These guys are the best. Always knowledgeable and very helpful…read more The only place we take our vehicles! Thanks guys!

The new owners of this shop are legitimate scam artists. Myself, and at least a dozen family and…read morefriends have had nothing but bad experiences paying for services that were either never performed, or never talked about before hand and added on after the fact with little to no explanation. Find a new, trustworthy place to bring your vehicles!

these selfish pricks who won't inspect you're vehicle wven if you specifically ask them too they…read moreare INCAPABLE of telling you what's wrong with MY vehicle, AND WHEN I went in for an alignment and told THEY told me to fix the camber myself, like wtf is this places deal?????????

Called today 08/28/15 for a labor quote about getting an oil pan replaced on a 2000 Honda civic ex…read more1.6 Was told I would get a call back in 1-1.5 hours. 2 hours had past, so I called back to inquire about my quote. Was told that "he got sidetracked and forgot", I said "no problem". He said "ill call you back in a few minutes and figure it out for you and call you back". Well, he never called me back.They had two chances to get my easy buisiness and they failed. Everyone else I called in the northern metro was able to give me a quote in 10 seconds or less on my inital phone call to them. 2 stars for the professional sound of the employee who took my call, the only thing pisitive from my experience today.

I've gone to Gene's Auto for over 20 years. These guys are amazing. Honest and trustworthy. Dewey…read moreknows what he's doing and won't rob you blind like some of these other national chain mechanic shops.

My boyfriend's car has had a lot of issues lately and we've taken it to multiple mechanics to look…read moreat. After taking it to Warzecha we still had issues and they were telling us nothing was wrong with it. I called Gene's and Dewey (apologize if not the correct spelling) was very very helpful and kind. We got it in to them and they figured out the simple issue, and fixed it with no charge. Very good people, and we will now be taking all our vehicles to them in the future.

I have had my car serviced here twice. Something I really appreciate is they explained things well…read moreto me, a woman, without sounding condescending. I also appreciate they didn't try to sell me on anything other than what I wanted done. Excellent.

A friend suggested I go here when I asked for a repair shop recommendation. I was able to schedule…read morean appointment for a brake inspection the day after I called and was surprised at how honest they were. My car was vibrating during braking from higher speeds and after inspection they didn't try to sell me something I didn't need. Instead, they informed me of what was happening and said that my brakes still had life in them and that as long as the vibration wasn't too annoying, it wasn't a safety concern and that it didn't need to be fixed at this time. It was so refreshing! I often get oil changes and am told things need to be replaced/fixed when they don't need to be, so I am so impressed with Elk River Muffler and Brake - thank you!