Went to buy a car. The experience started out very good then went down hill. Nothing went as we were told during the final financing part. No one could explain any of the "additional" charges. We "had" to buy the extended warranty per their contract! I spent 2 hours straight leaning everything out one afternoon there. They told me all was good and we just had to run in and sign paperwork when my husband got home. Well no! Another 2 hours while the "reworked" the deal because something wasn't right! Needless to say I don't know that I would purchase another vehicle there!! read more

Unprofessional and wrong they sold me the car they had been trying to get off the lot but no one else would take it this wasn't even the original car I test drove when time came they switched it and within a week the engine light came on I've been calling since to talk to the person (Richard) who sold me the car and he has yet to return my call I stopped making payments on it because this is abominable to have me ride in something that doesn't even work properly to fix on a issue that should've been fixed before given to me anyway they are refusing to trade the vehicle in or at least lower the payment seeing as though I have to pay for every thing they were supposed to fix I wouldn't recommend this place I'd give it 0 stars if possible. Hasn't even been 7full months and the car isn't drivable. read more

A company with very low morals that not only will screw you over in the price of their cars and charge you a higher APR than what you signed off on, but get this! DURING MID-DAY on a TUESDAY THEY BROUGHT IN A STRIPPER FOR A PHOTO SHOOT WITH THE CARS!!! So disgusting and inappropriate to see while there are underage kids around they allowed her to completely expose herself for a photo shoot!!! PLEASE RUN AND TELL OTHERS TO NEVER EVER COME TO THIS PLACE! read more

I wish I could give this dealership 0 stars. I was in the market for a 2023 Kia Carnival EX. I placed a deposit in mid January with Kalidy. The originally told me it would be delivered on 2/2. That was quickly pushed back to 2/12. After that date passed, the dealership essentially went no contact with me. Each time I called, I was sent to a voicemail and a random person would call me back days later to give me some random excuse as to why the vehicle I put a down payment on was not yet available. I expressed multiple times to them that waiting for delivery was not an issue for me, but that the lack of communication was. I was finally put in touch with the manager, Jordan, who expressed his apologies, and promised to remain in constant contact with me. Jordan then told me (over a month after I placed my deposit) that the car I originally placed a deposit on had been sold out from underneath me. I told Jordan I understood that this was not their fault, but that I was upset that this had not been communicated to me sooner. Jordan promised to continue his search for the vehicle I wanted and was going to call me the following day by 6pm. The following day, what do you know? No contact. I called the dealership again the following day and spoke with a salesperson named Jordan, who started to slander "Bob Moore Kia" as the dealership who sold the car out from underneath me. I then called Bob Moore who stated they never received anything from Kalidy regarding a vehicle. When I asked the sales person Jordan about this, she told me that was not the truth, and that a request had been sent. I asked for a copy of the paperwork that was sent to Bob Moore, and she said she would send it to me. (she never sent it) The following day I reached out again to speak with the manager, Jordan. He went on his rant once again about how another dealership had sold the car out from under me, blah blah blah, that dealership is so terrible. So I told Jordan that I had spoken with Bob Moore and explained what they said to me. He quickly back peddled and denied that the request was made with that dealership. He said that it was actually a dealership in Beaumont, TX named Classic Kia. Once again I asked for a copy of the paperwork making this request. Once again I was told Kalidy would send it to me, and once again I never received it. It's very clear to me that Kalidy never requested this vehicle for me. I did call Classic Kia, who was more than willing to help me in my vehicle search. They were able to get me the exact make and model I was looking for, at less than what Kalidy was going to sell it to me for, gave me more for my trade in, AND delivered it to me for free. ALL BEFORE KALIDY COULD EVEN CALL ME BACK. The ONLY positive experience I had with Kalidy was the great referral they gave me to another dealership. STEER CLEAR of this dealership. read more

On Saturday I had the pleasure of meeting Frankie and Taegan in the Service Department. 2 superstars in providing exceptional service! Had an issue with my remote for my 2021 Kia Sportage. Handled promptly, professionally and they were fantastic with genuine helpful personalities. They went above and beyond. Yes, Friends for Life. This is my 3rd Sportage from you all, Sabih and Corey. Thanks for having stellar team members in the Service Drive. read more

