Update to my previous review:…read more Well, I have to say that this company went to great lengths to make me a happy customer! After calling and complaining about my iPhone that was returned to me and wouldn't even turn on, I received a call from the company asking if I would please send my phone back in for someone else to check it. I was told that if they determined it could not be repaired, they would send me another iPhone at no charge. So I sent it back and in a few days received a call saying that my phone could not be repaired and a replacement would be sent. About a week later, I received a new working phone! It took a good bit of time, but in the end, Iresq went out of their way to make me a satisfied customer. I'm very pleased and would use them again! The next time my phone goes for a swim, I'm sending it in to them right away!

This company would not give me a refund for work never completed. They require prepayment and when…read moreI decided not to move ahead they refused to give me a refund. I called 5 times and was told on all separate accounts that a manager would call me back because they changed accounting systems and only a manager access the old system. I never once received a call back. After calling again three years later, I finally got an email saying too much time has passed and they will not refund me. How can they keep someone's money for a service never provided? This is illegal in many states and the business is suppose to report unearned revenue to the state or refund the customer. It's blatant robbery. Awful customer service!

Been using Geeks or Us for several years. Recently had a situation where I couldn't log into my…read moreWindows 10. It caused a big problem and took me offline for over a week. Called Clyde on a Sunday and the Geeks came in and were able to save my info to a different computer over the course of the week. It saved me a lot of headaches. They've always done a good job for me.

After a less than ideal week of self-employment challenges, I slipped into a tremor-inducing panic…read more Though I had backed up my MacBook Pro two months prior, that was little comfort when I got the gray screen of death. I called Apple, worked through their suggestions and set up a Genius Bar meeting for a few days later since their bookings were full. Needing a quicker solution, I called Geeks or Us. Clyde answered and said that he would be right over to check out the problem. When he arrived, he had the screen working as normal within 10 minutes, and found that the machine was overheating. The fix was a pretty involved endeavor. So, he took my workhorse of a computer back to his shop. However, since I needed those files that I hadn't backed up locally in the past 2 months, he went above and beyond by extracting my hard drive and mounting it into an enclosure- allowing me to access all of my files while he repaired the heat issue. As a small business owner, with lots of irons in the fire, I need reliable and quick vendors that help me serve my clients. Geek or Us and Clyde are an amazing asset that I will use over and again. Skip the huge repair shops and go with Geeks or Us for the personal service and excellence that you need and want.

Great support, smart guys - know their stuff. I've been a hobbyist for a long time but have gotten…read moretoo lazy to do my own repairs / replacements. Fair, honest and come to you.

Called the guy and explained to him my issue and he was like yea we can fix it. He said maybe 3…read moredays he had it two weeks. Charged me 50 dollars knowing he had not fixed my product. Then tells me it is not normally what they do then why did you take my product and my 50 dollars. I'm very disappointed in this company and would never recommend to anyone

Cody at AkinsPC Repair is amazing, he is great at what he does. I took my iPhone in after I…read morecontinued to put in the wrong passcode until I had myself locked out for 8 hrs. It took sometime but he got my phone fully restored I didn't lose any pics or anything and he DOESN'T overcharge for his services. Thank you Cody

I was recently on a week long bike trip. My phone was mounted to my bike and the vibrations caused…read morethe cameras to shake and make a popping noise like it was frying bacon. I gave Akins pc repair a call and Cody diagnosed the problem right away. He ordered my parts and called to let me know they have arrived the next day. I dropped my phone off and he had it fixed and back to normal the same day. Very satisfied and impressed with his service. Thank you again Cody!

First class service! Great prices! Adam fixed my phone while I waited. It took less time and cost…read moreless then original estimate. Very honest business!

I ONLY use Adam to fix my phones. He's fast, affordable and friendly. Couldn't say BETTER things…read moreabout his speed and service!!

Reasonable prices. Great knowledgable and friendly service. Definitely the place to go.read more

Dan was very responsive and provided a good solution for our situation.read more

Zach was absolutely incredible from start to finish on my new PC build. From the very beginning he…read morewas great about answering any questions I had and helped educate me about my new machine. Communication was great; he kept me updated through the entire process. Turnaround was same day for a brand new custom PC. He asked questions to understand exactly what I wanted. He made suggestions that helped save me money while also getting me powerful, quality parts. 100% will be going back with all future tech needs.

Outstanding job! Highly recommend all there services! Zachary is very smart and handy.read more

I am one of those guys who thinks he can do anything as long as you watch a youtube video of it…read more I own two computers. One a MacBook and the other a PC. When the macbook, which is nearly 9 years old started lagging and needed new ram, I bought it and install it myself. Now I wanted to up date the PC. While the MacBook was easy, the PC immediately crashed. It took 10 minutes to get to the operating system and then it couldn't find Windows 10. Had I screwed up my computer? I immediately thought of Geek Squad at Best buy. There was a store down the street and they were reputable right? A minimum of $85 + parts. So I found these guys on Yelp, free estimate yaay! I took it to their shop and the repair guy quietly listened to my story and then told me he would not repair my PC. I asked why. He said: "You obviously know how to install RAM. You bought some bad RAM, remove it and return it. Once you remove it, it should go back to it's old self." I went home and did it and lo and behold it started working fine again, new ram on order from Amazon. Direct Computer outlet could have charged me, but they were honest and upfront. This is service you don't get anymore, as everyone has to hit quota numbers now. If you have a PC and want an honest assessment, I suggest these guys.

I'm a new customer found out about this little Gem* because i was looking for an older operating…read moresystem and they were the only ones who could help me out with it. The Guy's name is Phil and the nice, sweet lady that works there with her little adorable child were awesome they went far and beyond' what any store would normally do just to help and please their customer' I was impressed after buying the first laptop. it was blazing fast! faster than any computer we had so I came back to them and asked for two more computers... and then just recently a few days ago I just came back to get two more! laptops. if you don't believe me, you can ask me or leave me a comment and i will even provide anyone with my personal phone number to verify I'm a 100% real customer and person. i can also provide pictures of my laptops as well. I loved all my computers and extras'' that i sent them some pizza' in gratitude because I am so thankful' for what he Phil and they did. THEY DESERVE IT!

Robert is great! I'm technology challenged and he's always so patient with me. It's a pleasure…read moredoing business with him!

These folks were great. I had a failing hard drive. They weren't the cheapest quote that I received…read more(that's one of the reasons that I chose them), but they were in the ballpark and the ETA was reasonable. I use Carbonite and unfortunately it did not back up some of the items that I need. They continued to work with me to restore these items even though they did not charge me for reloading data due to my (incomplete) Carbonite backup. No BS, straight forward experience. HIGHLY recommend.