Mangers who know how to properly de-escalate situations and articulate and explain why I need to…read moresit down with another associate to complete my membership when I have been patronizing the gym for over 2 years . I believe the manager wanted to use my account to receive sales credit or renew in a way that benefits that location . When I called him out about it he lied and stated it was a waiver that he needed me to sign which I have done in the past. A gym waiver and a contract for membership look completely different . When I made a complaint through the right channels the manager followed me into the gym and forced me to discuss the matter and to assert his authority he asked me to leave when I expressed repeatedly I didn't want to speak to him . I was embarrassed and feel like he was bullying me , completely unacceptable.

I absolutely love this location. It's always very clean, the staff is very friendly and the kid…read morecenter has been a huge help! I typically visit at 8am until about 9:30am when the kids center is open for my son. I always use the stair master, workout on the green and the sauna. The sauna is usually open and not crowded during the time that I go. I love how the cardio equipment is all upstairs. I typically only use the treadmill but there are so many different types to choose from. Overall this place is top tier with the friendly staff and cleanliness.

Not to be confused with Planet Thickness, which is a gym for curvy people. Although this could be…read morethat too. The problem is that the staff here are all brand new and very unpredictable. Some are friendly, some, well, the opposite. We've only been here once, I've only worked out as a guest. I've been trying to join new (national) gyms, and while PF fits so much of the criteria that I need, I can't bring myself to do it because of discriminatory lunk alarms and very questionable policies and service as well. The three stars is just for how shiny and new this location is (literally months old), and how cheap the membership is, but I prefer my Blink Fitness.

This one star is bc of the older woman who is supposed to "clean" and Bethany who is suppose to be…read moreat the front desk, but is "cleaning" aka harassing members. The older one will actually YELL at members and try to hurt them. They use filthy water / mop that stinks. They follow PF members into the dressing room and restroom and try to assault them, they are disgusting, in my opinion and SHOULD BE FIRED!! There's an older woman at the front desk who is also mean / rude, spread false rumors. She too should be fired. Naomi is also just as bad. The guys who work the front desk are very nice, especially MIKE He doesn't gossip, is ALWAYS working, making sure everything is good & clean. He also will clean outside the front door. One morning there looked to be smoke in the gym. He called the fire dept immediately, got everyone out, without any drama, to make sure everyone was safe. It wasn't anything dangerous. Mike is great. There are a couple of newer young ladies who are very nice. They need to fire the "cleaning" crew and Bethany for not cleaning and for harassing members. And the older woman and Naomi at the front desk. They do NOT adhere to PF rules at all. The gym itself has good equipment and is laid out well. You'll definitely get a good workout. If the cleaning crew, the older woman and Naomi aren't there.

Koko is the best gym I've found! The concept works well to keep me motivated and excited to work…read moreout. All workouts are tracked and you can access your history on your personalized Koko homepage, so it is easy to see your improvement. I have been coming here for just over a year and have seen a 53% strength gain and have dropped a dress size. Koko takes a holistic approach that is effective and has long term impact. They integrate your nutrition and workouts. This doesn't feel like a fad diet plan - it's sustainable and has helped me to really change how I think about food. I love that the cardio audio workouts have various fitness and nutrition studies and facts interspersed with the directions. Most importantly, I feel taken care of here. Art, Alicia, Edward and the rest of the team always make me feel welcome and are willing to help answer any questions I have! Because of them, I was able to convince my parents and my husband to join Koko as well, which has made it even easier to stay committed to working out!! Thanks y'all!!!

What I love about the Koko experience is knowing I am getting a great workout, but not having to…read morethink about it or record anything. The digital trainer handles that for me. I also enjoy the fact that it is not a typical gym atmosphere. It is relaxed and more quiet, staffed with knowledgeable employees who are happy to help but also happy to let you get on with it yourself if that's how you roll. I am pleased that I have successfully completed more than 12 consecutive months of training at Koko's and haven't grown bored!

