Well, I wanna talk about how efficient and good the self-service options have evolved in the state…read moreof Kansas. From several years, I've been receiving my registration papers home where I can renew it from the app, but since two years, I haven't been receiving it. I happen to go to this DMV and stood up in the line. My turn was an hour later, however the lady or the host was in front of the desk. Happy to check with me on the reason of my arrival. I explained her my problem and immediately she took me to a specific kiosk where I can just type in my vehicle number and get a registration done in two minutes this is an extremely good service where people are concentrate of your time and help you get your work done during the business hours because you're also working at the same time and probably took a lunch break or whatever..

Great experience. We needed to get a car title updated quickly with a TOD. The wait in line feature…read moreis very helpful. For those who freak out about showing up through the waitlist bs without an appt, it's easy. You will take a seat inside and be called by the last 4 digits of your phone number. From there you take care of business, easy peasy. Texas DMVs could learn a lesson or two!!

You know, for a DMV this place really isn't so bad. Hear me out!…read more We recently purchased a new vehicle and needed to get our tags transferred. Like most people I'd been avoiding it and putting it off as long as possible. When the time came I visited their website and realized that I could have just made an appointment, but there wasn't anything available now before our temporary tags expired so I just set an alarm to go first thing the next day. When I woke up I realized I had so much more to do that day than I thought and checked their website again for appointments, much to my luck they had a spot for that afternoon open up and I booked it! I arrived right on time later that day, checked in via my phone, and was seen within 10 minutes. The appointment took probably five minutes in total and I was out the door. The big learning here was that it pays to make an appointment and I LOVE that you can do that these days. Another pro tip: bring cash or a checkbook with you as they do charge a processing fee on all credit cards.

It's only right to write a review during the wait! Johnson county is hip to the age of technology…read morewhere they do not allow physical "walk-ins" anymore. I found out yesterday that we have to "get in line" online first! I definitely think this may cut down on physical wait time in the office and allows us to pull up and get help faster. Was it inconvenient? Yes! Was it more efficient? Absolutely! I got here at 10:15, checked in at the podium and my number was called at 10:20. Now the actual process took around 30 minutes, but that's because I decided to be a big girl and get a personalized plate! Shoutout to Kansas for coming up with some cool looking plates, I love the "to the stars" quote and the sunset theme. I've been to 33 states and we definitely have the best sunset so it's spot on representation. Terra was so helpful and thoroughly explained the plate fees because I was set one the new distinctive black plates that are available to the citizens and although it's for a great cause I'm not trying to pay an extra $50 fee every year just to have it. So after talking through it I chose the purple sunset plate and the personalization was included in the one time fee to upgrade. If you see me cruising with my new plate this summer beep 3x so I know you're from Yelp

Whether you're a new driver in the streets or summoned here because your license is close to…read moreexpiring like myself, have no fear Kansas Drivers License is here! Since we are in the age of technology I tried to do my due diligence with the new feature available to renew online avoiding the hassle of driving here, waiting in line and having to take a picture on demand. WELL, something went wrong and it wasn't processed online and there is no way for me to "redo it" or update anything so here I am. I love the movie Zootopia and I see exactly what they mean with the reference to the sloths in their storyline. I know it was referring to the workers being slow, but it's actually just a slow and detailed process that could cost a lot legally if not processed correctly. Which explains why we all have to wait patiently, regardless if we want to or not. Another factor that makes the process longer than it should be could be due to being understaffed? Why does it seem like the things we need the most from license to registration you have to wait the longest to receive help? I really appreciate having digital options, but I really think we should focus on the base of the issue which would be creating a quicker in person process. The lady at the front desk was doing the job of 3 people at once. Despite the fact that she did everything seamlessly, we have to admit that she could probably help more if there was only one job to focus on and another person or perhaps two other people could help those on the computer and needing to drive so just one person can focus on everyone coming in the door every 30 seconds. Whew! This job isn't one for the weak and this type of work should be praised upon just like any essential worker from postal workers to nurses. It's just heartbreaking to see that we are spreading the people we need the most too thin. Sorry for the rant, but I clearly have plenty of time(: I just hope to see the day where places like this make life easier for everyone and something we look forward to instead of somewhere we avoid like the plague if we can!

This dmv office is horrible. I had an appointment at 10:15, they didn't eb see me until almost…read more10:30 and when they did, they said the documents I have from the hospital were invalid due to no date. online and on the pamphlet they give you there's no mention of the documents needing a date. Nobody ever answers the phone and it's imp to talk to a mange. don't recommend this office

