I had an A+ experience with Stuart The Lock Guy. I enjoy dealing with smaller local companies, and…read moreStuart was excellent. He was responsive, prompt, reasonably priced and he did excellent work.

I live in Pittsburgh and my daughter lives in Cleveland. I had a key that I needed dupilcated and…read morehad gone to several locksmiths in Pittsburgh including "the best in town." with no luck. On my daughters reccomendation I tried The Lock Guy on one of my visits. Even he will admit it was not easy, but between him and his partner they looked through his inventory of thousands of blanks and found one that was close. This was not a mere business tranaction, he took the search for a duplicate blank personally. After about 25 minutes he found one that was close and cut it. In addition he gave it to me on the "honor system" trusting me to pay him if it worked and not pay him if it did not. I returned to Pittsburgh and tried it a few days later. While not a perfect fit, it worked! This kind of customer service is almost unheard of in this day and age. If you need a strange key cut and you live within three hours of Cleveland go to "The Lock Guy." You will not be disappointed.

Great place. Needed a new front door knob and deadbolt and they were able to match the existing…read morehardware. I walked in around 1 PM and they finished before 5 PM same day. Support a good local business! Very good, highly recommend.

Great local company with skills and inventory! Had them rekey and master key all my duplex locks…read moreand did it quick and accurately and best of all at a very fair price!

Very helpful, was able to switch out a lock cylinder on an old style lock. Home Depot wouldn't do…read morethis service for me.

My husband bought me a Can-Am Spyder F3 for my retirement that I lost the seat cowl key to. I…read moreordered a new lock set and took it in to MAC's and he replaced it for no more than good conversation! We talked about the military, life, death, motorcycles, cars and our pets ( his adorable girl greeted everyone). He's made keys many times for us and it has always been a good experience. I'm sorry someone has made a post stating they had a bad experience and that they felt it was racially motivated because my experiences are the opposite and I always refer people to him for their locksmithing needs and will continue to do so.

So I have an old house, with an old door, and an old keylock. On Halloween night it decided to…read morestick- and not heaven or God himself could move the key or the lock. UGH. Next morning, I called to "unlock the mystery." Haha. NOT funny actually, I was seriously worried about this. So I called Jimmy's -since I really would rather trust my Yelp friends and he had really good reviews (and it was Sunday). Called me right back, and said would be there in 30 minutes. Right on time and went right to work to check out my door and lock. The door is slightly warped and since it is original to the house - he told us that it would work better ultimately if it was rehung. But he adjusted the lock and then had me test it. Well, I still had trouble turning the key because I'm kind of a weakling - and well, I DO need to get in the house. If I can't turn that lock - my daughter couldn't either, and then I was really concerned. So he offered a solution as in installing a deadbolt instead of using the original door knob and lock. I went for that option and asked if I needed to set an appointment and he'd come back during the week and Nope! He did it right there! In about 40 minutes I had a nice matching deadbolt, better security and 4 new keys to go with it! Very pleasant, patient and professional. He had to drill a hole in the door to insert the deadbolt, and not a speck of debris left behind. I'd recommend him to anyone who needs help onsite. He does car keys too!

The tumbler shifted (or something like that) and my key wouldn't work to let me get back inside my…read moresuite. Luckily my neighbor came out to leave for work and she referred me to Jimmy's. One call (she had her phone. Me, not at all) and a very nice fellow named Olec arrived in about 15 minutes to help me out. Cost = $129 and that seemed very reasonable for an emergency call. Thank you, neighbor Mari for the recommendation and Jimmy's/Olec for prompt and professional service. Highly recommend.

I was locked out of my office on a Saturday in the building I run a business out of. The management…read morecompany wouldn't return my calls, so i resorted to calling a locksmith. I found Roberts Brothers, and they were quick and friendly. Anthony, a locksmith dispatched to my location, arrived in 25 minutes. He was able to open my stubborn door in about a half hour. He was friendly and straightforward with pricing. The company followed up several times throughout to make sure my locksmith arrived and did the job well. If this ever happens again, I'll be calling Roberts Brothers.

I bought 2 wall safes. Excellent service and great help. Went in with not knowing anything about…read moresafes and learned a lot.

I've never been let down by these guys. I'm sending a removable cylinder there today, even odds…read moreI'll get it back later. Thanks for saving my biscuits, yet again.

Lorain-Triskett Locksmiths no longer have their storefront on Lorain Avenue. The owner, Master…read moreLocksmith Bob Garrity, now provides mobile services bringing his shop right to your door. I just had Bob "tune up" all my doors & locks and set all the cylinders to the same key. Now I only have to carry one key that works everywhere in my home. I have been dealing with Lorain-Triskett Locksmiths for decades and I give Bob my highest recommendation for craftsmanship, honesty, and value.

Five stars for Bob. If you ever need a locksmith, call him…read more We were in a bind on a Saturday afternoon, and he arrived at our home within 20 minutes--exactly as promised. He made quick work of the situation and even went above and beyond by making us an extra key and fixing the door plate so the door would close properly. You never need a locksmith until you suddenly do, so I recommend keeping Bob's number handy for the emergency you didn't plan on having. If Bob were any other type of business, we'd be regular customers. The best we can do is spread the word--he's someone you can trust with your locksmith needs.

He had the part I needed for my 50 year old lock. Nicest guy…read morein the world. I will definitely use him again.

The old man owner was rude and nasty. I needed a part for a lock. He had the part but refused to…read moresell it to me because he wanted to do the labor and make the money. He said that I asked too many questions. I bought the part at Lowe's and replaced the lock part. I should have filed a "fair business" discrimination suit against the old man owner. The rating should be a negative 5.