A recent Tuesday morning around 11 o'clock I stupidly locked my key fob in the trunk of my Miata. I called A-1 Locksmith and after 5-6 minutes of on-hold-music, I spoke with the scheduler. After I assured her that I would be able to pop the trunk once in (spoiler alert, I was wrong!) she gave me an ETA of 30 minutes. An A-1 guy showed up about 20 minutes later. He opened up the car door with little difficulty but my trunk latch button would not work, much to my chagrin. And then he said they don't make fobs for my year of car. (A new fob would've cost over $200 bucks at the dealership. And I'd still be stranded) I was gonna be out the $40 cancellation fee for him showing up, which is reasonable, but he wasn't ready to admit defeat. He used his phone to research if there is a trunk release latch somewhere in the car. His first search came up no. He tried again and found another website that showed how to access the trunk release latch in the tiny cab. He worked at it and was able to find it and pull the lever that opened the trunk! I was able to get my fob and drive my car! He went above and beyond. He could've said you assured us that you can get in the trunk once the car is open. But he didn't. He wanted to finish job, and he certainly did so. I am very appreciative of his interest in helping me out and completing the job. read more

Had them come out to my business to replace the front door lever door knob. Which they did. No problems there. But then I was told it would be $681!!!!! WHAT?!?!?! I was shocked to say the least. I was disappointed that he did not mention beforehand how much it would be but then when I told him how shocked I was on the extremely high cost, he said " yea, I get that alot." Don't plan on using again for a simple door knob replacement. read more

Absolutely great experience with Ismael Rodriguez from A-1 safes! I called them around 2pm and at 2:30pm he was at the property and did great job on installing two deadbolts and a viewer. The price was not the cheapest but the timing, quality and reliability were worth every penny! Highly recommend this company and this technician! Top notch service!! Especially after having nightmare experience with two other famous companies who were jokes and nothing close to professionals. read more

A-1 Locksmith Security & Safes - Keys & Locksmiths Near Me - Arlington, Texas

Outstanding Business! Fast, Professional! Highest quality work at very good pricing! When I need a locksmith again ( We always do) I know where I'm going! Thanks! read more

I went in to get a key made and I was out in about 10 minutes. The guys in there were professionals and very helpful. They did a great job on my keys. They also sell gun safes, locks, door handles and they even fix car alarms. read more

A-1 Locksmith Security & Safes - Store front - Keys & Locksmiths Near Me - Arlington, Texas

ACE Hardware could not make a copy of the key to my RV, so they referred me here. Josh made the copy in about 10 seconds. Service was amazing and friendly. Would definitely come back here! read more

A-1 Locksmith Security & Safes - Business Card - Keys & Locksmiths Near Me - Arlington, Texas

Came in 10 minutes before closing time and Tyler was fantastic! Took care of making a new car key for us! Love the service and how much he cared for customer satisfaction! Definitely will come back for any locksmith needs! read more

Well, I must change my rating from a 1 star to a 5 star. Businesses make mistakes. It's how they handle their mistakes that count in my book. A-1 locksmith really went over the top in making sure that my situation was not only remedied, they made sure that I was completely taken care of. Nicole called me to make a new appointment for the next day. She was very apologetic and convinced me to give them another try. Michael gave me a call to let me know he was on the way. He arrived at my home precisely when he told me he would. I must say, Michael is an excellent locksmith! Not only did he install the new door locks, he took the time to make sure each and every piece was well-fitted and operated smoothly. I needed a new deadbolt hole cut for one of the doors. He didn't just slap the new lock in, he took the time to route out the new holes until they were perfect. The new deadbolt lock on the garage door slides in like butter. Some of my doors did not close well before he came. After he was finished, every door closes tightly and locks securely. Plus, he put each of my old lock sets back together so they would be ready to reinstall if we ever moved. After this experience, I would highly recommend using A-1 locksmith. ORIGINAL COMPLAINT: A-1 must think they are the only locksmith in the metroplex! I went into the Arlington store yesterday to purchase new residential door locks. Patrick gave me some great advice and spent quite a bit of time explaining the products. Because of his help, I decided to purchase the door locks from him without shopping around. My install appointment was for today. I waited for the technician who did not show up. I did not receive any calls or emails, either. After waiting an additional thirty minutes after my appointment block time had ended, I called Patrick. He got ahold of dispatch who then called me. There was no apology, no explanation, and no offer for any type of compensation. All she wanted to do was make me wait an additional three hours for someone who might show up. I ordered close to $1000 worth of hardware for my doors and was shopping for two large and expensive safes. You would think this company would do more to accommodate me as a customer. Oh, well, there are plenty of other businesses that I'm sure will treat me better. read more

I want to A1 locksmiths after calling several other locksmiths. Tyler was amazing, he was fast, he was friendly, and he got the job done quick. I would recommend you visit A1 locksmith for any lock or Key needs you might have. read more

I bought a used car that came with one key with a broken keyring and the missing keyless entry. After an exploration of Wal Mart and Home Depot, and the information that "Blah Blah Blah Suzuki car keys we don't have anymore" I was directed to A1 Locksmith by another local very honest business (Glacier). When I arrived the gentleman at the front desk was kind, talkative and made me a new key with no fuss in less than one minute for roughly $6 (by the way I am fortunate to not have a transponder key). Next I asked about a replacement keyless remote and they quickly searched inventory, found a match for my Suzuki, ordered it and told me they would call me on Friday and that they will program it when it arrived. After taking my information they sincerely thanked me, told me they would see me Friday and all this for $125 less than many other local businesses quoted me. I would recommend A1 to anyone and will return if I am ever in need of locksmith services again. Thank you for helping a broke college kid save some cash! read more

Great locksmith and good prices. Way better than home depot.Was missing a key code for a vehicle and they got it and cut a key quickly too. read more

These guys advertise "no hidden fees", but they charge you an $85.00 service call fee, and they don't tell you until AFTER they complete the work!!! Not only will I not use these guys again, I would not recommend to any one !! There service was good., but certainly not worth $85.00 for 20 minutes of work..... read more