Mia's Dry Cleaning did an amazing job on my couch covers. My couch literally looks brand new! I…read morewasn't expecting such a transformation, but they completely refreshed the fabric and brought it back to life. On top of that, their turnaround time was so fast, which made the whole experience even better. Super impressed with the quality of their work and efficiency. I'll definitely be coming back and recommending them to others!

Zero customer service. I dropped off my dry cleaning and was told it would be ready on Monday. Went…read moreMonday at 4:00 pm. I was told to come back Tuesday morning. Came back at 9:00 am. Still not ready. Asked them to just give me my clothes since I had a plane to catch. They argued with me and then grabbed my skirt out of the laundry bin (clearly not cleaned) and quickly pressed it for me. The best part was no apology and charged me full price for everything. Stay away.

I went here recently to get some stuff dry cleaned, and was very happy with the service. I was…read moregreeted with a warm welcome and dropping off. My clothing was very quick and efficient. Afterwards, I was given a ticket as well as text communications and updates on the status of my clothing. Overall great spot to get your stuff dry cleaned. My stuff was very clean and it was done in a very short amount of time. Highly recommend this place.

The best and most reasonably priced laundry/Dry Cleaners around. Reno is a small town with an even…read moresmaller choice of Dry Cleaners to choose from. By far, Dry Cleaners Express is the best choice out of all of them. They pick up and deliver at no charge over a large area. The owner is very hands on and cares about his customers, as well as his employees. That in itself is hard to come by nowadays. I dare you to find a quality dry cleaner, with reasonable prices, sweet-smelling clothes, and free pick-up and delivery in the Reno area. I always tell my friends, Try It, You'll Like It!!

So, me and my wife had a big trip coming up and had to get some of my formal wear and one of her…read moredresses dry cleaned. I dropped the clothes off and was told that everything would be done and ready for pick up that Thursday which was great because we left Saturday night. Friday comes around and I go to pick up our clothes and my stuff is all done but I'm told the dress will be done late, hopefully by Friday evening so it will be ready for pick up Saturday, no big deal. So Saturday my wife goes to get her dress and it still isn't ready. Now this is an issue because we leave that night and that's the only dress my wife really had for this occasion. The employee working at the time makes a call to the place where they actually clean the clothes and they can't find it. So my wife is told that they will keep looking and do their best and call her when they find it. My wife comes home and tells me about the issue and we're both reasonably upset because now her very expensive dress is possibly missing and she's going to have to go try and buy a new one that day. But then we get a call from the employee my wife had talked to earlier and apparently the owner of the company is now involved and he was calling a bunch of employees in to help find the dress and would clean it himself and hand deliver it to us at the airport if that's what it would take to get the dress to us in time. In the end that wasn't necessary, they ended up finding it, getting it ready, and delivering it to our house a few hours before we had to leave. Now this wasn't the greatest experience but the reason for the 5 star review is Bobby Pages and it's employees actions to correct the issue. We were truly blown away by their efforts to make things right and will only use them for our dry cleaning from now on.

Highly overpriced alterations!! $48 for a simple dress hem, no lining not a circular dress. Plus…read morethey didn't even do a blind stitch. There are much more reasonable places to get clothes hemmed.

They always do great job, on time. Lovely family who owns it. Marisol is totally customer…read moreoriented and absolutely has a photographic memory for names! Amazing.

I brought in some of my nice dresses and jackets in and got them back pressed, clean, and I am…read moresatisfied! The staff was friendly and kind!

The pain of owning a dry cleaners myself and then having to go and get clothes dry cleaned it…read moreprobably the saddest experience I have had. This place used to be good before the new owner bought it. I knew the previous owners for they have helped us before when our machines have gone down and we needed to get out customers clothes finished. I've brought my clothes here and the pricing was very reasonable and they pressed my silk dresses perfectly. Unfortunately I brought my clothes in a little too late. I brought in a suit and two dresses and it cost $54 ish. Which is a crazy price especially already knowing the prices of products and what everything costs. I picked up my clothes and checked my items and noticed hard creases all over my silk dresses. The pain of being a perfectionist. I called the store to just let them know to pay a little more attention to detail and knowing more about clothes and that these types of dresses are just supposed to be steam pressed without any creases and they don't pick up their phone. So at this moment I will not be brining my clothes here and will have to find another dry cleaners that actually take pride in owning their store.

