[[HIGHLIGHT]]I'm extremely disappointed with my experience here.[[ENDHIGHLIGHT]] I paid over $300 including a rush fee and tip to have a dress tailored for an upcoming wedding, and after two weeks almost none of the requested alterations were completed correctly. I was very specific from the beginning that I needed the wiring removed from the cups of the dress. I also requested the slit be moved up and the bottom hem shortened. When I arrived to pick up the dress, only the hem had been done properly. I was then told the remaining fixes would "take 10 minutes." Thirty minutes later, they had only adjusted the slit and the wiring was STILL in the dress. At that point, I had already repeated the same request multiple times. [[HIGHLIGHT]]When I calmly explained AGAIN that the wire needed to be removed, the woman working began talking over me and arguing with me instead of listening.[[ENDHIGHLIGHT]] I am now sitting here waiting even longer for alterations that should have been completed correctly the first time after they had my dress for two full weeks. For the amount of money charged, especially with a rush fee, the communication, attention to detail, and customer service have been incredibly frustrating. I would not recommend this business if you need reliable tailoring or time-sensitive work. read more

I was really bummed out when I discovered that my Brandini Italian leather jacket had a small cut in the front. I was sure it was ruined! I spoke with Angel about if they could repair it. He said there were a few options, I did not like any of them. Then he thought for a minute more and came up with a brilliant tailor's idea. Place a horizontal seem across both sides of the jacket so it would appear as if it was done by the original maker. BRILLIANT! Thank you A&C. read more

A&C Tailoring - A perfect fix Tony Italian bomber jacket that is so comfortable. - Sewing & Alterations Near Me - Reno, Nevada

Contacted the business to see if they could patch a tear on the seam of a favorite leather cap. Was told they could do it and asked me when I was dropping it off. Took time out of my day to make the drive down there just for the lady working there to point to brim and say they can't do it because the brim won't fit in the sewing machine. Kind of frustrating because I explained what kind of cap it was when I asked for the service. At least she was nice about it but I REALLY don't like when someone makes me waste my day read more

[[HIGHLIGHT]]I communicated with this company about dress alterations following their response to my question inquiry on Yelp.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]We scheduled an apt and I showed up on time.[[ENDHIGHLIGHT]] When I arrived, I waited for 15 mins without anyone acknowledging me. There was another customer who was in tears asking where the owner was because he was supposed to meet with her that day by apt to discuss an alteration that went wrong that was apparently very pricey. [[HIGHLIGHT]]The employee first said the owner would be in later and they weren't aware of this apt.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Then when the customer requested he be called because shed "been dealing with this for months and he promised to meet her", the employee called the owner and came back to say he had a medical emergency and couldn't come.[[ENDHIGHLIGHT]] The customer said last time he said he was "out of the country" and owed her either $180 or a fixed product. The lady was nearly in tears. [[HIGHLIGHT]]Between that and the lack of acknowledgment by the 2 staff members about my scheduled apt, I took it as a sign to take my business elsewhere and left.[[ENDHIGHLIGHT]] read more

Based on this experience, I cannot recommend their services. [[HIGHLIGHT]]I had a very disappointing experience with A&C Tailoring (Alterations/Dry Cleaners).[[ENDHIGHLIGHT]] I paid $240 for "urgent service," and they had over 8 days to complete alterations on a prom dress--but they still failed to deliver a wearable result. If they couldn't commit to or follow through with what was requested, they should not have taken the dress in the first place. I would have gone somewhere else that was capable of completing the work without ruining the dress or impacting such an important milestone event. The dress was delivered Friday afternoon, with prom scheduled for Saturday evening, leaving almost no time to address the issues. The quality of the work was unacceptable. The embroidery was left hanging loose, the sleeves we specifically asked to be removed were cut but not properly finished (leaving the fabric exposed), and no straps were added--making the dress impossible to wear. The entire garment was poorly handled and ultimately ruined. [[HIGHLIGHT]]I contacted the shop immediately after pickup and even sent a video showing the issues, but received no response.[[ENDHIGHLIGHT]] I did not hear from them at all until I reached out myself the following Monday at 11:45 AM--after the date the dress was needed had already passed. Although they later offered to fix the dress or provide a partial refund, neither option was acceptable. The event had already passed, making repairs pointless, and a partial refund does not reflect the extent of the damage--especially considering they had more than 8 days to complete the tailoring properly in the first place. [[HIGHLIGHT]]I have been trying to be amicable in reaching a resolution, but communication has been evasive.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]I was told the owner--who is the only person able to authorize refunds--is out of the country due to an emergency, and therefore no full resolution could be provided.[[ENDHIGHLIGHT]] I gave them 48 hours to contact me to resolve the issue, but their response was simply that they "did what was asked" and would only offer a partial refund. I have no professional experience in embroidery or alterations, yet I was forced to make last-minute fixes myself, incurring additional costs and further compromising the dress for any future use. The dress itself cost $364, and due to their lack of professionalism and poor craftsmanship, it is no longer wearable. They have not taken full accountability for the quality of their work. read more

