I went to Blue Pearl late on a Friday night for an emergency with one of my cats. They were all very nice. The wait wasn't bad even though they were busy. The office staff, vet techs, and Dr. Ervin were very knowledgeable and caring. He explained everything to me in a way I could understand. My cat is doing much better now. Thank you Blue Pearl! 5 stars! read more

2/5 stars great diagnostic know how but not the greatest on communication(s). Too reliant on text and voicemail. On our seven year old Shih Tsu, "Callie's birthday, the groomer at Crysler Animal Hospital discovered swollen lymph nodes. The clinic there did some blood tests and forwarded a sample to the KU Veterinary School for analysis. KU definitively affirmed lymphoma and suspected a possible cancer present. Dr. Erica Nowlin at Crysler suggested further testing at BluePearl Pet Hospital as they are an oncology hospital and would be able to confirm cancer. We easily booked an appointment and Callie was seen by Dr. Heather Heeb on Thursday 5/28/26. We were impressed with the thoroughness of the examination and testing results. We were offered a plethora of treatment options. But we came away with the realization, Callie will succumb to this disease. On Friday 5/29/26, we made two phone calls to BluePearl, leaving two voice mail messages. Neither were acknowledged nor did we receive a callback. On Monday 6/1/26 7:20 a.m. we called and again left a voicemail at the tone requesting an Rx for prednisone which Dr. Heeb had suggested for comfort. Due to the unresponsiveness we experienced, we called the Crysler Hospital at 7:24 to expedite meds, as it was obvious that Callie was in discomfort. By 8:15, Dr. Jay Schweizer called to alert us that Callie's meds were ready for pick up. Thanks so much to the caring, attentive team at Crysler for great COMMUNICATION. Below is a screenshot of the text message received from BluePearl. I would recommend an improvement in communication from the team at BluePearl regarding aftercare. read more

BluePearl Pet Hospital - Text message - Veterinarians Near Me - Lee's Summit, Missouri

We brought our 7 year old chihuahua in after he had a carabiner puncture through the bottom of his mouth earlier in the week. Dr. Erving was very thorough and listened to our concerns. Our vet was not comfortable doing the sutures due to it being under his tongue. We traveled over an hour to take him here and we do not regret it. All of the staff were kind and helpful. They are triage, so our dog was bumped back a ways before the stitches. The staff called to keep us updated the whole time! He is home now and resting. Very thankful for Blue Pearl! read more

On December 23rd I had to bring my 17-year-old Bentley there to have him put down. It was in the evening and my girlfriend took me to Lee's Summit. Everyone was so compassionate and loving. I had to put his brother down last year on December 27th. So December seems to be my rough month. A week later I got this wonderful card signed by the staff with pictures of his paws and his nose. Of course, I cried again. So thank you again for all your help. read more

0/10 - highway robbery to say the least. I brought my dog in with an injured leg, waited 4-5 hours outside for them to call and let me know my dog's leg is hurt and now owe them $250 for the consultation. They then wanted to charge another $300 to complete an x-ray that they hadn't even conducted yet but still were confident enough to say it was his leg. My grandma could have confirmed this for free. I then argued with them in the front office to give me back my dog for not even a minute before I accidentally dropped an F bomb and was told I'm now blacklisted and need to leave the building. Not upset about being blacklisted. Next suggestion - take your pet to your grandma's while you wait for the real vet to open read more

They are a 24-7 emergency veterinary clinic. I had an emergency and took my cat in for treatment. Had fluid removed from the lungs. Very nice people. read more

Thank you so much for the compassionate of your emergency staff. I never question if I did the right thing by bringing my baby in, you have always answered my questions and did a full triage before recommending a treatment. I've had different occasions to bring different animals in, and twice I've had situations that were not critical emergencies, you quickly assessed the situation and recommended a course of action that did not involve an expensive bill. Thank you for that. This is a very expensive service and it is disheartening when we need to pay for those extenuating circumstances, and it makes me feel very confident to know that you are not there simply to take advantage of the situation. I had a situation where my puppy ate some bark mulch, and you fully explain to me the cost associated with the assessment, and I chose to go ahead and have the x-rays performed. And I received a wonderful discussion with the veterinarian after the films were developed. I was able to see that the puppy was going to be fine. We had another family pet who had passed at 2 AM. My sister-in-law was distraught, and we didn't know what to do at that late hour. I called your office and you gave me options, and we chose to bring the baby to you for final disposition of his body. I was so touched when you sent us a sympathy, card, nose, prints, and paw prints, to commemorate his sweet life here on earth. I had another situation where my kitty was having a hard time urinating. A quick check of his anatomy determined that he was not blocked and that we could go see our regular vet the next day. Again, I was worried, stressed out and your compassionate approach saved me hundreds of dollars. I am so glad that we have your services in our community and I will continue to recommend you to others. Thank you for helping our fur babies. read more

