i called to see if they had something in the store that I needed before I come in with my broken ankle. The website doesn't allow you to search for what you're looking for. They were not helpful. They were not friendly I won't be returning there. read more

Suboptimal to be honest. One of the worst Ross' I've been to. The security was friendly and made sure to greet me when I entered. However the floors were barren. There was barely any merchandise in the store. I picked through what I could only to feel a sharp pain in my foot. One of the security tags had been left in the aisle needle side up and had pierced through my shoe and into my arch. Great. I left security know, and he just said sorry. Yeah. No. Not going to cut it. I had to request assistance elsewhere, which meant waiting in check out line until I got to the front to then ask for someone to unlock a bathroom for me and give me a band aid for my bleeding foot. I do appreciate they were able to do that. But overall not a great experience. read more

So walked and was greeted by the loss prevention guy...nice...then I went to the case to look at sunglasses...stood there for about 5 minutes before some made their way behind the case...cool...stood there for another 5 minutes or so and got totally ignored...Instead the worker started scanning boxes and talking with her coworker at the checkout counter...needless to say I just walked out...great customer service Ross... read more

I am giving this Ross a 4 star because they had a great selection of clothes and even women's shoes. I found some cute work shirts for 10$ and some summery dresses. I would love if they had a bit more of a "home decor" section but oversell a very clean and well kept store read more

Ross Dress for Less - Cute work shirt, $10 - Department Stores Near Me - Livermore, California

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this ross store is pretty big. looked for my size in clothes, nada, pants wise. looked at the aloe beverages. shocked at how much sugar it contained. normal serving accedes 100% of the minimum daily requirements. eats: taiwan dessert: japanese mochi (2.29) 7.4 oz. -doesn't taste like genuine mochi, has a lot of toasted sesame. -has palm oil but not much, another version had lots more sugar, fats... -taiwanese mochi never tastes well, will avoid in future this one has sell by date in Oct./21, must have bombed BIGLY! read more

Ross Dress for Less - Mochi (2.29) made in Taiwan didn't taste right. - Department Stores Near Me - Livermore, California

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Went there today, there's this lady who works there (short hair w/ highlights, black glasses & blue sweater) she was putting clothes on the racks. I was looking at this sweater and she just stood next to me & starts hanging stuffs. She didn't even say excuse me or anything. She even looked annoyed or something. And So freakin' rude... you could have at least say excuse me! read more

Wow! This is the most organize, and cleanest Ross I have gone to. I had no issue looking for the things I needed. Well stock of good items not just some random things like other stores. Items weren't on top of each other. You can well see items. I also found a North Face jacket such a good price. They have good selection of hats for man. Great prices on sandals and shoes. Complements to all managers, and all staffs for great job. read more

This Ross is next to Target and Big Lots - all overlap as competitors in one place or another. I could see how this place has the most customers hooked though with their "we get new stuff every day" spiel. My aunt is a Ross junkie. I think its her favorite pass time. Things are reasonably priced so I guess you could have worse habits like drugs or alcohol. She goes in and buys all this stuff but after my uncle saw what she paid for it all he couldn't even get angry. I'm more about style than trends and Ross is all about trends - so that is why I rate it at 4 stars. Trends come and go but style is forever. Think a classic Mercedes versus a flashy new Hyundai with lines that will look ridiculous within a few years. I recently had a need for some beautiful temporary throw away furniture so I was feverishly checking out all these kinds of stores. read more

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0 stars this place sucks ass they have 2 employees working right now, one is in jewelry talking with people and there's a 20 person line the other girl said "sorry but I have to stand at the front" she's literally doing nothing. Completely and utterly terrible customer service read more

Ross Dress for Less - Line going into the back of the store I'm in the middle - Department Stores Near Me - Livermore, California

Known to deliver known designer brands at discount prices, this place doesn't disappoint. You get the usual "Loss Prevention" security greeting you as you entered, but they are not rude when you need assistance for anything store related. Affordable prices - Yes. Cleanliness 3/5 Customer service 3/5 read more