I was content with the transaction of this business. I created a Yelp project and received a response from 3 vendors. Angels was clear on the price for my project upfront and met the timeline they stated the repair would be. I really appreciated that. There were other offers that were lower, but after receiving my jacket back, I'm pleased with the work and function of the zipper replacement. [[HIGHLIGHT]]Good customer service, excellent communication through email and text, and hours of operation that worked with my schedule.[[ENDHIGHLIGHT]] 5 star experience. read more

Been to the Moana location twice, once to get a pleated dress shortened and taken in (major alteration) and another time to get some trousers hemmed (minor work). What's great: intake customer service was excellent. Courteous and friendly staff. What's okay: they were working with a 30-day turnaround when I took my pants in. Seems pretty long for a minor job. However, when I got my dress done, I was able to pay an expedited fee to get it back within a week. What can be improved: When I went to pick up my dress at the time that was quoted, it was not back from the dry cleaner. I fortunately added in buffer time for this type of situation, but it's not great if you need your items done on time. Also, I never got a notification that my pants were done, and when I called to check, they couldn't find my order. Everything got sorted out eventually, but there seems to be some internal communication issues among the staff that can be improved. Overall, if you don't mind waiting a while for your items and can tolerate some minor mishaps, this is a decent local business to support. read more

I was pretty discouraged after noticing damage on a favorite leather jacket and wasn't sure it could be saved. I brought it in to see what could be done, and after talking through a few possibilities, a creative solution was suggested that completely changed my outlook. The idea blended seamlessly with the original design, making the repair look intentional rather than like a fix. The craftsmanship turned out impressive, and the final result honestly exceeded expectations. It's clear there's real skill and care behind the work here. Instead of replacing something I love, I get to keep wearing it with confidence. I'm really glad I trusted them and would absolutely return for future alterations or repairs. read more

They did a good job on my dress hemming. [[HIGHLIGHT]]My only complaint was I wasn't informed when my alteration was finished.[[ENDHIGHLIGHT]] The staff is very nice and knowledgable. read more

[[HIGHLIGHT]]This business is excellent they reply quickly, provided expedited service, and the work is top notch![[ENDHIGHLIGHT]]

I've been using A&C Tailoring & Dry Cleaners for all my uniform alterations and dry cleaning, and they've never disappointed. As someone in the military, having my uniforms look sharp and fit perfectly is important -- and Cristian always gets it right. The service is professional, fast, and top quality every time. Highly recommend this place to anyone looking for reliable tailoring or cleaning in Reno. read more

Terrible service! Zero stars. My custom dress take-in for the straps and bust was not complete in the time they stated and when I went (a second time!) to pick it up after giving them more than 2 weeks, it was STILL not ready. [[HIGHLIGHT]]I was on my way to the airport with the dress for a flight and they wanted me to leave it for them to continue working on. SO disappointing![[ENDHIGHLIGHT]] The Owner offered a $68 refund for lack of complete services promised. This was in MAY. It's now August- NOTHING. No refund despite multiple phone calls and promises that they'll look into it. These people are nothing but crooks with zero follow through. Do not support this business! read more

Everything, thanks another leather jacket to be done soon, same old zipper issue back faster than expected read more

A&C Tailoring - Got my jacket back in half the time did the patch too. More than happy with the work . I'll be taking my other leather jacket to them too - Sewing & Alterations Near Me - Reno, Nevada

[[HIGHLIGHT]]Very nice people.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Great customer service.[[ENDHIGHLIGHT]] Got in next day for a fitting. Turn around time was quick for alterations. Prices are very competitive. read more

[[HIGHLIGHT]]Amazing customer service, hemmed and repaired 2 work dresses.[[ENDHIGHLIGHT]] Was able to remove tough armpit stains and fixed minor seem rips complimentary. Plus I forgot to ask them to stitch up the back slit and they did it when I picked up in just a couple minutes! Prices are very affordable and fair. Will definitely be bringing all my dry cleaning and tailoring items here;) read more