Going to the DMV is like being loaded up with homework before the weekend. You know you need to do…read moreit, but you'll spend every waking minute avoiding it until it's all of a sudden Sunday night and you're forced into it. Luckily, the Grandview DMV is like having your parents step in and help you through it. I've had less than ideal experiences here, specifically when I had to move from Kansas to Missouri. The amount of oddly specific documentation I needed was on par for Pentagon clearance, and the staff member seemed to take some joy in the fact that I was one doc shy of approval. However if you're on top of it, it's not so bad. They do it all here, from registrations, property taxes, licensing, and whatever other beige tasks stand before you. The past few times, it's been licensing and I'm here to offer some pro-tips to make it easy for anyone who comes across this: - PAY ANNUAL REGISTRATION ONLINE: First off, if you're a MO resident, you get those annual car registration bills in the mail. Bite the bullet and pay for 2 years, online, the minute you get it. This will save you a trip from even having to come here. -GET IN LINE BEFORE: No matter what you're knocking out, take a look at their website (https://www.grandview.org/government/city-departments/finance/state-licensing-office) and/or download QLess. Both offer the ability to add yourself to the line digitally without leaving the house, saving hours. -REAL ID: Missouri is requiring Real ID in 2023 for flying (or use of a passport) so if you're renewing your driver's license, definitely come prepared to get this so you're not having to go back. I showed a birth certificate (ordered mine through a company called Vital Chek and it only took a week to arrive), govt check, social security card, two pieces of mail, and a current driver's license. There are other things that will work, like a non-expired passport, etc. but triple check their website before you leave the house so it's not a wasted day. -COVID: As of writing this, Covid is still a (big) thing, but they're open like normal. The area is large*, there's a temp check on the way in (no one was using it, however), and masks are required throughout. *Large until you get to the driver's license station, where everyone was crammed in like sardines. -NEW MO RESIDENTS: If you're a new MO resident, you need to do car registration THEN licensing, in order. Add yourself to the licensing queue while you're handling the first task so you don't spend the full day there. -WHEN TO GO: Common wisdom is middle of the week, middle of the month. Deadlines are often monthly, so they get more packed at the end of the month especially, or after holidays. I failed to add myself to the list, and it took four hours to get my license renewal, but had I known, it would've been easy-peasy. The plus side to all of this is their text communications and ability to track your spot in line via the app. I ended up working from my car and listening to podcasts, so it wasn't all bad. You could even go home and come back, no need to sit around all day if the waits are long. All in all, the ample parking, friendly-ish staff (most of the time), good signage throughout so it's clear where to go, and surprisingly easy jaunt to get there (less than 20 minutes from the Plaza) make this one head and shoulders better than downtown KC or others in more dense, urban areas.

I would avoid this location! Very poor customer service. I had everything I needed, I was able to…read morerenew my tags, however, the lady in 5 still had a very bad attitude. She clearly shouldn't be working in customer service. The old lady manager was also no help at all.

They open at 9am not 8am!…read more EverythIng went well & worked with a gal from the old office.. The sitting down is awkward when I'm used to standing at counter. Otherwise, it went as expected.

I love going to the DMV in Belton. I'm usually in and out in under 20 minutes. The office is small,…read moreand some staff can be short with you, but you are good if you don't let them ruffle your feathers!

I went to 8 different places attempting to get my Jeep licensed with a salvage title from WA…read more.. nobody really knew how to get it done. These guys were quick and easy to work with and got the job done at a reasonable cost.

This was the best DMV I have ever been too. There are 2 absolutely lovely ladies who helped me. If…read moreyou need to get your plates renewed or anything in the area of vehicle registration, go here! You will be in and out much quicker than going to a traditional DMV office. And you will leave with a smile!

we were in and out within 15 minutes... that is all I need to say! thank you Angelica, that was the…read morebest government experience I've had!

If I could give this negative stars I would. Don't even bother going to the walk-in appointment…read moreline, even if the appointments aren't available to book for 2 weeks out..... There has got to be another solution. Because I had no choice, I was there at 9am for the walk-in line. What they don't tell you is that they will only service the cars in the walk-in appointment line IF there's no cars in the appointment line. (Spoiler alert, there's always cars in the appointment line because there's apparently only one person working going the pace of a snail. It's almost as if this is intentionally set up this way). Then your car is trapped and you can't leave. I didn't get my car VIN checked until 1pm. 4 hours. Had to take half a day off work. Worst experience ever.

Walked in to renewal a placard, greeted at desk by older black lady who said need to seen on Motor…read moreVehicle side. We sit as 92 was number waiting on. We wait approximately 35 to 40 minutes and didn't have a form. A form that is clearly not referenced on the renewal document received! I'm thinking there should've been someone to mention this when we were asked why we were there.

The nicest folks and the most organized office. If you forget something, they will issue you a new…read morenumber before you leave to go get whatever you forgot so you sorta stay in line just to speed things up. Generally, they have a greeter for the first half hour to speed folks up and make sure every person is prepped for success. They are quick and to the point. Solid.

A month ago I realized my license had expired. I dreaded going to the drivers license office…read morebecause of the hassle. Long lines. Waiting. Waiting. I didn't find any of that on my trip. They have redone the building since Covid and it's brighter, more user friendly and less waiting! There is a front desk and a person directs you to where you need to go. They have big monitors so you can see your number and wait time on the screen. Very fancy! The examiner was very nice and cordial. It was a quick, easy process and even enjoyable. Next time I won't be so reluctant to get my license renewed. There is plenty of parking and the building is easily accessible. There was also plenty of seating in the waiting area.

Horrible! First -- the place hours give you the impression they are open trough the lunch hours,…read morebut it went down to just 1-2 stations open. Why don't they just close from noon to 1pm for the lunch break? But that was not the biggest frustration! I spent over 1.5 hrs waiting, because nobody told me they had a power outage in the morning and were backed up with processing. If I knew that -- I would have left and come other day. I was just one number up from the last number called relatively shortly after I arrived for "R" - but suddenly they started to call numbers for a letter "K" at the front and I had no idea why.

Very polite and professional staff. It was a cold day and they had me stay in the car and took care…read moreof everything.

Lots of huffing and puffing and eye rolling. No one seems to want to be working there at the least…read morethe lady that helped me. They are quick and efficient just with loads of attitude and rudeness.