BluePearl Pet Hospital - Satchel! - Veterinarians Near Me - Lee's Summit, Missouri

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In late April, when Zilla (our American Longhair) came inside from patrol, I was shocked and horrified to see her face badly wounded. Her normal vet was closed on Sunday, so we went to Blue Pearl for help. The staff immediately took Zilla back because her breathing was raspy and labored. Whether I was in the exam room or the lobby, the staff were kind and kept me updated on her condition. I really appreciated their transparency about treatment options and costs. Now, four months later, only a faint light pink scar on Zilla's nose remains as a reminder of that awful morning. I'm incredibly grateful for how the staff handled our emergency. Their care was truly invaluable. read more

BluePearl Pet Hospital - Napping Zilla and her toes - Veterinarians Near Me - Lee's Summit, Missouri

If I was able to give 0 stars, I would have! I took my beloved cat Batman at 3:30 am to Blue Pearl desperately trying to figure out what was wrong with him. Brianna Thorne was unfortunately the vet on staff that morning. She told me he had a bladder infection and prescribed antibiotics and "pain" medication (ridiculously priced and told to last days) I had no problem paying the absolutely outrageous price $597 for visit- urinalysis and meds as long as my baby was going to be okay. Not even a day and a half later my baby was dying. I rushed him to my personal vet, she stated there is no way it was just a bladder infection (he was not blocked) vet offered a 30% survival with blood transfusion. I couldn't watch him suffer any longer and opted to put him to sleep. I am besides myself that he is gone. Completely devastated, I hardly write reviews however I must warn people of the incompetence! Stay away! Go elsewhere!! I added pictures of my sweet boy that is now gone forever due to the negligence and ignorance of Brianna Thorne, I don't even want to address her as a Veterinarian. She's absolutely horrible! read more

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This place offered a very traumatic experience for my cat Bug during his last moments as well as for my mom and I. We went here after Bug got hit by a car because it was the only place open at 1am and how they handled the situation was absolutely terrible. There was zero empathy from the lady working with us as Bug was suffering. She was trying to get as much money as she could and took advantage of the emergency. It took them almost a ENTIRE hour to put Bug down. He was on a iv yet I have zero upstanding if they even gave him pain medication like I asked. They also failed to tell us if he was able to be saved or offer any helpful information so my mother had to come to the conclusion ourselves to put him down. She wanted us to sign all the paperwork, fill out a incident report from my mother accidentally falling on the scale that was in the middle of the floor, and then offered a coffin and paw prints BEFORE THEY EVEN ADMINISTERED THE SHOT to put him down. The entire time he was in a back room in pain. By the time they brought him out he looked like he couldn't move at all which wasn't the case when I brought him in. I had to constantly try to rush the vet saying we can fill out the incident report after and said no to all the after death options to put my own cat down because they didn't have any urgency for him or us. Humanely that's something you do afterwards. Then the bill was over $400 for administering the shot and offering no information as well as stretching out the process as long as they could. It truly saddens me that Bug was in that much pain for as long as he was when he didn't have to be and that people can lack that much empathy yet still work in this field. read more

My husky decided to share our Chinese food. Chicken on a stick and a chunk of stick stuck crossways in her throat. The doctor examined her and said she was fine. But my baby was having extremely bad pain. After 2hours of listening to the doctors, I told them to check her throat and he finally discovered that she had a stick stuck sideways in her throat and decided to finally take her in and remove it! I was very pissed because he kept trying to send her home saying she was fine. She recovered,but only because I absolutely insisted that they look closer! I felt like I was more qualified than they were! read more

As, difficult as it may be to write this review! I thank and appreciate the staff for their sympathy and support with the decision I had to make for my 14 year old fur baby. Though we never want to let them go, from our everyday life ‍? They made a difficult decision and excepting experience. read more

