always been pleased with there service. Fast turn around for repairs. Great on tire repair.read more

not trustworthy,lied about getting me in first thing in the mourning. called the night before [like…read moreasked] to check if i could get in while i wait for it...no problem owner said. got there at 6;45 am to hear '" i heard her say that but we cant get you in" go someplace else and save yourself the hassel

Driving home from a funeral I had a bent rim (thanks Jackson, MI). Mickey's fit me in, repaired it,…read moreand got me back on the road when everyone else said Monday at the earliest. So grateful. They are wonderful

Been going here for years until today. I brought them a jeep and an aftermarket steering kit to…read moreinstall and do an alignment. They installed it and said it now pulls left and right when you accelerate which never happened before. I immediately could tell the alignment is clearly off as you can see in the photo (steering wheel is straight) they told me they did align it and get get the sheet. they also said something else might be wrong and to bring it back if I want them to figure it out. So I drove it down the road and found it drives worse than ever, swaying like crazy and jolting my wheel with every bump, I immediately brought it back upset, and said "it drives 5 times worse than before" NOT BLAMING ANYONE JUST STATING THE FACT and the rude old lady of a manager decided I was insulting her and her business for bringing it back and telling her it doesn't drive right WHICH SHE TOLD ME TO DO, and she had the audacity to get aggressive with me, standing up getting out of her chair pointing her finger at me. I tell her not to get aggressive with me and she has the audacity to say I'm being aggressive as she now gets in my face yelling at me finger in my face. All I wanted was to bring it back and have it figured out what was wrong now. Absolutely ridiculous and terrible business. I've worked in customer service for 10 years, being cussed at and chewed out and even when that happened I've never treated a customer that way. I wasn't being rude to you until you decided to treat me like that. Awful and you should be ashamed.

I was able to get a next day appointment for the holiday which I definitely needed on my brakes as…read moreI only have the one car and live in the country without public transportation.

awhile back they did a repair after hitting a deer with my jeep, since then my air bag light was…read morecoming on, I refused to take it back to them because I had a bad experience with one of their inside write up personal, so I took it to Champion Chrysler and they said it looked like the work on the air bag was not done correctly and possibly not replaced and the wiring harness still had evidence of damage, now I'm trying to get AAA to work with Champion to correct the problem. Thanks Driven but you probably just cost me another $2000+ out of my pocket.

Amazing amazing shop! Great people to work with, honest and straight forward. Accidents are…read morestressful and a pain but Joe made this a worry free situation. While I was waiting for my car I over heard them working with other customer and think they're doing a fantastic job. I would recommend stopping in and seeing what they can do for you. You don't find very many honest shops like this!

'I'll never take my vehicles to anyone else' was the first thing we heard another customer saying…read morewhen my husband came and I picked up our truck from our first time, and I can see why. My husband is a Disabled Veteran and we have been battling an as yet undiagnosed illness that has left us in bad shape. Facing a 6 month hospitalization we reached out to the Fallen and Wounded Soldiers Fund of MI for badly needed truck repairs. The shop treated us wonderfully, handling communication with FWSF and thoroughly inspecting the truck. It was a much bigger job than we had expected, but the guys tackled it with professionalism and a high standard for service. They never once made us feel bad that we needed help, or that the truck had gotten so neglected. The service we received was above and beyond any experience I've had with a mechanic. We were even told to bring it back in 500 miles so they could change the oil and double check any work that may be adjusting. Being that I am facing being separated while my husband is in the hospital and dealing with the truck on my own, this made both of us feel so much better. Our truck drives beautifully now and I have safe transportation to be able to visit my husband during a scary time. From start to finish with our experience in the shop we knew that we had found a gem. When we left, we were saying the same thing as the previous customer. We won't be going anywhere else. The obvious high bar for customer care and attention to detail from this shop can't be beat.

I had a nail in my tire and simply needed a plug. I have a leased car so I am picky and nervous…read moreabout where I go. I called them and they politely said they were backed up at the moment and could take my car this afternoon. I called a few hours later and said to bring it in. Arriving at a small building that is badly need of repairs, I was greeted by a friendly face. Thank you Pat who took care of my tire in less than 10 minutes with a friendly smile and no damage done to my leased car.

I'm a college student at MSU and I've been bringing my vehicles to NXB Auto Repair for a while now,…read moreand I will always bring them here. The mechanics here are friendly, professional, experienced, and honest. They take the time to explain what needs to be done without making you feel pressured and tell you the best options for your vehicle. I've been to plenty of shops that try to upsell you on things you don't need, but not here. The pricing is fair and you always get your money's worth. If you're looking for a reliable, trustworthy, and affordable auto repair shop, look no further than NXB. Highly recommend!

Scam chop with incompetent workers. These people don't know anything about cars but to duct tape…read moreand illegal weld parts together into a piece for your vehicle. My vehicle was withheld from me for over 3 months and it was given back to me in worst conditions that forced me to double up the funds to even try to get another mechanic to touch it. There's no way to get in contact and these people do not care about fixing their errors. No moral whatsoever. Service is beyond trash and correction doesn't exist here.

Dave is awesome! A seasoned mechanic with his own shop out of his home. He worked on my jeep and…read morewent above and beyond. I will be going back, soon. I almost hate to give a review, worried he will get booked up. If you need auto repair, give Dave a call. He is very responsive, and well priced.

Had them change out a part that bigger commercial places wouldn't do for me unless they replaced…read morethe rest of the suspension components too. I'm in school and was quoted prices such as $3,000. I bought all the components for around $200 necessary for the job, but didn't have the ability to do one part. The guys were nice here. They even offer discounts for students. Hard to find honest mechanics these days. Worth it.

Brought my car in around noon and it was done that afternoon. Price was fair, service was great…read more 10/10