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    Karen Audio

    5.0 (2 reviews)
    Closed 9:00 am - 6:30 pm

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    Independence Audio-Video

    Independence Audio-Video

    4.5
    (23 reviews)

    I have a Mustang GT Premium with the 12 speaker Shaker Pro system including subwoofer. Wonderful…read morefactory system but left more to be desired. After a lot of research on the best place to take the car to for a full system upgrade while retaining the factory Ford Sync head unit all fingers seemed to be pointed at Independence Audio being the folks I could trust the vehicle with. There are a lot of electronics in these new vehicles these days, I wanted it done properly because it is a vehicle I have been doing a lot of mods to and plan on keeping for the long haul. I live almost 2 hours away down in the Ozarks but was willing to travel for quality and piece of mind. They were booked out a little while if course but what reputable place isn't, I didn't mind waiting. I dropped the car off for a few days and they replaced all the speakers, subwoofer and factory amp with JL Audio all the way around. Couldn't be happier with how clean the install was and the sound quality. You pop my hood or look inside the interior of the car you can't even tell these folks were in there other than the bass knob installed neatly in the console by my shifter. Pop the trunk and the subwoofer and amplifier are tucked neatly out of the way with room for cargo and access to the spare tire and jack. 100% worth every penny. Chris Stroud was my rep and was very smooth and informative to work with from the first phone call to my back and forth with questions and kept me updated through the entire process. Never gave me the feeling I was bothering them. My installer is a wizard and absolutely killed it!! Very professional, highly recommended!! A+++of

    These guys were awesome! Dave asked us a lot of questions about what we were looking for to find…read morethe right product, the right size, etc for the need we had. They were so easy to deal with. Plus, he even came out and installed it for us for a very reasonable fee, three days after we ordered it!

    Loud & Clear

    Loud & Clear

    1.6
    (5 reviews)

    I needed a new head unit in my car and I had heard these guys had a great rep for doing great work…read more Normally I could install this myself, but after owning the car and researching what I all ready had, I had heard that since it was a factory Bose system, it was a bit more complicated than just a regular install. So why not go to the pros I thought. I goto the shop to purchase and set up a date for the installation. I told the guy what I had and he said it would be no problem. Thinking he's just not realizing what he is saying I tell him again, its a factory Bose system for my model and year of car. Again, he tells me its no big deal and we set up an appointment for Nov 8 10 am. Thinking I am in good hands, I show up to the shop at 10 am, and no one is there, doors and locked and lights are off. Finally at 10:30 someone shows up and lets me in. Then shortly after that, another guy shows up. They finally come get my keys around 11:15. Finally around 11:45 my car goes into the shop for the installation to start. After 3 hours, whom I assume was the manager comes out and says something isn't going in right, they have to rewire the system. They cant use the existing wires from the harness. I asked him if it was because of the Bose system and he said yes. I told him and I specifically asked the guy that sold me the unit if what I had purchased the unit from would work for what I had and he assured me it would. It didn't. Finally around 4 or 5 pm, They give me my car back. They said they had a hard time with the install. Now, instead of my radio coming on with my key, its hard wired to the battery. If I forget to turn off the radio when I get out, my battery will drain. They ran speaker wire from the unit to all of my factory speakers. They didn't bother putting the wires behind the trim or zip-tieing them up to anything. They put a bunch of deep scratches in my dash trim. They didn't put the trim on the unit. All and all, they did a very poor job on an install that they told me they could do. At the time, they also didn't have an adaptor to connect the unit to the antenna. They asked me to come back 2 days later when the part came in. After seeing how poor of a job they did with the install, I never went back and never want to. I will tell every single person to stand clear of this place. Its a shame because I know back in the day, they were one of the top places in KC.

    Definitely don't come to this place unless you want stuff to stop working with your car that was…read moreworking perfectly fine before. Case in point: my power windows. I came here to replace my front speakers since they weren't playing. They identified the cause and swapped the speakers. No big deal right? WRONG. Shortly after my drivers side power window had issues rolling up and stopped rolling up all together. I took it to the dealership to have it checked out and they told me it needed all the pArts replaced (motor, regulator, and channel). As I was presented with the invoice the tech adds the window only broke because of a car speaker that had been installed. "Who installed the car speakers?" They asked and I said a shop. They informed me that the window had been repeatedly hitting the speaker because it was not flush in the door until the window broke. It has the same issue on the passenger side and I can't even roll the window down all the way (which I hadn't even noticed because it's winter). Like seriously wtf, and on top of that the tech tells me it was installed WITH ELECTRICAL TAPE AND THERE ARE LIVE WIRES IN MY DOOR. I called the shop about the issue and they said they could only offer to fix what's wrong, which I refused because they certainly aren't working on my car EVER AGAIN. Thomas informs me the owner would call me back at the end of the week. That was last week. This place is a chop shop with people Who have NO KNOWLEDGE of car stereo or cars. I am informing BBB, consumer protection agency, and JL Audio. Stay away at all costs, what a joke of a business.

    Karen Audio - stereo_installation - Updated August 2026

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