BluePearl Pet Hospital - Veterinarians Near Me - Lee's Summit, Missouri

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Staff is very helpful and knowledgeable. They have been very accessible and transparent throughout an emergency procedure I had for my cat. I think a couple important considerations is that the wait time is very long, for me it was about 5 hours. The prices are also not super competitive. The procedure was about 4 times more expensive than the quote I received from my new vet after the fact. However...and most importantly, they are an emergency vet, after hours and they saved my cat. Having my cat is more important to me at the end of the day. I think it is also only reasonable to assume the after hours prices and wait times will be higher as well. Bottom line, my experience is that they are qualified to save your pet and keep you informed (friendly too), but it will take some money and patience. read more

Blue Pearl has gone from a reputable, reliable, caring ER vet to being a place where it's a throw of the dice if you'll receive competent care. I used BP after first moving to Raytown 10 years ago and was thankful for the wonderful, thoughtful care received. I needed that level of care a few weeks ago for an infection that had blossomed on my dog's front foot. The symptoms were obvious, with the point of infection revealed in white pustules easily seen on the affected paw. My dog was taken by a tech to the back, where I assumed they would triage, set up for the vet exam, and let me know when to come back. Instead, after 5 minutes (literally), they returned with my dog and said no problems could be found. They asked if I was certain there was a problem. I pointed out the pustules and asked what they thought they were. They hesitated and I finally demanded to see the vet. There are notices posted in every room and hallway in the facility declaring that seeing a vet costs $188 -- no matter the problem. The tech acted like I was confused and also repeated the cost to see a vet. The vet arrived in the exam room, looked at the affected paw without touching it, said it appeared to be infected. I mentioned that the techs had been unable to identify the point of infection and she blew that off, no comment about it. No medication was applied. No cleaning the area. No recommendation of home care. No checking other areas or other paws for any other infection. The 'exam' was approximately 10 minutes, if that... We then were dismissed and guided to the check out space. Check out took longer than any other interaction with personnel. I was charged $431 and given antibiotics in capsule form, when I got home I saw that the dosing instructions were to break 'tablets' in half. Since dosing like that with capsules was impossible, I called to ask how they wanted me to dose my dog. On hold for 8 minutes. I was then advised to give him a whole capsule -- or even a whole capsule twice a day! Double the original dosage! I ignored their idiotic advice and gave him one capsule at 5am. I was given a receipt for services rendered that showed an office visit $188 and the remainder for an 'exam' and the medication, for a total of $431. I was given no written or verbal report on the situation, what to expect, or clarifying what kind of infection it was. Later, after a nap, I visited the Blue Pearl website and discovered an entry for the visit that included an extensive report on the infection, the type, and the supposed instructions and care directives 'given' to me by the vet. None of the information in the report had been 'given' or received by me from the vet. It presented a completely false representation of the event and had the appearance that the vet or tech had spent time after I had left to research and develop thorough notes for the report. Gives the appearance that they were deeply competent and caring. In truth, they were incompetent and lied about their treatment and care. My dog presented with symptoms of being unable to put any weight on his infected paw and vocalizing his pain, as well as a large grouping of white pustules on his left front paw. This visit happened at 2:30am -3:45am. If you utilize this clinic, be prepared to fight for information and decent care! Advocate for your pet!! Take photos of the injury or illness!!! Demand a report from the vet and home care recommendations!! Go with your pet during any triage exam!!! I recommend that the tech involved in my visit be removed from any position that involves care or triage for any animal brought to the facility. Her incompetency was outrageous and put my dog in danger, as she said my dog had no obvious problems and I should just take him back home! read more

If you have a pet, you need to have BluePearl saved in your phone. Every single person we came into contact with from the frantic middle of the night phone call when our Pom was seizing to the doctor (and everyone in between) was so kind, compassionate, efficient, and helpful. Not a single one of them could have been any better. It was a very difficult night for our family, but this place and it's people were a Godsend. read more

BluePearl Pet Hospital - Dolce and GiGi - Veterinarians Near Me - Lee's Summit, Missouri

