They were very professional. I went here to get duplicate keys and rekeying a couple of locks for a…read moreportable safe. Their service was good. I would use them again.

Great experience. Friendly, patient and knowledgeable…read more This was our first time buying a quality safe...and we wouldn't do it through anyone else. Texas Safe and lock were so great from start to finish.

Had an emergency lockout on a Saturday night- was on location within 30 minutes. Very professional…read moreand helpful. Would 100% recommend.

I called to get a locked opened on my rv. He couldn't do it. I paid $95. Said he would come out the…read morenext day. Didn't show, when I called said oh I misspoke it will be the next day. He didn't show then either, didn't call. I called another locksmith who called A Accredited to see what was going on and he told him to go do the job. They took my money and didn't do anything! *Just Wrong!!*

Ryan opened a stuck door in two seconds! The door knob had broken off in the lock and I tried to…read moreopen it for three days. He replaced the door knob too.

The team was excellent. Even came a little early. The delivery and instruction Warwick's and easy…read more Would strongly recommend.

Fast, friendly and honest! My daughter broke a twig in the…read morepassenger door to our vehicle. I thought we might have to replace all the locks! The gentleman at A-1 put the key in and wiggled it a few times and was able to fix it in seconds! Best of all, he didn't charge me a dime! I will certainly go there again with any similar needs and am happy to refer them to friends and acquaintances.

A great locksmith and safe store. They've been most helpful to me over the years on small projects…read moreor more complicated ones. Donny was most helpful on our latest project. They are great communicators and they return phone calls. In my case, something needed to be ordered. They actually ordered it on the day I called, and called me back a few days later when the part came in. Old fashion service, but modern technology.

Prompt, professional, and courteous service. Reasonably priced. Very knowledgable about his work.read more

Too expensive for just a call....The guy was nice, but the price too steep for just coming to the…read moreproperty

I locked myself out of my house on a Sunday. I had Just moved in and it was 104 outside. I called a…read morefew different locksmiths and this one was the quickest and the customer service was very personable and helpful. She tracked the truck's route and time for me as it was traveling from another job to mine. Locksmith van arrived on time and all he need was my credit card to swipe it open! I was still charged the amount quoted but that was fair enough as it was still an emergency weekend appt and mission accomplished! Nice people.

I am lucky I find that place…read more I used to go all the way to Plano every time I need keys. Those ones are great and amazing rates. I am happy

This was not the first time we've used Bilco Lock and Safe, but it will be the last…read more The technician who came to our workplace to repair a door lock talked excessively throughout the visit, but the bigger issue was that he made multiple racist and misogynistic comments while on site. It created an extremely uncomfortable environment, and I could not wait for the appointment to be over. I regret not addressing it directly in the moment, but we needed the repair completed and did not feel comfortable risking the technician leaving before the job was finished. Professionalism matters just as much as the repair itself, and unfortunately this experience fell far short.

Had them come out to my business to replace the front door lever door knob. Which they did. No…read moreproblems there. But then I was told it would be $681!!!!! WHAT?!?!?! I was shocked to say the least. I was disappointed that he did not mention beforehand how much it would be but then when I told him how shocked I was on the extremely high cost, he said " yea, I get that alot." Don't plan on using again for a simple door knob replacement.

Absolutely great experience with Ismael Rodriguez from A-1 safes! I called them around 2pm and at…read more2:30pm he was at the property and did great job on installing two deadbolts and a viewer. The price was not the cheapest but the timing, quality and reliability were worth every penny! Highly recommend this company and this technician! Top notch service!! Especially after having nightmare experience with two other famous companies who were jokes and nothing close to professionals.

They helped me fix my lock. They understood my need and did not try to over sell me.read more

The price seems pretty for 6 entry door rekey all locks were the standard manual key locks…read moreWanted to charge over 500.00