Company is terrible just from the start of the entrance it looked like it only had the employees…read morecars out for sale it was super limited so I went around thinking I came the wrong way, nope I was wrong the back was the service area with ALOT of warn down cars in it and the side was cars smashed up with window stickers saying (not ready for sale) I decided to give them a shot cause I'm not the type to judge a book by it's cover I open the door and see all the staff stare at me with no greeting and I ask who do I speak to if I'm trying to get a car, one gentle man says (me) so I go to him to discuss the car I'm looking at give him all my information and few seconds in boom I'm not approved for a auction car, why is it that I'm approved for a new ass car but not approved for a auction car? How does that make sense? Not to mention the place itself was not in the best shape it looked like it was a worn down nail salon I'd say to please avoid but hey that's just me‍

They trap you into buying a crappy car. I went and brought a car from them, within the first week…read moreengine light on. I take it to them they said they fixed it the VERY next day it came back on. Took my car to them AGAIN , they said they fixed it and boom same exact thing the next day it's back on. So they will keep your car for days leaving you without a way to work since they don't offer loaners and will take their sweet time but they won't fix your car they will put a bandaid on it and you'll be stuck paying on it the next 3-5 years smh. Once again my engine light is on for the 3rd time within 2 months of having the car smh.

I enjoyed the experience from start to finish. The online experience was easy, informative, and…read morehelped me quickly narrow in on exactly what I was looking for. My experience at Legacy Ford of Rosenberg was truly exceptional. It was genuine, honest, and comfortable, due in large part to their amazing staff. I knew I was in the right place from the moment I arrived. It started with the way I was greeted at the reception desk - friendly, professional, and courteous. That same approach extended throughout the dealership, from the polite cleaning crew and café staff to everyone I encountered during the process. I even had one employee offer to pay for my breakfast. Those small, genuine gestures say a lot about the culture they've created. The finance department made everything easy, straightforward, and stress-free. I especially enjoyed working with Chris Spisak, my salesman. He impressed me from the moment he introduced himself over text and sent me a personalized video of the Bronco I was interested in. In the video, he walked me around the vehicle and pointed out its features and finer details before I ever stepped foot in the dealership. Throughout the entire process, Chris listened, focused on my needs, answered my questions, and worked hard to make sure what I wanted was exactly what I was shown - and ultimately what I received. I never felt pressured or like I was simply being sold a vehicle. This was truly one of the best car-buying experiences I've ever had. I look forward to servicing my Bronco at Legacy Ford of Rosenberg and purchasing another vehicle from them in the future. If you're looking for a new vehicle, I highly recommend stopping by Legacy Ford of Rosenberg and asking for Chris Spisak. He and the entire team made the experience exceptional from beginning to end.

I've always had a good experience here, except for one time when I needed my car fixed because of a…read moreweird sound I was hearing. This is my second Ford I've ever driven, and I'm not used to leaving my car at a dealership for a week for them to diagnose the issue, especially compared to when I take my Japanese vehicles to the dealership and they diagnose it right then and there. Other than that, they take good care of me and my vehicle, though I haven't had any major repairs done because any smart person knows that dealerships tend to overcharge. Aside from some minor issues, they've been solid.

Five starts to this location! We own a Kia Niro and a Sportage and we love them! The employees go…read moreout of their way to serve the customers. Parts department always gives you the report of what the car needs, thank you Jerry and staff, everyone! Five stars!

Please do not stop at this dealership as these people are marking up their vehicles by more than…read more$10,000. This guy T.J. salesperson believes he runs the place and maybe he does as the GM Juan let's him have his way? Also claims that they never sale vehicles for what they list on the window; but, try and sale you things you don't really need. Horrible tactics and bad for business!!! The worst in the car business for fort bend area!! Stay Away from this dealership!! Vehicle was listed at $50,650 and once we got there, they wanted $62,350..... Unbelievable!!!

I have been trying to talk with Mr. Finnegan about a few different serious service issues that I…read morehave had at his dealership. For a Over 2 weeks they have been telling me he hasn't come into the dealership. Before, when I was talking with the GM Mr. Torres he told me a few times that he would talk and have a meeting with Mr Finnegan the next day because he was coming in and they would talk about my issues but then he was the one that started telling me he hasn't come in. I have left messages, wrote different reviews on different platforms but absolutely nothing from them in a total of about 6 weeks that i have been lookingfor answers. No wonder no one else answers any questions at these dealerships if EVEN THE OWNER DOES WANT TO TALK WITH A CUSTOMER!! HORRIBLE CUSTOMER SERVICE ALL THE WAY AROUND

My regular auto service checked my car and after a couple of checks informed me that a part that…read morewas under warranty needed to be replaced by a Buick dealership, I took the car in and the technician, Brandon took excellent care and follow up on my car. He informed me about a couple of other minor issues. I was very pleased with his communication, expertise and friendliness. I highly recommend him and Finnegan Chevrolet Buick GMC.