This location of Blue Pearl is amazing! The staff is so friendly and Dr Ervin was amazing! He saved my cats life twice now. Dr Ervin even remember us from when we brought my cat there a year ago. When Lenny, my cat, was stabilized and the chest tap done Dr Ervin came into our waiting room holding Lenny, smiling from ear to ear. You can definitely tell that these people love animals and is there to help and not just for the money. When leaving the receptionist said we could call to check on Lenny any time of the day. I know they mean this because when I was there a year ago I called in the middle of the night and they were so nice and gave me all the updated information they had. I highly recommend Blue Pearl at Lee's Summit. Thank you!! read more

Grateful for the staff who helped my pup when he ate something he shouldn't have. But beware and come educated on your dogs condition and knowing what they need because they will try to rack up your bill and pressure you into buying care your pet doesn't necessarily need. read more

I euthanized my cat here about a week ago and they sent me a handwritten card to express condolences. It was the sweetest thing and I really appreciate the staff reaching out to me like this read more

The people here really need to learn how to talk to people , putting a face on for work sucks but we all do it so a little compassion wouldn't hurt and I feel that isn't a lot to ask for especially when we're talking about a living breathing animal. read more

I got here around noon on a Saturday and I'm just leaving at 5pm. Front desk staff was very nice. Saw the doctor for a total of 20 mins. She was thorough and very nice. Estimated change was $900+ for blood work and x-rays. (I realize this is an emergency vet). My cat has been throwing up and having diarrhea. Giving it 1.5 stars for the wait time and costs. There was probably 4 people in the waiting room with me and it took three hours to even see the doctor with little to no answers. I understand these things take time but 5 hours seems to be a lot. read more

Our little 14 yr. old Bichon/Shih Tzu mix was lethargic, shaking, not eating or drinking on Sunday night. We had noticed her not being herself Friday evening after our vet's office had closed. Maggie wasn't getting up or walking and she was getting worse. Sunday evening she had some kind of episode - a strange cough then her head fell over onto my shoulder and her body tensed up...NOT a fulll blown seizure but something else. (She had previously had a seizure year's ago and I knew what to look for.) We took her to Blue Pearl ER Clinic expecting to find out what was wrong. We told them what had been going on and they focused on a "seizure." My husband told them NOT to just focus on that because we didn't think that was what happened. They checked us in and told us to put her in the cage and the vet tech would come get her. We were told to go our and wait in our car and the tech would call us on our cell phone with an update on what they find. The punch line was "You will have to wait in your car anywhere from 2-6 HOURS. What recourse do grieving pet parents have??? You wait. After almost 2 hours we get the call. They hydrated her and gave her an injection to keep her from vomiting. (Why, we never mentioned vomiting?) They said it would take 30-45 minutes and she would be ready to go home. We waited, got the phone call to go in and get her and pay $231. Maggie was so stressed. We got her home and she was only slightly more cognizant since she was hydrated but she still wasn't moving properly and was certainly not okay. She will be going to our vet this afternoon. If I could give 0 stars I would. As others have written they are expensive, not helpful and didn't find out what she is suffering from...we are just out $231. We definitely will never go back there and we do not recommend Blue Pearl ER Clinic. read more

I hope and pray none of my pets have an emergency duri non business hours. Three and a half hours of waiting with no help in sight. At some point, my pet needs help too, and he didn't get it. read more

I came home from work to my 14 year old dog's hind legs not working. They were the only place open so I took him to Blue Pearl. They were to least compassionate people I've ever met. My wife and I were beside ourselves to begin with, then they informed me the best bet is to put him down. While we were in the room next to them crying our eyes out, they were on the other side of the door, laughing, cutting up, etc. I will never forget that as long as I live. I will never be back, nor will I recommend them to anyone. They also put the wrong name on the urn. read more

