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    Keith Collins

    5.0 (124 reviews)
    Open 12:00 am - 12:00 AM (Next day)
    Updated a few days ago

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    6 years ago

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    5 years ago

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    7 years ago

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    10 years ago

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    11 years ago

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    4 years ago

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    10 years ago

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    5 years ago

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    12 years ago

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    11 years ago

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    8 years ago

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    9 years ago

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    9 years ago

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    Keith C.

    We are just so glad we could help! Thank you thank you

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    9 years ago

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    9 years ago

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    10 years ago

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    Keith C.

    Thank you Joseph!! Very much appreciated!!!

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    12 years ago

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    12 years ago

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    10 years ago

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    9 years ago

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    12 years ago

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    9 years ago

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    Page 2 of 4

    Ask the Community - Keith Collins

    Review Highlights - Keith Collins

    Joy was great and made sure that all of the paperwork was received and in order.

    Mentioned in 11 reviews

    Read more highlights

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    Marshall Reddick Real Estate - Nashville-Clarksville Annual Team Photo 2025

    Marshall Reddick Real Estate

    (15 reviews)

    Me and my wife were excited to move into our new home, but our entire move in experience with…read moreMarshall Reddick has been extremely frustrating. From the very beginning there were issues that should have been handled long before we arrived. First, the security system situation was honestly unacceptable. I was told in writing that there was no alarm system installed. I still have those messages. Then on move in day, when I walked in with my new keys, the alarm immediately went off. I was never given a security code, no instructions, nothing. They also never communicated to me that the security system code was the same code as the house code. The alarm was blaring and warning that police would be alerted, and I had to literally guess that the house code might disarm it. Thankfully it worked, but being told the system didn't exist and then not receiving a code made for a very stressful and unnecessary situation. Next, basic maintenance in the home was not taken care of. Every smoke detector was low battery on move in and I had to pay out of pocket to replace them. Both HVAC air filters were extremely dirty. They eventually mailed a filter, but that does not fix the fact that this should have been handled before we moved in. We also did not have any bathtub plugs, which they sent after I requested them. The fridge water was turned off, so my father in law had to pull the fridge out to get it working. The fridge light bulb was out, and while they offered to reimburse it, again this is something that should have been ready on move in. With our thermostat, it would have been helpful to be informed of the make and model ahead of time so I could at least look up how to use it. This particular smart thermostat was not nearly as simple to figure out as it might seem, especially with no instructions provided, and the battery in it was dead as well. Having to troubleshoot and research all of this on move in day added even more unnecessary stress. There was also confusion about key pickup. I was originally told to pick them up at their office. When I reached out closer to move in, they forgot they told me that and instead said to use a lockbox at the property. This would have been more convenient, but I only found out because I asked. If I hadn't reached out right before move in to remind them about the key pickup, I might have driven all the way to their office in Clarksville only to find out the keys were actually at the property. This is something that should have been communicated clearly without me having to chase the information down. On top of that, the alarm system was still under the previous resident's account. Again, nothing was communicated about this and I had to figure it out myself when the system would not set up correctly. The biggest and most stressful issue has been our HVAC. Since early November we have had constant problems with our heat. It has gone out five different times. We have had to rely on space heaters just to sleep and stay comfortable, and this has been incredibly concerning especially with my wife being pregnant. We have put in multiple maintenance requests and yet we still have not had consistent heat for the entire month and a half we have lived here. As I am writing this review, the heat has gone out again. This has made us extremely uncomfortable in a home we are paying full rent for. To be fair, they offered to reimburse the fridge light bulb, sent bathtub plugs, mailed an air filter after I asked, and they have been communicating with me throughout this process to try and resolve these issues. That effort is the reason this is not a zero star review. Still, none of that changes the fact that nearly every issue I listed should have been handled before move in, and it does not undo the stress we have been under because of the HVAC problem. If you plan on moving into a home in Nashville with Marshall Reddick, I strongly recommend doing a very thorough inspection before committing. Check all batteries, confirm every system, make sure you are given the correct codes, and definitely verify the HVAC is working properly. I hope no one else has to experience the level of inconvenience and discomfort we have gone through.