This guy butchered my suit, I had to get it totally redone because it was completely uneven on the shoulders, the back and the sleeves. This guy is a total hack, is not a tailor, misadvised me on what to do so he could get more money for doing more stuff that literally f-ed up my suit. He also made me wait months and months after saying it would take weeks, all to get my suit back, charging me for hundreds of dollars in the process, to get a completely f-ed up suit that looks like garbage and I cant wear. His dad who passed away was a real tailor, this guy has no idea what he is doing and will look at you in the face and lie to make a few more bucks and then still f up whatever you bring him. If you need a warning to avoid a total hack of a service(thats what yelp is for) here it is, I hope no one makes the same mistake I made by going here thinking Im going to a tailor who is is even half competent. read more

Took my prom dress in to get the top tightened and some length taken off the bottom. Christian was very friendly and knowledgeable and offered competitive pricing. Only took about 2 1/2 weeks for the turnaround time the whole process to get my dress fitted to how I wanted it only took maybe 10 minutes. I could not say anything but great things. Upon receiving my dress, I was beyond impressed by the work done, it looked like I bought the dress that way. Highly recommend for all things prom alternating! read more

A&C Tailoring - altered dress - Sewing & Alterations Near Me - Reno, Nevada

Walk-in. Got fitted. Reasonably priced. Now we wait for the finished product. He let me know they do all types of embroidery, logos, names, etc. Competitive pricing. read more

I brought in a pair of pants and a dress for alterations. My alterations were nothing crazy so our consultation was pretty quick - and they were good about communicating expected turnaround. Very personable, and most importantly, the garments came back looking great! Would come back here again. read more

Cristian is the best. I bought a suit online for my wedding which looked great but didn't quite fit correctly. I really liked the design though, so I made an appointment to get the suit fitted. Cristian was very welcoming and professional, and I was promptly measured up and taken care of. Cristian had the suit ready within 3 weeks(I wasn't in any rush), and everything fit like a dream! I got many compliments on the suit and my wife was very happy with how it looked as well. Very satisfied with their services and would happily recommend anyone needing any tailoring or dress alterations to Angel and Cristian's Tailoring read more

Christian did an amazing job tailoring our daughter's wedding dress! We were on a tight schedule to get things done for an elopement and Christian got it done with a great attitude! We truly appreciate his professionalism and kindness in what could have been a stressful situation. Thank you!! read more

They didn't a great job adding length to some pants for me! They just take so long to get things done because they are so busy so don't expect next day turn around service. read more

Amazing!! Fast work done right! So happy with the work done to my bridesmaid dress. Very lovely people to work with!

Cristian is an excellent owner/operator and very experienced tailor. Cristian took over his grandfathers business and has turned into a genuine success with what seems to be a major following. I typically disclose business location, however, this time I will not because Cristian has converted his garage into a beautiful tailoring shop. He told me the other day he has out grown it and now looking to move into a brick-and-motor location somewhere in South Reno. I can't wait to see where he ends up to continue to support this amazing local business. This tailoring shop has high quality work, competitive prices and most importantly is a local business I love to support! These are the stories I like to see and prefer supporting in the Reno/Sparks area. Keep it up Cristian you do amazing work! 5 STARS!!!!!!! read more

Fast quality service 100% recommended. They are now offering dry cleaning service! Very clean shop. read more

This place was easy and worked out perfect with quick results. My prom suit was amazing and done very well. Recommend this place 1000% read more

A&C Tailoring - Sewing & Alterations Near Me - Reno, Nevada

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The quality of work was exceptional, my daughter's dress was fixed to perfection! Very responsible and serious!

Cristian is an awesome tailor. I called on Saturday afternoon looking to see if they could see me on Sunday to get my suit tailored and ready on Monday for an interview. Last time I wore the suit, I was 30 pounds heavier. The amount of alterations they had to do to the arms, shoulders, waist, and legs was extensive! Not only did he get it done on time, not only were the extensive alterations done perfectly, but they had it dry-cleaned for me so it was interview ready! Don't be turned off the storefront is their garage. You won't be disappointed in their work! read more

Helped me a while back Getting a Tux, loved it. Still use it till this day and made me look good for prom and graduation. Thank You!

