Perfect experience! Our salesmen Lucas and Will were awesome as was everyone we worked with. Thank you!

I was a serious out-of-state buyer for Edmond Hyundai's 2019 Porsche Cayenne Turbo, VIN WP1AF2AY5KDA81705. I was financed, communicating directly with the salesperson, and prepared to move forward pending a Porsche pre-purchase inspection. The Porsche inspection materially changed the transaction. Porsche Oklahoma City documented major issues including A/C blowing hot with a leaking evaporator, coolant pump leakage, belt tensioner oil leakage, front tires at 4/32 with alignment needed, and rear brake wear. The Porsche repair estimates shown to me totaled well into five figures. When I raised these findings, the dealership minimized the Porsche inspection and suggested Porsche was just trying to make money. A sales director also pressured me by saying many other people had called on the vehicle and that it would be put back on the market if I did not buy it. My concern is not that a used vehicle had issues. My concern is that this vehicle was being actively marketed as retail-ready, and when a Porsche dealer inspection documented significant repair needs, the response was pressure and minimization rather than transparency. I chose not to proceed. Based on this experience, I would strongly recommend that any buyer of a high-end used vehicle from this dealership obtain an independent manufacturer-level inspection before purchase and review all findings carefully before relying on the dealership's used-car inspection or warranty representations. read more

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I purchased a car here in December of 2025 and it was a horrendous experience. I regret immensely that I bought from them because I could have gotten my car and financing at any Hyundai dealer. I just read a review by someone who mentioned the online pricing as a bait and switch when you get to the dealership it's a totally different price, which was 100% my experience. When I inquired about that the sales manager who was foisted upon me, George, behaved so rudely to me that I told the test drive guy that if George came back, I was leaving. The reason I didn't leave is because the finance guy they turned me over to when I declined to work further with George, Dallas, was very kind. But I'm still pissed at myself that I did a deal with them. I now have my car in for service because I ran over a nail, and I texted the service guy for a status update (in response to a text he sent me saying that I could text for updates). I have received no response, and now my Husband, who is helping with the car shuffling, said that they may not have it ready today. He gave up waiting for a text and just called. They gave us a loaner, so we're not totally up a creek, but the communication is poor. I also called this morning to ensure they would submit one of my repairs to the appropriate warranty provider from the extra warranty I purchased, and the lady I spoke with said that she was sure the service tech would do that. She did not say that she would make sure they got the message, or that there was a system in place to flag for them that there was a warranty requiring preauthorization before they undertook the work, just that she was confident the service guy would know that. I hope she was right, but I would have appreciated something more definitive. My trust level in them is 0 and I warn off anyone who asks me about my purchasing experience with them. read more

Deceitful and dismissive, unethical and unconscionable service. Probably coupled with incompetence. Took my 2013 Azera (a mere 67k miles) in for service to Edmond Hyundai in June 2025 due to odor of raw gasoline in/around the engine bay/passenger compartment. I asked for a full fuel system evaluation. Their service department determined I had a fuel injector GASKET problem and replaced ALL of the gaskets. Parts and Labor: $ 1058.26 Within a few days of retrieving my vehicle, it was apparent that the problem was not resolved. The service team deceitfully DISMISSED my concern that it was "only" residual vapors and that it would resolve in short order. Odor did not dissipate over the next three months. I then returned to Edmond Hyundai in November. They recommended replacing all 6 injectors to avoid future problems; I reluctantly agreed. Parts and Labor: $ 4614.70 Fast forward to January 2026: I took my car to an independent mechanic, who determined (within a 10 minute inspection) that there was an active fuel leak from an injector. Back to Edmond Hyundai for additional "warranty service": After approximately a week in the shop (including current weather related delays), the on scene service advisor (with another Edmond Hyundai service associate lingering nearby) tells me that there is a defective injector and that the labor to replace it is not covered by warranty. The "lingering" associate says that this is the dealership's "policy" (repeated 2 additional times!) Imagine that! My response is to defer the "service" and reclaim my leaking Azera. Proposed Cost for this additional labor: $875.99 Current time: At this point, I begin writing this review, hoping to shame the Edmond Hyundai management in contacting me. I am also currently building my letter to Hyundai USA to express my contempt for the practices and "policies" of one of their dealerships. I'm already in this for over $5600 (on a 12+ year old low mileage automobile no less!), and still with the original issue unresolved. And apparently I would remain liable for the likely next round of LABOR COSTS - all for replacing the new parts they sold me. All of what I have written is true and complete as memory serves: I would repeat so in court under oath. read more