Ross Dress for Less - Department Stores Near Me - Livermore, California

I called the store to find out if there was an extended return policy during the Christmas season. Response was "check your receipt"! I explained that I didn't buy the item, as I wanted to be sure the recipient had enough time for return. She said that they were short-staffed and would not find out. Firstly, any extended return policy should be basic knowledge known by any sales associate. Secondly, it would not be difficult to quickly ask another associate about the policy. Very poor customer service. read more

I am AMAZED! FAIR WARNING Ross will have you WORKING for them! They yelled at everyone in line (more of a command) that everyone in line needed to take their clothes off their hangers. What is this? I go there with my daughter to have a little bonding, shopping, get out time and now I'm being yelled at and asked to do their job.???? I flat out told the manager I was not removing my clothes from the hangers. She gave me a story. Blah blah blah and when I call d her out she had the nerve to come back to me and blame it on Covid. Think about it..., REALLY? Bye Bye Ross it's been 20 years and that's the last straw. If you shop at that Ross chances are they will ask you to remove hangers from your clothing, you might even have to pick up trash on their floors. read more

Ross Dress For Less is one those retailers that is a hit and miss. It's a store chain that caters more to women's fashion and small household goods. Most Ross stores that I have visited have a smaller section for men's shoe and apparel. So know once my wife says lets go to Ross, it all about patience on my behalf. Once in a while I'll find something for myself. This location seems to be always neat, well merchandised and organized! And you have to understand that Ross, as do most retailers do...they cater to the surrounding demographics! The Dublin location by far has some of the most upscale products stocked. i guess that why it is probably my favorite Ross location. But the Livermore Location does a fine job as well, just a little scaled down! read more

Ross Dress for Less - $75 less! - Department Stores Near Me - Livermore, California

Out of all the retail outlets that specialize in clothing, accessories, and home goods, I think Ross has to be one of my favorites. When you walk inside, they have an enormous amount of clothes; all at very affordable price. Most of which UNDER $20. Whenever I need new clothes for work or a new sundress for a date, I always go to Ross because their selection will never disappoint; they have a vast selection of sizes and types that you are almost guaranteed to find what you are looking for. Especially since everything is neatly labeled and easy to find. The staff is friendly and helpful and always seems genuine when I converse with them while they ring up my items, or if I have a question on the whereabouts of a particular item. I will definitely become one of their regulars. :) read more

One day while in Ross, I hear my friends voice come out of no where and say, "How did I know I would find you here?" Yep. I'm there quite a bit. They have great stuff. I love finding cheap treasures and they have the best selection all the time. Except for maybe shoes. I can never find shoes lately. Maybe I am just too picky. The staff is great. The store is clean. The only thing is make sure you don't get rung up twice for something. This has happened to me a couple of times so I learned to check my receipt in the car before I go. I gotta go now. I need to take a trip to Ross. read more

I needed some summer dresses. Nice large selections with good bang for the buck. Store is kinda clean and bright . Not too crowded. My two complaints are: One: dressing room attendant, Very Rude. You have to put the clothes on the hanger. Mind you I do that already, but, the tone and her demeanor. I almost asked, What happens if I don't? Two: What happened to the womens shoe selection. Women love shoes.. Keep your stock plentiful and more variety. Ross I enjoy your clothes,and prices, but your shoes and customer service really suck. You may have to get on the ball before the new TJ Maxx opening soon in the old Mervyn's. read more

I love Ross! Like others have said - you have to check here frequently to find the good stuff! It always changes and they get new stuff all the time! I needed new bedding for the guest room and had my eye on one at Macy's. I went to Ross for 2 weeks and found it there! They had my Ralph Lauren comforter and sheets there! Plus I love their home section. I have never bought any clothes here, but it looks like they have a good selection. Compared to other Ross' this is far the cleanest! read more

