Had a bad experience tonight for the first time. The hours on the door say the last wash is at 9pm…read morebut there was this young girl that told me that the door signage wasn't right and to ignore it, and when I asked her what time do they take the last wash she says " ummm " then tells me 8:40pm. And I'm literally at the the money machine at 8:44pm getting coins to wash a small load of towels. I even told her I was in here I was getting coins and she still says no to me. I wasn't happy at all and I usually really enjoy this laundromat. If the hours are wrong there should be something to disclose that information.

I went on 10/03/2025 The sign outside says last load to…read morewash is 9:00pm we got here 8:45pm.... The worker told us that supposedly The times have changed which I didn't believe I'm not coming here again she was rude please update your sign if your "times" have changed. If I can give a 0 I would that's so rude for no reason.

I am from out of town (hey Chicagoland is a big place). My husband and I needed to do laundry after…read moreweeks of camping. I googled and was then recommended this laundromat. It is bright, clean, quiet, and staffed. They do have several sizes of machines ranging in price from $3.75 to 11.00 wash. (11 is like a Ferris wheel!) drying is .75 per 13 minutes. Dryers are hot and 13-20 mins is good to go even for towels. Carts are readily available. Clean floor if you drop something. Everyone has access to folding area. Bathrooms are clean but need a swipe from an attendant. Vending machines available and reasonably priced. Tv is on low if you're interested, background music is low. Chickens play area. Several walls of washers and dryers. I got 10 loads done in 2 hours! Spendy ok, but have you ever hand washed 10 loads... let's weigh the options here. Detergent is available, bleach, oxi clean, and even laundry bags... all for a small price. Also have drop off service. It is credit card or add dollars to a swipe. My cc didn't like the 10+ authorizations. Definitely a non creepy, bright light, reasonably busy on a Saturday laundromat. Would recommend.

Everything clean laundry is actually very clean and the people that work there are very helpful…read more Highly recommend this laundromat

I was visiting family in town and needed the sleeves on a sport jacket shortened. It was done in 4…read moredays (one day sooner than promised) and done to perfection. I was particularly impressed with the finesse with which the buttons were repositioned.

I've been using this business for nearly 20 years. They are amazing, fast, friendly, reasonably…read morepriced, and on time, every time. If every business were run like Sycamore Cleaners, the world would be a better place!

I'm am DISAPPOINTED AND ANGRY. I arrived here at 7:30pm to wash my clothes. I left out to grab…read moresnacks (remind you this is a DROP-OFF LAUNDROMAT). So I comeback by 8:33 and the doors are LOCKED!!!!!!! My clothes are still in the washer, which are done washing, I've been calling and calling. No answers. I'm mad. I'm giving y'all till 10pm to open these doors hunny!! Knodat.

Did my laundry here today and the manager was so kind and helpful. I will definitely be coming…read moreback here. The establishment is kept clean and the machines are efficient. Five stars all the way!!!

Free dryers!!!! This place is always clean and well maintained. Lots of machines and priced right…read more They have Free dryers every day!!! Had seen a review about homeless problem. I have never seen this at all. Owners are available by phone 24/7.

This place used to be open 24h. Recently they have started closing at 10pm. Very inconvenient if,…read morelike me, you don't have many free hours during your day. Okay for what it is, nothing spectacular. Then again, it's a laundromat.

The laundromat is a clean and friendly place to go when you need your clothes really cleaned…read more Although I have had wonderful experiences with all staff this far, Marta and Fabiola have been fantastic and their passion, dedication, and pride shows in their work. The establishment is always clean, and all staff works hard to make it somewhere you not only appreciate going to, but will make your preferred.

Absolutely spick an span. My debit card was AVS fail and Tiffany explained the new security…read moreupgrades. Deleting the card and re-entering solved the problem. Kudos to Tiffany You have wonderful employees assisting Seniors.

If you come to the laundry mat here in 3rd street in Dekalb make sure you wash your hands at home…read moreand used the bathroom at home too no bathroom service here. The washing machines are 2.50 for medium and if you want high is 300 for the roaring are 275 for medium and 300 for high What is costly is the dryer because to get your closed completely you need 4 quarter or 4 quarters and is always full is small laundry room but is the closest to me. There is no one attending the machines or the laundry mat the second time I came here the floor was so dirty but that was as close As I can do my laundry during the below freezing weather There was even poo from a dog I was discussed agh Now the owner comes and cleans the machines Bring money here although they do have a change machine

There's enough washers and dryers that I can do 3 weeks of laundry at once but the dryers take…read morelonger than probably necessary, leading to more money spent. The drink machine doesn't work. The floors are sometimes clean, sometimes not. There's constantly powdered detergent left in the washers. It's convenient for anyone that lives downtown but it's not the best in the area.

used to be a good place went in today and there was only a row or two of working washers. all…read moreothers were out of service. absolutely terrible.

A decent laundromat in a decent area. It's not the largest or most modern laundromat but it gets…read morethe job done and I've never seen more than 1 or 2 machines out of order. It's clean and safe and there are a couple places to eat right next door while you're waiting for your wash to finish.

So I was living in an apartment that didn't have a washer/dryer and I've used JetXpress Laundry for…read moreall my laundry needs. When I was traveling around the U.S. (and then some) for security conferences and security site reviews, I would drop off 20-30+ lbs of laundry, sometimes really sweaty workout t-shirts, clothes that could almost walk by itself and more than occasions, a few pairs of 5.11 pants that were so caked in mud that I thought they were completely trashed, but fear not... These instances were no challenge for the staff at JetXpress Laundry. Just like the sign says at the door, two minutes to drop off laundry and two minutes to pick it up again. The turnarounds were never an issue, and sometimes when I knew I might have to jet out someplace, and didn't take care of my laundry, they were able to wash and fold it often within the same day. The staff is always friendly and would challenge my Rosetta Stone Spanish skills while I was dropping off laundry and picking it up again. An added plus is that they accept credit and debit cards unlike some of the other drop-off laundry locations around Elgin and Dundee. You wouldn't go wrong bringing your laundry to JetXpress, just look at all the other five-star reviews and see why!

Good afternoon, I want to report this girl, I think her name is Olivia, she spends her time on her…read morecell phone, she doesn't pay attention to the customers, I went to wash clothes today Sunday and there were a lot of people, I left my clothes washing and she came back to dry them and I left and she continued folding those clothes and she was on her cell phone, on the other hand the other girl is an excellent girl, very attentive to the customers and she is doing her job alone, while the other one is on her cell phone, please people like that do not hire her because she has no interest in her job.