This place needs to be shut down! Don't even stay here even if it is free! Completely disgusting!…read moreRoom was dirty when I walked in, no towels, no toiletries (just a half filled shampoo container), etc. I was patient and asked for supplies and a different room, which again was dirty. I didn't want to be difficult and Lysol wiped the entire room. When I opened the covers, the sheets had cigarette burns. The fridge had leftovers from the previous users. The smell of marijuana started coming through the vents. The furnitures were heavily stained. What made it worse were the roaches crawling on the bathroom wall and bedroom floor. Absolutely not!!! This place needs to be shut down or at least NOT listed/ recommended to tourists.

Nasty, gross room. Had reservations for 4 nights, checked out the next morning. When I checked he…read moresaid he would refund the money if I checked out by 11. When checking out No Refund!!!! The morning free breakfast was a joke. Avoid at all costs!!!!!

Room wasn't sealed so everything was moist in the morning…read more "Breakfast" was stale biscuits 2 kinds of cereal and some old hard boiled eggs.

Everything , only have one star because 0 was not a option terrible stay no communication amongst…read morestaff no one on the same page horrible experience and completely run down

Taking a much needed break in Kissimmee. I'm not doing any amusement parks this time cause it's too…read morehot. I plan to just enjoy the city and relax as much as I can. Located near Old Town, Comfort Suites is as beautiful on the inside as it is on the outside. There is plenty of parking so I don't have to worry about finding one if I stay out late. I arrived on time for check in which was already reserved. The male front desk agent was very pleasant. As he checked me in and handed me the card key, he also informed me what time breakfast started and some of the other amenities that were offered such as: * free wifi * poolside tiki bar * on-site coin laundry * marketplace/gameroom * fitness center * shuttle service to parks The room I was given was large, clean, and spacious with cool A/C. Along with a king sized bed and cable tv there were two small tables - one where I can eat and the other where I can write my reviews and charge my devices. There's also a small closet, clean bathroom, plenty of drawers for storage, a sofa, microwave, in-room fridge, and cabinet storage with a small sink. I think I'm set. Breakfast was daily from 6:30am - 9:30am. It's held in a large area with plenty of seating accommodating more than 40 people. Items being offered were: * various juices, hot tea/coffee, water, milk * dry cereal, fresh fruit, mini danish/muffins * yogurt, apple sauce, cream cheese, butter * small waffles, bread slices, bagels * eggs and sausage links in a chafing dish The area was kept clean and the items were refilled as needed. There are doors leading out to the pool area where you can chill and cool off from the heat. The are many lounge chairs and shaded tables around the 3ft-5ft pool, as well as a smaller pool for a more solitude relaxation. The tiki bar is open daily from 3pm -11pm serving cold drinks (alcoholic & non-alcoholic) and pizza. I have definitely enjoyed my stay at Comfort Suites Maingate East. There was so much to do on and off the premises. Got to relax which was the main reason for coming. The hotel is located just walking distance from Old Town where you can go eat or entertain yourself with many games and rides. Or you can venture around town to shop, dine, and have fun....the choices are endless which is why I keep coming back to this area.

Upon entering the hotel Mayte greeted us and provided great customer service. I highly recommend…read morethis Hotel. This Hotel has 24 hour use of Pool and Jacuzzi. It has Breakfast buffet is included from 6:30-9:30 am. The breakfast as good. The hotel room was clean. The price was decent and the parking is Free. Some hotels you have to pay for parking. Overall the experience was great.

The Hotel rooms are Amazing and very clean!! They have complimentary drinks and snacks for guests…read more21 and over from 5-630pm nightly.(2 drinks per register guest) We are here for a conference and the staff handled all the check in issues, volume ,etc like a boss Highly recommend them if your staying in this part of Orlando. Just make sure to check to see if there are any conferences here during your selected tme as it may cause delays or may be crowded. Definitely my favorite Hotel Chain!!

Looking at the hotel compared to other Embassy Suites, the rooms are more spacious but the public…read morespace such as restaurant, lobby and bar are more tightly arranged. I think there are fewer rooms per floor. The staff is friendly. I requested some shaving cream which they gladly provided to me. The hotel is just down the road from Disney World. It has a great locatiion not far from the airport. If I am ever in Orlando, this embassy suite is my first choice,

After much research, we decided to spend 2 nights at the Magic Moment Resort while we were in town…read more Many of the other places we looked at had activities and play areas that seemed geared towards older kids, so we chose this hotel. If we had paid closer to $60-80/night, I would have been happier with the quality of the experience but docking stars because we paid $150/night which was not worth the experience. PROS - great location, 15-20 minutes from Disney - a lot of restaurants and shops nearby - safe area, free parking - fun playground and pool - breakfast is included in the cost - decent sized, clean room with comfortable beds + fridge - pack & plays available CONS - price varies drastically, we booked a month ahead at $150/night including the resort fee and taxes -- it would have been cheaper for us to wait - check in isn't until 4 PM - the free breakfast is lack luster and SO weirdly organized/arranged - some of the photos used to advertise do not match the areas currently there (specifically the movie/art area) - the pool area needs cleaning - they have Starbucks onsite but it's hit or miss if it's open - their snacks/drinks in the lobby are insanely expensive AND most egregiously, they WILL try to trick you into a time-share presentation and can be very pushy. We were two women traveling with a toddler, I don't want to be approached by a sales guy while in our bathing suits trying to relax at the pool. We had to say no multiple times.