I have never had a car deal go so bad, but after reading the reviews, it sounds like that is typical of this place. I am not even sure where to start when talking about this mess. I went to Kalidy Kia in Edmond to help my mom purchase a car. After having the car for 5 days, we were called back in to fix a contract error they made. After we get there, we found out that there were not one, not two but THREE errors. The mistakes were #1- they offered us an interest rate that the bank did not offer #2- they didn't add in the "friends for life" into the price of the car #3- they left out the tag, title and tax that we negotiated for. At one point, the finance guy, Huy, called in our salesman, Evan and his manager Chris, to discuss the tag, title and tax issue. Evan FLAT OUT LIED and said that we never brought that up and that it was never discussed in the negotiations, essentially, calling my mom and I liars. Up to that point, I was so impressed with Evan and happy with the experience he provided, but to sit there and look at us and tell everyone that the conversation never happened just showed me he is no better than the image most people have of a used car salesman. Then they asked for paperwork showing that we negotiated for that. While we were signing the contract, we asked where we could see the Friends for Life and the TTL in the deal because none of it was detailed on the financing pages. We were told that it would show on another paper that we would get after we signed everything. Of course, that paper wasn't in the paper work given to us. And of course, Huy swears it was given to us the night we purchased the car. it was NOT. They gave us options to "fix" the issues, all of which had us making sacrifices to make the deal work, while they remained whole. After being there for about 2 hours, Huy comes in and offered to take a year off the loan while keeping the payment the same and they would NOT pay the TTL. We decided that was fair so began to move forward. Well, while looking at the prepared paperwork, he DID NOT take a year off the loan. The payment remained the same but the terms were also the same AND we were still paying the TTL. Of course we looked at each other and asked him about it. He looked straight at us and told us that he never said that!!!!!!!! I WAS FLOORED!!! I could not believe that TWO people had now told us we were lying!!!!!! I could go on and on but I think you get the point. I started off thinking that this place was full of incompetent people, but after reading many of the reviews, they know EXACTLY what they are doing and a they do it often. read more

I went to Kalidy today for service and I'll say it was ok to good. The service people I spoke with were very helpful and nice. On the other hand I asked for the tires to be rotated on my car twice and it wasn't done. When I made the appointment I listed tire rotation as one of the items needed done and when I dropped off the car I told the gentleman to make sure the tires got rotated since it wasn't listed in my confirmation email. I also didn't like the overall appearance of the warehouse interior, no nice lounge area to wait in. We purchased our Kia at Boomer and it was an all over better experience. Much nicer interior of the business and they worked to get what we wanted. I decided to go to Kalidy since it's in Edmond, I will give them one more chance. I ended up going to Discount Tire to get my rotation done and will continue to do so. Update: Kalidy contacted me after posting reviews and offered to rectify the problem. So I will be giving them another try. read more

Purchased a Tesla in cash. Never signed the sellers part so I can't get it registered locally. Dealership also sent the title in the wrong name. Paid deposit over phone and flew to OK from Texas. Car wasn't ready when I arrived. Waited hours, car had damage which pictures and videos sent prior to paying deposit didn't show. Worst experience ever. You would think this wouldn't be the case when spending $120,000 not including sales tax. read more

I tried going to Kalidy Kia to purchase a vehicle and trade one in. I was treated like an option and a second thought from the moment I arrived. The sales staff all seemed to be in their own worlds. Not only this, but they tried selling me a car that was thousands of dollars overpriced, left me to sit for hours when I would counter their insane offers, and also tried selling me a vehicle with thousands of dollars worth of hail damage. i personally believe they also chose to try and hide that damage. I have never in my entire life had such a terrible experience trying to purchase a vehicle. Kalidy Kia is run by sketchy, lazy, self serving individuals. The lack of care for their customers is shocking and deplorable. I don't ever care to get online to write negative reviews, but I truly feel this business deserves the worst possible rating. Never, ever purchase anything from this dealership. Save your time and energy and go somewhere that respects you. read more

Let's just say that after 3 months from purchase I STILL HAVE NOT RECEIVED A TITLE. Every time I call they give me the run around. You need to speak with Tom. Tom is no help. Then you need to speak with Chris, but cannot get a returned call. This is the worst automobile purchase experience I have ever had. I wish I could give zero stars. read more

