Pro's: Proffesional, on time, cleanly, better than average…read morepricing compared to 5 other companies, fixed the problem the first time. Con's: I stopwatched the appointment from the second he parked the truck. The appointment was 28 minutes 46 seconds but was billed for 45. It did take 9 minutes to write the bill, but the customer should not have to pay for that time.

Telephone number is dis-connected. This place must be out of business. Last contact was several…read moreyears ago andJeff wanted cash or check made out to him and wrote a receipt on a peice of tablet paper and did not use company name on anything.

Jeff and the team explain things well, present options and then do good work. I really appreciate…read moretheir service.

I highly recommend this firm for expertise and exceptionally fair and reasonable pricing. Jeff…read morediscussed my issue with me on the phone, giving me best and worst case scenarios and pricing which gave me confidence to book an appointment with him to repair a wobbly toilet. Prior reviews may have expressed concern about punctuality, but there is no way to predict how long a plumbing issue might take to repair until the plumber actually arrives to assess the issue... So trust that your job will be done as thoroughly and well by Jeff or his brother as the one that may have caused a late arrival. I hope I don't have any new problems, but if I do Jeff will be my go-to plumber from now on, and I will continue to refer him to others with the highest rating!!!!

My warranty company-Sub contracted NORMAN'S HOME IMPROVES LLC To do the plumbing.He excepted the…read morecontracted, Jason of NORMAN,S HOME IMPROVEMENTS LLC, called me that afternoon, to set up an appointment to start working on the plumbing system, to replace leaking valve at the base,while snaking the toilet.Mr. Jason is a Professional and knowledgeble in all area of NORMAN'S HOME IMPROVEMENTS LLC, includind Plumbing,Electrical Hvac Carpentry.

We recently moved into a house and this was our first time hiring a plumber. That being said, it…read morewas daunting to decide who we wanted to go with. Jay from Norman's Home Improvements made the decision easier for us, as he was thoughtful and willing to discuss our possible plumbing issues right away, before even booking an appointment. I wouldn't hesitate to recommend Norman's to anyone who was looking for assistance. Our experience was a good one, and our issue was resolved with one visit. The total cost was especially reasonable, and we feel we learned a lot in the process - it is always a great thing when someone is willing to explain things to you and answer questions, versus just completing the job. I reached out to numerous plumbers and companies, but Jay's response stood out right away. While most people were happy to give me a (fairly high) ballpark quote which left me wondering if I would be taken advantage of for my lack of plumbing knowledge, Jay was happy to discuss the possibilities of why our kitchen sink had stopped working for no apparent reason ahead of time, before even booking an appointment. He was able to come take a look at our sink just a couple of days later, on a Friday evening. He spent some time discussing the plumbing of our house with us in general, which was extremely helpful as we only moved a few weeks ago. He was happy to answer questions and make sure we understood things, which we really appreciated. He was professional and explained the cost ahead of time after diagnosing the issue and prior to completing additional work beyond the base service fee for the visit. Norman's Home Improvements was a good first experience for us, and I would gladly hire them in the future for additional work. In addition to plumbing, they also do work on electrical, HVAC, and carpentry. We would highly recommend Norman's and we especially appreciated the willingness to not only perform the work but explain the process to us as well.

We needed to upgrade our sump pump and battery back up. Sean was fantastic. This second generation…read morePlummer provided us an estimate with detailed information on the products that made us feel comfortable. No pressure, just helpful information. He understood the product and how it related to our peace of mind. Sean was on time a man of his word. If there were delays, he would make us aware of them immediately and do what he could to mitigate effects on our project. He is clearly focused on his customer and their satisfaction. He was always willing to take a call to provide more information,. He's our new "go to" Plumber. I feel good knowing he learned on the job with his father.

Recommended by a friend. Called left message, no return…read morecall. Tried 3 other times during the week goes directly to voicemail

My mom needed a handyman to help seal up the concrete to house exterior for the winter. Tim was…read morevery responsive to the request and did excellent work. A few weeks later, another need to assist with properly reconnecting the gutter elbows to the downspout. He was again fast to repair with a fantastic job completing too. Tim has been a great resource and is highly recommended!

I had a sewer back-up issue in my basement. Of course, the problem was noticed after business…read morehours. They advertise 24 hr phone service. I called and they said they would be at my home the next day. They came and quickly cleared out the blockage under the basement floor. The guys were friendly and informative. I had previously contacted Roto Rooter. MILW Drain Cleaning was 50% cheaper than Roto Rooter (for normal business hours) and less than 1/4 the cost of Roto Rooters emergency service. I will use MILW Drain Cleaning if I ever have another plumbing problem.

Called at about 8:30 on a Sunday morning, he answered on the second ring. Came straight over and…read morearrived in about 35 minutes. Made quick work of the clogged sewer line. Charged a very fair price for an emergency callout on a Sunday morning. Cash only. I'll be hiring him again to root the line as a preventative measure. Very happy with the service and timeliness.

Great work, on-time, and as promised!…read more These guys (Frank, Joe, Marcel) did my driveway, patio, and two side walkways in the sweltering summer heat, they came equipt with good tools and trucks, made useful suggestions that I hadn't considered, and were nice to deal with. Highly recommended!!

Frank came to our house and told us he could match or beat any asphalt quote we received for our…read more2700 square feet driveway with concrete. Once we received a quote, we contacted him and he acted like he never said that and nearly tripled the price. He also tried telling us we needed a larger for our backyard patio slab. I would never recommend anyone to do business with this person

Brandon came to give me an estimate for tuck pointing for my lannon stone house. He was honest,…read moreknowledgeable and did not try to upsell me, which I appreciated. He even came back and helped fix a crumbling fire pit in the backyard just out of the goodness of his heart. Great guy, I have already recommended to our friends! Thanks so much Brandon, you are awesome! Katie

Great company affordable and honest!!!! Walked us through the whole process from start to finish on…read moreour basement and chimney repairs. Cleaned up and finished the work ahead of schedule could not have asked for a better experience in a company.