I have been to Kalologie a handful of times for facials & once for Dysport (Botox). Jessica provides an excellent facial, I even brought my boyfriend to her and she did a great job. The most recent time I went was to fix the Dysport I had received a couple weeks prior. I had received a text message for a promotional offer and decided to redeem it. At my original appointment, I requested an injector, Diane, and she was in the room with me, but was not the one actually injecting me. I ended up needing to go back to have Diane do a touch up because it was uneven. Diane was very kind and helpful, and she was able to fix my issue immediately. The one thing I wanted to address was the unprofessionalism of what seemed to be the manager. When I arrived, the young man at the front desk was very friendly, greeted me immediately, and offered me water. He let me know my provider would be with me shortly. 30 seconds later, a man came out of the office, looked at me, and said "is she all set?" to the front desk person, to which he replied "yes". The man walked over to the front desk person and asked who I was seeing, then proceeded to chastise him for a booking issue right in front of me. It was very inappropriate to be having that conversation in front of a client, and it seemed as though the man was treating the front desk person as if he was incompetent. It was extremely uncomfortable and unprofessional. The front desk person has always been nothing but kind and competent and I appreciate that he remembers me each time I come in. Barring the inappropriate behavior from the gentleman towards the front desk person, my experience here has generally been good. read more

I love that I found kalologie medspa! I have recommended multiple friends there and they also love it. I've received botox, dysport, and fillers from them. Also, The staff is so sweet and know what they are doing. I appreciate all of them. Thank you read more

I received a swedish/deep tissue massage combo as well as a foot sugar scrub from Josh. When I arrived, I was very tight and in so much pain, that by the time I left, I felt a lot better and had regained most of my flexibility back. I would probably pass on the foot sugar scrub the next time as it was quite messy and not as relaxing as I had hoped. The staff were all very nice and Josh was great! read more

I was involved in a serious car accident and I'm in pain. I just had my first massage with Nathan and it was everything I had hoped for. There were areas where I asked him not to massage snd he was respectful of my request. Ive had plenty of massages in my 61 years of life but never one so through and pleasant as this experience. I also signed up for their massage plan and it's VERY affordable. read more

Kalologie Medspa Austin - Cosy and tranquil - Skin Care Near Me - Austin, Texas

Booked a facial and lash lift with them. They cancelled the lash lift last minute. During the facial, I was recommended the hydra-facial, which I only learnt afterwards excludes the massages, something I was longing for. The facial made my skin worse. I had to book another one with a different esthetician within a week's span. The front desk staff was robotic and unfriendly. I get monthly facials and have tried many estheticians and spas across the country. This was one of the worst experiences. read more

Go somewhere else unless you want them cancelling your appointment literally an hour before you're scheduled to go in!!! It really ruined my Saturday because I had been looking forward to this for a whole month. I kid you not, I had scheduled it a month ago. They tried to call me and I didn't pick up because I was asleep, but then when I tried to call them back, I couldn't get through. And then they sent me these really cold text messages where it seemed like they barely cared. They offered to reschedule for the week, but I usually save stuff like this for the weekend so I would have to wait a whole week which is just frustrating. The crazy thing is... they have a cancellation policy where they'll charge you $75 if you cancel within 24hrs. So there's a consequence to the customers, but they're allowed to cancel an hour before my appointment? They didn't even offer me a discount! They could have at least done that. Really really unprofessional for an expensive spa. Edit: I was not told the reason why the esthetician cancelled. I was just sent an initial text that my appointment has been cancelled and there was no apology in the first text until I replied (see image of text). It was just so matter of fact and cold and it just felt really bad because I had this appointment in my calendar for a month and this was my first time getting a facial for a year and I saved up money for it too (because it's NOT a cheap place). I understand last minute emergencies happen, but if they had communicated that to me more clearly I would have completely understood. I tried to reschedule for the next day and I got the "we're booked". I'm sorry but at that point I had no patience to keep texting back and forth trying to find times that works for me (I work 8am - 5pm during the week) and getting the "we're booked" text message... It just put me off. I've had other businesses that have offered some kind of discount or something to compensate for the inconvenience, but they just didn't really seem to care. I wish for the absolute best for your esthetician and I hope she finds quick recovery back to good health. However, I feel that your business could be a lot better when cancelling on a customer the morning of... maybe showing more empathy. read more

Kalologie Medspa Austin - No apology in first text until I replied and very direct and no semblance of remorse. - Skin Care Near Me - Austin, Texas