NO INTEGRITY FROM THE SALESMAN OBI TO THE FINANCE LADY!! Buyers beware they charm you in and…read moreeverything they promise will not come to pass! we purchased a suv and was promised some mats , we are still waiting on them!! purchased vehicle and had to take it to a mechanic the same week and paid over $3000. I just wished i had read the reviews first!' They are all consistent!! THEY ARE GARBAGE!! DISHONEST!! and when you call they avoid you from the manager to the clerk!!' They will all reap what they sew!!!' I wish i could have given no stars because that is what they deserve!!!

There honesty and customer service is the worst. Automotive repair is totally dishonest. After…read morehearing how they kept an elderly woman's car for 150 days and it was still not repaired I ran out of there. Not only that but the list is long. I won't waste my time. But if you're looking for a dealer this one should be the last place you consider. Look for another dealer to care for your car or truck. I would give no stars if possible.

These past few weeks when I have been struggling to use my car with two broken external handles, I…read moreWISHED I had the mechanical skills to fix my car. Since I do not, the next best thing was finding LA Auto which is Woman owned and Operated to fix my ride! LA Auto was brought to my attention thanks to the Projects feature in the Yelp App. I sent out a request for a job or service and Yelp broadcasted it to businesses to reach out to me concerning the service. I had initially had a different mechanic before LA Auto that was going to do the job, but a price change occurred before the vehicle was in their possession. Decide to nix that mechanic and go back to the drawing board acquiring estimates for the job. By this point, I had already ordered and picked up my parts directly from the dealership so they would match my vehicle. All I needed was the labor to complete the repair. I was really intrigued that there was a Woman owned and operated auto shop in Houston, so I decided to reach back out to the shop about an estimate for labor. My inquiry was Friday afternoon, so I didn't expect to hear back until Monday. Liz, the Owner, however, was in contact with me in and out the entire weekend asking for pictures of the parts to ensure they were correct for the vehicle based on the VIN as well as making sure they didn't need to paint the handles. She gave me a range on the price for the labor, which I could understand because she never saw the vehicle before- only pictures of the damage. We did most of our communication on Monday which offerred a great opportunity for me to get the car fixed that afternoon since she had an opening. I honestly thought I may have to come back another day to get the job completed because EVERY OTHER BODY SHOP I SPOKE TO said I would have to drop the car off just to get an estimate. I did that with one Pearland body shop and received a quote of over a THOUSAND dollars just to fix some handles! They even stated the labor was high because the panels of the car had to be removed. Thanks to Youtube, II knew that was not the case and Liz the owner and my mechanic confirmed my research as she completed the work on the vehicle in less than an hour WITHOUT removing the inside panels. She worked fast and I was even able to see her work from the office which provides a chair or two inside for waiting customers. A/C is blizzard cold inside the waiting area, so bring a jacket. This is not your car dealership waiting room with tvs and refreshments, so bring your own, but Liz worked so fast I didn't need to indulge in either! Really friendly, sincere, and affordable service from Liz at LA Auto. I am so glad to not only have my car repaired (FINALLY, with the exception of one small part that the dealership gave me in error that doesnt affect the main fix) but I am so estatic to support a small business owned and operated by women. I am telling everyone I know about LA Auto if they ever need repairs on their vehicle. This place is a real gem and deserves to shine!

Was searching for a shop to install lowering springs on a supra. Discovered this place and saw…read morepositive reviews. Staff was professional and provided a reasonable price. They did an amazing job. Thank you. Would definitely recommend.

The service was excellent, the AC is working very well. Mr…read moreMarvin Paz (service advisor) was kind, efficient, and gave us all the help we needed. Thank you!

I received outstanding customer service When purchasing my new Honda this will be my first time…read morepurchasing a Honda so far so good!

I had a great experience here. The experience started with Samad! He was awesome and great…read more Unfortunately he wasn't the one who sold me the car but that is okay! Matthew was awesome. Very sweet and patient. He helped me get my 2023 Tesla Model 3. Assisted with a lot of the questions I had. Overall good experience! Highly recommend

Luis/Louis... I walked onto the salesfloor and the guy completing the intake got my name and…read morenumber. He stated there were 3 ppl in front of me. Ok, no worries. I went outside to look at the Lexus, Toyota, and Hondas. Luis called me while I was outside. Asked if I wanted water and what area I was looking outside so he could join me. I had my own water and told him where I was. I was literally outside in the heat for at least 20 minutes. No one ever came outside. I walked inside then out to my car to the next dealership. Nobody said a word. Someone text me 10 minutes later asking if I was still at the bldg. Nope. Have a nice day.