I have never had such poor service and this is the reason I stay away from dealers…read more My GMC truck broke down on the way to the keys. It was a Friday afternoon on Easter weekend so I was expecting to sit for a while. I called Bromnin and Jason the service advisor said to bring it in and they could check it Saturday, but probably couldn't work on it until Tuesday. I took it in on Saturday morning and they actually got right on it saying it should be done by closing. I called before closing and they said they needed parts, so it would be Monday. Right ater the call I got a text that it was complete. Obviously it wasnt so I called Monday and the cashier said it was done. Went in and of course it wasn't. OK, I'm cool with that. But that's where it went downhill. Monday afternoon comes, no call. Left a message for the service writer, no call back. Tuesday morning I go in, not ready yet- doing a regen and he'll call. No call back. Tuesday afternoon, no call back. Went in and the service manager, John, actually said they shouldnt have started work on Saturday because he needed all his teks on oil changes! Wednesday morning, I go in again- Not ready, He'll call. Guess what, no call back. Finally got a message Wednesday that they needed another part. Since I couldnt get a call back, I went in every morning and every evening. No info. No call backs. Saturday comes and they need another part. If you get the drift by now, the service department tek works on it but no one else knows whats going on, because the truck is still marked as done. The service advisor will not return calls. So were stuck paying daily rates on place to stay and rental car. I could have just paid weekly rate if I had only had a little more info. All we really needed was information. I'm very appreciative that they started right on it, and I can't blame the teks. I understand how not everything shows up on the initial eval and more stuff needs to be done. But seriously! Make a damn phone call! I wouldn't be writing this review now if I just got some call backs with the info I needed. But I had to go in every day, morning and evening just to be told it wasnt ready. This review would have been 4 or 5 stars if the service writer would have just done what he said he would and call back! But at least it's finally fixed. Never again.

AVOID BOMNIN AT ALL COSTS!…read more First...Customer Service - Are these sales people just trained and forced to lie and be dishonest right from the get-go??? Zero information, no follow up, etc. If you are looking at any of their used vehicles, they are stinky, smelly, damaged. They just don't care about presenting a car, properly. Whoever is in charge of taking in vehicles, inspecting them cleaning them, should BE FIRED. Plain and simple. Lied to us the first time. Multiple times. Lied to us the second time. Multiple times. There will not be a third time. If all these negative reviews don't send you packing to another dealership and you find yourself wanting one of their used vehicles..If you are assigned Craig or Briana, request another salesperson or walk out. You will be happy you did!

I walked in to buy a car. They weren't busy. Nobody approached me. Nobody acknowledged me. walked…read moreup to their enmpty front desk hoping somebody would ask if me and my son needed assistance. Nada. Fuck that place. left after 8 min of being ignored.

DO NOT PURCHASE A CAR HERE - SCAMMERS!…read more I was flat-out lied to by salesman Josue Colome Vazquez, who assured me my previous lease's end-of-term charges would be covered if I signed a new lease. That was a deliberate false promise, meant to manipulate me into closing the deal. Then Finance Manager Alain Santana finalized the paperwork without disclosing the truth -- that I'd still be fully responsible for those charges. When I returned to confront them, General Manager Darwin De Los Cueto refused to help, denied everything, and accused me of lying. No apology. No accountability. Just gaslighting and arrogance. The worst part? Hyundai Corporate backed them up by doing absolutely nothing. They brushed off the complaint and sent me right back to the same people who defrauded me. If you care about honesty, transparency, or not being scammed -- stay far away from this dealership. And if you expect Hyundai to protect you as a customer, think again. You're on your own.

I had to change my tire some weeks ago because there was a gash in my tire. My car had the…read more"service monitor tire system" message and I was told by Tire Kingdom only the dealership could reset it. So I finally go to Keith Pierson Chevrolet and the customer service rep had ZERO CUSTOMER SERVICE training. He said, "you know I gotta charge you for that, right?" "Why?", I asked. He responded, "Well we gotta take it back and put it up to check it out". Me: "No you don't. All you have to do is put a remote to it." You don't have to lift it at all." Him: "Well regardless I have to generate a PO when I take it to the back." Me:"So don't take it to the back, bring the remote out here." Him:"But you didn't buy the tire here." Me: Actually, I bought all 4 tires here. Only the one that was slashed, which impeded me from driving, had to be replaced immediately in Tire Kingdom." Him: "Regardless, if you want this done, I gotta chage you at least $25 for my guys time." Me: "After all the money I've spent here you're going to nickel and dime me for this?" Him:"I understand your frustration." Me: "I have 5 kids and 2 dogs in my car. You haven't an iota of an inkling of what I am presently feeling. I am going to blast Keith Pierson on Yelp and social media for your avarice." I drove home, found a YouTube hack and did it myself. Keith Pierson Chevrolet failed in the minimum instance. It will fail in the maximum.

Horrible. Go to bomnin! At least there lights work. As soon…read moreas you pull up to this dealership, there's 3 sales people aka sharks trying to grab you. Then you walk inside and its dirty, carpet is ripped, lights don't work, ants on the table etc. The finance manager was a liar and sleazeball! This is what gives other dealerships a bad name. Never again will I ever step foot in that place and hope my family/friends never do either.

I had a new stereo put in a project truck I was doing. Noe helped me with picking the appropriate…read morestereo/radio. It sounds great, I pick a mid range price system. He gave me a referral to an excellent auto painter. Excellent customer service. Should I do another project vehicle I absolutely go back to Noe. Thank you for a great sound!

Another new vehicle & once again I was back at Noe Electronics for window tinting. I only needed…read morethe driver & passenger windows tinted. I always go with the best quality ceramic films. $150. I was literally in and out in under 30 minutes! No flaws. No bubbles. Great job as always!

I just get out the office. more than 4 hours awaiting for a radiator for a Truck that i left a…read moredeposit of 80$ and I was call to come back to pick up the radiator. they informed me that they sold me the wrong one. After awaiting more than 4 hours, waiting and waiting my time they did not have it. This is very frustrating and no trust place to buy anything

I rarely post reviews but in this case I think it's warranted. I had been looking for a trunk latch…read morefor my 2005 Towncar and this was the only place near Miami that had it. I called to verify they had it, asked what time they closed and I was told 8pm and I headed down there from my job in Ft Lauderdale. When I arrived around 6:30 the office was closed but I was able to talk to the attendant through the door and that's when I learned that they closed at 5:30. I explained what happened and that I would leave a deposit for the part and the attendant let me in, looked up the part and had one of the guys (Maestro) bring the latch for me in a few minutes. I really was expecting to have to go back the next day but was pleasantly surprised. Someone who may have been a manager/owner even apologized for the confusion and I said I was just grateful they helped me on the spot so no apology was needed. A great experience to be sure! Daniel A.