We placed an "order" with Kalidy on a new Kia Carnival. They asked for $1,000 down, and we would pay roughly $40k for the new car. 3-4 months they said. It's been 6 months, and no one will get back to me. Don't be fooled by their better-than-competitor prices. They don't have any inventory and probably won't be getting any soon. I'm not sure how they are getting away with making these claims on delivery and whatnot. At this point, I'm doubtful on getting a car with them at all. I'm sure I can get my money back, but I'll probably have to complain and make a scene to do so. Plus, they won't be paying me any interest on it. Their sales rep gave me his number and texted me initially. He has yet to respond to any of my texts to him. I recommend avoiding them. read more

I had a great experience with "Kalidy Kia" dealership! I went in for my 60,000 mile service; which means they go from front to back changing all the fluids and filters and belts and rotating tires; all sorts of stuff, and did a great job! It felt like I was driving a brand new car all over again. And they did it in a timely manner; everyone was very nice from the moment I walked in to whenever I picked it up to come home! I highly recommend "Kalidy Kia" read more

Terrible dealership. Arrogance at its finest. You call them and they act like you are bothering them. They don't want to make any deals but just sell for sticker. Called and a women salesperson answered, gave an offer over the phone that was right at middle of KBB and she never called back. I called back and some tool answered and once he heard my name he said we suddenly have 2 people trying to buy it now. Lol yeah right. They probably never even had the vehicle. read more

They had us all day there we had a certain. Amount of money a month we could spend and we did have 3 thousand down they cam back and we wended up spending $50 more month not 3 weeks later we got a contract email saying we owe more Monty a month and they just lied lied the head manger Corey Suter not at all happy with him don't trust him ! He Will smile and say he treats u like his mother wish I didn't have to write a bad review like this would of had a great purchase unfortunately Kalidy Kia I don't recommend!! read more

Only if I could give zero stars. Even with the 2 star rating we decided to give Kalidy Kia a shot. They were advertising a used car online that fit what we were looking for for our daughter. I contact them to make sure they still had the vehicle and also requested a Carfax. The person advised they did have the car and would send the Carfax by text. We did not receive the Carfax that day and had not received it as of 6:00PM the following day so I called again. The Carfax was then sent to me. Upon review, the car had been in an accident and the Carfax they sent was incomplete and did not include the information regarding the accident. I recontacted Kalidy asking for the complete report to which I was told that was all they had. By now it was 8:00pm. I told them I would be in the following afternoon to look at the car. The following morning I received several texts to set the appointment and I narrowed it down to a specific hour. To my surprise, when I arrived and after waiting a while, I was told the car had been sent to auction the preceding day. The manager attempted to make excuses in that the internet marketing group doesn't necessarily know when the cars are gone. Seems like there is a simple solution and it involves internal communications. They also couldn't explain why I only received a partial Carfax but could get me the full report. Odd the person on the phone said they didn't have it. Needless to say we had no further interest in looking at anything else in their inventory. Moral of the story is when a business has a two star rating from a number of reviewers, believe the stars, there is most likely a good reason. read more

My Husband went to Kalidy Kia to get a new (to him) car. They told him that they could not get him in the price range that he wanted, but if I traded in my van they could. So we ended up with two cars (2021 Soul and 2020 Sorento). The service was good. It took a week ( from the first day my hubby went in to the last day when we got 2 cars). After leaving, we tried to get ahold of the GM or the sales guys about the other set of keys for both cars (we only have one key to each of the cars) but no one has gotten back to us. I would love to give a 5 star but can't until the problems are resolved. read more

Folks, do yourself a favor and stay away from this place. It is HORRIBLE. My wife found 3 cars on their website that she was interested in checking out. Had never been to this dealership before. So we park, get out of the car, and immediately I could see the complete lack of organization in this place. There are just cars parked everywhere, with no rhyme or reason. Jam packed super close to each other, to the point where you can't even barely get a door open to look inside of a car. Tried to look around for the cars we were there to look at. No dice. No one came out to try to help us. We had to go in the building and find someone to help. There were a million employees just standing around shooting the breeze. After standing around for 20 minutes, kid comes to tell us that not a single car we are interested in is on the lot. Some bs excuse about "a technician has them checked out" and this one is "at the body shop." But oh, don't worry, there's a "similar one" we can look at. Yeah, okay. That's a bait and switch folks. Walking around that lot, almost every car I walked by had some sort of exterior damage. One car I saw had the console ripped out. We test drove one car that had an air filter in the passenger seat. One car we tried to test drive had a "dead battery" and wouldn't turn on. Folks this is not a car dealership. It's a junk yard. I would not trust any car purchased from this place. Not even a new one. Extremely shady place. They have a massive showroom, and do they use it to showcase Kia's? Nah. Not really. There are a few kias inside. But mostly, there's a bunch of random luxury vehicles, teslas, and sports cars. What the heck sense does that make?? You can tell what the owners really value, and it's clearly not Kia's. What does that say about the product they're supposed to be selling? Yikes. read more