I had a good experience with the sales team--Kyle Dias was great. The service department made efforts to address concerns. The finance department, though, was another story. I was misled on multiple fronts: I was told a windshield contract covered full replacement and reprogramming--it didn't. I was told a tire/wheel plan would replace all four tires if one was damaged due to the all-wheel drive system--false. The finance manager knew I planned to refinance and told me the gap policy wouldn't be affected--yet it was worthless after refinancing. Lastly, a "zero deductible" warranty actually had a $200 deductible. When I raised these issues, they only canceled the gap policy and offered a minor discount--completely unacceptable. I expect honesty and real solutions. read more

Just left the dealership without buying a car. They are shady, shady, shady! Don't go there! And don't believe the "we apologize " comments from them. They haven't changed their tactics, that IS how they operate! They bait you in with their "online price" Send you a video, confirm the price is real, get you there, then NOPE, that is NOT the price. Who has time for this? read more

Salesperson TJ treated us great. He was respectful and listened to our needs. The online price was different than the price the manager offered. But he honored the online price and even dealt a little more. The managers and TJ's honesty was the deciding factor in purchasing the vehicle. read more

I want to share this experience specifically for my LGBTQ+ community and anyone who gets anxious or overwhelmed by high-pressure environments. The team here was polite in person, but the sales tactics were exactly what many of us try to avoid: * aggressive follow-up calls, * last-minute pressure, * inconsistent numbers, * and a lot of "come in person to talk" even when my questions were very clear. I'm confident saying this because I used multiple online tools and resources (including AI) to keep myself grounded and informed, and the numbers I was given here did not match the transparent pricing I was getting elsewhere. If you're a queer buyer, a first-time buyer, or someone who just prefers clarity and honesty -- protect your peace. Know your worth, know your numbers, and do your research before stepping into any dealership. There are wonderful online resources like Carvana, Vroom, and even ChatGPT to help you track fair pricing and avoid being pressured on the spot. This dealership may work for some people, but for those of us who value transparency, fairness, and a no-pressure buying process -- I'd strongly recommend exploring online options or dealers with fully transparent OTD pricing. Stay empowered, stay informed, and don't let anyone rush you. ‍ -- Mitchell Jason Todd read more

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Thought of flying there to buy a new vehicle because their online price was good. I could not get them to commit on a final price. They kept asking me when I would be there. They were not planning on honoring the price on the website all along. They wanted to get me there first. What a scam they run! I don't trust them one bit. read more

We have had issue after issue with this place. First, it was the service department, which eventually got resolved. NOW, we are finding out that we were supposed to recieve our title within 30day of purchase. We are 60 days put and still have not recieved it. The car AGAIN, is undriveable as the temp tag is expired and we are unable register it. I have called spoken to someone in the title department who had no clue what was happening with the title. She was supposed to call me back and never did, so I filed a complaint with the OK Used Motor Vehicle Department to see if they can get an answer. I left another message for the department director with still no response. read more

Love the brand. Love the people at the dealership. Everyone has been knowledgeable and courteous. But, and there is a but. With my last purchase I was convinced on the benefits of purchasing the "depreciation insurance ". The benefit was that should my car be totaled I would have some level of protection. My car was totaled within 3 months of purchase but the insurance carrier refused my claim. I believe Dallas, the finance guy, sold me a bill of goods. I'm very disappointed. read more