We took our 5 month old golden to blue pearl a few weeks ago. She had eaten a rock and was vomiting blood. When we first got there, they came out and advised us to keep her as contained as possible because she may have parvo. I understand based on symptoms why they might assume she may have parvo- but the fact they said it really loud and in front of everyone really bothered me. Then we proceeded to wait in the lobby another hour as dogs in less critical condition were entering rooms faster than us and came in after. While we were waiting my dog threw up blood on the lobby floor. In need of assistance- I told the front desk lady that my dog had thrown up blood on the floor and she looked at my like I was crazy and said "ok?" Like I was telling her something for no reason- I figured since they belted out to the lobby that my dog might have parvo and to keep her contained- they may want to clean up her bloody puke off of the floor and not just leave it there.. Anyway- we finally get back and they test her for parvo- which was negative. The vet tech told us twice that the test would only take 7 mins.. So naturally we started getting irritated after 30 mins of bloody puking and no help- and no answers. Then the vet came back in after calculating pricing? 1300 dollars just for her to stay the night and get an X-ray to see what was happening- no payment plans allowed- had to pay upfront..desperate- we agreed and came up with the money.. A few hours later I get a call that she has a large object Stuck in her stomach and they want to do exploratory surgery and charge another 2500k... at this point we were out of money sitting around and we told them we absolutely can not do that so what's the other option- They told us we would have to try to wait it out and see but that they highly recommend going through with the procedure. We transferred my dog out in the morning and my Vet was able to do it on a Monday for a significantly lower cost as well as work with us on payments. Thank god for that. My dog would have died because we literally weren't going to be able to afford the surgery and blue pearl had no care in the world but rather made us feel guilty because they had already drained us and wanted even more!! They take advantage of the fact they are open 24hrs. And charge an arm and leg with no payment help besides a credit card. I do not recommended this place for your pet care read more

I had to put my dog of 15yrs to sleep last night. The vet and staff were so wonderful, they have special accommodations and so gracious under such horrible circumstances. I will never forget their kindness during the hardest decision of my life. Thank God for people like them. read more

Positives: - They are up front about costs. Health care isn't cheap for anyone, humans or animals so I'm unsure why people are shocked in other reviews that their animals healthcare/medications might be more expensive than they thought! - Unfortunately my dog had to be put down, they allowed me time in the back with my pet during the whole procedure. - They sent me a signed card from their staff which I was not expecting and I was very touched by that. Cons: - They don't seem to have a sense of urgency for an emergency vet practice. I was there from 12-4am - They take your dog to the back, you're not allowed to be in the room with them. My dog suffered from anxiety so, not being with him for his last 4 hours on this earth hurts my heart. read more

We took our dog Raven there for a TPLO consult and surgery and she is doing great!! Dr Riley is so thorough and great at explaining what needs to be done to fix a problem. Raven had her knee cap stablized, too!!! Their prices are comparable to other places in the area! Had a great experience with staff, too!! We will go back in a flash if we ever need any type of orthpedic needs, again!!! read more

if i could give a 0 star review i would dont ever take your dog here they are pieces of shit people and dont care about your pets only the money my dog got attacked by a dog and had to take her to an emergency vet she was gushing blood from her chest and still is they took her to the back left us in a room for more then 2 hours didnt even keep us updated i had to walk out the room and ask for someone to update us then she says they had her on oxygen , comes back and says the bleeding stopped and shes good to go home that they will give her a antibitoic shot charged us $431 dollars for them to do nothing and leave my dog suffering , i called back nicely telling them that i dont think its fair we paid almost $500 for nothing for them to tell me my dog is fine to go home just because they cleaned up her blood a little bit didnt even try to wrap her up or give us options to stitch her up pathetic poeple and helpless they dont care abour your animals !!!! i dont mind paying the price for good care or if they would have tryed to save her ! but they didn't they just kept us there for hours did nothing and sent her home . does this look like the bleeding has stopped !!!???? read more

Paul M - Thanks for the response. I'd encourage you to update your cost schedule and adjust it to be more in line with traditional vet practices. I understand you are after hours and the cost is impacted by this fact however, it was excessively inflated. Long-term you would probably do more business if you charged fair prices, thus improving your reputation and doing right by the population you've committed to serve...animals in critical condition. read more

