Antibiotics and steroids on board. Finally getting relief and moving in the right direction…read more Grateful

Unfortunately, my experience here was disappointing. While the dentist was professional, the front…read moredesk staff and hygienist were surprisingly rude and dismissive. I felt uncomfortable from the moment I walked in. Communication was poor, and basic courtesy seemed to be lacking. It's important to feel respected and cared for--especially in a healthcare setting--and sadly, that wasn't the case here. I hope they take the opportunity to improve their patient experience moving forward. Again this was staff issue not dentist issue....but going to the dentist requires staff.

We had a mixed experience at Kitty Hawk Smiles Dentistry…read more Unfortunately, my visit started off poorly due to the front office manager, Nikki. She came across as very rude and unwelcoming. She frequently talked over me and cut me off before I could finish my questions or receive clear answers. That kind of interaction is frustrating and not what you expect from someone running the front office of a dental practice. There was also a communication issue during the appointment. The hygienist was not informed that I was receiving orthodontic treatment, so the cleaning was started without removing the braces first, which should have been addressed beforehand. That said, the back office staff was great. The hygienist was very informative and took time to educate me on proper care and how often certain treatments should be done. The doctor and orthodontic staff were also excellent--professional, knowledgeable, and pleasant. Overall, the clinical care itself was solid, but the front office experience and communication need improvement, as they set the tone for the entire visit.

If I could give 0/10 I would. It's taken me along time to write this due to them trying to take me…read moreto court over "money owed" Had all 4 wisdom teeth pulled at once...not only was I wide awake through the entire thing, even asking them to stop during because of how much pain I was in and them responding "no I'm almost done" They also cause $4k with of damage that a specialist had to fix over the course of 4 months of dealing with extreme pain. I have never had issues with my teeth and due to them causing nerve damage now have 2 teeth that are dying. To make it even better I find out that the guy who pulled my wisdom teeth was not an ORAL SURGON! Then they try to send me a bill for $2500+. I refused to pay it as I had to pay $4k out of pocket to fix what they messed up. So they try and take me to small claims for it. My lawyer ended up settling the case but it has Long since (about 4 years) cause damages to my teeth I'm still trying to have fixed, and let's not mention the PTSD of having to go to ANY dentist. 10/10 don't recommend if you care about your mouth, money, and long term mental health when it comes to the dentist.

Stay away from this place. This place is pure evil. They will diagnose and refer you without out…read moreany clinical help or cleaning. NO X-rays They will not clean your teeth

my daughter went in for simple cavity fill; the dentist went too deep and now she needs a root…read morecanal. i went in for cavity fill and the dentist cut my lip. I am in such pain with this deep cut on my lip

After much hesitation I took the leap... After much…read morehesitation I took the leap and visited the Round Rock location to meet with SmileDirect reps. They did every single thing my dentist did to evaluate my teeth for aligners. From the 3D scans to amazing service. The only thing they did not do was charge me an extra $5000! Highly recommend! I visited with Shannon and she explained every detail. Can't wait for my aligners to come in Date of experience: February 20, 2023

Autumn was my "Smile Guide" and she was very thorough when performing the X-rays of my teeth. She…read morewas also very informative when explaining the steps that I would go through once I receive my Smile Direct Club box. My favorite part about my visit was that she made me laugh all through the appointment while still keeping it professional. Even though she wore her mask throughout our whole encounter I could still tell that she was very pretty. I might just go visit the office again just to talk to her.

I've been coming to Carus dental for over 10 years and they never fail to refresh ky pearly whites!…read more Everyone is friendly and recommend coming here.

For sure sharing is caring :) so of course I have to share how AWESOME my dentist is because we all…read moreknow how hard it can be to find a great dentist and dental office. I've actually been a patient of Emily Ryu, DDS (her maiden name was Abbott) for many years but I used to go to her when she was at the Carus Dental location in Georgetown..yep, folks I live in north Austin but would drive to Georgetown just to see Dr. Ryu..I'm telling you she's a great dentist! Well, lucky me Dr. Ryu is now at the Carus Dental in North Austin & I just had my 1st visit at this Carus location on 2/6/2019 & I am so happy to report that Dr. Ryu is still her awesome self..she is so personable, very thorough, & does a great job explaining my treatment plan. The hygienist I had was named Christina and she was the perfect energy for me! You know how some hygienist talk too much, or hurt you while cleaning your teeth, or try to shame you if you're overdue on your cleaning?..well, Christina was none of those things..she was gentle and just put me at ease. The office staff at this location were all very nice & helpful. Oh, and the best part..they offer Saturday appointments! For sure this Carus Dental location is my new dental spot and I'm so glad I no longer need to make the drive to Georgetown! -Rebecca out