I am a sucker for skincare and pampering myself. I normally do a lot of my own things to my skin since I am an esthetician (who is currently working on my nursing license to combine the two fields). Every once in a while I stumble across new treatments I haven't had which led me here. For me, it was a bonus since my one of my friend had just started working here. Texas had posted up on social media amazing results from Kalologie's new Hydrafacial treatment machine. Did I want to be hydrated, extracted, exfoliated, and glowing? Umm...hell yah! I showed up on a Wednesday afternoon and parking was a slight issue. This can be contributed to being located near Alamo Drafthouse and during SXSW festival. No worries, I knew this coming here so I made sure I had enough time to park and de-stress before my treatment. First I filled out my paperwork and headed back with Texas to a comfortable treatment room. Texas explained everything. At this time I did opt to upgrade my facial with additional add on (brighten) and LED. The Hydrafacial is not really relaxing but it is resulted driven. Really this is probably how many would describe me. LoL After the procedure I got to see the water and all the stuff the machine was able to pull out of my skin. Even someone like me, with great skin, will get results. I recommend everyone to visit Texas and get a Hydrafacial. Texas is warm and kind. The Hydrafacial is a results driven procedure. So it is the best of both worlds. Even if you don't come here to see Texas, do yourself a solid and get a Hydrafacial people! read more

I absolutely love this place. I have gotten facials, massages, Botox & fillers here. Every service has been above & beyond. The providers are always very knowledgeable & give great explanations & options to achieve what you're looking for. I don't even live in Austin anymore but will continue to make trips to visit Kalologie. read more

Sad to say, there was never any improvement from soft wave. It was a total waste of time and money. I'm disappointed because I believed in what the owner told me. Secondly, I'm disappointed because of the loss of $2800. These types of procedures are evidence that if something is too good to be true, it's not true. read more

My massage therapist Josh was amazing. He really worked my muscles that were very tense and was very respectful and courteous. He knew what he was doing. I've been to other places where it just felt like they were applying lotion on my back. But Josh was really working those muscles. I will definitely be back. read more

so disappointed - I was so looking forward to a facial after all the positive reviews! I booked a hydra facial which was my mistake. I didn't realize it was only a 30min treatment for $200! however, there wasn't time for a classic facial so I figured all the promises of the hydra facial would deliver great results. The facial was to exfoliate, decongest pores and hydrate. I left with dry skin and clogged pores. I will not be dishing out that much money for a facial that uses an over rated machine that over promises and under delivers. read more

Brielle was AMAZING. She took the time to explain simple things (like mouth wrinkles and the methods to treat them) to me. I genuinely appreciate that. My treatment was gentle, painless and the results were exactly what I expected. I've already planned my next visit for a new, different treatment. The facility was clean and comfortable. Everyone I spoke to there was an absolute joy. They really make you feel important, not like a burden or an inconvenience. read more

I have had many services at this spa and they are wonderful, from massage to facials to cool sculpting. The massage therapists at Kalologie are the best you don't worry about getting a bad one, they are all wonderful. I have always bene an athlete and needed to work out soreness from running, or Karate, and they have taken care of me. I need a very deep tissue massage and it hard to find before I came here, Carol the owner really cares about her business and it shows, 1st rate care and I feel safe there that everything is clean and sterilized. Thanks Carol! read more

Change is always hard but when you equip your salon with knowledgeable caring staff then change is good! Still my fave spa and appreciate the honesty Stephanie the injector gives. It takes real women to tell the truth and not just take your money. Hats off to the owner Carol for picking some gems to represent her company. read more

Kalologie Medspa Austin - Skin Care Near Me - Austin, Texas

Everyone MUST know what an amazing job Betty has done and the impact she's made to help my daily skin struggles. This review is so ridiculously overdue, because Betty is truly a skin goddess. I know my medical spas. Like KNOW KNOW them. From New York, to California, and all the way to Austin I have been an avid and unapologetic skin care enthusiast for years. I have never met any aesthetician as thorough, detailed, and extremely knowledgeable as Betty is. She is so attentive and in tune with what my skin needs and always recommends the best treatments! Her dermaplaning, microneedling, hydrafacials, peels, and all other facial treatments are incredible! I have been seeing Betty for almost 4 years, and she is honestly the best in the business. You can absolutely tell that she has many years of experience and expertise. Also the business is super clean and very cute, I love the ambiance. read more

I recently had a really great facial. I wish I knew the aestheticians name of it give her a shout out. I definitely plan to come back

