Very caring Professional Trustworthy and knowledgeable Will use these guys again for other tuning and cleaning needs Very reasonable pricing Service was flawless and he arrived as expected with a call ahead of time read more

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Thanks to Joshua for an outstanding service. After moving from Virginia to Texas, we are afraid that our 8 yrs old piano was not in stable condition, but with Joshua help, it is now in excellent condition. My son will be thrilled when he comes home and could enjoy it in my new home in Texas. read more

This was Josh Ello's second time tuning our 'hand me down' piano. He did a wonderful job bringing the sound back. Josh is pleasant and gets right to work but always has a little extra time to chat about music with our little 7 year old piano player. I highly recommend this business! read more

Great piano tuning service! Online appointment system is so convenient. Joshua is prompt, friendly and professional. What I liked best about the service is that he was very honest and didn't try to up sell us on the service. He explained what he did and what the piano needed and I really appreciated his candor. I definitely recommend this company! read more

We had a water damage in our home and the piano sat in a couple inches of water for a few hours. I contacted Ello and told them the make and model of my piano as well as what happened. They informed me that the amount of work that the piano would need, as well as the possibility of the strings rusting and needing replacement eventually, would be way more than the value of the piano and was not worth it financially. To me the fact that they turned down work for the betterment of a client requires a lot of integrity and I appreciate that. read more

Outstanding service. Expert tuning and piano refurbishing. They did a great job in bringing my old Steinway back to life.

Great experience with Josh. With holidays coming and family coming realized we need to get piano tuned. He fit us in during busy holiday via self schedule on website and provided great service. Besides the other great reviews you read he was the only one who had availability during their busiest season. Everyone else who had good reviews was booked weeks out. Also wore mask so A++ and took shoes off without being asked! We have 35 yr old Baldwin 243 studio. It sounds great now! read more

I hadn't had my grand tuned for several years. Ello was fantastic. Piano well tuned and cleaned after their visit and my piano sounds fantastic. Reasonable, and thorough, highly recommend them. read more

Highly recommended. I was able to easily make an appointment on their website. My grand piano was in desperate need of tuning after being moved, and Josh did an excellent job. He explained different tuning options and pricing without being pushy. Josh also adhered to social distancing guidelines and wore a mask, which I was very appreciative of. I plan to use them many times in the future for my yearly piano tuning. read more

I wouldn't trust just anybody to touch my prized grand, so I shopped around. Josh Ello and Ello Piano Service gets the nod. Obviously he's extremely technically capable, but you'd expect that with years of experience. But as a side-benefit, Ello's pricing is clear and upfront, and they'll tell you the truth. Last visit, Josh told me I can actually get my piano tuned _less _ often as it's holding its pitch so well. Imagine that -- being told you can use less of a service! I almost wish Ello Piano would branch out into servicing cars and air conditioners. Professionalism, quality, honesty - a great combination. read more

Joshua repaired my used piano 6 years ago when we first bought it and did a great job. I honestly thought it was a lost cause. He has returned twice to tune and is prompt, pleasant and professional. I recommend Ello Piano Service to my friends. read more

I met Ello Piano service when I had to have repair work done on my piano following my move. I was very pleased with Mike's work. He was prompt arriving, courteous and professional while he was here. When it was time to have my piano tuned, there was no question for me but to have Ello do the tuning. Joshua did the tuning. He called before he arrived and was courteous and very professional. I will definitely continue to use Ello Piano Service. read more

We were so impressed with their service. Great recommendations. Fast and thorough. On time and professional. We will call upon them again!

I hired Ello Piano Service through a recommendation and it did not disappoint. Joshua came to check out my piano and was very efficient and kind. He took the time to explain what work would need to be done on the piano. I look forward to working with them in the future. read more

We have used Ello twice. The father and the son have been out to tune our piano. We are pleased with the service, communication, ease of booking, and professionalism. Highly recommended. read more

I had a tuning emergency and Ello Piano Service was fantastic! Joshua arrived exactly when he said he would and did an excellent job of tuning my almost 100 year old Chickering grand. I would highly recommend! read more

The best. Period. This family is a joy to do business with. Joshua is prompt, kind, fair, honest, and most of all talented. His ears are fantastic. I couldn't wait to get home to play after he tuned my upright Yamaha. My daughter started taking piano lessons this year and when I asked around for a great tuner, the Ello family name came up again and again. Thank goodness for great recommendations. If you need a piano tuner, take mine and call Joshua. read more

My piano has severe scrapes and scratches on the keyblock, but the repair has been done so professionally that in the end, one doesn't notice that there have been any damages. My piano looks like it has been restored to its original condition. read more

I highly recommend Ello Piano Service for piano tuning. Joshua was a great piano tuner; very professional and friendly and he got my piano back in shape in the time allocated. Thank you for the service! read more

they're really good; recently inherited an under-maintained piano, and have been working to get it back into top-notch condition. they do quality work, are easy to deal with, and super professional. i've already started compiling a list of the next collection of items i want them to take a look at! read more

Excellent service. I have a really old upright piano built in 1901. Joshua repaired several broken keys and tuned it beautifully. Very friendly and professional service both on the phone and in person. I liked the email confirmation and invoicing, and the email reminder for the number tune up. I would definitely recommend and use again. read more

My sincerest apologies for sending this out late...my daughter and I have been sick for the past 2 weeks. Aside from that - I cannot say enough about everyone connected to this company. Their experience and professionalism spoke Volumes, and at the same time, they offer a "special, small-town connection when you first speak with them and book your appointment." They are personable, friendly and take their time to know about your piano and how they will be able to help you - I was never rushed. When Joshua arrived, he was just as professional; he took the time to explain the parts of this very special Steinway I have, why he thought which parts should be tended to, which parts looked fine, and why I should charge what he suggested. Again, I understood all that was being explained, and Joshua clearly has thorough training in what he speaks about. I Highly Recommend Joshua and The Ello Piano Service Company for a trained eye and a professional opinion regarding your Steinway. I was More than Thrilled to have Joshua in my home to help me confidently put together a fair bid for the sale of my Steinway. Many thanks, Bleakney M read more