As soon as you walk in this office someone is paying attention to you! They take your name you sit…read morein a well manicured waiting area. They dont have TV's in the waiting room because you DON'T wait long at all. Hygienist or assistant comes to get you and you feel like everything is about you. The Dr's are fantastic and very competent! This is an all around fantastic establishment! Kudos to you all!

I have been coming to Olympia Hills Family Dental for a few years now and the staff is always so…read morefriendly, they are very prompt with appointment times, the dentists are gentle and understanding, and also extremely friendly. I highly recommend them if you're in the market for a dentist!!

I've been a patient of Dr. Austin's since 2016 and I would trust anyone else with my family's…read moreteeth. I have two daughters and he and his staff have been nothing short of incredible. Always kind. Always patient. Another plus for me is that Dr. Austin always has the newest technology. You can sit back in the seat and watch exactly what is going on, which has always made me feel far more comfortable. As long as we are in SA, we'll be patients of Joshua Austin, DDS..

Two years with Dr. Austin-good preventive and emergency dentist. Good-natured hygienists, customer…read moreservice, and clear billing. Overall excellent experience.

I thought because I have been a compliant patient in the past that they would be willing to do a…read moreteeth cleaning and exam (paying out of pocket) without an X-ray (due to cost) at this visit, but they quoted a "law" about not being able to continue without a yearly exam to include the X-ray. I looked that up, and it's not a hard rule. My history does have an abnormal X-ray at one point but was followed by an OMFS (for a full year) and was cleared. I'm not currently working full time, but wanted to keep my mouth healthy. I'm not sure if I'll return. I forgave them for accidentally giving my information to someone a year ago (HIPPA violation). Sadly, I was not treated with the same compassion.

Lost my dentist and a crown at the same time Dr. Simmons was professional and seem to take very…read moregood care of me. I'm very satisfied with his service and I will be returning

I was referred out for an extraction. The extracting doctor felt the GVDA folks would make a…read moretemporary tooth. GVDA seemed to think the extractor would not extract without the temporary insert. Or maybe expected the extractor surgeon to create the "flipper" But turns out no one made anything. If you have an extraction on the calendar cancel it if no one has a temporary tooth to fit in the gap. This was a bad case of assuming. And we know what happens when folks assUme. I hope from here on out no one else will be left without a replacement tooth. To you young consumer of dental services all I can say is make sure there is a seamless transition with neither referring doctor or extracting doctor assuming the other has done what should have been done. Had I known there was no "flipper" I would have cancelled even though it would have meant wasting some PTO time. In the technical skill level sense everyone at GVDA was technically competent and met or exceeded all practice standards. Aside from this hiccup all care I received was superlative. The onus is on us as patients to trust but verify any prosthetic gets made PRIOR to a major dental surgery such as the one I had at Live Oak Periodontal.

The staff is amazing and sweet. They worked with me to improve my overall dental health. They…read moregenuinely care about their patients and they provide quality care.

Went in to get checked for a cracked tooth after various failed attempts at another Dentist office…read more I had a really great experience at Villa Dental. From the very first phone call, their customer service was amazing friendly, helpful, and efficient. When I arrived for my appointment, everything continued to go smoothly. The staff was kind, patient, and made me feel comfortable right away. I didn't have to wait long at all, which I really appreciated. The dentist took the time to go over everything with me and worked together with me to come up with a plan that made sense. The whole process felt easy and stress-free. Overall, it was such an effortless experience, and I'm really glad I chose this office. I would definitely recommend them to anyone looking for quality care and great service.

I have been coming here for years I would probably say since like 2017 or something. My cousin is…read morethe one who referred me. And I'm so glad she did. I couldn't be happier with the care that I have received. Everyone at the office is super friendly, welcoming, and professional. Dr. Staes takes the time to listen to my concerns, answers any questions I have so I always feel heard. I've never had a bad experience here. I also completed my Invisalign treatment here and was very happy with both the process and the results. I highly recommend villa dental!