My car had broken down while at the dealership. And had asked for help to move the car and they said they couldn't. They said that all their people were busy, however when you look around you see five guys send around just talking. Customer service sucks. read more

My husband and I were both looking for newer used vehicles, me an Infiniti Q80 and my husband a GMC 4WD pickup. Even after reading many negative reviews, I made an appointment to test drive a blacked-out Infiniti, which I knew was what I wanted. The appointment was with Stephen, he seemed nice but not too engaged. We test-drove the vehicle and were pleased enough to inquire about having a few chips on the black grill touched up. Stephen said no problem but it would be a couple of days, which was fine. To this day, I've never heard back from Stephen. I called and no response. However, I did notice, after our test drive, the price of the vehicle increased. I thought that was interesting. So, if you're wondering if all the negative reviews are accurate....they are. As for our journey, we purchased vehicles from other dealerships. read more

I wish there was a way to give ZERO stars! My husband and I had the worst experience ever!. During the trade in assessment drive the employee almost rear ended another car because he was texting!! and his only response was "my bad"! 4.5 HOURS LATER nobody had talked to us about anything. We never spoke about money, car preference, financing options, ANYTHING! We finally asked for our keys back, but was told our salesman couldn't be found. After another 15 minutes, we asked again. Still not able to be found, we asked to speak to the person who almost wrecked our car. We walked out with our keys. He walked out saying he just ran an application but was denied. We went to another dealership, and walked out with 2 brand new cars!! read more

I bought a 2022 Kia Ev6 in April 2023. I paid extra to get it pre owned certified so warranty would start over. Here I am 10 months in and had to jump vehicle 4x in 2 days. Made a service appointment for Tuesday at 8am. I took vehicle in and was text by Service Advisor that it's not passing battery test when tech is testing and they had to charge jump it, but when the run Kia test it passes. I was told they had to open a ticket through Kia to get it paid for. Here it is 4 days later and now I am being told it's not covered but hey we put in a new battery it's 450 dollars. So I guess brand new cars and batteries don't get warranties. I called for a manager I was left on hold for 15 min and receptionist got back on phone said GM knows and is looking into it will call me back. WORST SERVICE EVER. And here I am a repeat customer for service and Sales. I will never buy or send my service to them again. I will also let others know..... read more

I recently purchased a new Kia Sorento from Kalidy, and while the sales consultant that we worked with did an amazing job, the management team above him were not able to deliver on the needs that we had to meet our budget. We were also sold a vehicle that was supposed to have additional features that were not actually present in the vehicle we purchased. Specifically, we wanted the power lift gate and the remote start function on the FOB. This Sorento did not include either of these features. I would not recommend Kalidy Kia to any friends/family looking to purchase a new or used vehicle, as the overall impression that I received was that the Management Team is far more interested in their own bottom line opposed to helping customers purchase a quality vehicle and working with them to meet all their needs. Coming from a disabled veteran with a disabled spouse, they should be ashamed that they have dealt with me and my family in this fashion. read more

I have purchased a lot of cars in my lifetime. It is something I typically dread so I always go in prepared. My experience at Kalidy Kia was amazing! From being greeted on the lot by the GM, Justin (I think was his name), I felt like a valued customer. Matthew V., my sales associate, was extremely easy to work with and listened to what I was looking for. He made a great recommendation and was more concerned with me being happy than the sale. He treated me like a long time friend. There was no high pressure or games like some other dealerships. Demarco in finance took care of the paperwork quickly and professionally. If I could give more than a 5 STAR review I would!!! Be sure to ask for Matthew V. when you go to Kalidy Kia in Edmond. read more

Sales was horrible. We were lied to by rhianna in internet sales to get us to the building and it went bad as soon as we got there. The management just shrugged their shoulders and couldn't care less. They ran her credit twice and tried to extort more money before we left. Will make sure you get bad reviews from now on read more