This dealership was the best! Our sales guy, Greg B, was AWESOME! It all went so smoothly! Can we multiply Greg B?! Hard to run into expert car guys like him who also brings no pressure during it all. Thank you for our great experience purchasing our car. read more

Brent was key in making this deal happen quickly! As an out of state buyer, I had an amazingly fast turnaround and the contract was signed and closed within 24 hours. From the initial video, to follow up questions - details were finalized with assistance from David in finance in truly fast time. Brent was able to work with me so that I was able to make this happen. A big thank you to the team for the transparency and support. read more

Actual price was approximately $7,000 higher than internet advertised price. Won't buy here, even if they offered the best deal. Too shady. Also having trouble with the service department on another vehicle bought from them. Do not recommend. read more

BUYER BEWARE! Sold us a care with a leak in the break line. Could have died. Lied about the inspection, car wasn't looked at properly. DO NOT BUY FROM THEM! read more

Thank you Lance Brasier for all his help of understanding what type of vehicle we were looking for. He is a very hard worker that will get you in what you are looking for. Check him out. read more

The service department is a horrible! Took my vehicle there over a month ago it is still sitting there on a warranty recall on the engine recommended by Hyundai recall center... They tried to upsell me didn't accept.. $900.00!! once the engine was put in now $300 battery that I'm responsible for because it stopped working apparently in their care. None of the managers have called me back in the service department or general manager of the facility after several messages left. Never had a problem before with any other things. Over $1,000 they want. Having to get Attorney General's, office corporate and other companies involved now. To the date Aug 9thI have no vehicle still. May have to envolbe polic involved next..Do not take your vehicle there read more

Unfortunately writing this because the service departments lack of care left me in an unsafe situation. I brought my car in last weekend to get service and I informed them that my tire pressure was getting low due to hitting a curb. I asked them to check it and fix it if there was an issue. Initially was told there was a nail in it, then when I picked it up they said nothing was wrong with it and they found no nail. Well, the following evening I left for a work trip and left my car at the airport. The same tire was flat when I returned and I had to stop in an unsafe area late at night to try to fill it enough to make it home. Took it to a tire shop today for them to tell me that there was a hole in it and the whole tire needs replacing. I'm frustrated because now I'm having to take off work this morning to replace it when this could've been avoided when I originally brought it in. Giving two stars because the service reps are really kind. read more

Was looking for a particular model at a reasonable price. They had exactly what I wanted to the T Emailed me the information on the vehicle pictures and we were able to make the deal on my way via electronic wiring to the dealer. Stopped in and rang the bell and left with my car. Love the place. Staff was great happy and helpful. Definitely recommend. read more

Edmond Hyundai - White SUV with power to pull a trailer - Car Dealers Near Me - Oklahoma City, Oklahoma

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I've never written a negative review before, but I feel this one is deserved. I purchased a 2013 Toyota Tundra from this dealership about six weeks ago. The salespeople were very friendly and promised all kinds of good things, so I left feeling confident about my purchase. About a week later, I started having trouble with the ignition switch--the part you use with the key to start the truck. I called my salesperson, Ryan, and he told me to bring it in so they could take a look. I travel a lot and stay busy, so it took me a few weeks to get back in. When I did, they charged me a diagnostic fee of around $220. After about an hour and a half, they came back with a long list of recommended repairs and maintenance items--radiator fluid change, transmission oil change, and more--totaling around $3,000. These are things that, in my opinion, should have been done before selling the vehicle. I went in to fix a faulty ignition switch that should never have been an issue, and instead was handed a big repair bill. I found the whole experience disappointing and somewhat deceptive. Based on my experience, I would recommend avoiding this dealership--and the other ones owned by the same group. read more