I use to love Ross, but now it seems the only thing I buy here are the occasional shower curtain and I can purchase that anywhere. I an so disappointed every time I shop here. Tonight was no different. We arrived at the store about 7:30 pm and managed to find a few items to try on. Too bad the fitting room was closed on a Saturday night (6/18/16) with a store full of customers. There was a line for the 2 temporary fitting stalls. Horrible customer service to waste perfectly good fitting rooms that were just recently renovated and force customers to wait to use temporary fitting stalls.. I don't know if its poor management, inadequate staffing or just a disrespect of customers' time, but we didn't stay to find out nor did I want to spend any money here or in the future. read more

Similar things to the TJ Maxx next door, but much better selection. I saw the cutest shoes here, and they were very reasonably priced. Their home stuff is adorable! I think TJ Maxx caters to older women with teen girls, whereas Ross is more geared towards young, single, college-age women. It's more consistently trendy. (I don't know why stores seem to think that older women have to dress in tacky clothes -- please stop providing hideous animal print and Lycra; it is a temptation forty-year-olds everywhere seem unable to resist.) Their bags are pretty expensive, but they seem to have sales pretty regularly. I'm definitely coming back here for furnishings when I get my new apartment. read more

I've to this Ross at least 3 times. It's located inside a shopping center with many other department stores and Target. The store is clean and organized and the check out process is good. Fast and quick service. Parking is good. read more

Ross. They don't use celebrities, but they seem to be doing well. This particular store has many brand name labels, great variety of styles, clean environment. The people are friendly and great deals. Shop at Ross. I don't work for Ross. But I have purchased things from there. Honestly. read more

We can always find great stuff but the customer service is beyond horrible. The lady behind the counter associate number 807682 was awful. She told everyone rudely to take off our own hangers, then when we approached her she didn't smile grabbed our stuff and just made our mood and experience just as miserable as hers. Hope this was a one off...don't shop here often enough to know though. read more

This Ross is pretty cool, but what made it really cool was the lady that helped me. Her name was Karly and she was a really cool cat. I'd go as far to say "Associate of the month" type of cool. She was very helpful and told awesome jokes, for example, "Two peanuts walk into a bar, one gets A-salted!". Had me in tears, anyway, 11/10 would come back. read more

I've always loved this store. I got my money saving genes from my mom, so I have memories of coming here when we first moved to California when I was eight. The clothes in this Ross are really hit or miss. Some of them are really ghetto, like hood style. Since satin hoodies that only cover half my torso are not my style, I usually browse an entire rack and only find a few things suitable for me. The dressing room is another draw back. I think they find the person in the worst mood on staff that day and say, "you're on dressing room". All in all, Ross is cool though. I come here for more than clothes. Before we moved, we came for house stuff and found quite a few things at good prices. read more

The dressing rooms are never open when I visit the store. Instead of allowing customers to try on clothes in their spacious well lit fitting rooms, they show you to these unlit boxes at the front of the store that you can barely turn around in, much less see yourself in the mirror. It's absurd, demeaning and counterproductive. Whereas I used to shop there frequently and buy the majority of my clothes there, I refuse to buy clothes there now. They need to figure out a better system of loss prevention for their store, because customers like myself, who want to be treated with respect and dignity will simply go two doors down to T.J. Maxx to do their shopping. Oh and by the way... T.J. Maxx doesn't padlock their shoes together to make it impossible to try them on like Ross does. Ross, your paranoia and lack of respect for your customers will be your demise. read more

Store is never recovered , but good selection and very low prices. There's a lot of good stuff to choose from and a big plus is that they don't push credit cards read more

Very poor customer service, the girl there now at the register 1:17 pm Indian girl with wavy hair just watched someone cut in line through returns and when I asked her how the line worked she said I was in the correct spot yet rang up someone for a purchase that went through the return line, very rude and disrespectful while I'm on my lunch trying to go back so I left the items there. If I could give 0 stars I would. read more

Rude Employee & terrible costumer service. Associate 807682 didn't take the time to fold our clothes she just threw all clothes in a pile. Also had a attitude while ringing me up. read more

This Ross has some great finds!! It is super clean, extremely organized and they have a great way of managing their lines. This is one of the best Ross's around!!!!! read more

