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    Kattchy Decor

    5.0 (3 reviews)
    Closed • 8:30 am - 5:30 pm

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    Rick's Custom Shutters and Blinds

    Rick's Custom Shutters and Blinds

    (265 reviews)

    Excellent service and a great experience!…read more Rick from Rick's Custom Shutters and Blinds helped me fix four blinds at my home in Irvine, and I couldn't be happier with the work. Rick arrived right on time, quickly identified the issues, and completed all four repairs in about 30 minutes. The workmanship was excellent, the price was very reasonable, and there was no pressure to replace anything unnecessarily. It's hard to find someone who is quick, professional, reliable, and reasonably priced. I'm very glad I found Rick and would definitely recommend him to anyone who needs shutter or blind repair. Great work, fair price, and excellent experience!

    If I could give them more stars, I would…read more I'm in the service industry myself, so I'm pretty particular about both service and quality. We first worked with Rick 6+ years ago when we moved into our home. He installed shutters in our bedrooms and office, and they've held up beautifully. I remembered how professional and on top of everything he was, so I reached out again when we needed blinds for our bedroom. Jeremy and Parker came out for measurements and made the whole process incredibly easy. They walked us through options, gave thoughtful suggestions, and provided an estimate. All in about 10-15 minutes. About two weeks later, they returned for installation and were done in under 5 minutes. Everything was seamless. The best part is how it turned out. It's exactly what we envisioned, if not better. We now have automated blinds in our bay window that give us privacy while still letting in light, and they look so clean in person. They even upgraded us to a system without a visible battery pack, which made a big difference aesthetically. Truly some of the best in the industry. Friendly, efficient, and trustworthy. I wouldn't go anywhere else. Thank you, Parker and Jeremy!

    Excellent Blinds and Shutters - Shutter

    Excellent Blinds and Shutters

    (375 reviews)

    I didn't end up purchasing from Excellent Blinds and Shutters, but they absolutely earned this…read more5star review. I reached out looking for a specific 4 panel sliding system & they responded almost immediately. Instead of trying to sell me something that wasn't right for my home, they were completely upfront that their current products probably wouldn't meet the style I was looking for. That kind of honesty is rare. No pressure, no sales pitch, no wasting my time. Just fast, professional communication and straight answers. Sometimes you learn more about a company by how they handle the sale they can't make than the one they can. Excellent customer service and integrity. I wouldn't hesitate to recommend giving them an opportunity.

    Great customer service and everyone I spoke with was very nice and professional…read more However, I am extremely unhappy with the actual installation and final product. First, the installation team left without addressing the cracks/damage to my windowsill. They obviously saw the damage but did not mention it or let me know that someone would be scheduled to come back and fix it. I had to call the company myself and send pictures before they sent someone out. When they came back, all they did was sand down the damaged area and fill it in. I am also very disappointed with the fit of the shutters. I was told afterward that the shutters are not custom-sized and that the gap around them is "industry standard" because of the sizing of new-build windows. The gap is large enough that you can actually see the screws, which makes the shutters look like they were not properly sized for the window. What makes this even more disappointing is that their website advertises "custom shutters" and describes their shutters as having a "perfect fit." Someone came to my home to measure my windows before I purchased them, so I was under the impression that the shutters would be custom measured and ordered specifically for my windows. I was also told that I would have to wait weeks for the shutters because they needed to be ordered in the correct size. The final result does not look or feel like a custom, perfect-fit installation. When someone finally came out to address the damaged windowsill, I was also told that if I wanted to cover the large gap, I should purchase a weather stripping product from Amazon and install it myself. I was very surprised that after spending $1,500 on two windows, I was being directed to purchase something myself to make the shutters look properly finished. Had I known beforehand that there would be a noticeable gap, visible screws, and that I would essentially need to add my own weather stripping to make the installation look finished, I would have purchased from a different company. I spent approximately $1,500 on shutters for just two windows, so I expected a much better fit and finish. I understand that some clearance may be necessary for installation, but the large gap and visible screws are not what I expected from a company advertising custom shutters and a perfect fit. Overall, while the customer service was pleasant, I am extremely disappointed with the final product and the way the installation issues were handled. I wish the expectations regarding sizing, gaps, and installation had been made clear before I made the purchase.

    The Vertical Factory on Wheels

    The Vertical Factory on Wheels

    (97 reviews)

    I had a large project and The Vertical Factory was very helpful and gave me exactly what I needed…read more I did some bidding and they quoted me the best price out of three other companies. They were on time with deliverables and service. I would recommend them to everyone. Made my life so much easier with their quality of service. They went above and beyond for me.

