From the moment I walked into Sweet Family Dentistry for my first appointment, I knew I had made…read morethe right choice. As a new patient, you never quite know what to expect--but any nerves I had quickly disappeared the second I was greeted at the front desk. The entire team was friendly, professional, and genuinely welcoming. What stood out most was how cordial and attentive everyone was. They didn't just process paperwork and move me along--they took the time to get to know me. I felt like more than just a name on a chart. Every staff member I interacted with was knowledgeable, patient, and happy to answer questions, making sure I felt comfortable every step of the way. The level of care and attention to detail was truly top-notch. From the thorough exam to the clear explanations about my dental health, everything was handled with excellence and professionalism. If first impressions mean anything, Sweet Family Dentistry absolutely exceeded mine. I'm genuinely looking forward to my next visit--which isn't something you hear people say about the dentist very often

I don't think I've ever encountered a dentist who is as kind, responsive and attentive as Dr. Chan…read more I had a few questions after my daughter's visit and he made time to call me back the same day to discuss them. He also personally fulfilled a records request for me after hours, instead of asking me to wait the next day, which would have been more than reasonable. Thank you Dr.Chan!

Dalrock Dental... where to start?…read more Haven't been to the dentist in nearly 5 years, needless to say, I have some problems with my teeth. I finally manned up and made an appointment, and the experience was nothing short of amazing. First off, the atmosphere is so laid back yet professional. Office staff and hygienists are super friendly and knowledgeable. I came in early for a cleaning 1.5 hours ahead of my appointment, they found time to fit me in. Conversation is probably the best I've ever had at a medical office before. From all of my past experiences, I've associated medical professionals as very straightforward and... well...a bit socially awkward. These guys bring not only the dental, but the social skills as well. For real, I'm looking forward to my 6 month checkup, can't wait to hang out with these guys again. I'm so lonely.

I will never recommend this office to anyone. I have been here for years, it was under a previous…read morename or got new ownership so I thought I'd hang on and see if things got better, but it has not. I have had numerous appointments cancelled the same day as my appointment that have been on the calendar for months. This past cancellation I received by email, luckily I happen to check before taking off work. This is just unacceptable. My husband uses them for his braces and has nothing but trouble with the billing department. He has paid in FULL for services but still gets bills and the billing department won't return calls or help. I definitely recommend looking elsewhere for services.

Terrible experience with a business that seems to be preoccupied with something else (do not ask me…read morewhat)!They need better focus on the matters at hand and since one of their dentists messed up a crown that one of her 'other' dentists allegedly repaired! Dr. BETH WILLIAMSON-the owner attempted to repair the issue, but could not. I'm going to a better reviewed dentist in Rockwall!

Came back after I had a deep clean in the past year and as usual, everything was exceptional. Had a…read morewonderful experience again this time with Teresa (hygienist). She was very attentive to me and definitely carefully and patiently worked on my periodontal cleaning. I'm not very good when it comes to taking care of my teeth but she was really positive and motivating. Gave me all the important information to keep my gums strong and healthy. Really appreciate it and am going to take her advice. Thanks for the wonderful treatment today.

Sweetest lady on the planet and an outstanding Dentist. The staff is fun and friendly. So happy to…read morebe a patient.

A good dentist is hard to find so I am glad we found Dr. Cheryl. We drive from Waxahachie to…read moreRockwall to see her. I grew up with the same dentist until he went out of business. I went through a few dentists before having someone recommend Heritage Dental Group. I was scared to death of the dentist until I experienced Dr. Cheryl. She takes her time and makes sure you are comfortable and not in any pain.

I arrived about 10 minutes late to my appointment yet they still took me in no problem. They took a…read more360 X-Rays of my head while I was still holding on to my phone and keys. Don't know if that had anything to do with it but my head was hurting so bad afterwards and felt dizzy. My blood pressure also came up as low which always comes out normal? They then informed me because I had gone to another dentist within the past month that visit wouldn't be covered by my insurance.. I left mid appointment feeling worse than when I came in unfortunately.

I've been coming here for over 5 years and am never disappointed. I am always able to get scheduled…read morewithin weeks and appreciate the reminders sent to me before my appointment. My hygienist, Gina, was very informative, straightforward about what was needed and recommended and ensured I was comfortable throughout the duration of my cleaning. I always leave more than satisfied!

