We had a warranty service from Home Depot which resulted in two other companies that were unable to…read moredo the job. While the warranty company ultimately reimbursed us, it was Eddie that came to the rescue! Further, Eddie was able to diagnose the problem and solve it in 15 minutes - the other companies wanted me to remove the wall oven (about 400 lbs) from the wall. This really demonstrated for me the common-sense, tactical approach Eddie applied versus the other technicians' sledgehammer-on-a-fly approach. Yes, I fully recommend this service and Eddie!

Great company to deal with. Eddie came and replaced my rubber gasket that keeps the water from…read moreleaking out of the dishwasher. He was fast and very focused on the work. I would definitely hire him again. Patricia M.

So last weekend, I was sitting on my back porch when my seven-year-old came out screaming, "Mommy,…read moredaddy, the washing machine's on fire!" Obviously, we were completely terrified but at the same time wondering if she was over exaggerating. Well, long story short, the belt and the agitator in my Speed Queen washing machine had broken due to its age. I didn't know that at the time, but I called my Home Warranty company, and they tried to send me Sears. I absolutely hate Sears. There's a reason why that company has fallen off the face of the planet. The reason is their horrible customer service. Nobody goes into their stores and buys their crappy products. Even their home repair company is worse. I have to tell you, I was beyond frustrated and disheartened because I felt like my washing machine wouldn't be fixed anytime soon. I called my Home Warranty back, telling them I can't have Sears and that I need to go with my own people. With enough passion and vigor in my voice, they gave me the opportunity and connected me with these guys. They understood my frustration and did everything they could to fit me in within a few days of my phone call. They were able to come out and fix my washing machine promptly, providing amazing customer service. Thank you, Mike, for fixing my washing machine and doing it with such care. I appreciate your warm and caring personality, as well as your desire to ensure my satisfaction as a customer. I have to say that my Home Warranty also appreciated their invoice and accepted it within a few hours. Hopefully, I'll get some of this repair paid for later on down the road. But for now, I have to say these guys deserve a solid five stars and a 10 out of 10 rating. I highly recommend them for all of you for your home repair needs.

Terrible customer service. Called for an appointment. They gave me a window between 2-5pm…read more Moved my work schedule around to accommodate the time. Received a call at 11:30 am but missed it because I was working. Called them back to be told by the receptionist that they cannot come back at the original quoted time frame because they are no longer in the area and they would have to back track. Zero willingness to try and accommodate me after switching around my entire work day. Would not recommend this company as most people can't take a whole day off of work. What's the point of giving times of service when you don't honor them?!

Max serviced our clothes dryer which was not heating up. He diagnosed the problem as a bad…read moreheating element, which he replace. He was a pleasant gentleman and took the time to vacuum the dust that accumulated inside the dryer. I highly recommend Zeran! Post note: Max was back today to fix our refrigerator that was acting up. As with our dryer, he did a great job.

Over the last month, I have called when problems surfaced with both of our refrigerators. They made…read morean appointment for their service call within 24 hours which saved all of our food and within an hour on each service call our problems were solved. No ups selling, no, BS... Just terrific, honest, affordable rservice you can trust!

We called Appliance Pal to address issues with ice machine, dishwasher , and washer. Deepok the…read moreowner was incredible. He picked up immediately on issues with the refrigerator and washer that weren't immediately obvious to us and was able to address them quickly. He did not feel the dishwasher would be worth it for us to fix but came up with an alternative solution that would make it usable for the time being. The overall bill was very reasonable. Deepok was very kind and respectful. He is very enthusiastic about his job. He explained what he was doing and why he was doing it during every step of the way. He also offered multiple suggestions on appliance care and maintenance to prolong the life of the appliance. I highly recommend Appliance Pal and would use them again if I needed to. This business has over 140 reviews and they are all 5 star. That's really impressive to me.

Gina was very responsive and helpful and gave honest information about fixing my Samsung fridge…read more She went above and beyond in calling me and talking through the options as well. A local business who have been in the business for a long time - def would use them 10/10 again!

Wayne saved me a bundle by coming out to investigate the leak in my older washing machine. He was…read moreknowledgeable and informative, showed me exactly what was wrong and where to check in the future if it happens again. I'd absolutely go to him again for any appliance trouble.

Called for a gas stove repair and he came the same day. Reasonable rates and good service. Would…read moredefinitely recommend.

Told me they would be at my Home at 11am, called at 2pm and said they would be there a 4pm, then he…read moredid not show up until 6pm. was there about 5 minutes and told me he couldn't fix it. He didn't even open up the dryer or open his tool box and then charged $89.50 for a service call. I will go somewhere else next time.

First time customers here. We drove over an hour to get to Larry's shop...worth the drive! Our 10+…read moreyear old Shark needed a whole new neck assembly. Larry did a great job at an amazing price and very quickly. We highly recommend taking your vacuum repair needs to High Roller!

Larry was very professional - did an awesome job while I waited for the repair!!!! Totally…read morerecommend his service. Vacuum works perfectly!!!

Robert was communicative and thorough in his research to determine the problem with our oven and…read moreour clothes dryer. He is very nice and explains what he's doing and why. Our GE double wall oven was acting up and he took the top electronic cover off and checked the wires. He tested all of the possible error codes to check for issues and found none. He tested the broiler, oven temps and convection fans to ensure all was working okay. He also diagnosed our dryer sound that suddenly and intermittently appeared a few weeks ago as a broken idler that we could buy online and either install ourselves (he showed us how) or call him to install when it comes in at his hourly rate. Robert's rate is very fair. We would hire him again.

Bob was amazing! Very professional and thorough!! Very reasonable for the many hours he spent…read morehelping with multiple projects!! Best plumber I've had here in years!!!