    We purchased these blinds back on Monday, June 22nd and was told that the blinds would be ready in…read more2 weeks. We purchased 2 sets of blinds for about $442. One for our bathroom (mildew resistant) and one for our computer room. They're small windows. These type of blinders are not very hard to get a hold of especially since that is what they work on. However, since that conversation we keep getting pushed back because they are busy working on a different job or they say the product has not come in. In fact, I've had to keep texting and calling them to find out the delays. This is unprofessional! Not happy. Today they installed the blinds. Yesterday they tried to install the blinds but they never called me back so I left and as soon as I left to the gym the installers came by my house. I asked Victor why he didn't call me back. He said he had to make sure the product was there. A phone call would've been nice. Since this was just installed today and in your response to Victor The windows are not been properly installed. The blinds are supposed to have a cord/string that pulls up the blinds. However, there is no cord or string so there is no way to move the blinds/down. In fact my blinds are stuck without the cord/string. Victor I want my money back. Victor that is not true! We asked you about getting a cord/string earlier. In fact you have installed for me in the past and have put cords or strings for my blinds. I have them in my daughter's rooms and in our bedroom. However, after this dilemma Im never going to work with you again.

    Pride Window Fashions - Motorized Roller Shades

    Pride Window Fashions

    (54 reviews)

    Wow. I'm so glad I contacted Kevin and his team. Our plan was to get several quotes and we got…read moreabout 10 different ones. We had 10 fairly large windows that we wanted automated motorized blinds for so we knew this was a fairly large job, but the pricing went from reasonable to astronomical. I would highly recommend getting several quotes before actually moving forward with any company as you never know what you're getting into unless you do your research. Anyways back to Pride Window Fashions. Quality 5* After reaching out to several companies that offered a wide range of shade materials, Kevin had the best bang for the buck. Instead of that plasticky materials he was able to offer high quality fabric for less than the competitors. Service 5* Kevin was responsive and thorough. He quoted me about 3-4 weeks to order the materials and get it installed. Through that time he kept us apprised and showed up promptly with his team for the installation. The install was quick and took about 2 hours to install the shades, setup the automations and show us how to use it. Price 5* Not only was his pricing solid, but he did it while offering a better product than most of his competitors. No upselling either. After meeting with several window treatment companies, there is definitely a lot of upselling and dishonesty. I got none of that from Kevin, just a man who cares about his craft and has been doing this for 15 years. I can honestly say this with certainty and after reaching out to several different companies, don't bother looking elsewhere and just give Pride Window Fashions a call.

    From start to finish this company has been phenomenal!…read more Quote: I left the company a voicemail and within hours I was texting Kevin setting up an in-home visit. He was punctual and so professional. There was no haggling or hiding behind the price. It was straight forward, simple, and SO REASONABLE too. Install: Within 4 weeks my blinds were ready for install. Again, Kevin was punctual and professional. Blinds were installed in no time. We were so so so happy with the product. Then, the kicker... Two days after install, our housekeeper broke a blind! She didn't realize they were motorized and essentially ripped it off the mount when we weren't home. I text Kevin in a panic. He was at our house within hours. He spent over an hour repairing OUR mistake and even stayed to show us special settings. He did this all within warranty even though it was not a product defect (it was completely our fault). To say we are happy with this product and company is an understatement. Kevin and his company have our business for years to come! 10/10 5 star review!

    EsVata Window Covering - view from outside

    EsVata Window Covering

    (116 reviews)

    Although the price was somewhat reasonable, the overall experience reflected that lower cost…read more The installation felt unprofessional and poorly executed. It was a two-person crew and communication was difficult due to a language barrier (mandarin speaking only), which made it hard to clarify details or ask questions during the process. We did use Google Translate but it only went so far. My biggest concern is the inconsistent quality of the roller shade and blind installations. Some blinds operate correctly, but others shift when adjusting them -- the headrail moves up and down whenever the tilt wand is used. Instead of correcting the mounting, a temporary workaround was used that leaves the headrail sticking out about an inch. There were also measurement and fit issues. One roller shade cassette appeared to be incorrectly sized and had to be forced into place. Several shades are not evenly aligned within the window frames, with varying inset depths that are visibly inconsistent. Additionally, one of the roller shades fails to fully close, which suggests quality or installation problems. Overall, I'm disappointed with the workmanship and finish.

    We had an outstanding experience with ESVATA Window Coverings from start to finish. Scheduling was…read moreeasy, communication was excellent, price was very reasonable and everything happened right on time. The quality of the window coverings exceeded our expectations--they look beautiful and are very well made. The installation team was professional, courteous, and worked seamlessly together as a team. They paid close attention to detail, left everything clean, and made sure everything was perfect before they left. We couldn't be happier with the results and highly recommend ESVATA Window Coverings to anyone looking for quality products and exceptional service.

    Kattchy Decor - blinds - Updated September 2026

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