Dave came out here 4 times. The first time was to assess it to make sure warranty covered it…read more(which it did), the second time the manufacturer sent a screen in bad condition, the third time the manufacturer sent a screen that was the wrong part, and finally they all got it right and he fixed it quickly and it looks great. Despite all the hiccups with the manufacturer (none of which were his or Jimmel's fault, the blame was squarely on LG for all issues) he always remained friendly and pleasant to talk to. Once he had the part he got it repaired quickly and everything was great. Would definitely go back in the future and recommend for electronic repair.

Extremely rude and turned out to be somewhat of either a lair or has some severe memory issues…read more Purchased an NFM extended warranty plan on a Samsung Curved Screen and it failed to turn on and stay on. Called Assurant and they located Jimmel's. I received a call and told him what was going on and he had me basically diagnosis the problem for him. Called back and wanted more information, I assisted him with that. Told me that he had to get approval and order parts and that would take between 7-14 days. Never heard from him again. I called on day 14 and he told me that he would call me back, never did. I called Assurant and they said that he had canceled the repair. I called him next morning wanting to know what was going on and he told me that I was not in his computer and he had no information and for me to call Assurant. I then told him I did and that they said he canceled the service he then cussed and hung up on me.

I echo the other 5 star reviews - wish I could give MORE stars! The entire process from scheduling…read moreto completion was so smooth - and everyone was SO kind! They really ARE fantastic!

I can't say enough about Jon and what a fantastic help he was. He was referred as a Samsung…read moreauthorized repairman by another local repair shop and although his shop is more than an hour from where I live I decided to call him anyway. The gal who answered he phone started to help me but then put Jon on the phone. After a few questions he led me thru what I needed to do to fix the problems I was having with my tv. Having spent several frustrating days trying to fix the problem myself I was amazed and relieved when his help fixed both my problems within minutes. Over the phone with no service call and no charge! Absolutely would recommend him to anyone needing help with electronics.

Update to my previous review:…read more Well, I have to say that this company went to great lengths to make me a happy customer! After calling and complaining about my iPhone that was returned to me and wouldn't even turn on, I received a call from the company asking if I would please send my phone back in for someone else to check it. I was told that if they determined it could not be repaired, they would send me another iPhone at no charge. So I sent it back and in a few days received a call saying that my phone could not be repaired and a replacement would be sent. About a week later, I received a new working phone! It took a good bit of time, but in the end, Iresq went out of their way to make me a satisfied customer. I'm very pleased and would use them again! The next time my phone goes for a swim, I'm sending it in to them right away!

This company would not give me a refund for work never completed. They require prepayment and when…read moreI decided not to move ahead they refused to give me a refund. I called 5 times and was told on all separate accounts that a manager would call me back because they changed accounting systems and only a manager access the old system. I never once received a call back. After calling again three years later, I finally got an email saying too much time has passed and they will not refund me. How can they keep someone's money for a service never provided? This is illegal in many states and the business is suppose to report unearned revenue to the state or refund the customer. It's blatant robbery. Awful customer service!

Taylor was fantastic to work with. I'm keeping them in my phone for future work. He fixed my…read morefridge quickly and was very personable.

I had a great experience with experience with Bryant from Fairway TV Service. He showed up on time…read moreas schedule and worked with Samsung to diagnose the problem with my electric range. He recommended that the main board in the range be replaced, but Samsung wanted the unit powered off and not used until they reach back out to us. Bryant tried his best to get us an answer on when Samsung would get this resolved for us as I listened in but they said that was up to another department. So thumbs up to Fairway TV Service and Bryant for their assistance and thumbs down to Samsung as I have been waiting over a month to have this issue fixed.

Edit: Spoke with owner and it is evident that the culture of this company trickles down. He was…read morejust as rude and abusive (cursed at me several times on the call). Be sure to read the other negative reviews. He responds with the same abusive tone. Woman who answers phone is rude and combative. This is from their page. She needs to re read this. Refused to leave a message or allow me to speak to owner Brandon Cady. We do not recommend this company. "Customer service is not a department, it's an attitude! Therepairshack.com is known for its dedicated team that assists our customers on orders and warranty related questions. We believe in building relationships and ensure that our team is available to resolve all questions through e-mails, over the phone, and in person in the quickest amount of time possible. We want you spending time enjoying your products not trying to get answers to questions, that's why we are committed to fair pricing, on-time delivery, and warranty and repair service that is superior to our competition."

Never trust this scam online company. They could not fix a…read moresimple motherboard costing over $500 for over 3 months. And their final shipment arrived defective. And now they blame me for this. According to FEDEX, the sender is responsible for ensuring the package. Evidently, they did not and they do not want to be responsible. It has been a nightmare for the past 4 months.

Jason is remarkably helpful. It's a relief to have updates installed so that bugs are not infecting…read moremy computer unwittingly. Whenever I have a need for help with my computer, Jason is available. He even provided me with a new computer, which was great. Then he uploaded all of my files. This saved me hours of shopping time and decision-making.

These guys are great. Immediate professional service. Transferred a 7 year old PC to a new one,…read morealong with about 8000 songs on itunes and a ton of pictures. Learned a lot while he was there, plus the Facebook page always has good information. Will definitely call again when needed.

Quick service, fair pricing. Thomas is a really nice guy. He even out a screen protector on my…read moredevice since I obviously didn't last time! Convenient location. I hope I don't crack any more devices, but I'll definitely use Elite Tech again if in do.

From the owner: Elite Tech prides itself in providing the best and highest quality customer service and repair in…read morethe Mid-West. We specialize in computer repair, system builds, phone repair, and tablet repair, as well as consultation and more. Unlike most repair shops we can fix your broken devices in minutes or less, though generally within an hour at most. We only use the Best Quality parts, and ensure that all devices are in the same condition or better after repair and that all requested needs are met.

Replaced the LED+screen on my iPhone 6S. They have two options: after market or OEM (Apple…read morebrand) screen for $30 more. I ended up getting OEM screen for the same price I'd payed at the other place across the street for an aftermarket screen that never really worked right. When I picked up phone I tested the screen and one quadrant wasn't working properly. Without any hesitation they offered to replace the screen again saying sometimes they get a bad Apple (yeah...I just did that). Phone is as good as new now.

Replaced my iPhone screen in under and hour at an affordable price for me. Very quick and efficient.read more