they lied the room had cracked walls a dodo stain on the pull , couch under it was a half opened…read moreHershey bar and cracked m&ms and the bed was not sturdy the tv remote hade patched tape on it and the tv kept switching to spanish and other than that everything was good

This was our second stay at this Holiday Inn. It was just as wonderful the second time around. We…read moregot in late & Jonathan checked us in quickly and cordially. He gave us a parking tag for our FREE parking spot. The room he gave us had a small patio overlooking the pool, and we had a great view of the Beaver moon - so bright. The bed was so comfortable and we had a great night's sleep. We kept our cold packs in the freezer and they stayed frozen. We had enough outlets for charging our electronics, which we appreciated. We watched the flat screen TV, but we forgot to ask why we could not get CBS or NBC on the set. The breakfast had a lot of different items and was very good. We had the scrambled eggs, sausage, bacon and orange juice. Husband also had the potatoes, and I had fresh fruit and yogurt. There was also a variety of baked goods, cereals, and beverages: bottled water, coffee, apple & orange juice, tea and hot chocolate. Check out was quick and easy with a friendly employee. We let her know that the sink in the bathroom was a slow drainer. She appreciated the information and said she'd take care of it. We will be back!!

Located close to the Orlando Airport and Disney World Epcot. Located next to a 24 hour McDonalds…read more This is a great family hotel, with an excellent breakfast buffet $16.99 per person, large swimming pool, jacuzzis, and kids pool, fitness center. Nice, clean rooms, and inexpensive rates!

First of all so thankful for the wonderful rates. The hotel really was worth the prices. At first…read moreglance the hotel doesn't look that great. The paint job is pretty dark. But it really is beautiful. Looks like there's still renovations going on, so beware. Our room has no carpet, such a blessing. Beautiful culture. There's a lot of rules but i appreciate them because people can be absolutely horrible. The thing that bugs me is how cheap they can be lol. Water filters aren't changed, they kinda nickel n dime you on little things. Breakfast serving rules are a little weird. It's very hot. Maybe ac doesn't work in the halls? Ice machine doesn't work, housekeeping comes only every 3 days lol.....Other than that i mean they are very clean, nice clean amenities. Not bad we would come back.

On 5/12 I checked in for a single night stay. When I went to wash my hands in the sink, the hot…read morewater was not hot. I assumed it may have needed longer to heat and did not pay attention to it further. Later, I turned on the shower water and let it run on full hot water for several minutes. The water never got hot, even when placing the dial in multiple locations. I attempted to call the front desk to notify them of the issue and received no response (line just kept ringing). I walked to the front desk and provided verbal notification of the lack of hot water. The hotel employee acknowledged knowing of the issue, said it happens sometimes and did not seem to be notifying anyone to resolve the problem. I went so far as to ask the employee if they were aware of lack of hot water being a health code violation. The following morning, I checked the water to see if the issue resolved. The water still did not heat up. When I checked out, at 6am I again told the hotel employee of the issue and asked to speak with a supervisor. I was told no one was available and I would have to call later in the day. I have attempted to call multiple times and the line continues to ring with no response. Also, the 3rd floor "Family" building has a heavy odor of marijuana. Seeing as how there are several signs of no smoking and young lungs and families stay there you would think they would try and run some fans or an air purifier to resolve the issue. Do NOT stay here.

Went for a week vacation with my family. We stayed at the villas at this resort. I read a few…read morereviews. They did not give this resort a good review. I didn't let that distract me and I still took a chance to explore this resort on my own, and I must say it did not disappoint. It was something for everybody to do in My group. that came down there with Me. The villas were very spacious clean guest services were very attentive. The pools were clean and sanitized. I have to give it a 10 out of 10 I definitely will be returning. I forgot to add the bar by one of the pools. I must say the Bar staff was very welcoming.

We stayed at Calypso Cay through Monster Reservations. The accomodations and check in was top notch…read moreand we got to check in early . The one bedroom was spacious. The pool crystal clear and the slide was a bonus. Being in the heart of Kissimmee was another bonus as visits to get spots in the area was great.

Gorgeous property. Clean room. Easy walk to Disney Springs. Shuttles are kind of a pain to schedule…read moreto the parks but the bus company has comfortable buses. I felt like the market just off the lobby was very overpriced. We didn't use the pool but it looked clean and it was busy so I assume it was nice. We reserved a King size bed online and paid online and when we got here they did not have the room we reserved. A little disappointed given my husband is a diamond member. The staff we did interact with were polite but not overly friendly. Truly just a "mid" experience for a Hilton.

Jackie and George.. REALLY... so you didnt really explain…read morethe new rule.. offer up points or a free night. None of this is the HILTON I know and frequent. Too bad so sad for me that you both didnt even bother to care. Os This is the view from my window. People find another hotel.