Worst customer service I've experienced. I needed to reschedule a "check up' appointment, which they would not let me do, when I questioned them charging me $75 for this, the receptionist yelled at me over the phone , and when I said I would not be back to their office she said great and hung up on me. I will be disputing the charges. save your hard-earned money and go somewhere else! I would leave less than a one-star rating if I possibly could. read more

I first discovered Kalologie over a year ago when I bought a groupon for a massage. Yesterday I received an email for 30% off select select services/times for Sunday and Monday. I jumped on the offer to do a 50 minute massage with Tracie. She did a great job listening to my wants/needs (relaxation) and I would recommend her! The front desk staff is great and offers water or hot tea upon arrival. The space is modern and clean. The massage bed is heated. Overall great service and vibes. Can't wait to come back! read more

Kalologie Medspa Austin - Checkin area - Skin Care Near Me - Austin, Texas

The location is super cute, prices are good, and my service provider was fantastic- great energy, super sweet, and I loved her confidence, it really set me at ease as I was new to injectables. Thanks! I'll be back for more real soon! read more

Lovely space, attentive and competent staff, prompt service. Easy parking. Pricing is very fair. read more

This place is full of friendly and very professional people in their work, definitely recommended for anyone who wants to rejuvenate their appearance Thank you lady's of Kalologie!! read more

I had two deep tissue massage sessions and I highly recommend it. I have trigger point issues and felt much better after the massage.

It was my second time with Cami and even during an open house she was welcoming and present during my service. Many places feel so detached cold & can sometimes feel intimidating. That is not my experience at Kalologie Austin I highly recommend it. read more

wow. do not go here for a facial. I went nov 17th for a facial massage combo with a girlfriend. the experience was nice. untill i got home and realize I had a giant burn/scab/extraction on my cheek. this is sometimes normal when removing acne but I did not request her to do so (I specifically remember asking her not to cause I was going to dinner after and didn't want to be red) welp here I am dec 6th and it's stilllllll on my cheek. hasn't gone done a bit and I am getting extremely worried it's going to scar. read more

I got laser hair removal here and I got burned! I bought a package and had to continue because not all of my hairs were removed in the unwanted places. The person that worked on me was Hanna. But Hanna had to go away for awhile and told me that I would be in good hands with Melissa. I believed her and continue on with my laser hair removal to stay on schedule. Hanna told me I needed to stay in schedule to keep the hairs from growing back. I listened and trusted Hanna and everything she is saying to me to do. Well, the day of my laser hair removal, the owner called me up and asked if I was aware that Melissa was working me and I said yes. Was there something else that she knew but did not want to tell me about Melissa ? Was she setting up a trap for me ?! Well, I bought a package already from them before I even thought about getting a skinny shot with them and as much as I want to do everything with them to make it easier for me, I did not feel comfortable with certain things with them after consulting about other services. I stayed with them for laser hair removal because Hanna took good care of me. I assumed what she was telling me that I would be in good hands after she left for vacation. WRONG!! Melissa burnt me! I later founded out that Melissa did not have a lot of training compared to the other techs and that when she did my setting wrongs, she used my leg setting for other parts of my body which was wrong. Other parts of your body has different settings and the tissues are different. When they told me that they tried to reach Hanna on vacation but was unable too, but they still let Melissa worked on me with the wrong settings ! They then told me that their machine malfunction on the day of my appointment. If they knew all of this before my appointment, why did they not tell me that they did not feel comfortable to let me continue and to wait for Hanna to get back if they knew this. Yes, you have to on schedule but if you do not have the right settings information or the machine malfunction or etc. You should not continue. It is like an airplane flight, if the plane malfunction, the company would rather everyone be late then to let them fly on a broken plane and kill people if the plane malfunction in the air! All they keep on telling me that they should have done a better job. I was like, that was your job at the beginning with every client! What the bell did you let an inexperience person work on laser on me and hide from me that Melissa had less experience then Hanna did. They were suppose to take care of all of this before I came into my appointment! Why did Melissa not ask for help if she felt unsure? They told me she pressed one button to high and that caused me to burn. Go here if you want to turn into a crispy baked chicken. They told me that I would have Permanante scar and discoloration after Melissa burnt me! All of this could have been prevented but they were careless and neglectful! read more

Kalologie Medspa Austin - This is the burn that I got from laser hair removal from Kalologies Med Spa. - Skin Care Near Me - Austin, Texas

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I like this spa. The prices are good, especially if you do the membership. I wish they had an app, so I can see how many credits I have without having to call every time I'm thinking about making an appointment. Other than that, no issues. read more

Had a great experince, stuff was so professional with everything, they were really friendly and helpfull, definitelly will be returning.