I been attending that gym for a year in Katy , so I canceled my plan on October because I had to…read moremove for another state ,also I had the email with my sign that's proves I canceled before leave , In my contract I don't agree with renew that's mean than can't keep charge after one year anyway but they continued to charge me,I had to ask a friend for help to call customer service .than I received another email said the cancel process right now take 30 days and I will be responsible for any payment . Today is 01/26 pass more then 30 days and they still charge me 75 dólares this month , this is frustrating

they canceled all cycle classes, the whole team in cycle is canceling their membership. everyone…read moreloves cycle and new people come in everyday!!

Gym is perfect for an amazing working out! Always clean and take care of , great community and the…read moreemployees are friendly and helpful.

By far one of the best gyms I have ever gone to, and I have been working out for years at Equinox…read moreand Lifetime fitness. This place is a hidden gem. The environment is high energy, super friendly and supportive. From the moment I joined, JJ took care of me and helped guide me to the package/membership that best matched my fitness needs. The boxing classes are challenging and engaging. Even though it's a group class, Pablo pays special attention to each and every person, working with them one on one, guiding them on how to improve their technique. And don't worry, you'll get your butt kicked and handed to you with each and every class but you'll enjoy every minute of it. I have been working out here for three months now and now I am doing personal training with Jose who is just phenomenal. Jose follows a structured no BS approach which I love. I told him my goals and he takes them as seriously, if not more seriously than me. He's gone above and beyond to work with my schedule, structure brutal workouts that will help me reach my goal as fast as possible and even check on my progress regularly to assess my progression rate. I've had my fair share of disappointment with personal training, and Jose has turned that around completely. From the beginning he's been truly invested in my progress and I am truly grateful to be training with him.

As a stay at home mom with two young babies. I am super exhausted and looking for some me time…read moresolution. Life time kids academy is the only reason why I decided joining the club. I have been to two locations and my kids are happier here. The vibe in general feels like a family. It's chill, energetic, fun and engaging. True that it is smaller than the other location but it really doesn't matter to me since mainly I spent my time just sitting at somewhere doing nothing. As long as my kids are happy and love spending time here as much as I do. It's 5/5. Vibe check. The gym makes me feel like I am in... cinco ranch : a gym in a holiday resort cypress : a gym in a tech headquarters. (Not actually really is but just a personal feeling!!)

I really appreciate Karina in the kids Academy. She knows how to work with kids and is perfect for…read morethe job I don't believe everyone is fit to work with Kids, but Karina talks to My Son and is very patient with him and made me very comfortable dropping My Son off! Thank you I really appreciate it I will be coming back to this location because of her. Gloria in the woman's locker room has excellent customer service. And she always greets everyone with a smile while making everything beautiful and clean! I appreciate these two ladies a lot and the gym is beautiful for the most part

Recently renovated and the layout definitely maximizes all the new machines and equipment. I have…read morebeen a member for 4+ years and I can say that I have been very impressed with all the new equipment and layout.

I recently visited Fitness Connection as a guest and I was treated in such a disrespectful manner…read moreby the front desk worker named Nate. He had a horrible attitude and spoke to us very aggressively for just asking simple questions which is unacceptable in the customer service world. I used to be a member at this exact gym and due to the way he spoke to me and my mother and sister, I will absolutely not be be bringing my business back to this gym due to the type of employees they choose to keep at this gym. If you don't like to talk to people in a respectable manner, go back to school and get another type of job.

Since I travel without black water or gray water tanks, I use Anytime Fitness gyms to clean up…read more This gym in Katy has not only the usual exercise equipment, but also boasts the nicest, best stocked shower room in any of the AF's I've used. When I spoke to the staff I found them to be very friendly and outgoing. Now if I could just convince myself to exercise while I'm on the road, I'm sure I'd find the gyms doubly useful. Oh well, maybe next trip.

Personal Trainer by the name " Ryshaud Smith " , don't ever book with him. He is very disrespectful…read moreand rude, I will never try to book another session with him again. I also know he isn't actually PT certified! He is not qualified to PT whatsoever , so beware before trying to train with him. Anytime fitness please hire better & more QUALIFIED people. Just because someone looks very fit doesn't mean they're qualified for the role.