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    Shottenkirk Fort Bend Kia

    3.4 (82 reviews)
    Closed 9:00 am - 8:00 pm

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    All Talk, No Action I drove 2.5 hours from College Station to Rosenberg for a 2022 Silverado listed at $27,505. The truck was damaged, missing trim, and not as advertised. I was told repairs would take a week, but after countless calls and broken promises, I showed up to find it still unfinished. On test drive, the transmission slipped and jerked, yet they refused to lower the price or make it right. Instead, they tried pushing $1,500 of useless add-ons and reminded me to "sign the wall" for troops--while offering no military discount. Dishonest, poor communication, and zero respect for customers. Don't waste your time here.

    Bathrooms
    Jando S.

    Most of the KIA dealerships in the greater Houston area were all subpar on the ratings front, except for Fort Bend. Rosenburg is not exactly close for me (#1) but it was worth the drive to get everything I wanted: solid pricing, quality work, and stellar service. A number of online forums also corroborated their service approach, which was professional and not obnoxious as other places I've encountered previously. There was no hard sell to take on additional services and they were patient with me and cared for my vehicle in a way where I was impressed. Booking an appointment online was a cinch and it's clear they were popular since I couldn't secure anything for at least a few days to a week out. The waiting area near the service station is on the smaller side, but I was able to hang out in the showroom area and do a little work. There are limited refreshments, such as cold bottled water and coffee packets. Overall the place is clean and super modern. The dealership itself may be small, but the staff is mighty. They managed to get me on the road in a little less than an hour and now my whip is running extra smooth. For all things service-related, I'm definitely happy to make the drive here for the added satisfaction for a good experience. Thanks to Jerry and team for taking care of me! ____________ (#1) And welcome to Houston: land of cheaper gas prices so we can drive 40 min in every direction.

    Windows duct-taped shut due to faulty window regulators.

    Purchased 2 Kias many, many years ago, then one for my mom and dad, then 2 more around 2016 -- all from Ft Bend Kia. The last two were Optimas for myself and my wife. On my Optima, a few weeks after that last purchase, the trunk kept popping open. "No problem" they said, and replaced the gadget that keeps it from doing that. Later, the back floorboard was full of water. They said "it's just a clogged AC line, no problem". A few years later, all 4 windows fell into their corresponding doors and I had to use pliers to grab the glass and pull them back up. The driver's side fell with such force that it incurred a hairline crack down the middle. They said "no problem, it's the window regulators, typical wear and tear... $2800." I said "Nope, I don't think that I opened the back windows, ever, nor the front much either for that matter -- at least not anywhere near enough to wear the motors out." But they insisted, and I declined the repair. I resorted to duct tape to keep the windows up since i really just use the car for work and back. I later found that many people had this same issue, and it was and still is an ongoing "Known Issue", with Kia window regulators, and you can find potential lawsuits all over the internet, but nothing has ever been settled. Some local repair shops have replaced so many of these they say they can do it with their eyes closed, but it's still expensive and they've forewarned me that the replacement regulators aren't reliable or guaranteed for more than 30 days either. But the car was paid for, so I've endured, driving it with all 4 windows duct-taped shut for the last few years. Fastforward to 2024. I went back to Kia since it was under new management to see if anything has changed regarding this regulator debacle or if maybe the cost for repairs wasn't so steep. They said that they would have to hook the car to their computer and perform a new diagnostic as the original diagnostic they did a few years back "expired". (I didn't realize that was possible, yet here we are.) The price for them to run a new updated diagnostic is $275. (Again, this must be paid up front so that they can confirm that the windows don't work so that they can then, and only then, quote the cost for repairs.) I think that I may have laughed at that point, and declined the offer. Needless to say, I walked away. Forever. I'll leave my review as-is since my blood is starting to boil just by typing this. Hopefully you all have a bit better experience than I've had.

    2021 Kia Sorento SX Prestige XLine

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    8 months ago

    Super fast friendly and efficient service! It not close to me but worth the drive because of the experience!

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    2 years ago

    Excelente servicio, muy amables en cuanto a trato , y rápida respuesta, el lugar está demasiado limpio y cómodo para esperar tu auto

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    Oscar was very polite and had good communication when my car needed to be looked at. I appreciate his professionalism.

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    Review Highlights - Shottenkirk Fort Bend Kia

    He worked alongside Enrique, the general manager, to make sure I was taken care of.

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    L A  Auto Car Sales & Auto Repair - Timing belt Subaru

    L A Auto Car Sales & Auto Repair

    (22 reviews)

    These past few weeks when I have been struggling to use my car with two broken external handles, I…read moreWISHED I had the mechanical skills to fix my car. Since I do not, the next best thing was finding LA Auto which is Woman owned and Operated to fix my ride! LA Auto was brought to my attention thanks to the Projects feature in the Yelp App. I sent out a request for a job or service and Yelp broadcasted it to businesses to reach out to me concerning the service. I had initially had a different mechanic before LA Auto that was going to do the job, but a price change occurred before the vehicle was in their possession. Decide to nix that mechanic and go back to the drawing board acquiring estimates for the job. By this point, I had already ordered and picked up my parts directly from the dealership so they would match my vehicle. All I needed was the labor to complete the repair. I was really intrigued that there was a Woman owned and operated auto shop in Houston, so I decided to reach back out to the shop about an estimate for labor. My inquiry was Friday afternoon, so I didn't expect to hear back until Monday. Liz, the Owner, however, was in contact with me in and out the entire weekend asking for pictures of the parts to ensure they were correct for the vehicle based on the VIN as well as making sure they didn't need to paint the handles. She gave me a range on the price for the labor, which I could understand because she never saw the vehicle before- only pictures of the damage. We did most of our communication on Monday which offerred a great opportunity for me to get the car fixed that afternoon since she had an opening. I honestly thought I may have to come back another day to get the job completed because EVERY OTHER BODY SHOP I SPOKE TO said I would have to drop the car off just to get an estimate. I did that with one Pearland body shop and received a quote of over a THOUSAND dollars just to fix some handles! They even stated the labor was high because the panels of the car had to be removed. Thanks to Youtube, II knew that was not the case and Liz the owner and my mechanic confirmed my research as she completed the work on the vehicle in less than an hour WITHOUT removing the inside panels. She worked fast and I was even able to see her work from the office which provides a chair or two inside for waiting customers. A/C is blizzard cold inside the waiting area, so bring a jacket. This is not your car dealership waiting room with tvs and refreshments, so bring your own, but Liz worked so fast I didn't need to indulge in either! Really friendly, sincere, and affordable service from Liz at LA Auto. I am so glad to not only have my car repaired (FINALLY, with the exception of one small part that the dealership gave me in error that doesnt affect the main fix) but I am so estatic to support a small business owned and operated by women. I am telling everyone I know about LA Auto if they ever need repairs on their vehicle. This place is a real gem and deserves to shine!

    Was searching for a shop to install lowering springs on a supra. Discovered this place and saw…read morepositive reviews. Staff was professional and provided a reasonable price. They did an amazing job. Thank you. Would definitely recommend.

    Shottenkirk Fort Bend Kia - car_dealers - Updated May 2026

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