1. Keenan Auto Body

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    Middletown, DE

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    Keenan Auto Body

    1.0 (1 review)
    Closed 8:00 am - 5:00 pm

    Services - Keenan Auto Body

    Auto steering and suspension repair

    Routine automotive maintenance

    Bumper repair

    Keenan Auto Body Photos

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    11 years ago

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    Turn of The Wrench

    Turn of The Wrench

    4.3
    (11 reviews)

    Amazing! The team at Turn of the Wrench came through for us, yet again, before the holiday weekend…read more We have always trusted them with repairs to my Jeep (there have been plenty over the years) and once again they delivered above and beyond! Front suspension upper ball joint had failed to the point of danger to drive. The guys caught it during a routine oil change and somehow (miraculously) were able to complete the repair before promised and always for a good price. Love the 5-Star service, the dedication to their customers, and the detailed work performed. Thanks, Sean & Dennis, for keeping me on the road and repairing my baby! If I could give more than 5 Stars, I would!

    This was by far the worst experience I have ever had with a mechanic. I was referred to this place…read moreby my companies Fleet Manager so I called before towing my car over to them and they told me that the soonest appointment they had was 6 days from the day I was calling - totally fine. I called at the end of the day on the day they said I had an appointment and they said they didn't have time to look at it that day but would look at it in the morning. Annoying but ok. I called towards the end of the next day and they told me that they were busy and couldn't look at it. When I explained that they had said I had an appointment he gave me an attitude and said well you can just tow it back off if you don't like it and honestly with the way this conversation is going I would prefer that. I tried to deescalate the situation and then hung up and my father called to check in assuming that it was because I was a woman they were pushing me around and when my dad said he didn't appreciate the way he talked to me he said I am going to push the car off my lot and you can just deal with it. Then we received word that if we did not get the car from where he pushed it too by 8pm they would tow it themselves. Absolutely ridiculous that instead of taking accountability for the fact that they were pushing us around they resorted to such extreme measures. NEVER bring your car here if you plan on having it looked at in any type of timely fashion.

    Caliber Collision

    Caliber Collision

    2.3
    (7 reviews)

    I'm surprised at the low rating on yelp. From the moment…read moreyou walk in the front door with the coffee stand and popcorn machine you feel like the customer service is going to be a good experience. I was helped immediately and handed over to Kelly. Kelly listened to my issues and thoughts on how I would like to proceed with needed body work (self inflicted) and that I was going to be a cash customer with no insurance claim. From drop-off to pick-up, Kelly called me and kept me informed through the entire process. This was an easy-button experience as Kelly managed this the entire time. I picked up my truck, the body work was excellent, and the truck was cleaned! Good customer service turned to exceptional customer service thanks to Kelly and the team of technicians who performed the work.

    I was involved in a deer collision the first week of November 2025, and my Jeep Compass was towed…read morethe next day to Caliber Collision in Middletown. Unfortunately, my experience has been extremely frustrating and remains unresolved. When I picked up my vehicle in December 2025 (late evening), I immediately noticed the Auto Start-Stop warning light was on. I informed Caliber at that time and was told it was a dealership issue. I asked if they could double-check the vehicle before I took it off the lot, but days later I was again advised to contact the dealership. The dealership later confirmed there were no Start-Stop system issues, replaced the main battery, and advised me to return to Caliber because a hood sensor alert was showing on their diagnostics. Since then, I've noticed numerous repair quality issues that should not be present after a collision repair: * Visible gaps and misalignment between the hood, fender, bumper, and lamp area * Front bumper not aligned properly with the fender * Paint was not blended on one side, causing a noticeable color mismatch * Automatic windshield wipers no longer activate in the rain, and there is visible damage/marking on the sensor that was not present post to the accident and prior to vehicle being towed * Right front alignment issues; I was informed the strut is bent Caliber stated the lamp may not be fitting correctly and ordered a replacement. I have now been waiting almost a month for this part, and I was told that if the new lamp does not fit, I would have to accept the vehicle "as-is," which is unacceptable. It has been nearly one month since reporting these concerns, and none have been resolved. The vehicle was not returned to pre-loss condition, and communication and follow-through have been poor. I would not recommend this location based on my experience.

    Keenan Auto Body - autorepair - Updated July 2026

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