for. He was over trying on a bunch of boots and was ready to give up. I told him there was one more retailer close by that we could check. Right when we walked into Purpose Built I lived the layout and vibe. My husband a blue collar engineer, so when I started to see all the shirts with logos and imagery tailored towards labors I immediately feel in love. There's even a small area for young kids to play while parents are shopping. He found his boots and the young lady who assisted him was very helpful giving feedback on the boots. He ended up getting a totally different pair than he set out to get. We grabbed a couple of shirts and fun sticker decals, he grabbed an one extra for his Chief. Overall, the Americana feel and the support for laborers, blue collar union workers was awesome. We will definitely be going back. And best of all, my husband loves his Boots!!

The first thing that stands out when you enter this Theory Outlet is how well this contemporary…read morefashion boutique is merchandised. With a wide selection of apparel sorted by color, it was super easy to find the suit I wanted. Since it had been nearly four years since I last wore a suit, my business wardrobe was in desperate need of an update. Nik, the store manager, went the extra mile to offer helpful product knowledge, stellar service, and customer satisfaction. After listening first to understand my needs and budget, he suggested beautiful pieces that would flatter my body type and achieve my desired professional look. Intending to buy only one suit, I ended up purchasing three during the Thanksgiving Sale -- at great value and superior quality. After hand steaming each piece with care, Nik placed them in garment bags so they would be ready to wear for a business trip. I highly recommend seeing Nik when you are looking for the perfect contemporary business suit at great value.

I like the clothes but there is like less than 10 ppl in the store (half of it being staff) yet…read morethey intentionally try to build a line by not letting people in while they fold clothes. It's really annoying - management please address this! Not appropriate to keep ppl waiting for sake of waiting. Not efficient and upsetting. People in line are leaving too because of the frustration. It's the opposite of customer service, the staff is doing things that's convenient and easiest for them instead of for the customers. Change the policy of not letting people in, at least allow 25 ppl or something... it looks bad when your store is empty and you are forcing ppl to wait outside!

My go to store for picking up online orders from the Rack and Nordstrom…read more The online pick up is located on the right side of the store by the fitting rooms. This store is spacious, brightly lit, and always clean and organized. The staff are friendly, efficient, and accommodating to the customers needs.

This store has a terrible customer service. The employees are rude and they also do not greet…read morecustomers. The lines are extremely long and one customer had to ask for them to bring out more cashiers to help ring up customers. They also give you a hard time when you want to return an item saying you cannot return when it's clear that the policy allows return an item that is unworn with tags attached, and within 30 days. They do not honor returns this store is terrible. The ladies that ring you up do not even look at you, they are also rude. The Nordstrom rack in San Leandro has better customer service. If I can give one star it would have been nice

Too hard to find! Quality of clothing not too great…read more No no no no no no no no no no Every thing needs improvement including customer service.

They have some cute styles, a good selection, and of course it's Main st Pleasanton so expected…read morehigh prices. I was a bit surprised for the image (and price) of quality that most items were made of acrylic or polyester. For those prices I would like better quality fabrics like wool, cashmere, at least some rayon. We did get a cool wallet but it was not even leather...and $60. The COOL part of this store is the hat bar in the back! Great idea for a few friends to pick a hat and some decorations and make a customized hat. I would go back for this or other accessory items.

I was walking downtown Livermore doing some Christmas shopping and noticed a vintage shop and…read moreimmediately thought I could find something for my daughter who loves everything vintage. I want to give a shout out to the shop co-owner Ali for her hospitality. I saw these cute stickers with your birthday sign and thought of my daughter who knows everything about the meaning of your birthday sign. I couldn't remember my daughter's birthday sign and Ali was so kind to look it up for me. Ali also showed me a very cute luggage trinket she had not yet placed out. I bought both as stocking stuffers for my daughter. The shop is adorable and has a great selection of vintage clothing and vintage records. I could feel great energy inside the store by the smell of incense. Thank you again Ali!

Fantastic shop! It is so well organized and beautiful! I was running late to an appointment and had…read moreto pop in. That's how appealing this place is! There are truly gems here. The clothing is such high quality. Often times one has to shift through mountains of suspect clothing before finding something even vaguely acceptable. That is NOT the case here. Highly curated selection, which I truly appreciate. Not 30 minutes ago, I complimented somones shirt, only to learn it was from here! I must come back, because this place needs to be more than a side quest.