Got my microneedling done with Shannon and she was absolutely fantastic! Couldn't recommend her…read moremore! Highlights: 1) Shannon is such an expert at skincare and gave me a ton of topics to treat my acne 2) She told me what to expect with microneedling and the aftercare 3) the appointment flew by because I had such a great time chatting with Shannon- met her for the first time and she was so so sweet, giving me nutritional tips.

They could improve their quality of speaking to client they offered me an acne treatment that cost…read more225$ and half off will be 112$ when I paid 88$ for a mirconeedling that I regret . I did not do my facial with Shannon .

I have been looking for a new person to work on my skin. I found Jasmine on Yelp. She spent a lot…read moreof time asking me questions about my skincare routine, diet, and other factors that affect my skin. She also took time to explain everything in detail and what I need to do to improve my skin. I had my second session last week. She did an amazing job - I can feel a big difference. Thank you!

Her extractions left me with permanent scarring on my face, confirmed by my dermatologist. I…read morecontacted her about broken blood vessels a few months after my facial because I was worried and she just recommended vitamin C. Her facials are fine just don't get extractions from her if you have sensitive skin like mine.

Note that they moved to 41 Park Ave! The pictures that I saw on Yelp were different than when I…read morewent, but it was still amazing from start to finish. Don't you just hate it when you go get a facial and the lady's like omg you have so many pore/blackheads/acne/spots/things wrong with you. Well, they do not shame you here! My lady Ikumi was SO nice, so gentle, so wonderful. I got a 75 minute Radiant Skin Facial and I really came out looking radiant. Even my coworkers said I was glowing. (Of course, the hours right after I was super red but that's normal when you do extractions) Definitely coming back. If you get their packages you get a slight discount!

My new favorite day spa! They offer skincare services, massages and detox body treatments…read more I was here for the 'aqua hydro-dermabrasion facial oxygen and vitamin infusion' facial. I had such a phenomenal experience with Ikumi. She also included a brief neck and shoulder massage. After the facial, I had some red spots which was expected due to the extractions. Ikumi was so gentle that the extractions were almost painless. I was left with radiant and smoother skin. I intended to go back so I decided to purchase the 5-session package (~$970 tips not included).

I love this place I've been coming here since I was 21 they moved locations and I stopped going,…read moreBIG MISTAKE! so I had to followed them and continue to make the commute because of the horrible horrific experience I had in European Wax Center (I went there 2x and both experiences were horrible 1st time they left me bleeding like crazy and the 2nd time they dropped so much wax on my clitoris and burned me, it took months at the doctor to heal) that was a very hard lesson I learned. So I don't care if J Amie day spa relocates to even the moon I'll somehow follow them to continue my waxes with them. They work fast and make sure they get even the stubborns hairs. The place is cozy nice and clean. I love the staff they are all awesome. The prices are great compared to other big name companies. I recommend you use cash or Zelle they don't use credit cards. I've only done the waxing with them. I eventually will try their skin treatments and will re-review them. I love Working with Angela and Olga thank you for always making my waxes so smooth.

Quickest and most efficient wax you'll ever have in your life. Natasha is magic. I've got sensitive…read moreskin and used to be prone to bumps and ingrown hairs - not anymore. They use natural wax and talc-free powder. Price is crazy reasonable. Do yourself a favor and book an appointment stat!

I first visited Silver Mirror facial Bar in Dupont Circle as part of a YelpDC event. I loved my…read morefacial soo much that I returned to that location with my cousin and I purchased memberships for us. I have currently been to all DC locations and the Brickell | Miami location. My goal is to visit them all. Saturday March 28, 2026, I visited the Bryant Park (NYC) location with my homegirl (she lives in Queens) We were excited to have a girls' day and catch up with each other!! We were greeted upon arrival and offered water. It was a short wait for our estheticians and our facials soon began. I felt very much at ease and she really knew what she was doing. My homegirl and I both got the Seasonal Hydrating Facial with the Oatmilk Mask. I added the Custom Jelly Mask as well. My facial was sooo relaxing and my skin came out feeling so refreshed. She really listened to what I needed for my skin. I always feel so refreshed afterwards. My homegirl loved her facial and the results. She was amazed at how well her skin looked afterwards. We will definitely schedule another facial soon.

