Dr Scarlett and Ricci are very knowledgeable, caring and compassionate. Quit going there for a while as I didn't like the old location and parking situation. This is much better now and the change is positive read more

Started out bad uncomfortable puppy's very un easy never see in my puppy's at the old place making the hole deal bad our help making the puppy calmdown just hurry up and get them out get paid show no compassion just to tell the thing I need to fix . our let say a answer walk out of the room here is your is your bill paid your WOW I would hope my old vet will take me back might have dive some distance they need too get help read more

They had a vet tech pretend to be a vet ! If you want an estimate for dental care they will blow you off and treat you like crap! After two weeks of trying to get a estimate and being completely blown off I had to go somewhere else! Nothing but worthless incompetence employees! I guess they won't give estimates because then they couldn't pad the bill! Go to underdog you'll get treated a lot better! read more

Four Lakes Veterinary Clinic - Veterinarians Near Me - Monona, Wisconsin

Best vet we have ever had. Dr Scarlett and her team take the best care of the patients and their humans.

Our cat, Leo, starting urinating inappropriately with discoloration :( but Four Lakes Vet was willing to squeeze him into their schedule and even hold him in their exam room for an hour or two in order to do testing. I was highly impressed and greatly appreciate what the team did for Leo. I am looking forward to bringing his brother and my pup here. Thank you!! read more

Dr. Scarlett and her team are so wonderful and caring. She is always kind, attentive and compassionate when it comes to my cat's care. She is very reasonable, gives me a variety of options for care, and I never feel pressured into services. I feel completely comfortable taking my fur baby there and have absolutely confidence in Dr. Scarlett. My cat and I are so thankful for Four Lakes! read more

The care administered to my cat was awful, borderline harmful. Cat was exhibiting signs of anxiety, licking belly and leg fur clean. The treatment recommended was an allergy shot. It didn't have much of an affect but I brought my cat in for another shot. At the time the clinic was only doing drop off appointment due to COVID. When they brought my cat back out the technician noted that there was a large scab over the old injection site so they gave her a shot in a different location. My initial reaction was, OK, but if you would have called and told me that she appeared to have a bad reaction to the first shot I would have told you to skip the second shot. Fast forward 1 week and my cat is now unable to stop scratching the site of the 1st and 2nd injection and now has a wound that will not close. We put her in a t-shirt and asked for next steps because we had clearly caused some type of reaction. Vet gave us topical cream that had no affect. Next step was to have the skin from the area removed. I assumed it would be the quarter sized area that was irritating my cat because when I pointed out the area the vet agreed this was the area that would be removed. Without any communication to me, my cat was handed back to me after the surgery with a 4 inch incision on her back, about the full width of her back. I was in shock. When I confronted the vet about the poor lack of communication from the start (beginning with giving a second shot without consulting me to cutting a 4 inch section of her back without alerting me) she was dismissive, would not acknowledge that there could have been better communication on their end, etc. As you can imagine my cat had been through quite the ordeal at this time, had been wearing a t-shirt for over 3 months, was itching her back like crazy, and to boot the original issue of licking her stomach clean of hair was not solved, if anything it had gotten worse. We switched vets, the first thing this new vet administered was a topical cat anxiety medication. Within 1 week, hair began to grow back and she was no longer itching her back.... So with Four Lakes we went from 2 shots that caused a severe reaction, to a topical cream, to a 4 inch incision on her back (totaling about $1,000) to a cat that was getting worse by the minute...to a new vet who put her on anxiety medicine that would have solved the original issue to begin with. Not only did Four Lake's services seem incorrect and costly, but the fact that they couldn't muster a "we could have done better" was disappointing, frustrating, and unprofessional. read more

Much to their dismay, we've had to bring our kittays to Four Lakes Veterinary Clinic for a variety of reasons within the past year or so and even though it's not so enjoyable for our cats, we think Four Lakes is just wonderful! It's obvious Dr. Scarlett and the staff loves animals and are great at what they do. I once found a stray dog wandering around my neighborhood and brought him by Four Lakes to see if he was microchipped. The staff was so helpful. The vet tech saw the pooches nails were wwwaaayyy too long and went ahead and trimmed them and gave him a treat afterwards. It's always been easy for us to get an appointment and we think their fees are very reasonable. As an added bonus, when you visit you may get to see Charlie the clinic cat lounging around. read more

These vets and the staff are great. It would be nice though if they had put their corona protocol on their website.