Went here two days ago and wow it's totally different. The men's section has 25% of it is used to have. Barely any shoes or shirts. Men's section has gotten so small and they only have a little option. They used to have a ton of tanks and boxers but now just 2 brands and few of each size. Really disappointed. Next door they have the same prices but a lot more options for men. read more

I find myself in here at least once a week. This is by far the cleanest Ross with the friendliest employees I have ever been to. It is always well stocked, I almost never leave here without buying something. This is my go to place for clothing for my family, accessories, housewares, everything! Great prices and never crowded! I like that ALL of the clothing has security tags and a visible security person present at the front door, I think this is what keeps the riff raff out and keeps this place an enjoyable store to shop in! :) read more

This place was awesome. It's really a awesome place to bring your kids if you want to teach them to not do drugs. The security man and police were very nice and accommodating. The store seemed kind of empty though, not sure if it's because of shoplifters though. read more

I visited this location yesterday looking to buy an outfit for an event I was attending; not expecting to leave with a frown of disappointment. I walked into the store with a smile and left feeling angry from the level of service I received. One of the workers by the name of Tiffany displayed some of the worst work ethic, I have ever encountered in the Livermore area. She was ruined and apologetic about her action even while her store manager was present. She took it a step further and turned her back to the customers she was serving and talked about me while rolling her eyes. I left in disbelief of how could someone hire a person who does not have any regards for the customer feelings. I purchased my items which totaled roughly 50 something with the intent of never returning again. It really left a bad taste in my mouth. Her coworker saved the day which is why I'm giving two stars and not one. read more

In a shopping complex, so there's lots of parking with shade trees. Good sized store, relatively neat. We found a matching set of Samsonite luggage here, good deal for the new spinner type. Like most of these stores, it's hit or miss when you go. This store has a pretty large household section if you're looking for things to accessorize your pad. read more

I went in the store with my sister-in-law to shop for dress shirts. We were greeted at the door as soon as we walked in and we went straight to shopping, as we were happily going to check out an elderly woman came in with an oxygen tank attached to her and placed in a target shopping cart. Our cashier "Associate number: 807682" told an employee to not let her come in with that shopping cart. I'm not sure what the employee responded back but our cashier started to raise her voice telling the employee and the customer "tell her she can't bring that cart in here!" "You can't bring that cart in here!" " You can't bring that cart in here!" " You shop here all the time?!" "Someone give her a cart, don't let her bring that cart in here!" The elderly lady responded "ok well can someone help me?! I have an oxygen tank!" An employee that was standing next to her the whole time started to finally give her a cart after i walked over to give the lady a ross shopping cart. I transferred her bag to the next cart and the employee that was standing their tells me to stop. Very rude. I love your prices and your store but regardless of who the customer is everyone deserves respect. Needless to say this ruined my shopping experience. Customer service does not seem to be a priority at this location and I will think twice when choosing to shop here. read more

Ok I was very hesitant to go in here. They don't have a good selection on clothing but when it comes to home good they do! I recently moved in with my boyfriend and wanted to pick up a few item like towels, organizers and towels. Ross had everything i needed in the styles and colors I like for less that half the price it would have been in the department store. I was really impressed with the selection and the savings. I would still never buy clothing here but I did find a new place for the home. Granted they don't offer everything but I would suggest dropping by to see if you can check anything off you list. I can't say much about the customer service but that really isn't why I go there. read more

Ross has a TON of stuff, all at great prices. I've bought a lot of things from Ross, from housewares to clothes. If you don't mind taking your time to browse through the selection, you can find anything here. I am only giving 4 stars because the store is usually a mess. Take your time when you come to Ross and you'll definitely find something to buy at an awesome price! read more

I love Ross, I always shop here!! I think they should organize their shelves a bit better!!! Other than that customer service is very good, and I love what they carry!! read more

There is not much going on in this Ross. Not many children's clothes selections, however, they have tons of toys. It never gets crowded and cashiers are fast. read more

This Ross is pretty mediocre. The Dublin location is better. And pretty much any TJ Maxx is better. I feel like this location always feels a little bit empty, and with less selection than other Ross stores. read more