I've waited a few months to write this review. We paid cash for our daughter a Forte with 1000 miles on it. Chandler, the young salesperson was helpful and did his best with what authority he had. The dealership, in three words is unorganized, untrustworthy, and unreliable. They had a week to prepare for us to pick up the car. Could not find the car and lost our keys so we sat for hours. They made 1 new set of keys - didn't work. KEYS, people.. and this is a CAR dealership. We were told they would send a new 2nd key to Texas to have it programmed plus floor mats. These are two things I negotiated during the pre-sale discussions: 2 sets of keys and mats. They sent the extra key - we had to pay $200 to have it programmed and STILL NO floormats. If this is how Kalidy handles the little things.. I would never trust them with the big things. I will never be back and don't recommend Kalidy Kia to you either. By the way the manager (Phillip) does not follow through with his assurances - forgets about you in five minutes. M Clifton 2023 customer. read more

Liars and disrespectful employees. They will tell you one thing then it has changed when you get to finance. Bought a car three months and it wasn't great but not bad. Tried to give them return service and was given the runaround. The say they are friends for life but with friends like that I'm thankful for social distancing. Will not return and advise all to stay away. read more

I only give 2 stars due to the price of the used vehicle we were looking at was on the mid scale of the KBB value. We called ahead a week before and were pre approved for financing and let them know we would be there Saturday around noon. We were told that once we got here the process would take an hour and a half to two hours. After 4 1/2 hours, I began to lose my patience. The salesman, Parker, was fairly helpful but it seemed as though his hands were tied attempting to expedite the process of purchasing the vehicle. Several other customers that arrived well after we had were pushed thru financing before we were. I don't know how many times we were told "15 more minutes guys and we will have you in financing and down the road". I do not recommend this dealership. read more

So I don't post a lot of reviews, and certainly not bad ones, but my experience here was just that bad. They helped me find a car I loved, but treated me like I knew nothing at all and was just some stupid girl. I'm 22 and I look young so I deal with that a lot. I'm used to it. However, I do my research and processed loans for a living so I know exactly how this works. First I couldn't get approved for the car I wanted (it was too old ) so I drove another that I ended up liking more anyways. I have no credit at all, so i know I'm not going to get a good interest rate, but the thing that really got me was when I stood up to leave and Ryan, I think his name was, told me that none of the credit unions had approved me. I use chase bank and get notifications when someone pulls my credit usually, and there was nothing from any credit union. Today I got a call from tfcu that they approved me for a loan no problem, so Ryan lied to my face to get me to buy a car. Oh and this is nit picky, but the ONLY Coronavirus related sign I saw was one in the bathroom saying to use toilet paper sparingly. Way to do your part, guys! These guys have no honor and just want to make a sale. I will never ever come back. read more

Talked to sales manager he seems to have worked everything out. Explained situation with payments and other things. I do like the car I ended up with!! read more

Use to be employed here. The place is so unorganized. Management is useless and rude. WORST place to get a home or a car. Terrible people, will be fake to you. They don't care about anything but trying to get money from you. Don't walk, run from this place. Take my advice! read more

Horrible experience! I've been dealing with them since September. I built the car I wanted on the KIA website, so I knew the price I should pay. When I first talked with a salesperson, they tried to charge me 5k more than MSRP. I left to look elsewhere. I wanted a specific vehicle. Unfortunately, Kalidy received the vehicle I wanted. I went up to buy it and again. The sticker price was 47k. The salesman brought me the pricing worksheet and they had the sticker listed as 51k. The final number was 2k over sticker. I fought with them until the price was corrected. Then the finance guy tried to charge us 7.99%. (We have 800+ credit rating). The finance guy did the hard sell. We were walking out and he brought the sales manager in. We were still leaving when they brought the Gm in. We finally agreed on a price then the finance guy tried to add the doc fee. I explained the price agreed upon was "out the door." When we threatened to leave, he agreed not to add the fee. We arrived at the dealership at 6:15pm (our appointment). We didn't leave until 10:15pm. Never again! read more

I spent hours waiting on them to get the financing together for my truck. I went to make my first payment and the loan company could not find any of my information. Had to call the dealership back again in order to get this fixed. I do not recommend this dealership. If they spent more attention to detail for their customer and less attention to the advertisements, these reviews would probably be a lot better. read more