DO NOT DO BUSINESS WITH EDMOND HYUNDAI. Zero Stars!!! In my experience, this dealership misrepresented the purchase price and then handled the situation with hostility, denial, and zero accountability. I am posting this so others understand what happened to me. Specific warning. Avoid George, the Sales Manager. In my case, he was aggressive and rude from the first moments of the call. Instead of reviewing the deal professionally, he escalated the conversation and spoke to me as if I did not understand basic numbers. Antonio also switched his personality completely once the pricing issue came up. The only person who was a pleasure to deal with was Steven, and after everything blew up, I never heard from him again. What happened I negotiated the deal with Steven for a 2025 Pallisade Caligraphy that was on the lot for 300+ days. Steven and I agreed to an out the door price of 46,500 using a plan through Hyundai financing to qualify for that price. My wife and I acted in good faith and started making real arrangements based on that agreed number and Steven's financing plan. Then the story changed. The price suddenly became 48,500 After the agreement, I got a call involving George. He claimed the negotiated price was actually 48,500 and implied I was confused. That is not what was negotiated. The way it was delivered felt like I was being pressured and talked down to rather than given an honest explanation. If they had handled this with honesty and professionalism, we would have continued the conversation and potentially even moved forward at 48,500 with additional add ons. Instead, the call began with disrespect and turned into denial and hostility. Steven disappeared and management ignored me Steven was the person I negotiated with and the one who laid out the plan to reach 46,500 out the door. Once this situation blew up, I never heard from him again. I escalated the issue to the General Manager by email and requested a call back. The General Manager never called me and never responded to my email. Bottom line This was an unacceptable experience and a clear lack of integrity and professionalism. I do not trust this dealership and I do not believe they deal honestly with customers. read more

TJ was super helpful and helped me find the best fit for our family! He was very responsive and answered every question I had

Do not trust this dealership, they do not inform you that the TT&L does not include the license and registration. Had to pay $300 to register our car and they will not do anything about it. Also they do not offer your deposit back until you call a week later and ask for it. Our car was also missing rails and floor mats and it took 3 weeks for them to finally get them to us, the price is good but customer service is non existent and they do not accept responsibility for their part, $500 document fee and the documents did not include everything in the loan like every other dealership includes. read more

Will never buy a car there finance people are scum they don't know what they are doing they have lost my paperwork 4 times it's been 2 months my trade in has not gotten paid and it's as a late payment and they are making me pay the car to the dealer not the bank. Do Not Buy here !!! read more

When it was a black owned business it was a great place to shop. NOW, it socks, false and misleading advertising, no customer service and ever doof in town claiming to be a sales manager with no power to make any kind of a deal. SUCKS.​ read more

Noah Glavan and the team were fantastic. Everyone was helpful, friendly and efficient. I'm thrilled with my new Tucson. Thank you Luke, Noah and team for such a smooth process and excellent experience! read more

I got a hand-me-down 9-year old econo Hyundai from a relative and after about a year, it started making some engine noises. Went to this Hyundai dealership's service department and was given a price of about $1,000 to fix it. They supposedly did the work and 9 months later it's making the noise again. Not all that convince it was fixed which is what I thought I was paying for. Definitely not going back there unless I get lost or fall on my head. read more

Zero stars . Shady online prices to reel you in . Sales person can't even answer a question straight foward . Why price your cars online and then say that price doesn't apply . I called with 3 stock number and all three cars he couldn't give me a straight price ?! Unreal . Not to mention I didnt even go there and this is how I feel . Avoid this shady dealer . Plus all the reviews and history of this place shows a lot . And I love how there online bot justifies everything ! read more

Kyle was very helpful and answered any and all questions! The entire staff was friendly, and made me feel welcome. And i left with a 2025 BRAND NEW KONA! read more

