They found my phones problem and got it workin again. Very friendly and knowledgeable people. Would…read moreuse them again.

The battery on my older ipad mini needed replaced. The job was completed in less than 24 hours,…read morewith best price found. Staff were knowledgeable and forthcoming in answering all questions, including answering issues on another ipad. Will be back

Replaced the LED+screen on my iPhone 6S. They have two options: after market or OEM (Apple…read morebrand) screen for $30 more. I ended up getting OEM screen for the same price I'd payed at the other place across the street for an aftermarket screen that never really worked right. When I picked up phone I tested the screen and one quadrant wasn't working properly. Without any hesitation they offered to replace the screen again saying sometimes they get a bad Apple (yeah...I just did that). Phone is as good as new now.

Replaced my iPhone screen in under and hour at an affordable price for me. Very quick and efficient.read more

I contacted them to get my laptop keyboard replaced. The service was fast, courteous, and he went…read moreabove and beyond! He even does internet security. I would HIGHLY reccomend him to anyone.

Do not use. Taggart kept my Xbox and closed up shop in Lees Summit. The neighboring businesses say…read morepeople come all the time looking for the owner. I dropped my Xbox off with them about 3 weeks ago. Originally they said same day service but then it got delayed. I asked if I could pick up the next day no response. Over the past couple weeks I've texted daily to ask for pick up and I've only received a couple texts back and not one over the past 10 days. Small claims court is about the only option have now.

An older model iPhone 12 phone screen was cracked and no insurance on the phone. They were fast and…read morepricing was transparent. Communication were good on completion status and I would definitely use them again- hopefully we don't get a broken screen though!

My son's Xbox was working but no picture on the screen unless the hdmi cord was moved around a…read morecertain way so CPR replaced the HDMI port and when the device was picked up they told me my device wouldn't turn on. They said I could pay for more diagnostics and power supply repair to fix what they messed up and other than that I was beat. Do NOT trust this place with your devices unless you want to risk them being broken and blame to be placed on you. Worst customer service experience ever

As always - when I stop in for assistance I receive it tenfold and today I saw it in action with…read moreother customers. They have never disappointed me or my family with their customer service and standing behind their services & products.

The Olathe location is extremely dishonest when it comes to warranty issues. The management at…read morethis location is poor and the trickle down is real. Go to another location, the one in Overland Park on 135th and Metcalf has always been helpful.

King Cellular repaired a cracked screen in my I Phone X. I walked in off the street, no appointment…read moreand it was done in 45 minutes. SUPER reasonable price, I didn't have to spend half my weekend at the apple store, give up my phone for 2 days or deal with the expensive chain repair places. If you need cell phone screen repair, THIS is the place to go.

DON'T RECOMMEND!! Dropped of my phone and was told today at…read more6pm it would be ready. I showed up only to get greeted with oh nobody called you? Yeah your phone won't be ready till tomorrow. I work tomorrow which is very inconvenient because I use my phone for work so now I'm missing a whole day because they didn't do their job.

I had two interactions at this store…read more One was for an older family member who needed to upgrade her phone, and wanted me along for some help and advice. That interaction alone would have achieved at least a four-star rating here, which would have been downgraded after the fact, when I found out more about how this store does business (more down below). My second was for upgrading our family's lines. The first thing that upset me on the latter interaction was how extremely hard they were working to sell us into a phone line (one we repeatedly told them we were not interested in) when they thought there was an incentive for themselves (some sort of internal incentive or SPIF). Upon finding out our lines would NOT qualify them for the incentives they were gunning for, they immediately stopped the hard-sell on us, giving up the ghost. However, the thing that really upset us was when we found out, upon going back to pick up our new phones and pay for everything, that they charge a hefty fee, per line, to allow them the pleasure of helping you in store. It was only AFTER undergoing this entire process that we found out about this fee, and it was when I asked some questions about the amounts popping up on the POS screen to pay for. Had we been told of this up front, we absolutely would not have done any of our upgrades in store. Verizon makes it simple enough to do so online; however, my older, extended family member wanted to go in, and having never had a fee for doing such before, I didn't think twice of doing whatever made her comfortable. That experience was decent enough that we simply went back to upgrade our family's lines. However, between the goofy sales tactics and deceptive fees, we won't be doing business here again. Props to Verizon Corporate who did comp our fees from the store back to us.

Desiree at this retail store was awesome! She walked us thru getting two new phones, transferring…read moreeverything from one phone to another, showed us how to use them, the patience of a saint! We are older so I had a little angst to learn something new, especially technology related. Thank you Desiree!!!

I've used them for video game consoles, PCs & phones and they always know what they're doing, they…read moredo a great job and they do it quickly.

Very satisfied with the service here! I brought my MacBook here to have the battery replaced. They…read morewere the cheapest in the area and got the part quickly. During the service, the technician accidentally knocked a little sensor out of place in my trackpad. She told me immediately (which is already a lot more than most places would do) and they're replacing the part and fixing it for free. The service was fast and professional. I'd come here again!