Where do I start... me and my spouse went to look at a used car that seemed fairly priced with 65k miles on it. The pictures on the website indicated that the car needed a good detailing I called kalidy Kia to verify that the car had been detailed before I came to test drive it they assured me that it had. Once we arrived to the dealership there was literally no parking spaces their lot is so over filled with unpurchased vehicles that they left their customers no where to park. We walked into the dealership first red flag = no one greeted us, second red flag= everyone was on their cell phones texting, third red flag= the salesmen were walking around smoking vapes... ONE THE SALES FLOOR IN FRONT OF CUSTOMERS. Once we finally met our salesperson I told him what vehicle I was interested in he advised me that he would pull it around so I could test drive it, he came back moment later and told us that he didn't feel comfortable bringing me this car because it had NOT been detailed and was disgusting and had smelled of weed. I was disappointed since I called and and was told it would be detailed and I had made an appointment ahead of time. Then the "manager" came to talk to us (keep in mind we had not looked at any cars at this moment all we had been told is that the car we were interested in looking at was disgusting) the manager proceeded to tell us how "they sell so many cars and that the car that I was interested in would go fast and that I needed to sign papers on this car now" I looked at the manager like he was crazy and said "what? I haven't even test drove or seen this car and you want me sign for it?" Then I asked for the car fax, once we looked into it turns out the cars Mileage was incorrect and the car really had 158k miles on it and not 65k!!! How does that even happen? They had no response. This is honestly the most unprofessional car dealership I've ever been in, I don't leave reviews often but this was horrible we were lied to more than once then the manager tried to use a sales tactic to get us to sign for a car we hadn't even seen yet. Wouldn't want my worst enemy to visit kalidy Kia. (I will say our salesmen was great the dealership as a whole is the problem). read more

A big thanks to Zane and Anne for picking me up from the airport getting my payment down and taking care of me every step of the way I would definitely recommend them read more

I went in to get a car, wanted to treat myself to something nice bought a car out of my price range they refused to do a fair market price but I wanted the car it was in nice condition and low miles, it being out of my range I ended up buying gap through them windshield replacement policy and a anti theft policy as the sales man Shanon told me verbatim "gap will cover the difference in what insurance pays you and the remaining amount on the loan" anyways my car was totaled in a hit and run. the gap this dealership offered me refused to pay out as they fucked up my paperwork. they said they would refund half of what I spent for all the coverage plans offered. choosing this dealership has fucked me over and put me in a 5k hole even tho I bought everything I was told would protect me from that. this place marks cars up 5k over market and refuses to negotiate or in my case at least (22 year old buying their first nicer car) . the gap they offer won't pay out. also cars are filthy I found cigarett buds in my car during the test drive they wouldn't even have it recleaned ( I didn't mind I do mobile detailing and wanted to be out of there) anyone looking for a car I recommend almost any other dealership in Edmond as I've had good encounters at many other like wildchild motors. don't go to kalidy unless you wanna overpay and be taken advantage of they will not file your paperwork correctly so don't bother paying for gap. I've been talking with a auto incident lawyer and this dealership and gap company is at fault so unless you wanna deal with the bs to make them pay you back don't bother walking in. Keep your ear out for the false advertising they will push on you also! read more

Had to have my sons car (2015 Soul Base) towed in for service. Spoke with a service advisor named Parker. I have 5 cars and a motorcycle, so I have been to quite a few dealerships as well as Stealerships. I am pretty well versed in ICE teardown and rebuild as well. I told Parker what I feared was happening on Friday 10/22/2021 (Bad bearing or thrown rod). Kalidy had the car towed in, Parker worked everything out. My son pointed out the car at OSU for the towing company, I got a call from Parker stating the car was delivered, and he would try to get result that same business day. This was about 5pm. Parker did call me right at 6pm to let me know he didn't have results, but would let me know Monday. 3:30 pm on Monday, Parker called to tell me we did have a warranty issue, and the dealership would take care of everything. In almost 40 years of dealing with car issues, Parker has made this one the best I have dealt with. This spans Chevrolet, Toyota, Lexus, Mazda, Kia and Dodge. While yes, I am not happy my car needs work, I am happy that Parker has handled this ordeal professionally and kept me informed, and that Kalidy Kia is standing behind the Kia product brought to them for service. Kudos also to Kia for honoring their warranty on a car with 99,500 miles. I am in Dallas, the car is used in Stillwater, and the dealer is in OKC. A less honorable dealer or service advisor could definitely make this go any number of different ways. I am pleased with the service so far at Kalidy Kia and Parker Stell. read more