Edmond Hyundai - New car - Car Dealers Near Me - Oklahoma City, Oklahoma

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This is written from my husbands point of view: I had an exceptional experience purchasing our new car. Everyone went above and beyond making it an easy experience. They took the time needed to make sure I understood everything from the cost of the vehicle to how everything in the car worked. We would definitely purchase another car from them. read more

Edmond Hyundai - 2026 Tucson - Car Dealers Near Me - Oklahoma City, Oklahoma

I purchased a car from Edmond Hyundai in July of 2023. I was sold $5000 worth of "specials" that included free fob replacement, tire replacement, paint damage insurance, etc. All those were for 5 to 6 year terms. I sold the car in July of 2024 and started requesting a refund for the term left on the specials. I have been given the run around since the initial request. Buyer beware, they do not stand behind refunds, even when cancelations require refunds for the rest of the term. read more

I own a Kia and a Hyundai. I take my Hyundai to Edmond Hyundai. Good service, but just started a practice of charging a service fee when paying for car service by credit card. Cash or debit only to avoid fee. I will take my Hyundai to the KIA dealer for service where no fee credit card is accepted (not same dealer owner) read more

This is the THIRD time I've had to write and revise a reviews for this place because of the ABSOLUTE headache and ROLLERCOASTER it has been to buy from Edmond Hyundai. Sure, I love my car. A 2019 TOYOTA rav-4 adventure STORYTIME I saw this vehicle online and went to TFCU to get pre approved for an amount on a vehicle. I used the "cuddle system" as they call it. A link between the dealership and the credit union. Well, apparently they didn't communicate with TFCU after my purchase AT ALL. I had to call them whenever I NEVER got a title for my car, I've had this vehicle over two months now! THERE WAS NO KNOWLEDGE OF A PURCHASE TO MY CREDIT UNION. To them I LITERALLY didn't have a car. NIKO the financial director was supposed to have this paperwork and process handled. He failed epically. Apparently didn't even submit the paperwork fully. We had a hard credit check TWICE. They told us it wouldn't impact our credit long term and it would fall off our reports two days later. LIES. I had to go back to Edmond Hyundai on a day off of work to resign EVERY PIECE OF PAPERWORK. The gent that helped us Andrew, my gosh what an absolute jerk (insert more crass word here) worked with us whenever the general manager wouldn't show his face and the original sales guy was off that day. I'm beyond frustrated and angry that these folks couldn't do their job. Instead, I had to make them do it. I'm kind of glad I bought a TOYOTA because I have other options for service, which upon what I've read about Edmond Hyundai isn't much of a missed opportunity. Want a stress free and smooth car buying experience? DONT SHOP HERE. the sales guy whom was just ok was Allen. The manager was Patrick. Condescending, and stubborn are two words that come to mind. The financial DIRECTOR was Niko (whom was supposed to have this handled prior) Seriously underwhelmed and not recommending this place to ANYONE. read more

Edmond Hyundai - My TOYOTA that I bought from a Hyundai dealership. - Car Dealers Near Me - Oklahoma City, Oklahoma

We had a great experience working with Noah at Edmond Hyundai when purchasing our new Hyundai Tucson. When we arrived, it was incredibly cold outside, so he had the test vehicle warming by the door. He was incredibly knowledgeable, kind, and friendly, and he made the whole process fast and easy from start to finish. We never felt rushed or pressured, and he answered all of our questions with confidence. I've been driving the Tucson for about a week now and absolutely love it--it's even more impressive than I even initially realized. We're very happy with our purchase and highly recommend Noah and Edmond Hyundai to anyone looking for a great car-buying experience. read more

Not a good experience, had been talking to a Easton about a setting up a appointment to look at a vehicle. I set up an appointment and talked to him that morning and when i got there he was off, something he didn't tell me. They gave to Jacob who was nice, but i had to go over everything with him that i had told to first salesmen. After a test drive i talked to a sales manager and they wanted some additional information on my trade in and then they would get me a offer. I got them the information and didn't hear anything that day. Didn't hear anything the next day, then I got a message that they were to busy and they would get me the offer tomorrow. Wasn't treated as a priority or as a serious buyer. read more

