I went in hoping they could resize and clean my grandmother's wedding rings. This set of rings is…read more80 years old, and I couldn't have been more nervous about allowing strangers to handle them. Sometimes it's not about the money. In my case, these are family heirlooms, and I hope to pass them down to my own daughter one day. I had the pleasure of speaking with the manager, Kate. My husband went off in search of a watch, and he spoke with Haley. The entire process went very smoothly, and the ladies were very kind and sympathetic about my fears. We left the same day with a new watch for my husband, and went back the next to drop off my wedding rings. It took about 3 weeks total for the store to receive them back, but I was kept in the loop throughout the entire process. My rings are back, they're brand new looking, and they fit properly. We've been back on several occasions now, and each time, we leave happy. I can't say enough nice things about this particular location.

nice people fair prices they know what they're doing. They fixed to watches for me right there…read morewhile I waited at a very fair price.

If I could give 0 stars I would. Took a ring my husband has had for 30+ years in to have the band…read morebuilt up and resoldered where he had worn the gold through. The band has already split again. Terrible, terrible workmanship! Save yourself the headache and go to a reputable jeweler who stands behind their work!

Wow just an amazing HUGE inventory of investment grade Gems and Stones. Justin is a super friendly…read moreknowledgeable store owner. Flotation tanks are a bucket list expirence esp if like me ( former pro hockey player) you have old sports or accident related arthritis issues

I have been shopping both in person as well as online with Odyssey for years now and couldn't be…read moremore pleased with the shop and it's owner. Pricing here is fantastic, in comparison with other shops in the area and some online sites I follow. I usually stop in here first if I'm looking for something specific...and the cool part is, that if he doesn't have what I looking for, he can definitely get it. The social media accounts, especially Instagram, keep me in the loop about sales and rare finds. The owner goes to a lot of trouble in selecting the pieces he puts in the store, collecting beautiful specimens from gem shows around the country. I feel like there's always something new to learn about and observe when I go in, plus he has crystal books that help me understand about the different metaphysical properties of each stone. I think the owner is one of the most engaged and friendly folks I've ever met, so I'm not sure what these other reviews are talking about.

Michaels definitely has something for everyone. This store is set up like other stores…read more Lots of items on sale. Make sure you check out the clearance section. You never know what you will find.

Had a great experience tonight. I was in Winchester meeting a friend for a nail appointment and…read moredinner. Dinner ran long and left me with less than ten minutes to get to pick out the product for my mother. There was one staff member who was SO beyond kind and did not rush me. I know what a hassle it is to have last minute customers but she handled the situation with such grace. Plus I made it out before closing time with minutes to spare!

Yeah, online it says they're open and they're not. I just drove all the way from Martinsburg to…read morehere just to find out that they were closed fucking bullshit.

Walked in just looking because you'll never know what can come out of a pawn shop. This by far has…read morebeen the nicest staffed pawn shop I've ever been in and will be stopping frequently. Place is clean and you feel welcomed, just found some new friends!! Love it! Go there! Buy something! Pawn something, they have multiple options and will work With you.

I was on vacation and looked up this company's website online after driving back from DC one day…read moreafter seeing their name alongside Route 7. I checked it out and found they had a really good price for a closeout bluetooth speaker so I stopped by to check it out. I was greeted by John who located the product, confirmed the price, and wrote up the purchase invoice. Other staff in the store were friendly as well. This store reminds me a lot of McMahan's Furniture, another family-run chain in California that has long since closed but when I was in the market for new bedroom furniture, gave me my first opportunity to earn store credit.

Received my furniture today by Schewels delivery. They were helpful and courteous. I even noticed a…read morevery small defect and received a reimbursement. Thank so much for great customer service!

This Hobby Lobby packs a punch with a lot of items in store. You can't tell from the outside but…read morethe inside is really big. Lots of themed Christmas items in the front and side of the store. If you're looking for some fall decorations they are 70% off right now. I can always find what I'm look for and then some.

For a Christian owned company you would think they would be interested in hiring people that are…read morekind and have some sense of customer service. Sunday, 05/225/2026, 3:15pm, hey John you shouldn't be working here and probably not with people at all. You're rude, disrespectful and have absolutely no sense of customer service. You treated me like I was a liar because you didn't give me the discount that my items were on (home decor) that had a sign right in front of the product and I had to then talk to another employee just to be treated like I'm a liar again. It shouldn't take me that long to prove I was right and you guys were in the wrong. Giving Christians a bad name. Back to Michael's for me.

I was getting the battery in my laptop replaced. They had very timely service, literally within a…read moreday or two. They were super communicative and helpful over the phone. They made sure that I knew the entire process and I had updates as the status changed. Very grateful for their help and I highly recommend you look to them to help fix a computer or other electronic.

I took my iPhone 14 Pro Max to GUI in Winchester on July 6 after it developed the "white screen of…read moredeath." The phone still responded to touch, but the display was completely white. They replaced the screen, and that issue was fixed. Over the next week, I started noticing problems that I had never experienced before the repair. During phone calls, if I held the phone to my ear and then pulled it away to switch to speaker so I could look something up or use my phone while talking, the screen would stay completely black and I couldn't access it. The only way to use my phone again was to wait until the other person hung up. I also stopped receiving wake-screen notifications--the phone would vibrate and make a sound, but the display wouldn't turn on. Before going back to the store, I waited a full week to make sure it wasn't a software issue and even reset my phone, but the problems continued. I went back on July 13, and the technician gave me two options: leave my phone for a couple of days for diagnostics or replace the screen again. Since I couldn't be without my phone because of doctor appointments, bills, and other responsibilities, I chose to have the screen replaced again. When I returned today ( July 18) to finally leave it for diagnostics, I was told that a diagnostic test had actually been done on July 13 &' everything came back normal. This was never mentioned to me at the time until today. The technician then said he never told me diagnostics would take a couple of days only a couple of hours, even though that's what I understood from our previous conversation. Instead of offering a solution, he suggested I just buy a new phone, even though I have an iPhone 14 Pro Max, which isn't an old device. I paid $208 for the original screen replacement, and every issue I'm experiencing started only AFTER the repair. I left feeling like my concerns were dismissed and that I wasn't being taken seriously. The technician came across as rude, and I was disappointed by the lack of communication, accountability, and customer service. I simply wanted my phone fixed properly and my concerns addressed.