I love these guys and use them for fixes on my Fujitsu mini-split and for our central AC for the…read morehouse. House AC stopped working - it wasn't the big replacement I was fearing it would be, it was just a capacitor replacement - and they did it quickly. The technicians they send out are legit NICE PEOPLE, and they know what they're doing. It's the only place I'll use for AC repair.

ANOTHER 'emergency' (yes - it's southern california and it's SUMMER - this is not hard math in the…read moreHVAC department :)... and ANOTHER INCREDIBLE service by AMIT and SARA and the whole Team at Air1. I've already written a thorough detailed review below... so let me just add on to it by saying THANK YOU AMIT and SARA for YET AGAIN proving why there IS NO OTHER HVAC COMPANY worth calling. Your compassion, patience, time, energy, and kindness are the magical ingredient that makes it clear why you are always booked, always highly reviewed, and so often referred in Southern California. MUST-CALL (oh - and read below!!)

CD HVEAC replaced the pan on our air conditioning unit located rooftop. All staff and workers were…read moreon time, responsive and did excellent work. A special call out to Kevin- he structured the job to eliminate crane costs and scheduled us in a most timely manner. We are very pleased and happy to recommend this company for any of your HVEAC needs.

Kevin was great, very professional, knowledgeable and had excellent customer service…read more These guys really know what they are doing, I highly recommend them for any HVAC needs.

Greg was super quick to get back to me with a fair amount to add refrigerant for my 2019 split AC…read moreunit. He arrived on time and was informative, helpful, and friendly. Thanks Yelp .... I now have a local goto AC company

Greg and Andrew did a wonderful job on the maintenance of our HVAC system. They are very…read moreknowledgeable and professional.Also so patient and nice to explain the process. The price was fair and there was no upselling' They will be my go to for maintenance and repairs going forward And I will be happy to recommend them.

Technician was very friendly and knowledgeable. He was able to determine the problem in less than…read more20 minutes and also did a maintenace review on both units.

Nick is amazing! Great customer service and easy to work with. He was able to take care of…read moreeverything and replace the parts for our broken heater. Excellent quality work and overall good experience. Highly recommended!

Really happy we found this company. Our unit was leaking and I had gotten a quote from a different…read moreAC company quoted $1,200 and 1-2 hours of work. It felt high, so I got a few other opinions. Express quoted 600-800 but I really appreciated how genuine the owner was about the work scope, so we had them take a look. it ended up being 780 plus tax so 835, which is outside of the quote but not unreasonable. and obviously 50% cheaper than the first company. These people seem trustworthy and I would recommend them.

If my husband were still alive to advise me, I would have used a credit card. I would have asked…read morefor a written guarantee. I would have asked for pictures. But I was cold! And the company, Express Refrigeration Heating and Air, had great reviews! They offered to install a new part for my non-working gravity heater the next day at $3,700.00 and orally guaranteed it for 10 years with the promise of a fix for two years after the installation if anything went wrong. Shivering, I happily accepted the word of the technician. I am repenting in leisure. When the work was done, and the technician, Zack, told me that, if I wrote a good review on Yelp, they would pay me $25.00----in the form of a gift certificate to eBay, Amazon or an online company of my choice---I got a different idea about all those great reviews. The heater stopped working 6 months later. Fishing out the invoice, I saw there was no written proof of a guarantee. I took the tech at his word and hadn't checked. Again, I was cold! When, after many calls and an email, David dispatched a second tech from Express to assess the problem, he told me that water was dripping on the new part and that the water had ruined it. He charged me $80.00 for coming out, saying the failure was my fault. None of this was written down. The technician said he could get me another part for $3,700 or install a different heating system for $15,000. Either way, he said, the $80 would be applied. Now the nickel drops. The dawn breaks, and I hire an inspector to tell me whether there is a leaking pipe that I need to repair. The inspector told me there was nothing leaking on the new part, in fact there were no water pipes anywhere near the furnace, only gas pipes. He also said that the technician had installed a red bypass wire, a temporary fix at best. So this review. To alert others. 1. Ask for a written guarantee. 2. Use a credit card so you have recourse. 3. Read the invoice before you sign. 4. Ask to see a photo of the area. 5. Do the opposite of what I did. I'm still cold. P.S. to Cassandra, business mananger, who left a note after this review. This is not a mistake. My invoice number is 4623 and I saw Zack on November 4, 2024. I saw the second technician May 30, 2025. I am happy to talk to you. My phone number and private name is on the invoice. If you are unable to find the invoice, send me your email and I will quickly email it to you.