Worst experience ever!! I recommend going elsewhere for tailoring. I went in several weeks ago for my bathing suit that had a tear along detailed stitching. I was told it would take a little bit longer as they needed to get a special machine to fix it. He offered me the option to sow the suit up completely and I told him I absolutely did not want my bathing suit sewn closed (as it would lose the special stitching) and if he was unable to fix it then just leave it alone and I would find someone else who was more capable. Three weeks went by, never did I receive a call from them, when I called to check in on my bathing suit, I was told they were out of town twice and then received a text msg saying something about a dress. Today, I stopped by to see if it was ready, a shirtless man (who I am assuming is Angel) was working. When I told him I was very specific about not wanting my bathing suit sewn closed, he stated he didn't do that type of work, he was very rude, did not take responsibility or offer a solution. I am extremely disappointed. Worst experience ever, horrible customer service. read more

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I had an unfortunate experience with this tailoring company despite the good reviews; perhaps it was a one-off and they were having a bad week. I came to A & C to get the elastic redone on my jacket sleeves and hem some nice dress pants. I am giving three stars instead of two because they did do a good job on the clothes with good craftsmanship. I recommend calling first about their lead time because they told me three weeks until my clothes would be ready. They also charged me when I dropped off the clothes and in my experience with other shops, I would pay upon picking up the items, but that's just personal experience. The difficulty came in getting my pants hemmed. On the day I was told they would be ready (three weeks later) I had driven up to Reno from Incline Village, but at noon I received a message saying the clothes were delayed and wouldn't be ready until the next day. I would have appreciated more of a heads up as I had already driven all the way to Reno from Incline. Later in the week I came back to pick up the clothes but was running late and they were kind enough to keep the store open for me a few minutes after closing. The jacket was great but sadly the pants they were hemmed too short even though we had taken measurements. Given that I lived over the hill and work during normal business hours (they have tight business hours) I couldn't pick the pants up until the following week so it took almost 5 weeks for me to receive my pants. This place has good reviews so I'd like to hope my experience isn't common, but I did not have an experience like most people who left reviews for A & C. read more

I searched for a clothing REPAIR shop and followed the reviews to this one. I have a pair of pants that needed mending and gave them a call. They seem to know exactly what was needed and gave me a terrific turnaround time estimate. True to their word, they were mended, reinforced and the cost was extremely affordable! This place is awesome. Thanks guys! read more

Christian has been wonderful. My friend needed to get his suit altered on a time crunch and we were recommended by a Macy's employee. The pants needed to be hemmed and the jacket needed to be taken in. I had given a call to Christian, and he immediately responded with all the answers that I had asked. We took the suit and were told by him that we can pick up the altered suit the next day!! If you've ever gotten a dress or a suit at macys, they take 4-5 business day and if you ask them to expedite, then the charges tend to go up as well. So, the fact that Christian was able to do the alterations in a day without any extra charges and the alterations were done great, they were done with precision and also very neat. I would definitely recommend Christian and Angel for alterations over macys or bobby pages any day, because they provide great service and excellent prices! read more

Angel has done excellent work on several of my suits. Most recently, when an in-store "tailor" completely messed up a new suit. I took it to Angel who was able to save an almost ruined suit. Not only was he able to make my suit look great, he did it in two days! read more

Called and asked if I could just show up, or would I need an appointment. I knew the address is in a residential neighborhood. Appointment would be best he responded. I made an appointment for 1:00-1:30. Showed up and no one answered the door, nor would they answer the phone when I tried to call when at front door. read more

Cristian is so nice and accommodating and does amazing work for a fair price. I've gone to him twice now and have no complaints. The work gets done fast and I haven't had any issues. I will continue to use them for all my tailoring needs :) read more

I waited until last minute to get my bridesmaid dress altered and they did a fantastic job in two days!

Great business, good prices and friendly service . Extremely good craftsmanship. I also purchased a nice sport coat for a fraction I'd pay at a 'popular' Men's store. read more

Requested 100 custom Mask from this shop, and When I asked for Proofs for 100 masks I had ordered before I would agree to give them the rest of my deposit, they ghosted me for a week. 0/10 would not recommend getting scammed. read more

I'm an airline pilot and I ripped my uniform pants in the airplane on the first leg of a 4 day trip. My overnight was in Reno on the first night. I called Angel and asked if he could repair my pants while I waited. "Sure No Problem." I got a ride to his shop, and he did the repair in five minutes. He even drove me back to the Hotel I was staying in. I can't say enough about the 5 Star service. Thank you Angel, Captain J. Ross read more