They were kind, did not push you to spend money you can't, took extra time to help out with my cats…read morecoat without judgement. Easy to make appointment and friendly when you call with questions. Highly recommend this place!

This place is nothing short of a money grab. It makes no sense that I have to pay for an annual…read morecheckup in order to be able to purchase dog food that my dog has been on for 10+ years! So basically they want to tie an annual price tag on my dog food! The food is already expensive as it is!

Dr Schats has always been an amazing exotic pet vet for us. We got 2 fancy rats 2 years ago and she…read morehas helped us with them the whole time. This week one of our rats took a turn for the worse and the whole team at the facility was so sweet and kind. They got us in before closing time to put little Nibbles down. From the moment I walked in they took care of us, ushering us back into a room with a fluffy blanket for her to lay on while we waited. They let me go back with her while they put her down and even made ink prints of her tiny feet for my 2 girls. We truly appreciate the upstanding care from everyone we encountered.

They basically killed my dog. My dog could barely go to the bathroom and when it did, he had…read morediarrhea. I took him up to Pleasant Hill Animal and they said can we do a rectal check and I told them yes is clear and they had done an x-ray and they said everything looks good. It looks like he ate today because his stomach is full and I'm thinking to myself. Why is his stomach full? He didn't eat yet. So I waited took him back again and they said everything looked good, but can we do a rectal exam and I said so a rectal exam and nothing so I took him back in February 2022 still with the same problem and they said could they do an erectile exam and I said OK go ahead was over a year and a half or less and still, they couldn't find any problem. The problem was getting worse at that point. So I took him back the next month and they said what can we do a rectal exam and I said you just did one last month how many times do you wanna look up there? They kept charging me and doing nothing and it's not about the money. It's about my dog all this time he was suffering and all this time they were taking him in the back saying they were doing rectal exams. Maybe they were maybe they weren't but I don't know. It seems like one or two would've been sufficient. So I left with him then I made an appointment for Raymore Vet veterinarian hospital. That was on a Tuesday and they said well let's try his diet first and I said OK so three days later on a Friday the 13th I took back to Raymore and I said he's not getting any better and she said I know you've already done three or four rectal exam, but would you mind if we do one so we can try todetermine what's going on? I told them OK go ahead. They came back out and told me he was full of cancer. That dog was laying on a cool surface that explains why he was having diarrhea and not being able to go because he had blockage in there. The diarrhea was caused from the cancer. There were other now off the top of my head I can't think of them because every time I talk about this I'm so furious. I basically paid to let my and die. If you have a problem, even a minor one my honest opinion I would never take an there again ever and I've never been back since then. They blocked me on their website because I told the story which it's the honest to God truth I'm not want to lie and I don't like people that do lie. I'm just telling my story so other people won't lose their the way I did it. It's just 100% honesty. And it goes to show you what kind of people they are they blocked me because of my honesty or is it because of their lack of knowledge and not helping an animal the way they should be capable of helping all of the times I took him there the couldn't come up with anything but within three Raymore Vet veterinarian had him diagnosed. People just beware if you love your them there.

My cat had a canine tooth that I noticed was starting to fall out and causing him pain. Dr Mervin…read morewas able to get him in quickly for an extraction. Explained everything throughly when I brought him in and provided a cost estimate. Called me after xrays were taken to let me know that my cat actually had 8 other teeth that were rotting. Called me after they were done with the procedure to update me on how things went. When I came to pick him up, Dr Mervin showed me his xrays (before and after), explained post op instructions, provided medications. Very impressed!

I've been going to Lees Summit animal hospital for over 30 years. Dr. Voris has been our…read moreveterinarian for those years. He has always been so friendly and knowledgeable about our pets, taking great care of them during there life. We had to recently put our 13 year old mini aussi down and it was our daughters dog. Dr Voris has know our daughter since she was a child. He was so accommodating for us knowing how difficult is was going to be for her. We have had animals put down before but this one was special and he made as easy for us as possible. You don't find that kind of compassion very often but we did and he is one in a million!! Thank You for being such a great compassionate human.

From our first visit I knew I was in a place where everyone listened, my pet was treated with…read moreutmost care, and where problem solving was key.