I gave the 1-star because of my call with the polite, practitioner who took my call and set the initial expectations for our visit. I had read the "not good" reviews in advance to understand what I might encounter; however, as this was literally the only option, we moved forward with taking our dog in. If zero stars was an option, I would be rating a "0." Our 15 year old Alaskan Malamute, Koda began to decline with Arthritis late May/early June. He became listless, began limping, and was refusing food. He was seen by a local Veterinarian near our home. He received blood work and a thorough examination. We were advised that he was aging and had arthritis. We were also informed that his liver enzymes were elevated, but at his age, the goal was keeping him comfortable and mobile. Medication was prescribed and Koda began eating again, trotting around the backyard and going on walks. As his prescription was about to run out, I began reaching out to local vets to see about getting his prescription filled, as his doctor had died unexpectedly. The holiday was nearing and most places were closed. Blue Pearl was our only option. I informed the lady who answered my call that we simply needed our dog's prescription refilled, as his doctor had passed away. She gave condolences, said there would be no charge for the office visit and that they just needed to see Koda and lay hands on him to refill his prescription and that it would only be a 30-minute wait. I received a call after 30-minutes from BP informing me that Koda was in ICU and it would be 3-4 hours before we could get an update. ICU? He was just there to be seen briefly and get his prescription refilled! I told the lady we'd be inside to retrieve our dog. I got another call shortly after hanging up informing me that there was a mistake and that Koda was NOT in ICU and it wouldn't be 3-4 hours, but they were busy and they only needed about 30 more minutes, as Koda hadn't been seen by the doctor yet. 30-minutes go by, then 45. My husband I went inside to get Koda. We were greeted by a nurse and was told that they only needed 10 more minutes because the doctor needed to discuss "the bumps all over Koda's body." Bumps? I thought he hadn't been seen yet? We insisted on taking Koda and BP finally released him to us. I asked was he or was he not seen and why hasn't his prescription been filled. I got "deer-in-the-headlights." We took Koda home and decided we'd have to try again on Monday, but it was the holiday observed, so it would be a few days without his meds. We got a call while at our gathering by one of the doctors at Blue Pearl. He informed us that his "main concern" was our dog's well-being. He informed us that he'd done a thorough examination, blood workup and a WHOLE ULTRASOUND on Koda(without notification or permission)! My husband and I were shocked because that isn't what we discussed upon taking him in and we explained that to the doctor. He made it clear that he used his time and resources on our dog and wasn't going to refill his prescription due to the potential damaging effects on Koda's liver. He mentioned masses in his belly and surgery options. I was like, "Doc, you do realize our dog is 15 years old right? 105 in dog years! We were NOT going to drag him through any surgical procedures and his doctor was well-aware of his elevated liver enzymes and our goal was to keep him comfortable until his time to depart was more evident. He became frustrated with us when we pressed him about refilling the prescription that enabled our dog to rise up and become mobile and eat again. He wanted to charge us $100 for a 5-day supply to fill the prescriptions and added another med he thought would be milder on Koda's organs. I informed him that I refused to pay $100 for a 5-day prescription when Koda had 5 refills on a 30-day supply! This made no sense! He then reiterated ALL he had done in performing an ultrasound and did we know how much this type of service costs. We reminded him that Koda had already had a thorough exam with his PCP and we did NOT authorize him to do all of that. I told him I'd pay $100 to fill on-site and to support Blue Pearl. He refused to refill the script for the 30 days and provided a written script that we had to take to Walmart to fill. By Monday, Koda became immobile and was refusing food again. My husband had to carry him in from the spot we'd left him in the night before. Koda died on 7/6. We chose to take him to our local vet and was by his side. We knew we only had so much time with him when his decline began and that his meds were masking pain, but allowed him a quality of life in the interim. He was so loved! I can only imagine what would have happened had we allowed Koda to stay when they told us he was in ICU. BP is a money trap and opportunists taking advantage of emotional pet owners during crisis. I DO NOT recommend EVER taking your pet to them...EVER! Read ALL the review read more

You have no choice as where to go after hours...so at the mercy of Blue Pearl. I had great care and they took good care of our dog. BUT the prices are crazy expensive. Triple of what our vet charged for the same thing. BUT what can you do? If your pet is sick you go. Then you have to decide with your pets life if you are willing to pay the price. Gets me every time! I would not forgive myself is I did not do the treatment and my dog died. They thought she had an obstruction and needed surgery $7000.00...mmmm NOPE we will keep here there on IV and to be monitered but when we went to my vet they did a barium test and no blockage. no surgery. The price of surgery would have been 2000.00 at my vet. They need to lower prices some. I get they are after hours care but TRIPLE? Another time while waiting we saw 5 people have to leave because of the prices. Are they there to only treat people who have a charge card? The vet and techs were awesome and I know they do not set the prices but seriously the prices are way too much read more

On August 21, 2011, I took my beloved dog, Doc, in for after hours tx-as he was in obvious physical pain. Because I couldn't afford over $1000 in testing, they charged me $300 for "doggie morphine". He died early the next day after screaming most of the night. Staff there had to notice that he was hemorrhaging from his abdomen. It was black and blue. He did not deserve the death he went through. A decent vet would have made an effort to prevent such an agonizing death. I will never forgive them for that. read more

