I've been here a few times & have been unimpressed with the female dentist each time. She made a…read moresarcastic questioning remark when I was explaining the concern I have with my tooth. She seems to be rushing through each visit as well, very non-personable. I recently found another dentist that's out of network but the experience with that office was night & day compared to this one so I transferred care. I will say, it's quite easy to get an appointment & I enjoyed my dental assistant (the brunette male wearing pigtail braid's & jewelry, forgot his name).

***Beware*** My wife and I moved to North Carolina from Florida. Looking for a good Dentist, and…read morethings started off pretty well for the most part. Until the owner retired or something of that nature. And put other people in the office to manage it. We continued going and we were told things were covered that we're not covered!!! And got stuck with a "Large Bill." Make sure you talk with your Dental provider and don't believe what they say, just to get your business!!! No more NON- STELLAR NODA DENTAL for us!!!!

I've been very pleased with the dental work delivered by this practice but am unbelievably…read moredisappointed with the office billing personnel. On all of my visits, they require the patient to pay their higher Usual and Customary Fees as opposed to their contractually obligated in-network PPO fees. Refunds are made down the line to square the account but in the interim, the patient has forked over significantly higher dollar amounts. Why should the patients serve as their bank? I pushed back on this practice and was met with arrogance, smugness and general ugliness. The billing personnel clearly did not display any interest in understanding how the in-network PPO reimbursement worked. They even threatened to withhold treatment until I acquiesced to their higher fee payment request. It's a shameful way to treat patients and a black eye for such talented dentists and hygienists.

Charged me $200 for a referral and didn't provide any treatment very expensive just to get told to…read morego somewhere else

I had the most wonderful experience getting my teeth cleaned by Ms. Barbara. She was thorough and…read morevery gentle while cleaning my teeth. I truly felt like she cared about making sure I got the best dentist visit while in her care. Thank you Ms. Barbara

It has been a terrible experience from the beginning with Dr. Acampado and the front desk. I have…read morenever felt comfortable and I feel like she is such an uncaring and impersonal dentist. Dental care is not cheap and is so uncomfortable in so many ways and she does nothing to ease that anxiety. It seems like it is such a money driven practice and I expect a more personal touch. Not going to get it there.

For an entire WEEK this office has been sending me non-stop text, reminding me about an appointment…read moretomorrow. Last week, I called for the soonest appt., was placed on hold after they RUN your insurance. They ask you what type of insurance you have before they even send you the link to fill out any paperwork. But they wait until less than 24 hours before an appointment to let me know that they DO NOT accept my insurance coverage. Offering to "refer" me to another provider. When they could have done that when I called them last week(Monday). It takes them an entire week, to notify you that they do not accept the coverage they take over the phone, when scheduling the appointment. If they did not catch it then, then it certainly should have been evident when they received the completed forms. That is a glimpse into how they run their practice. When it comes to something as sensitive for most patients as Dental Work-the Dentist period... You use your own discernment to advise if you want an office that aren't competent enough to complete something as simple as a new patient registration, in your mouth with instruments. Because just as that was missed, they could have overlooked one of my allergies that were written on the same form as my dental insurance coverage. As a result, I wouldn't trust any place they referred me to either.

Worst dental visit of my life. After having a crown placed, continuing to use my old retainer (and…read moreneeding a new one) my bite is misaligned. I had files transferred from my old Dentist per Dr. Walsh's request, including Invisalign (which took 1.5 mo to transfer as it needed signatures & Dr. Walsh works 1 day/week). I waited for review of the files once the transfer was complete- I didn't hear back. I mentioned this at my next cleaning. Dr. Walsh wasn't there & the dentist said they'd have Dr. Walsh call me the following day. I never heard from him, so the next week I called but had to leave a voicemail -requesting a review of my dental records as my bite continued to feel misaligned/uncomfortable. I didn't hear back, called again, this time scheduling an appt for a bite evaluation or a new Invisalign retainer. I was excited for the appt. as the misalignment had been an issue for a year. Dr. Walsh walked into the appointment annoyed from the start. He told me that me having daily awareness & thoughts that my bite is off center is 'a mental issue' & I 'should see a therapist'. He also repeated 'I'm not being a smartass' multiple times. This was something he conveyed before doing any examination. I was mortified & shocked a dentist would speak to any patient this way, especially given the fact I was trusting him to care for me. From the start he'd decided he had no interest in hearing or believing anything I was saying, and labeling me a 'hysterical woman'. It seems outdated a dentist would have such misogynistic viewpoints in 2026. He the told me 'if you want to tell me something thats actually a problem with your bite then go ahead but you are explaining nothing to me' after I explained the issue in several ways. He continued to belittle & talk down to me, even seeing that I was visibly upset. The only examination he actually did was using articulating paper (begrudgingly) halfway through the appointment. He did not ask any questions, he didn't try and understand my issue at any point, nor did he provide any solutions. He told me 'Invisalign cannot fix a bite' and 'the fact this has been going on for 1 year tells me you don't have a bite issue'. Disappointing, considering I tried getting in touch w/ him repeatedly, took the time to transfer my records/Invisalign files.. all while having a newborn baby at home... Dr. Walsh should probably consider the fact his patients have major life changes taking place in their personal life, instead of creating excuses for his own egocentric and false narrative. Dr. Walsh is someone who is unable to take accountability for his lack of follow-through patients who genuinely need dental help. He will be committed to misunderstanding any issue you have, based on his mood that day. Dr. Walsh - do better. Be a kind person, not one who makes someone leave your office in tears due to how you talked down to them. It seems you are the one who needs a therapist. And perhaps a new career.