I should have done my review in Feb. I went into their office in October of 2024 to get an upper…read moreplate. I paid $2000.00. Everything went fine until 2 weeks after I got my plate. He grinded my back teeth down and said my teeth would shift. Grinding was one reason. The plate in the front 2 teeth started to crack. The did fix it but he grinded my bottom teeth more. In February 2 side teeth came out. So another $500.00 and they glued the two teeth in. Not even a month later and one tooth fell out. I didn't have another $500.00 so I lived with it. Now, not even a year later and the 2nd tooth that was glued in fell out. This is my 4th plate. My previous one lasted around 5 years. I will never go back or use the lab that was used is Helms Lab.

We love seeing Vanessa every 6 months! She is the best with cleaning my kids' teeth!read more

About 2 years ago I was looking for a new dentist and one of my friends recommended Dr. Butler and…read morethe team at Main Street Dental. I was overdue for a cleaning and was pretty nervous due to a really painful experience I had at another dentist in town. I was so happy that I gave these guys a shot. Dr. Butler and his team are amazing! They were gentle, explained everything they were doing and restored my faith that I could find a great dentist and have a cleaning without pain. I wouldn't imagine going anywhere else. From the wonderful staff at the front desk that greet you with a smile, to the techs in the back. This is a A+++ team! Would recommend these guys to anyone!!

Had a great visit the first time was referred to a oral surgeon and scheduled my second cleaning…read morethat I can get (I get 2 a year) they do not make sure your visits are covered by your insurance or procedures if you don't check yourself you may have quite a bill!! Most others will go over visits and treatment plans ahead of time so you know what to expect be warned yall they don't care! Won't be looking out for your best interest! Called to see if they can use another billing code for exam because the second one all she did was look into my mouth and say yep it all looks good!!

Dr. Kumar and his staff are the best there is! Each time you walk in they treat you like Family and…read moreknow your name. They give personalized care and help you understand what services are needed immediately versus which ones are preventative. Can't imagine a better experience.

This review is a retraction and public apology for an unfair review that I wrote about Dr. Kumar's…read moreoffice (a very long time ago). When I first started seeing Dr. Kumar, his practice was brand new. Back then, he was very "hands on" with the cleanings, dental procedures and answering the phones. I thoroughly enjoyed my experiences with him. Where I failed to see things (from his point of view) was the fact that his practice was growing. He needed and hired help. Me being young, impatient, selfish or entitled at the time, I grew frustrated that Dr. Kumar was not available for my cleanings. I was also disappointed that my "last minute request for an immediate appointment" couldn't happen. Simply put, I wasn't fair in the previous review that I wrote. Now that I'm older, I understand/ respect business and patient care... so let me be more clear and honest in my review.... Dr. Kumar is a patient person (pun intended). Dr. Kumar is good person. Very recently, I had a dental scare and had no one to talk to about my situation. Dr. Kumar made time outside of normal office hours to meet with me and help me through my problem. He answered all my questions. He wasn't even my dentist at this time! That speaks volumes to the person I've always known him to be... a person of integrity and love for people. He remembered all of my past health issues and our conversation was as if I was his patient yesterday. That speaks to who he is. I miss this. I regret leaving his office a few years ago (for what were unrealistic expectations on my part). Dr. Kumar is only one person but has a team of great people around him. Trust me when I say that your time with him is "your time" and it's special. I highly recommend his office to you and I plan to switch back.

Great patient experience, the staff is very friendly and helpful.. I felt like they listened to me…read moreand had a plan that worked for me..

This office is perfect for me. Everyone is nice and very helpful. So far I've had extraction,…read morefillings, periodontal cleanings with no problems at all. I called and checked on 3 other dental offices before choosing this one. My husband and I have horror stories about other dental offices that acted like a car dealership than a medical office. Dr. Dhawan is more involved with her patients than any other dentist I've seen, and she works with you to in terms of insurance and pacing your care that works best for you without compromising your health. I love that she can do everything from cleaning to root canals/implants in one office, and she doesn't gouge her patients. It's so nice to have a doctor that treats you like a person and not a cash cow.

Great place. Everyone is welcoming and helpful. I've never had one issue here. I'm so glad I…read morefinally found a dentist we can go to for years. Scheduling is easy. They send you reminders and are very cool about rescheduling if needed. My husband was terrified of going to the dentist, but he's loved going here. My child also loves every dentist appointment. :) Prices are reasonable and the place is very clean and inviting. I would recommend this place to anyone in the Sachse /Wylie area.

This morning my Dad and I came in for our cleaning and I had a couple of concerns they addressed. I…read moream always happy with my services and impressed by how clean the office is. The office staff is always friendly and helpful. Today I had a small filling out in and they walked me through the process and made sure it would work for me. I am glad that my Dad and I found a dentist that can accommodate both our needs