PLEASE READ: DO NOT BUY A CAR AT EDMOND HYUNDAI EVER. You have BEEN WARNED. Top Complaints from One-Star Reviews Finance & Paperwork Failures Missing or botched title transfers: Buyers report never receiving titles, with credit unions unaware of the purchase due to incomplete submissions. Hard credit checks done multiple times: Despite promises that it wouldn't affect credit, some customers saw lasting damage. Re-signing entire contracts: Several had to return to redo paperwork that should've been handled correctly the first time. Service Department Negligence Recall repairs scheduled without parts: Customers showed up for appointments only to be told the required parts weren't available--twice. Upselling during warranty work: One reviewer was quoted $900 for unrelated repairs during a recall, then charged $300 for a dead battery that failed while in the dealership's care. No follow-up or callbacks: Multiple reviewers left messages for service managers and never heard back. Communication Breakdowns Sales reps ghosting customers: Appointments were made with one rep, only to find they were off that day, forcing buyers to repeat everything to someone new. Warranty info not provided: One buyer couldn't get a copy of their warranty despite repeated calls and messages. Deceptive Sales Practices Undisclosed missing equipment: A buyer discovered post-purchase that their new Kona lacked a jack and spare tire--then was told it would cost over $1,000 to add them. Failure to roll TTL into loan: Despite clear instructions, finance staff didn't include tag, title, and tax in the loan, causing confusion and extra costs. Staff Behavior & Accountability Rude or dismissive managers: Several reviewers described managers as condescending, evasive, or unwilling to take responsibility. Unprofessional conduct: One reviewer called out a financial director by name for failing to submit paperwork and causing a cascade of issues. Patterns Worth Noting These aren't isolated incidents--they span years and involve different staff members. Many reviewers say they regret not going elsewhere, even when they liked the car itself. Send Edmond Hyundai A DEMAND letter of what happen and what can be done to rectify it. CC Hyundai corporate. YOU CAN escalate to the Oklahoma Attorney General, corporate Hyundai, Small Claims court. Call Oklahoma Motor Vehicle COMMIISSION FIRST!!!!! THey know about Edmond Hyundai. From my conversation, it sounded like they are looking to shut them down. Yelp not enuf? Go read BBB, Google reviews, trust pilot....The truth is HERE. read more

Absolutely love this place, they have remolded the whole place and it looks top notch! The customer service people are always attentive. If you're looking for a great vehicle a at great price and great customer service check these guys out! read more

Edmond Hyundai - Edmond Hyundai showroom - Car Dealers Near Me - Oklahoma City, Oklahoma

I had a great experience working with Edmond Hyundai in the purchase of my 2025 Sonata. In particular my salesperson, Lance Braiser, was outstanding! read more

The finance department is the arm pit of the world. Trying to reach them or have them return a call is not happening. Once you purchase their vehicle you are a non-person. Tyler and Steven (managers) are the worst. It appears that Tyler out and out lied to us. Therefore, the owner must be the worst type person. Employees emulate bosses. If your going to finance expect to go into a deep hole of no return! read more

Scheduling a recall repair at Edmond Hyundai apparently means nothing--because after making not one, but two appointments, I still walked away with zero work done. I wasted hours sitting in their waiting area on two separate occasions, only to be told after all that time that the part wasn't available. Not a call beforehand, not a heads-up--just a cheerful, "Oh, we don't have that part today." Seriously? To make it worse, there's clearly no communication or coordination behind the scenes. How do you let someone come in twice for a scheduled recall and fail to check if the part is there--both times? Between the disorganization and complete disregard for people's schedules, Edmond Hyundai turned what should've been a straightforward recall fix into a full-blown waste of time. I wouldn't trust them with a tire rotation, let alone a recall repair. read more