We found this vet through a friend who recommended it. We are so happy we found them. They give excellent care and their prices are very reasonable. Check out their vaccine for life program! Can't say enough good things about them. read more

I have always liked this vet, though the atmosphere is not quite as welcoming since they expanded, and I will probably continue to take my cat there, since I'm literally two minutes away and it's super convenient. But their policy of refusing to fax or call in prescriptions to any pharmacy, and the fact that they didn't bother to respond to four requests to do so and didn't even bother to let me know this, really felt like a slap in the face. I had to go there in person, wait outside, and pick up a physical prescription, and when I asked what I was supposed to do next, was told they didn't know, maybe I had to mail it in via snail mail or something. So I've scanned it and sent it to Walmart PetRx, and let's hope it can now finally be filled, since I've already paid for it. There has got to be a better way to handle prescriptions, unless the ultimate goal is to force us to get prescriptions filled by Four Lakes only. This is just poor customer service and I wish they would consider changing their policy, because otherwise I have been pretty happy with them and they have taken good care of my kitty. read more

Dr. Scarlett and the team at Four Lakes are as good as it gets! We followed Dr. Scarlett from Mcfarland because the way she cares for our pets simply cannot be found anywhere else. I would recommend her to anyone looking for a veterinarian who truly loves animals and cares for each one as if it was her own. She takes her time, never recommends unnecessary services or tests and makes sure pet owners have a full understanding of their pets needs. She is really one of a kind and once you and your pet meet her, you'll wonder why you didn't come see her sooner! read more

I have had a mixed experience at this vet. While I believe Dr. Scarlett has the best interest of animals at heart, the customer service could use a lot of improvement. I was scolded repeatedly for feeding my dog a raw diet, which I had researched extensively. This veterinary practice does not believe in raw feeding and will guilt and shame you for doing so. They are not open to hearing other points of view. They also make it extremely difficult for you to buy flea/tick/heartworm preventatives from any other source but them. They refuse to fax or call in prescriptions to any pharmacy; you must pick it up from them in person. They also put a note on my dog's prescription that said it could not be repackaged. I usually get my dog's prescriptions filled at Costco and could not do so because of this note. I see no reason why it can't be repackaged, maybe because Four Lakes wants you to only spend money there. Also, their "Free Vaccines for Life" program is also a ripoff. You end up spending more money than you save. The program requires you take your pet in for a physical every year, otherwise you will be unenrolled from the program. It also does not cover non-core vaccines, which they will talk you into getting anyway. Many of the core vaccines are good for 3 years, but you're still paying $60-70 dollars for the physical every year. I would recommend going to Whole Pet Vet, Healthy Pet Vet or Eastside Vet instead. There are many vet options in Madison and Monona that have much better customer service. read more

We recently moved to Monona, and have been using Four Lakes for our veterinary care. Dr. Scarlett has taken very good care of our boxer and I'm sure she will do the same when we take our cat in as well. read more

Four lakes is amazing! Dr. Scarlett is so knowledgeable and always there for me when questions come up. Also the entire staff is always so friendly to my puppy and me. Also the vaccine for life program is definitely a plus! Also prices are very appropriate all things considered. read more

I am continually impressed with the care my 10 year old beagle/spaniel receives when he visits Dr. Scarlett and the rest of the team at Four Lakes. It took me quite some time to find and be comfortable with a vet who would love and care for my pet, and all his quirks, like I do at affordable prices.. The professional care and wonderful "table side" manner we receive is second to none. Thank you so much, Four Lakes! read more

Dr. Scarlett is without a doubt the best vet I have ever brought my pets to. She goes out of her way for the animals in her care, and for their owners. She follows up with and spontaneously checks in on her patients when a problem arises and is so kind, genuine, and caring towards both the pets, and the people who love them. I had previously gone from vet to vet attempting to find someone I liked and then found Dr. Scarlett. She did and tried everything for my elderly dog and I was so grateful to find someone who actually cared as much as she did. After my dog passed, I got a puppy about 6 months later and was devastated to find out Dr. Scarlett was no longer with the clinic I had seen her at before...until I found she had opened her own clinic. I couldn't be happier the whole team at Four Lakes and will never, ever take any of my pets anywhere but to Dr. Scarlett and Four Lakes Veterinary Clinic. read more

I actually cried in this office today during our first visit with them because I was so relieved to find a vet that I could trust to 1) spend time with us and 2) not try to sell me more care than my pet needed. 2 giant thumbs up. read more

Everyone is very nice and Dr. Scarlett is very knowledgeable and approachable. They do not typically stock my dog's medication but they've ordered it for me with ok delivery time (could be they don't make orders daily like some larger vets I've been to?) It was great news for me that they do their own blood work ups too! Whatever the case I'll keep going because it's convenient, clean, and really has it's act together, making my and my pet's life easier :) read more