Great place to buy a piano awesome sales folks, they have show model sales now and again that can…read moresave a buck.

Alex is a knowledgeable and helpful salesperson and the store offers great variety of both digital…read moreand acoustic pianos. I did have a problem with my purchase, and the store did their best to resolve. If you're in the market, I do recommend giving their showroom a look.

Ms. Maggie has been so helpful for us all. I have recommended everyone I know that is looking for a…read morepiano to work with her. She gives the best recommendations with her many years of experience. Everyone I know loves their new piano they bought from Ms. Maggie. She is the sweetest and someone you can trust.

Maggie has been beyond excellent in helping us select and order the correct piano for our home. She…read morewas able to locate the piano and have it sent to houston and delivered exactly as promised. She has our full confidence and was very easy to contact even on her days off and via text message. Highly recommended!

You're never to old to learn a new hobby. I have zero musical skills but decided to learn my…read morefavorite piano melody, Claire De Lune. It's been 3 months and I can read notes and play with both hands. Keith is my teacher and he's extremely positive even when you know he wants to put plugs in his ears, lol. It's $40 each 30 min session. Follow a dream and check off playing the piano on your bucket. You will thank you!

I am in the market for a baby grand/grand piano. I visited Houston Piano Company (HPC) because a…read morefriend recommended this place. HPC was easy enough to find. It's tucked away a bit from the busy road, but you shouldn't have any problems. The parking lot was small. I visited on a Sunday afternoon so my car was the only car in the parking lot, but I was still thinking, "I better park in a way that I can easily backup or get out with my big SUV." The front door to the business was locked and you have to ring the doorbell. My first impression was, "it is wall-to-wall pianos. It was tight. There really was barely enough room to walk down the "aisle". Think of it as, if you're sitting at one of the pianos, people would have to jump over you like Super Marios Bros. style to get to the other side. They have more than one building and the other building wasn't as "tight". Our salesman, Larry, was quite knowledgeable. He asked us questions such as what we needed, price range, size, etc. He had us play on various pianos and explained to us the intricate details about each piano. Does Larry know pianos? Yes. Is Larry a salesman? Yes. We were in the market for a used piano, but they really didn't have used baby grands. Most of the used pianos were uprights. In the end, Larry helped us narrow our choices down to 3 pianos. Of course, the one that sounded the best was also the most expensive. In the end, we had to think about it. It is a big purchase and one that takes up a lot of physical space in your home so I urge everyone to sleep on this decision. What I appreciated about HPC is that they are knowledgeable about pianos. What I didn't appreciate was the fact they didn't tell me that the fancy piano I almost bought was not actually "German-made". It's made in China. Nothing wrong about Made in China, but if I'm spending this amount of money, I would like to know all the details. In the end, we decided to keep looking. Final verdict: I would not buy a piano from here.

Ken Smith is: 1. extra conscientious about his work, 2. Expert in Piano repair, and 3. Charming…read moreperson to visit with. I highly recommend Ken for your piano and tuning needs.

I hired Ken to restore my piano in August of 2020. Not only didn't he not complete the job, his…read moreworkers (teens) dropped my piano while carrying it out and caused damage to a corner which Ken removed to repair and never returned. As of November 2021 I have reached out to Ken several times, he has never returned my call. Ken told me he was working with others to figure out what needed to be done to get my piano up a d running. I paid Ken $2780 up front for the job! What a mistake. I'm in the process of filing a civil court case. What a disaster!!

I do not like to give reviews until I have tested the piano with a long term…read moreanalysis. Often, the piano does not hold the tuning or it takes awhile to determine if the tuning was suitable. In the case of my piano, the treble keys were not tuned sufficiently to maintain the effort. Initially, I had to request that the treble(highest) keys be tuned because the tuner tried to skip this important step. The middle keys were tuned well as he focused on them. The bass keys have held their tuning. I play all over the piano, so it is very important that each area is tuned to synchronize with the other. I cannot say this happened as the treble (highest) keys have not held their pitch and the bass is out there on its own! The outcome is that the piano needs re-tuning now but I will not use the same provider.

Bill and his team moved my giant "upright grand" piano; they were professional, fast and fairly…read morepriced.

Great store and team! Enjoyed everyone I've met when I went into the store. It's my preferred music…read morestore in the Sugar Land and Houston area.

My name is Joshua, A beginner who just wanted to take a look at the pianos and also wanted to take…read morethe lessons ,I recently visited Fort Bend Music Center, and unfortunately my experience was extremely disappointing. The manager, Bob, treated me with a level of disrespect that no customer should ever have to deal with.His attitude was unprofessional, dismissive, and even racially offensive it made the entire visit uncomfortable. For I was on a call with my friend even she was very surprised how he treated me while I gave him the respect , I hope the company addresses this issue, because the way I was treated was completely unacceptable, none and absolutely none should have to deal with that that kind of childish behavior, I would strongly advise others to be cautious when visiting this location. God bless to you all.

I contacted Anthony to have my piano tuned during my teaching break. He called on the day of the…read moreappointment and rescheduled due to an emergency which I can understand but then today he was an hour and 15 minutes late so I called him and he said he couldn't get free because he was working on a piano. ??? I got the general impression that my business was not important to him. As a piano teacher, appointments are everything. When my students need pianos or piano work I don't think I will be sending them here.

Called Anthony (owner) to ask about a local piano purchase in California. He spent 45 minutes…read morediscussing Yamahas and Kawai pianos with me, and gave me plenty of buying tips specific to these brands. He never once tried to talk me out of making the purchase, not did he try to sell me his own piano, but actually told me the purchase I was planning to make was a good deal. I would feel very good about purchasing a piano from someone who demonstrates this kind of integrity and knowledge base. Thanks so much Anthony!