A/C Unit replacement. It is march 2026 and the temperature…read morehas jumped up to the 90's we tried to turn on the air conditioner and nothing came out except hot air. I reached out to Pac West Heating and Air Conditioning he came out the next day to hopefully get it going, and nothing the unit is old and needs to be replaced I said oh sh--. Luckily Vardan the owner of Pac-West was able to find a unit and a crane to come out that day and change the unit. I had cold air in my condominium that night. Vardan stayed late to finish the job all by himself. He went above and beyond anyone could ask for amazing service and support from start to finish. Thank You Vardan very much for your hard work.

Pac-West Air Conditioning & Heating did an outstanding job from start to finish. They were…read moreprofessional, punctual, and extremely knowledgeable. They took the time to explain everything clearly, provided honest recommendations, and completed the work with great attention to detail. The installation was clean, the technicians were courteous and respectful of our property, and everything was completed on schedule. Our new system is running perfectly, and we've already noticed a huge improvement in comfort. If you're looking for a trustworthy HVAC company that stands behind their work, I highly recommend Pac-West Air Conditioning & Heating. Excellent service and a great experience overall!

Great, friendly, reasonable service. Good advise for future needs. Plan to continue using service…read morein the future.

THANK YOU EDAAN! Our…read moreA/C started having issues during an extremely hot stretch, and I was concerned it could turn into a major repair. I called at the last minute, and Edaan was able to come out quickly. He diagnosed the problem, identified a clogged condensate line, and got everything resolved without any upselling or pressure. What really stood out was how thorough he was. He took the time to explain what happened, what he fixed, what warning signs to watch for, and encouraged me to call if I noticed any future issues. As a homeowner, it's incredibly reassuring to work with someone who is knowledgeable, honest, and willing to educate rather than just rush through the service call. The fact that he came out on short notice in scorching heat and still took the time to answer all my questions speaks volumes about his professionalism and customer service. Highly recommend Edaan and the entire team. I'll definitely be calling them again for any HVAC needs.

I called Cold Cloud Mechanical today based on their excellent Yelp rating for two issues: a…read moresuspected freon leak in my living room mini split, and water leaking from my son's bedroom unit after about 20 minutes of use. Technician Arsen handled the bedroom unit well. He found the drain hose was clogged and mounted too low, cleaned it out, adjusted the mounting height, and confirmed it drained properly over a 2-hour test. The living room unit is where I'm disappointed. A technician from my home warranty company had already confirmed the unit, less than a year old, was completely empty of freon. Arsen couldn't initially find the leak and charged me to vacuum and recharge the system, with no warranty since the source was unconfirmed. During that process, he found the actual leak in a copper line under the house. Once identified, he refused to go into the crawl space to fix it and said no one else at the company could either. That doesn't add up: just months ago, five workers from another company spent a full week under the house for a seismic retrofit, moving freely through the entire crawl space without issue, including the area where this leak is now located. I offered to pay extra for him or anyone else to complete the repair and was still turned down. Instead, he recommended replacing the entire unit for $5,000, which doesn't make sense for a nearly-new system with one identified leak point. I'm now out the cost of a recharge that didn't fix anything and came with no warranty, and I still have to find another company willing to go under the house and finish the repair Arsen already diagnosed. I appreciate the diagnostic work, but a company that installs mini splits should have someone who can access a crawl space to tighten a fitting. Choosing an upsell over a specific, identified fix is why I can't rate this higher. Update: The owner, Alex B., responded to this review quickly and personally came out to fix the leak. He accessed the crawl space without any issue, repaired the fitting in a few minutes, vacuumed and recharged the system, and tested it to confirm stable freon levels and cold air output. It's a straightforward fix, which makes it more frustrating it wasn't handled this way from the start, but I appreciate the owner stepping in directly to make it right. Updating to 5 stars for the responsiveness and quality of the resolution.

Fixed the issues but not the smoothest experience and prices felt very high. I guess it's normal to…read moremark up prices but when you know how much these AC parts cost the prices feel kind of crazy. Ended up paying $1,300 to replace a transformer, capacitor and fuse and to hose the outside unit down with water. Also wanted to charge almost $500 to "chemical wash" the unit, which is something I know you can do yourself pretty easily. I know most places charge the same but it all feels so much like a scam when these parts are all no more than $40-$50 each max. When booking I also go left on read when messaging via Yelp and had to call 2 hours later for them to actually book and send a confirmation. Then they said the tech would text 30 minutes before arrival and they did not, and when I told them I was expecting a text heads up they said they "didn't receive these instructions".