i went in today to fix a pair of earrings and Pablo (Leon was not in the store) was so helpful,…read morekind and knowledgeable. he generously took the time to review the situation, made the adjustments and did this all for no charge! he also showed me beautiful jewels and i will absolutely come back to shop because of the best quality service. thank you so much Pablo! 5 stars!

To say I love this store and the owner is an understatement. Leon is incredibly attentive, fairly…read morepriced and has a great selection of jewelry. His follow though and post-care for pieces you've purchased is unmatched and makes it extra worth your while to shop here. I highly recommend shopping at this store if you're looking for something special. Thank you for the beautiful pieces and wonderful customer service, Leon!

Not only is this store a treasure chest - but the service is set to match the quality brands they…read moreare priveledged to represent. Melissa E. went above any beyond to assist at every level. My wife and I received a number of wedding gifts from Geary's and we continue to add to and replace/repair our sets; we will continue to do so for the rest of years. Thank you Geary's for being so special and so good at what you do. ​​​​​

I discovered Gearys after a relative mentioned how wonderful the store was. I didn't know what to…read moreexpect but the store literally, has something for everyone. They have everything from jewelry, crystal, silverware, china, jewelry and watches. It is beautifully laid out and I had so much fun looking at all the Christmas decorations. If you want something for that special someone, Gearys has what you're looking for!

My first time visiting this store was yesterday. I came in again and I must say the people here are…read morefriendly! Two gentlemen helped me while I visited the store. Good vibes from them and the store I must say. Their prices are wonderful as well, I got a lot of crystals for a great price! And they have lots of things besides crystals! They also sell bracelets, necklaces, earrings, rings, home decor and essence! Will be coming more often, this place can't compare to any other crystal shop I've been to. They care about their customers and provide high quality service along with high quality crystals!

The best crystal shop in LA hands down! The owner Grey Wolf really cares for his customers and…read moreshares great stories about his native heritage. Can't forget to mention the prices are unbeatable, even online. High quality items, drum circle every Sunday, this shop has it all. Highly recommended!

Great customer service. I went browsing for a particular pendant but they didn't have what I was…read morelooking for. Street metered parking only.

what I love the most about Advance Jewelry & Loan is you are greeted the minute you walk through…read morethe door. my needs are always met whether I need a loan or just there for a last-minute gift. needless to say I normally walk out with my gift wrapped and a fresh flower to make my day. They always listen to you and make you feel as if you're part of family.

Pretty brutal experience with this team. I searched far and wide to see if anyone had a certain…read moreSeiko watch in stock. I ended up finding the watch online through their portal. When I reached out, they told me I could expect to receive the watch in January. I paid for the watch in December. Keep in mind, I thought January was a weird time frame considering I called all the authorized dealers in SoCal and they all told me the watch was several months out. Dejaun team took my payment and told me the end of January latest. After having to reach out to them multiple times about expected lead times, they told me it would be closer to end of February. Every time I'd reach out to them via their text line, because you can't get anyone on the phone, I'd have to text like 2 or 3 days in a row to get someone to respond. Finally, here in march they reached out and got the watch delivered this week. If you've seen my reviews, I'm always fair to people on here. If I could leave any feedback for this team, set realistic expectations don't tell people what they want to hear. If you have a messaging service, make sure people actually respond. At the end of the day they did get me the product I was looking for, they simply missed everything in between. I stepped out of my normal guys to get this watch largely due to them being transparent and telling me it was a ways out at the time. Should've stuck with the people I do business with and let the lead times be the lead times. Cheers.

Excellent service. Highly recommended. Came in for a cleaning and to browse the Dejaun selection of…read morefine jewelry and watches. Walked out with sparkling diamonds.

i'm sad. i was so happy, but the job they did was sub-par. first they were really nice about…read moreredoing it, but then the woman who does that went out of town. i thought i would have to wait for her return for a fix, but then another woman in the store did them for me, but not nearly as well. she got defensive and said i'd have to wait a month for the first woman to return. i asked why and she wouldn't answer. nothing makes me more frustrated than being a good repeat customer and getting stone walled when asking why something is being handled a certian way. finally her boss stepped in and explained that as i wasn't happy with the work the second woman had done, she wasn't comfortable redoing it, and i needed to wait. that was all she had to say. instead she just stood there, stony saying, you have to wait, and when i said, but why? she'd say, you have to wait. it was infuriating. so maybe go to the bougie place that charges more. silver sky will eventually get it done cheaper, but at what cost?

So happy to find this place My pearl bracelet broken…read more Silver sky fixed it-- knotted in between pearls as it should- for a fair price and in a day. I will go back.

