Company is terrible just from the start of the entrance it looked like it only had the employees cars out for sale it was super limited so I went around thinking I came the wrong way, nope I was wrong the back was the service area with ALOT of warn down cars in it and the side was cars smashed up with window stickers saying (not ready for sale) I decided to give them a shot cause I'm not the type to judge a book by it's cover I open the door and see all the staff stare at me with no greeting and I ask who do I speak to if I'm trying to get a car, one gentle man says (me) so I go to him to discuss the car I'm looking at give him all my information and few seconds in boom I'm not approved for a auction car, why is it that I'm approved for a new ass car but not approved for a auction car? How does that make sense? Not to mention the place itself was not in the best shape it looked like it was a worn down nail salon I'd say to please avoid but hey that's just me‍ read more

Kar Town - Left side (cars not ready for sale) middle (cars not ready for sale) - Used Car Dealers Near Me - Rosenberg, Texas

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They trap you into buying a crappy car. I went and brought a car from them, within the first week engine light on. I take it to them they said they fixed it the VERY next day it came back on. Took my car to them AGAIN , they said they fixed it and boom same exact thing the next day it's back on. So they will keep your car for days leaving you without a way to work since they don't offer loaners and will take their sweet time but they won't fix your car they will put a bandaid on it and you'll be stuck paying on it the next 3-5 years smh. Once again my engine light is on for the 3rd time within 2 months of having the car smh. read more

They don't go over a car completely don't believe hype , they just sold me a truck 2009 1500 dodge ram , with a bad motor in it. I just bought it 2 weeks ago and then the oil pressure light came on and now the whole truck is out of service, and I have to wait on them to put a whole new motor in the truck. Prior to buying any car from them you need to ask to see the 78 point inspection paper on the car or truck . Don't let them get you how they got me , a first time buyer just trying to make it . Trusting them to put me in something reliable was a big mistake should've did my research first . Don't be a victim, now I have to find rides back and forth to work but do they care or even apologize ? No , it's cold world watch ya back . read more

If I could put zero stars I would. I was denied today because they said my Disability income from one of my employers was "sketchy" and weird and they the underwriting manager says because of my Disability income I didn't meet thier internal "score" system. This is blatant discrimination prohibited by the Americans with Disabilities Act. I have more than enough income (more than $6000 per month from multiple employers) but because I can't work a physical labor job and am getting Disability income they turned me down because Paulina said it was wierd and they couldn't see why I was getting paid for Disability because it was "wierd and sketchy. So here I am pregnant and high risk, and discriminated against because my income is partially from DISABILITY PAY!! I will be filing a law suit and reporting them because no one should have to be discriminated against because of the type of pay they received. The Americans with Disabilities Act of 1990 or ADA is a civil rights law that prohibits discrimination based on disability. They will be getting reported because no one deserves to be told that because they are paid for being DISABLED...that they don't qualify for something that someone who isn't disabled with regular income would qualify for! read more

Needs a negative star rate, worse business ever sold a 2012 honda civic with 115,000 miles for $20,000.00. Fresh out of high school didn't know much about cars. That's where they try to get u. Had multiple problems off the back and had to personally fix it. Also have to pay biweekly $260 which is 520 a month for 3 years for a 2012 honda civic. I suggest to not go this shop, trust me and the previous reviews. Overpriced with ran down/broke down vehicles. read more

Bunch of liars!!! you do not need my landlords cell phone number and address! you also don't need to deny us just because we've moved a few times. you have no idea of our situation. how dare you waste our time with "this is all we need, make sure you bring this", when there is a long list of other things you "need" supposedly!! our lease should be enough for you. you guys are nothing but frauds!!!! read more

Had a ad for 78$ down and when I went they wanted more down and they said customers is our speciality bullshit

So apparently my in house credit is not good enough to buy from them, but my fico is. I was also told that my address was too far away, not in a fifty mile radius. They said my income is good, but I haven't been at my job long enough (over three years). All hype no again. read more

I got my truck in 1 hour and 15 minutes with Rosa. They had a $78 down special with no catches. Yes, of course its better to out more down on a car but I needed one now! The most simple car bat experience I've ever had. You will need to provide about 12 references and 6 need to answer the phone. Get that together before you go. read more

Kar Town - Me and my New ride. - Used Car Dealers Near Me - Rosenberg, Texas

They're liars they sold me a car without a air bag in it I could have died never told me the car was in 26 incidents before I got it!!!

Macy was Great! really helpful and knowledgeable about everything she was honest and made my whole buying process easy. she's the girl you need to go see she'll get you done quick! read more

Thank you paulina for helping me out in a very rough time in my life i appreciate everything you did for me. and you showed me there is loght at the end of every tunnel . thanks again !!! if anyone is looking gor a guraduan angel in the car business look for paulina at kartown!!!! she is the best in fhe business!!!! read more

please run biggest mistake go to the next dealership these ppl are rude they all have attitudes they just want your money thats why they let you put down a low deposit they no they cars are not reliable or run great in will break down in a week a month after you purchase first i make enough money to had pick out my own car it was old i was paying damn near $500 a month on a 2009 the motor ran hot they say car had warranty waited 5 days without the car for them to tell me i have to pay 2000 for the motor the 18 month warranty was still active but want me to pay since i had this vehicle its been nothing but problems the lady carla issued a uber pass then two days later cut it off i have never had bad business or dealings they get a 0 rating i will be reaching out to corporate in sueing them i will have the last say so god no yall do good ppl that work hard dirty yall day is coming this business need to be shut down read more