Made an appointment with Silver Mirror a few days ago for 6:30pm at the Bryant Park location…read more Making the appointment was very easy. Yesterday, I ended up getting out of work by 13:30pm. I tried to see if I can change my appointment to an earlier time but the online system wouldn't let me as it's within 24 hours within the appointment time. I called the location. No one picked up the phone. The message for the voicemail system stated that the voicemail was full. I tried to send an email, but the email bounced back. I ended up going to the salon. The lady at the the front was speaking to another customer so I waited. She stopped, glared, and asked if AI have an appointment. I said yes but need to change it. She doesn't reply and goes back to finishing up with the other customer. Then when she was done, I explained that I have a 6:30pm appointment and got out of work early. Do they have any earlier appointments available? She looked and said they have an appointment available in 45 minutes but with a different aestetician. I said great. When I came back 45 minutes later after grabbing a bite to eat, the front desk lady had me check in at the kiosk and have a seat. Within 5 minutes, my aesthetician called my name and took me to the back. The rooms are similar to heydey where the clients are separated by a curtain so you can hear all of the noise and conversations happening with the other clients. My aestetician was great with assessing my skin, cleaning, extractions, etc. She also recommended an add on service with the micro needle dermaplaning and the price and asked if I want to do it that day and I said yes. 24 hours later my skin still looks great The facial itself was great and I loved my aestetician. However, the pain of trying to contact someone to change my appointment and the service at the front desk has me not wanting to come back.

The people I spoke with showed a great interest in understanding the client's true needs, and…read morethat's becoming rare these days. Thank you

Wow amazing spa and massage in my life I feel so much better today thank you so much for your help…read moretoday

Been a customer since 2019 but - My experience has taken a…read moredisappointing turn. The owner and manager's unfortunate arrogance, poor management, and lack of respect for their customers have made it clear that they don't value the people who support their business: This place requires a strict 24 hour cancellation policy, but cancels appointments less than 2 hours before appointment time. This has happened on multiple occasions all on flimsy excuses, with an impersonal email, while you have already planned your day. Once or twice is understandable, but repeated instances demonstrate a lack of professionalism and disregard for customers' time (I tolerated this many times over the years) - and they call their last-minute cancellations a "policy", while it is a pattern. Instead of making efforts to retain customers or offer any meaningful resolution, when I finally spoke up, The "manager" working that day right off the bat suggested that I take my business elsewhere, canceled all my future appointments, and deactivated my account as retaliation. My effort to reach the manager was ignored, and they chose to communicate solely over email. The tone was combative and filled with attitude; the manager even lied about the reasons for my past appointment cancellations (see screenshot). There was no accountability and they made no effort to accommodate the customer - there's only immediate defensiveness, dysfunctional communication, and punitive measures for voicing concerns - all on top of yet another last-minute cancellation. Rather than valuing customers and handling things differently, they chose to push them away. When I reported this incident to the owner Rani, rather than addressing my concern, she demanded that I take down my online review in exchange for continued service. When I refused, she aligned with the manager and reinforced severing the relationship (adding, "we wish you the best in your future endeavors"). She also refused to acknowledge the manager's behaviors or take any accountability. This business has failed to uphold even basic professionalism and courtesy. The owner only cares about herself.

Just had the most refreshing facial Skin feels so smooth and glowing. Super professional…read moreteam--totally pampered. Definitely coming back.

Skin care as it should be last-minute appointments friendly service and reasonable prices. The…read moreoffice suite is clean and actually located in a medi spa, so if you're thinking of getting other things done such as peels facials or other procedures you can chat with them during your appointment about what they offer. Prior to starting the service, my friendly Russian esthetician asked if I would like any numbing cream. I declined and although it was not painless it was not as painful as other waxing I've had. In and out less than 15 minutes!

Lena is as talented as she is kind! She managed to fit in my appointment at the very last minute. I…read moreMy face feels very smooth and refreshed after a month of being sick with a severe infection and I feel like a whole new person. She has given me details about what techniques she used on my face, and utilized placed a complimentary mask for being a first time customer. I rarely treat myself being that I work so often but I'm glad I did! I needed it because my infection left me less than up to snuff, you know? God bless you Lena! I'll definitely return. I didn't break the bank, and I learned more about skin treatment! :) What a wonderful facial and brow waxing!