4 hours later and we left with a beautiful new car!! Daniel was amazing with service, added new tints, and went the extra mile when we found our dream car. He compromised price and was very informative. Also has amazing music taste and will highly recommend a drive with them. Corey, the manager, was very friendly. Very easy car buying experience, stress free read more

Never buy a car from Kalidy kia, they sell you a car and the shifter magically doesn't work the day after you purchase the vehicle. Then you have to wait weeks to get it serviced just for them to tell you the parts not covered under the warranty after they looked at the car and they are going to charge you $300 for telling you what's broken when you already knew. read more

I bought my 2019 Kia Optima from Kalidy in 2019, barely used with 286 miles on it. Everything worked great up until May of last year, when I noticed my A/C quit blowing cool air. I brought it in last year, they told me it was a freon issue, but they filled my freon up and told me that they checked for leaks - I was good to go. For the next year, I had no issues... until May of this year. (Exactly one year to the date, basically.) Same thing happened. Stopped blowing cool air, and any time I would first turn the A/C on, the car would make a metal screeching sound behind the radio area, but the sound would soon go away. I am having the EXACT same "symptoms" as last year. I decided to schedule a maintenance appointment on a Saturday back in June, but of course I had to wait 3 weeks before an appointment (I understand low staffing and other economic factors, but driving around in 100+ degrees sucks.) I arrived to the appointment, the guy behind the service desk asked for my name and then asked if I was coming in for an oil change. He had pulled my name and appointment up, so why would he ask that if what I was requesting was on his computer already..? I told him "No, I am here for an A/C service on my car." I assumed it was a freon issue again, and I thought I maybe had a leak. The guy behind the service desk then told me: "Yeah, we only have one maintenance guy here on weekends, and he only does tire rotations and oil changes." (Would've been nice to know... put a PSA on your website or call me ahead of time to change the appointment.) My appointment was at 8:30am... I wasted a lot of time and energy, but I tried my hardest to avoid missing work. Fast forward ANOTHER 3 weeks for ANOTHER appointment, I had to get an oil change this time. Although I had the appointment booked, when I checked in at THIS appointment, my service advisor, Mark, came to sit in my car to listen to my A/C for a better description of what's going on. He told me he could promise my oil would get changed that day, but he couldn't promise my A/C would even BE LOOKED AT. As I am soaking in my own sweat, I am starting to get upset. It's very disheartening to know that even with an appointment that has been booked for weeks out, they are not willing to prioritize either expanding staff to work on these sorts of things in the summer, or training their service technicians to help in certain other aspects of repairing vehicles. Long story short, my compressor for my A/C is missing an entire fuse. The fuse is covered in my warranty still, but they were unable to do anything other than look at my A/C 30 minutes before I came to grab my car at the end of the day. (My appointment was at 10:30am, they held my car til 5:45pm, and told me they could keep it overnight without offering me a loaner vehicle at all.) I need to get around and work, to pay my bills, so no, you cannot do that. My advisor Mark told me that in order to get the fuse fixed, HE has to be the one to talk to the ONE technician that is certified to get it installed in my car. Mark then told me he would call me in 1-2 days after speaking with the technician. I then looked at Mark and said: "Mark, would you prefer I call and follow up with you in a few days just so you do not forget?" He said: "No ma'am, I will not forget you. This is important, especially in this heat." I honestly finally felt like someone was actually listening to me and was paying attention to my concerns, but that was fake. Mark never called me. I just called (it's been 6 days since Mark said he would call) and asked for the service manager, to whom forwarded my call to voicemail. I left a voicemail, and I do not expect a call back. I will be trading in my car elsewhere and will no longer work alongside Kalidy Kia. I have had nothing but issues lately, and now I feel more ignored than ever. 10/10 DON'T recommend. read more

Scammers. Already was pre-approved with $0 down had test driven the car I had interest in and went to them bc they had the specific color I was looking for had my car appraised by them... first they tried to low ball me when I spoke with someone earlier that day at the same dealership and sent photos that gave me almost $2k more on my trade in THEN they tried to tell me with my pre-approval I was required to put $4k down by the bank which was a lie. Now had they not lied to me I would've been willing to put the $1k they asked for down but since they lied I took my business elsewhere, you should do the same. read more