Referred here by Crown Point orthodontics and was not disappointed. Conveniently located in the…read moreGalleria/Matthews location. In a little shopping center with plenty of parking to choose from. The receptionist was super friendly and efficient from scheduling appointments to the in-person meeting. Everything flowed smoothly. The dental assistants and Dr. We're nothing short than amazing. Very thorough and friendly. Explained everything in detail. They are super busy and booked and it looks like they have waiting list of about 2 months for a general cleaning. Happy to find a new location for my son that accepts his insurance. He was nervous having to switch dentists again, but he came out and stated he liked the place.

Worst experience with a dentist (or any kind of doctor) in my life. And I'm not young! I'm still…read morereeling from the passive-aggressive nastiness of the dentist at the Galleria location. Unbelievable. The dental assistant who was there the whole time should've spoken up for me. She did not. All around, worst customer service. If you want to be talked down to, lectured, yelled at, and hurt -- then this is your place. If you want a doctor who listens, takes measures for patients with sensitive teeth, explains what she's going to do, explains options, offers to ensure you have a pain-free experience, is willing to engage in a conversation -- go elsewhere. Just wow.

My Family and I have been patients since 2005. Great service! I've referred my friends and family…read moreover the years.

The Porter Dental Group cares for your teeth and for you as a person! I've received exceptional…read morecare.

When treatments or products they recommended turned out not to be in my best interest, the practice…read moredid not take accountability. Patients trust their dentist's expertise, and when those recommendations don't work out, you would hope it wouldn't be the patient who ends up paying the price both financially and otherwise. As a longtime patient, I was disappointed by how little that relationship seemed to matter when problems came up. Instead of working toward a fair solution, the accountability was lacking. Given this, I've lost confidence in how the practice handles patient care beyond the actual appointment.

Just FYI: This dentistry is not contracted with any insurance company. I scheduled appointments for…read moremyself and my son 2 months in advance. I gave my insurance information, SSN, so they could check the coverage. We were scheduled for a regular cleaning. One day before the appointment the associate called me and said that i would have to pay out of my pocket, because the service is covered, but the dentistry is not contracted with any insurance company. I didn't understand why they asked me about my insurance in the first place. Now I have to find another dentist and probably wait 2 months again. I don't know how good the doctor is, but they definitely don't care about their patients. Additionally, they work only on weekdays until 4pm. So, no working individuals are welcome, I guess.

Dr. Broome and team is fantastic. I was referred to him from my dentist for a chip on my front…read morebottom tooth that my tongue just wouldn't leave alone. After a quick visit my life was changed. Very professional and friendly. The office felt like home. A huge thank you to the team for eliminating my constant distraction. I highly recommend anyone seeking dental care to call Dr. Broome at Charlotte Center for Cosmetic Dentistry at Soouthpark.

Very friendly staff and quality work. It's not cheap but if you are already considering cosmetic…read moredentistry, you're probably aware that it's a pricey endeavor. If you're to the point that you are prepared to spend the money then I recommend this place wholeheartedly. I'm so happy with the outcome of my work! I had veneers put on, after having braces. My biggest concern when this was recommended to me was that I would end up with obviously fake teeth, a'la George Hamilton. The staff here completely understood and took this into consideration when building out my plan. The result is a beautiful smile, with teeth that look good but natural (kudos to Burrow Orthodontics for getting my teeth positioned ahead of the work I had done here). Everyone is really friendly and glad to answer a million questions (because that's about how many I asked). The environment is comfy, even as someone who hates the dentist office this experience was pretty pleasant for me. Like I said, if you've swallowed the pill of what work like this costs, and are now trying to find someone to do the work right -- come here!