If I could give zero stars, I would. I dropped off over $200 worth of clothes, and this dry cleaner…read morecompletely lost them. Given the disorganized mess at this location, I'm honestly not surprised. The guy who works here has piles of clothes everywhere with just tickets on top--no real system. Clothes are left by the front counter, completely exposed, and he's always in the back doing who knows what instead of managing the store properly. After realizing they lost my clothes, he said he would check the other location and give me a call. Of course, that never happened. When I stopped by again, he pretended to look through the racks, then gave me a half-baked excuse about the owner being out of town with some family emergency. Conveniently, that means no refund, no solution--just empty apologies. At this point, I wouldn't be surprised if clothes are getting mixed up or even stolen. This place is an absolute joke, and I would strongly advise against trusting them with anything valuable. They clearly don't care about their customers or their belongings. Save yourself the stress and go somewhere reputable!

NEED ALTERATIONS? This is the place you want to bring your 'special' clothes.' My uncle passed and…read moreI only kept one suit that I wore at LVJC during my 15 year career there. Being a 'senior citizen' now, I lost inches and needed the skirt taken in for his celebration of life in California. Maria helped me and the alterations lady pinned the skirt to shrink it down. The dry cleaning and pressing are great and the price for dry cleaning and the price for alterations are extremely affordable. I live in Cold Springs and it's worth the drive!

I had three suits that I hadn't worn in quite a while and was needing one of them for a wedding…read more The lady at the counter was very courteous and gave me an expected time for the suits to be done. I got a text the expected day that my suits were ready for pickup. When I went in she had an envelope attached to one of the suits and she said there must have been something left in the pockets. When I looked in the envelope out in my truck, there was an old airline luggage claim ticket and 3 $1 bills! Must say they are honest there. It cost $49.50 for the three suits. I'll go back there if I ever need something else cleaned.

A&C Tailoring was amazing to work with. I am not local and was only going to be in town for a few…read morehours. They got my jeans hemmed, with the original hem, while I waited; it took maybe 15 minutes! And the hem job looks nice and clean. Great service and will definitely be using them in the future!

I'm extremely disappointed with my experience here. I paid over $300 including a rush fee and tip…read moreto have a dress tailored for an upcoming wedding, and after two weeks almost none of the requested alterations were completed correctly. I was very specific from the beginning that I needed the wiring removed from the cups of the dress. I also requested the slit be moved up and the bottom hem shortened. When I arrived to pick up the dress, only the hem had been done properly. I was then told the remaining fixes would "take 10 minutes." Thirty minutes later, they had only adjusted the slit and the wiring was STILL in the dress. At that point, I had already repeated the same request multiple times. When I calmly explained AGAIN that the wire needed to be removed, the woman working began talking over me and arguing with me instead of listening. I am now sitting here waiting even longer for alterations that should have been completed correctly the first time after they had my dress for two full weeks. For the amount of money charged, especially with a rush fee, the communication, attention to detail, and customer service have been incredibly frustrating. I would not recommend this business if you need reliable tailoring or time-sensitive work.

This dry cleaner already conducts low quality business. They will damage wool clothing and other…read morespecial garments. They are really only good as a general shirt laundry. Unfortunately I had to go back to using them for some of my less valuable items due to the more reliable cleaner in Incline closing down. I brought in a garment the other day and asked that no thermal barcodes be attached. Today I brought in another item and, while asking for no barcodes, the lady rudely interrupted me and says "yea no barcodes I know. Its more work for us so of course I remember you" So apparently even though they are a dry cleaner, don't ask them to take special care of your items

Avoid these folks like the plague. Their cleaning is just okay but it's their service that takes…read morethe poop pie. They need someone to come in and train their staff on how to be kind and how to do their job. They are always confused and couldn't care less. They are the worst.

Please update your hours to reflect a 5pm close on Yelp. This will help your customers know when…read morethey can pick up their items and not waste time driving to your business only to find it is closed.

I rarely need a dry cleaner, but when I do... I DON'T choose these folks!!!…read moreTerrible service, horrible pricing, was not informed of pricing prior to charge, then they utilized an unauthorized charge!! Do not use!!!