I have been taking my precious Bella to Vetco in Lee's Summit the past few years. They have always…read morebeen so kind, caring and communicative with her care. I knew she was in the best hands and they would not offer a service, unless they knew it could help her. They also gave me the choice on what procedures, testing, treatments that I wanted to do for her, while giving me great education. It is very cost effective treatments, when some vets can take advantage and require very costly bills. Staff would always make her feel so loved and say how excited they were to see her. She needed emergency care after a very long procedure, removing her eye and all of her teeth, at 17 years old. They called the next day, as she was hospitalized elsewhere, checking in on her. Last week, Bella and I said our final goodbye with the staff at Vetco. They were so kind and compassionate, making it the smoothest and most peaceful that you could hope for. Thank you Vetco for taking care of my sweet Bella, and me.

Have found this to be surprisingly nice for the care of our animal family.. always courteous,…read moreconsiderate, and when something is noticed with your pet it is followed through from notifying not only the family but checking with vets. I suppose the best advertisement would be the happy German shepherd eager to go in and hang out :)

1 star because I had too. I boarded my dog for 10 days while on vacation and when I came back to…read morepick up, they sent us home with birthday pictures he had a birthday while he was there very sweet and thoughtful however, I found sores on both of his front legs and on the side of his mouth, I had to take him to my that he got pressure ulcers and kennel cough from pet resort. When I called spoke to two different people they said he had no no negative interactions and he must have bumped his legs on the floor that is not how dogs get pressure ulcers so I do not recommend this facility.

I went to Blue Pearl late on a Friday night for an emergency with one of my cats. They were all…read morevery nice. The wait wasn't bad even though they were busy. The office staff, vet techs, and Dr. Ervin were very knowledgeable and caring. He explained everything to me in a way I could understand. My cat is doing much better now. Thank you Blue Pearl! 5 stars!

2/5 stars great diagnostic know how but not the greatest on communication(s). Too reliant on text…read moreand voicemail. On our seven year old Shih Tsu, "Callie's birthday, the groomer at Crysler Animal Hospital discovered swollen lymph nodes. The clinic there did some blood tests and forwarded a sample to the KU Veterinary School for analysis. KU definitively affirmed lymphoma and suspected a possible cancer present. Dr. Erica Nowlin at Crysler suggested further testing at BluePearl Pet Hospital as they are an oncology hospital and would be able to confirm cancer. We easily booked an appointment and Callie was seen by Dr. Heather Heeb on Thursday 5/28/26. We were impressed with the thoroughness of the examination and testing results. We were offered a plethora of treatment options. But we came away with the realization, Callie will succumb to this disease. On Friday 5/29/26, we made two phone calls to BluePearl, leaving two voice mail messages. Neither were acknowledged nor did we receive a callback. On Monday 6/1/26 7:20 a.m. we called and again left a voicemail at the tone requesting an Rx for prednisone which Dr. Heeb had suggested for comfort. Due to the unresponsiveness we experienced, we called the Crysler Hospital at 7:24 to expedite meds, as it was obvious that Callie was in discomfort. By 8:15, Dr. Jay Schweizer called to alert us that Callie's meds were ready for pick up. Thanks so much to the caring, attentive team at Crysler for great COMMUNICATION. Below is a screenshot of the text message received from BluePearl. I would recommend an improvement in communication from the team at BluePearl regarding aftercare.

I highly recommend taking your pets to Dr. Kent Callicott…read more I took my pug to Dr. Callicott for nasal and soft palate surgery to help improve her breathing. Not only did he do an excellent job with the surgery, but he also discovered a mass in the back of her mouth that had gone unnoticed. Since then, Dr. Callicott has been incredible. He has guided me through every step of the treatment process after the mass was confirmed to be cancerous. He has taken the time to answer all of my questions with patience and compassion, helping me understand our options and making a very difficult situation much easier to navigate. I am truly grateful for his expertise, thoroughness, and genuine care for both my dog and my family. I couldn't recommend Dr. Callicott more highly.

We moved. Needed a new vet. A good vet. Sweet. Knowledgeable…read more I love the staffs personalities. My dog loves them.

Kevin, at the Lee's Summit animal shelter called to ask about the situation at Raintree. 15 minutes…read morelater I get a phone call from Raintree directly. I answered and then heard a woman in the background say, "Just hang up." Very mature. The animal shelter supervisor then called me back and apologized for our treatment at Raintree. He's the real MVP. At this point I wouldn't trust Raintree with a stuffed animal. The situation was already rectified when I left their facility with my cat. The bad apples working at Raintree I'm entirely certain they already know about. Raintree chooses to keep them on. Not my circus, not my monkeys. Do not ever call me again.

I was not an existing client. My dogs needed certificates for international airline travel. The…read moredoctor took the time to research requirements for the airline and country. (This wasn't a quick search; we had received so much conflicting info.) I am so grateful for the time and effort it took to sort it out. Thank you so much!