I don't even know where to start. I held off on this review for several months while trying to…read moreresolve the issues I had with this jeweler, but things just kept getting worse and worse. To be fair I did notify this jeweler that I would be writing this review, so this should not come as a surprise. Several months ago my mom and I were walking through the mall and she happened to walk by a display with a certain ring that caught her eye. (back story, my mom sold her wedding ring almost 40 years ago because we did not have enough money when we moved to the states, and my dad passed away a few years ago and she's really wanted to purchase a ring to wear). She went inside the store and asked about the ring and the salesman said that it was $10K, that was too expensive for my mom as she's 77 and on a fixed income, so the salesman said that he could try to call the owner and see if he could go down on the price. Not 2 minutes later he came back from his phone call and said that he had great news, the owner said we could have it for 30% off! Now, that sounds great on the surface, but it gets ugly fast. My mom agreed to the price, as her adrenaline was going at full speed at this point, and I didn't intervene because for once I told myself, let her enjoy this and let her finally get a ring. She paid for the ring and we were told to come pick it up the next day. I asked if we would be receiving a Certification and we were assured that we definitely would. After my mom got home, the adrenaline wore off, she realized that it was going to take her years to pay this off, and instant panic set it..so she thought to herself that we would go back to the store and tell the gentleman that she had buyer's remorse and surely if she explained the situation they would understand. The owner was there and he refused. He said that she could "exchange" it for another ring but she would have to choose a higher priced item. WHAT? How does that solve her problem or make any sense? We practically begged, which was embarrassing in and of itself, but he wouldn't budge. He recommended that we just do a private sale. When I asked for the certification he said that it doesn't come with one. I told him that the salesman said that it would and he said no, it doesn't come with any official certification but he would draft an appraisal himself and send it to me immediately. Well, one week passed and no appraisal had arrived. I called the store and asked for the owner and made another plea with him to please return the ring, and he became annoyed and quite rude. The situation escalated, admittedly partly by me because he was being so aggressive, and he ended up hanging the phone up on me. I decided I would just try to sell the ring and be done with him. Well, I went to 4 different jewelers and they ALL looked at me like I was crazy for paying that much for the ring that my mom bought. They said they wouldn't even consider purchasing it from us for even $3000, and the kicker? The ring had a crack where the raised part attached to the main ring. Mind you my mom had never worn the ring. They said it wasn't even worth half the money we paid for it. EVERY. SINGLE. ONE OF THEM. We tried putting it up on ebay for half the price and didn't get a single inquiry. We made a hail Mary move and did what we never do, and filed a claim with her credit card company, which obviously did not work to our favor. Last week we returned to the store to see if he would just let us do an even exchange for the ring, because at this point my mom didn't even want to look at it anymore. There was so much stress involved with trying to deal with this that she didn't even want to put it on her finger. This was supposed to replace the most special gift she had received from my dad, and instead she just wanted to tuck it in a dark corner and never look at it. The owner wasn't in the store but the SAME salesman (who didn't remember who we were) suddenly sympathized with our situation and said that he would call the owner. He came back and said the owner said that he would exchange it for something but we would have to choose something that was DOUBLE the price. This, clearly, was an intentional spit in the face and F you to us. How vile of a human being do you have to be to do this? I understand this is a business, but humanity should also still exist. I just about lost it in that store. Another gentleman standing by and listening, his name was Hovig, walked over and said that he would talk to the owner himself and that he would call me the next day. Days later and no phone call. For God's sake stay away from these people. Go to a jewelry store and deal with a jeweler that has an ounce of humanity left in his soul. I'm no softy and I do believe that policies are in place for a reason. But I do also believe that there are special circumstances and OWNERS of their own company should always consider these things. STAY AWAY.

Trust, honesty, and transparency are things that I look for in any jeweler for any size bauble…read more Michael at Kristof's brings all three. This Fashion Square staple has been here for decades and brings Valley patrons a variety of high-end earrings, necklaces, and bracelets to your pretty self for a fraction of the retail price. Pieces are made in-house or sourced from traditional places like Italy, so you can find a mix of elegant and dainty rings, necklaces, and earrings that still make a statement and can be equally modern and edgy. The jeweler's enormous stock of higher-quality diamonds means there's something for every budget. And sales are the best time to score a deal, as I was ready to read half a paycheck on a multi-strand diamond dazzler. The jeweler is also tops when it comes to sizing, cleaning, and more. The best part of the experience is how Michael will tell you when something is worth upgrading. Gold? Maybe. Diamonds? Absolutely. Will defo be back!

This is a five star individual-owner business that is reminiscent of the small town…read moreneighborhood-friendly jewelry store that used to exist all across America. We are so lucky to have Riverton in Sherman Oaks; I have been going there for decades, as have many others.

Friendly, family-owned jewelry store with excellent customer service. I've used them for several…read morejewelry repairs and have always found the work to be high quality, reasonably priced, and completed with care. They also carry a nice selection of jewelry and watches. Highly recommend.