My husband and I took our 14 yr-old, Bichon/mix into BluePearl this morning. She had been very sick for a day, couldn't eat or go to the bathroom. We had never used an emergency vet care before and didn't know what to expect. She was observed and treated by Dr. Eugene Ervin, and found to have gastroenteritis. We really liked Dr. Ervin and were treated so kindly. He understood when we hesitated at spending $280 for an X-ray, and used a less costly method to check for blockage. If I could give this clinic 10 stars, I would! Thank you, BluePearl - Lee's Summit Rose Broadway, Raymore MO read more

I woke up at 2 in the morning to find my 3 and a half pound 6 year old yorkie having a horrible seizure. I was so upset and scared for her and the lady at the desk was very nice and reassuring when I took her in. I couldn't ask for a nicer Veterinarian checking out my unresponsive dog. She had been seizing for so long before I woke and found her he told me she was in a lot of pain and her brain was unresponsive. I had to make the worst decision and go ahead and put her out of pain. They understood my little dog was my child and my center of attention. I couldn't of taken Sophie to a more caring considerate veterinary emergency office than BluePearl in Lee's Summit, MO. read more

Blue Pearl - Lee Summit We took our 4 yr old boxer to see Dr. Riley. He is extremely knowledgeable in orthopedics and TPLO's. I've seen some of the most top notch dr's from Houston to Missouri and Dr. Riley by far exceeded our expectations. I would recommend him for any type of orthopedic procedure. Our boxer is set for surgery on 04/29/21. I will keep you posted read more

I took my dog in for TPLO surgery with Dr Riley on Oct 28, 2021. He and the entire staff did an outstanding job with my boy. I highly recommend them. Dr. Riley took the time to sit with me and explain what was going to happen and made sure I understood. He also emailed me after the surgery was done, links so I could see the xrays and explanation of the surgery. My dog is doing so good! He is kind of a scaredy cat, afraid of everything and they handled him great. The receptionist was awesome and told me I could call as often as I wanted to. Even if it was every hour! It's been close to a couple of months and darned if I can't remember her name. I'm so sorry! Thank you so much! read more

Professional and compassionate staff. Kept me informed of care and pricing. Went on a holiday weekend and was pleased with care.

Took my pug Opal "Puddles there for emergency care. Was seen by Dr. MaGee. They were fast and took her right away! Got started on her and took me to a room. Not long the Dr. came to talk with me. She was kind and informative. I think she understood that I was a MaMa in denial and she handled it well. They kept her overnight on oxygen, and got her seizures under control and calm so I could transport her. I took to my regular Vet the next where she stayed all day. I was hoping with the meds my regular vet sent me home with I could keep here going until I could get to the clinic the next to send her over the Rainbow Bridge. I was hesitate to do it there with strangers. She did not make it through the night and again ended up at Blue Pearl. They were the Kindest most compassionate people at the most difficult time of saying goodbye to my baby. I could not have asked for things to go any better. Kudo's to the entire staff and Doctors. I could not have gone to a better place! My thank and gratitude to the entire staff!! read more

I will NEVER go to Blue Pearl emergency vet again! You told me when I called ahead that it'd be an hour wait. You didn't mention there was no waiting room. We waited for 3.5 hours in my car with NO updates at all. Finally, I called and spoke to the vet who had my puppy's age and symptoms wrong despite my clearly stating what was going on. My poor baby was in a kennel feeling stressed for over 3.5 hours. I brought her in because she's been lethargic and didn't eat today and had diarrhea once. You only aggravated her symptoms. Then you recommend hospitalization for a puppy who hadn't eaten and had one instance of diarrhea? Finally, we had recently bathed her and she smelled sweet going in. I don't want sort horrendous environment you kept her in inside, but she STUNK when you returned her to me. Not only will I NOT recommend Blue Pearl, I intend to let everyone with a pet know about my experience. read more

We took our pup (elmo) here when he had gotten really sick and his best option was to euthanize our babythroughout the whole process the staff was out standing and so supportive and after we couldn't afford his ashes they went above and beyond with his paw/nose prints and a super sweet card that is more then appreciated! If the staff sees this you guys are remarkable and this is appreciated so much! our pup was literally our baby read more