My girlfriend and I like to get treatments from here. It's a great space for both men and women. Always a great thing to enjoy on weekends.

Heather did a great job! She was super friendly and listened to exactly what I wanted. The whole team was punctual and welcoming. Great experience! read more

I've been a regular at Kalologie Spa for about 2 years. Melanie is the most amazing, kind, knowledgeable massage therapist! So grateful to have found her. read more

Clean space, felt safe even amidst covid, super friendly service, and most importantly a really fantastic massage by Melanie!

I've been going to Kalologie for my massages for probably two years. I always relax immediately due to the spa atmosphere and heated massage tables. Hayley works wonders on my muscles and stress. She has a calming energy and each session is individually tailored. read more

Absolutely hands down one of the best massages I have ever received. My husband and I went to the Lamar location on Sunday and we walked out of there feeling refreshed and recharged for the week. My therapist was prepared, everything was clean and the hot towels were a huge hit. She was professional and really addressee all my problem spots. 100% will be back soon! read more

Isabella was awesome! This was my first facial ever (I'm 32) and I got the dermaplane and hydrafacial. It was super relaxing and I've noticed a big improvement in my acne and skin texture. I also got excellent recommendations for skincare products, spf, and how to treat my skin moving forward. I also really appreciated how careful they are with covid practices - mask required, temp check and only one person in the lobby at a time. read more

I strongly recommend you try this business. If you were looking for an amazing massage or facial their staff is the best. Not only that but they are part of our community and offered free showers during the week of the winter storm. I am grateful to know the owner Carol with Evanicky and ask you to please support them. You will not be disappointed. Let's keep Austin businesses in business. read more

The front desk staff are tremendously under-trained, uninformed, unprofessional, and just simply lack strong customer service skills all together. And finally, today one just proved to be a complete liar. I called to request information on a service they offer, which Aurora (front desk associate) had terrible customer service, lacking any skills to properly communicate with me and provide information or even proper guidance/ assistance with handling my calls. She wined the entire time as to how she didn't know and placed me on hold twice only to come back and tell me she didn't know. I assertively just told her to please have someone who actually has information on the service I'm requesting to call me, I don't want to sit on the phone for 10 min to still not know information on what I'm calling for. She didn't like that. In fact, she LIED and told her manager I was using profanity towards her and yelling lol .. wow. Even my Uber driver attested that I absolutely did NOT do that .. he actually commended me after hanging up the call on how well I handled the situation. Smh this little place just doesn't deserve my business. I hate how AUSTIN has so much potential yet lacks customer service as a whole. It sucks. This place is cute.. you may luck up on a member whos really good or just good enough.. however if you have any issue at all .. don't be surprised if the "owner" doesn't respond with proper customer service tactics and decides to side with a lying/ overseer sensitive/ under skilled associate over properly getting both sides and analyzing the scenario first. Good luck ... let's see how long this place remains in business. read more

Kalologie Medspa Austin - Skin Care Near Me - Austin, Texas

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I love love love this place. Always so clean and inviting. Got a massage with Melanie this week and let her know that my neck/shoulder area on my left side has been giving me some pain (I have mild scoliosis so it does build up there from time to time). She truly delivered on giving that area the attention it needed with great pressure and check-ins to make sure I was good with the pressure. It was incredibly relaxing and needed. I also got a facial from Hannah who is always amazing as well :) My skin was GLOWING afterwards and got the moisture it was needing! read more

Carol and the team truly value the safety and experience of everyone who visits, would definitely recommend!

Clean, quiet and great prices. My boyfriend and I go to their infrared sauna at least once a week and every time we go we walk out feeling taken care of. Perfect location with ample parking is also a bonus of this spot. read more

So I went in for a facial yesterday. I don't normally go for facials because it's a real treat for me but let me tell you they did an excellent job on me and relaxed me so much I felt like I had had a full body massage. First of all the staff at the front desk is super professional and friendly. When they answer the phone you know they are going to be very nice to you. They took special care to wear masks and were very careful even with the pen I used to sign and they had Disinfectant available to wash my hands. I was so impressed with their services that I bought two gift certificates for friends to get massages. I will be back very soon. Support your Austin businesses and they will love you for it! I highly recommend the spa and hope you'll give it a try. read more