Well I've had a lot of luck with KarTown I've bought a few vehicles from them and have not had any issues with them fixing them for me the warranty is great for a used car dealer and to have warranty and now the one year 12,000 mile 100$ deductible you really can't beat it . Also the salesman that helped me mr Henery helped me get my car did an awesome job with getting me in and out as fast as possible so here's to you KAR TOWN for being great . read more

Kar Town - Used Car Dealers Near Me - Rosenberg, Texas

Kar town puts VERY CHEAP OIL in your vehicles which overtime deteriorate your car and if you are getting your car worked on as well they will use junkyard parts NOT NEW PARTS WHATSOEVER. read more

Had a wonderful experience. Came in for a truck was in an out within an hour with the vehicle I had my eye on. Paulina helped me from start to finish. She made the process extremely smooth and explained everything in detail. She was extremely helpful. I highly recommend giving her a call! Thanks Kar Town! read more

i loved my experience here. everyone was extremely friendly and helpful in getting me my new car, (which i love btw). Paulina is absolutely amazing at her job and helping her customers feel both welcome and comfortable. She talked me through everything, step by step, to ensure that i got exactly what was perfect for me. 10/10!!! read more

Kartown has the best selection and service. All the employees are friendly and extremely helpful. Ask for Alma is the best

Karla was the best....very friendly, professional and helpful. Straight forward and helped in every way to get us a vehicle that fit perfect for my spouse. Overall we drove away with a beautiful car and had a great experience! Check her out!!! read more

Made an appointment, went a few minutes early and waited over 45 minutes past the appointment time to talk to someone while other (non-white) people walked in and were helped immediately. Told my daughter she needed $1500-$2000 down before we even looked at any vehicles, after my daughter's best friend only had to put down $250, had only been working a couple of months and she drove a jeep home the same day. Then they came back and said they would not give a loan to anyone in the military (daughter has been in the Navy for 8 months, which you don't get fired from and can not quit your job). I would NOT recommend these people to anyone, especially if you are white and in the military!!! read more

First off, I'm not upset that I didn't get the options I wanted this is about the experience. I stopped by and spoke to James who told me he couldn't tell or show me anything until I filled out a application which"only takes about 15 min". Returned shortly after with paperwork I was asked to bring, of course he was busy so I got this other lady. Filled out stuff so she disappears to "talk with the owner" comes back several times asking dumb questions then tells me "if you don't use our in house insurance, we will need you to pay us the deductible. When I asked her why would I do that I have insurance and i PAY THEM. She says"oh we do things different here" really? Well the way you do things IS ILLEGAL, told her if that's the case never mind. She disappears again then comes back saying "since it's a major carrier it should be fine" then grabs some keys and says I have one to show you. I ask her how much for my trade in, she says she didn't know, made her find out. After finding that out she wants me to look at the car, I ask her how much is it and she says"I don't know that's part of the NEXT PROCESS" really? You can't tell me how much a car on your lot is. After a hour and 45 minutes I left never being told how much the vehicle was or HOW MUCH they would finance for or terms just telling me payment will be " about 400" what a waste of time. I will be contacting the proper authorities to notify of this illegal practice they are doing regarding insurance. Save yourself time, BEWARE read more

Rosa helped me get a car with no problem this is the best place to get a car!!!! GO KAR TOWN!!!!!

gret place even tho i didn't get a car they where wonderful i will still recommend this place to others daniel washington

The salesman was very nice. The overall experience is they suck! I would NEVER recommend this place to anyone. The car they sold to me had a 30 day warranty and as soon as that 30 days was up I started having problems. I called them 3 times and they never came and go the car. As soon as I missed a payment they called but have still not gotten the vehicle. So I have a big yard ornament. I wouldn't send my enemy to this place. read more

Myself and my husband purchased a car from Kar Town almost a year ago and we have had problems with our vehicle ever since. Although our salesperson was extremely nice and tried to help us purchase a car, the car that was sold to us is a lemon (and it's a 2010 vehicle). At the time, I thought we were getting a reliable car, especially since she showed us the Car Fax, which showed the vehicle was not in any accidents and the previous owner kept up with the maintenance on the vehicle. More than likely, the Car Fax that was showed was falsified. The issues started three months after we purchased our vehicle, After that, it seemed as if there was a problem every three months: From the fuel injectors to the starter, there was something always wrong with this car. Even though we had a warranty, we still were not able to receive repairs from Kar Town. One time, we took the car there due to an issue with the cable coils. The head mechanic informed us that there was a recall and there was nothing they could have done. As for the mechanic, he was extremely rude and acted like we were bothering him that day. After dealing with him, we took the car to a dealership that was specifically for our vehicle and found out that not only there was no recall, but the mechanic could had easily repaired the issue. We ended up having to pay out of our pockets for an issue they could had fixed by the dealership for free. After that, any issue we had we decided not to go back to Kar Town since they didn't want to do any repairs anyway. After having the car in the shop almost two months ago, it's back in the shop again due to the timing belt. This has become more than a major issue, this has been a huge headache, because we have put more into the car financially then what we put down for a down payment! There's always a problem almost every three months, which makes me wonder if another issue will come after we resolve the latest repair. I would never recommend anyone to go to this dealership. If possible, stay clear of this place and go to a someone that will not sell you a lemon. read more

Stay far away. They won't tell you the price right away like a normal lot probably because they are 2-3 times over book value. Then you tell them you don't want your credit pulled but they do that anyway after saying it's just paperwork. Demand the price 1st before you fill out anything. I can tell you now you will walk away soon as they try to sell you a 10 year old used pick up with 90k miles for the same price it was new in 06. I would give this place 0 stars if that was a option. Place is terrible and several people are rude. Not sure how they stay in business unless it's because people want to pay over double what a vehicle is worth. read more