    I had the pleasure of working with a local agent in California, Tyler Daigler, who presented…read moreoptions in Nashville. The homes and service were amazing. Although we purchased in a different location, we had to stay with Tyler at Marshall Reddick because of the amazing service. After several weeks of research, he found us the next perfect purchase. His connections and network made it possible to get a deal done. We are thankful for him & his team for their efforts. Me and my wife cannot recommend Tyler or Marshall Reddick highly enough.

    Franklin American Mortgage

    Franklin American Mortgage

    (122 reviews)

    This is a garbage lender. Their underwriters are incompetent at best, malicious at worst…read more Specifically Tammie Barnes. She is extremely incompetent and her boss said she's one of their most senior underwriters. Well, she didn't review the documents we uploaded and she ended up conditioning us for a document to prove a debt my client paid off 20 years ago was indeed paid off. Do you keep documents for 20 years? There was no corresponding debt showing up on my clients credit report, no mention in the automated underwriting system, only Tammie's word that we needed to prove a phantom debt was paid. Honestly it seems malicious to me because I already called her out on her incompetence from her initial underwrite, which was late, by the way. I'd advise you stay away from this lender at all costs. If the option is to stay a renter vs. apply for a mortgage with Franklin American I'd suggest you stay renting. This company demonstrates everything wrong with our industry and they employ incompetent or malicious people like Tammie Barnes.

    If Icould do no stars I would...DO NOT GO THROUGH THIS COMPANY and if you mortgage somewhere make…read moresure this is not a company they "sell" your loan to... 2nd year they have increased my escrow, 1st year was 30.00...and although my insurance and taxes increased I was in the positive 22.00. However again I rcvd a 2nd notice of an increase. This time it was 70.00!! So in 2 years 100.00 my payment has gone up. Their reasoning is they like to have a 1000.00 "cushion" so this could be a on going thing...Will definitely be refinancing soon.. ps called the company and talked to a TY we were "disconnected" and although he verified my # and my husbands # (on speaker) no phone call back and had to call and hold again.

    The Nashville Real Estate Guy - Jeremy Hundley - Renewed ranch sold in East Nashville!

    The Nashville Real Estate Guy - Jeremy Hundley

    (6 reviews)

    There's realtors, then there's Jeremy. He is to realty what Michael Jordan is to basketball. In an…read moreoff market, Jeremy sold our land and got us the biggest bang for our buck. He finds creative ways to make the deal work, and truly, if we had not used Jeremy, closing day would still be months away. We will absolutely be using his services again!

    I cannot speak to Jeremy Hundley as a listing agent. What I can share is an experience I had with…read morehim as a showing agent and as a tip for homebuyers in the greater Nashville area: Jeremy Hundley and his clients arrived for a scheduled showing on our home. He and his clients obviously weren't aware, but our home is a fully monitored smart home. He allowed his clients to go through every cabinet, didn't monitor them as they helped themselves and went through our personal items, and allowed his 'clients' to uncover our furniture during a brief rain period, soaking it and forcing us to have to air it out, wet vac certain pillows, and have a messy appearance for the next set of showings, not exactly the best thing for a homeowners stress level. While I understand realtors have very demanding jobs, it is up to them to set boundaries, as they wouldn't do any of those things as a guest in someones home. Hopefully Mr. Hundley does a better job remembering that. "This is a basic principle of respect. Do not touch what does not belong to you. Buyers and agents need to be mindful that someone else owns and is paying the mortgage on the property they are viewing or are under contract with. Until the seller turns over the keys, the property belongs to someone else." -Kellie Tinnin

    Keith Collins - mortgagebrokers - Updated July 2026

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