Jason is super friendly- after I called him he came out the next day. Turns out my units were just…read moresuper dirty, but working well, so I was just charged for the visit and for the cleaning.

Our heater stopped working and we were able to get a next day appointment. Service was prompt and…read moreoverall price was very reasonable. Our heat was back on that same day. Would definitely work with these folks again.

We were assigned this "contractor" through First American Home Warranty. After a week with no…read moreresponse and no appointment scheduled for our a/c, I called them. No answer and a full mailbox, so you can't leave a message. They also say you can text them. They don't respond. We have been without a/c in 90+ degree weather for a week now and are having to try to get a different contractor assigned because it is obvious this one is extremely unreliable and unresponsive.

This company is a joke..The owner Greg Johnson ignored my phone calls and multiple messages for…read moreover a week and then when I do finally get in touch with him he becomes a telephone text tough guy..This company finally showed up after showing up 7 hrs late and 1 no show and all he can say is it's not our fault..Then they install the unit incorrectly..Then all Greg can say is stop stressing and it's no big deal...The owner of this company doesn't seem to realize that paying for a service and it is done incorrectly is a big deal..It took 3 weeks to get A.R.E to fix what wasn't done right the first time..0 out of 5 stars doesn't begin to express the amount of BS this company put us through over a simple ac install..I would never recommend this company or any company that is affiliated with them

It turned out that the first technicians who came for the HVAC maintenance didn't plug in the pump,…read morewhich left a lot of water in the garage. Also, they didn't set the upstairs and downstairs thermostats back to their original temperatures. We suddenly realized it was freezing cold at 55° !! We had to get another tech to look at the water that came out of the pump. This tech noticed the pump wasn't plugged in and we hoped that was the cause of the excess of water. Unfortunately the pump was not working well and luckily he had one in his truck, which he installed right away. It's fine now. I wonder why the first techs didn't notice the faulty pump... .

My experiences with this company have been hit and miss through the years. They have replaced the…read morewax ring on two of my toilets. Those both went smoothly. I had many service calls via my home warranty company for repairs to my old heat pump system. For the most part, those went fine as well. When my heat pump finally died, I went through my home warranty company to get a new one. Advanced was contracted to do the work. They came to look at my system and measure everything to make sure they got the right size air handler for the little niche mine sat in, and all that. As we were walking around my house looking at the vents and air returns, I was informed that I did not have enough air returns, and they would need to cut some more holes in my walls to run more duct work. They also said that because my air handler was in my garage, it was required that I have a protective post installed. These all added to the total cost of the new system. They came to do the work, and I paid the bill. I did not get more air returns and I did not get a protective post installed. I should have said something right then, but I had a lot going on in my life and didn't want to have to fight for my money back. I really should have. They also replaced my really nice thermostat with an industrial model. They didn't even set it up right, because it was in contractor mode, and I was unable to set it. I had to have a guy come back out to get it working right. They took my thermostat with them, they didn't even leave it for me.

Prime Comfort came to our rescue as we were trying to close the deal on selling our house. We were…read moreunaware that our AC had gradually lost efficiency due to a pipe leak. A routine service call was immediately turned into a repair call to meet our deadline. Thank you Mike for working for us! It was an unfortunate expense, but allowed the whole transaction to go off without a hitch!

This is a response to the owners comments…read more Thank you for your reply but it seems you might have misunderstood what my review said. I did not say that the installation was unprofessional or that the HVAC system did not work well. I also did not say that certificates, etc. did not match the equipment that was installed. Our family was told there would be a specific type of system installed. However, a different type was installed and we were not informed in advance. After several inquiries, our family representative received a phone call but no one would respond to the multitude of questions submitted in a follow-up email from our family rep. To reiterate, the property has already been sold. No additional follow-up is needed from Prime Comfort as I'm sure the new owners will choose their own HVAC company.

Worst company EVER!! DO NOT RECOMMEND!!!! My warranty…read morecompany assigned merit home maintenance to repair my a/c. The guy (never introduced himself so I can't give you a name) This guy told us I needed a new motor for the unit and it will take a week. My warranty company said he reported it as freon needed. He told them he put freon in it. HE DID NOT!!!!!! Smh... We are still waiting on a new motor. After 2 weeks without air (95 degrees outside) we finally have a new a/c company coming out. If you need assistance,THIS IS NOT THE COMPANY YOU WANT.

Yesterday, I was posted an unfavorable review pertaining to this company and I was terribly wrong…read morefor that. Actually, the technician is here right now and it wasn't even his work. So to them, I am sorry. In my mind their response wasn't swift enough but he's here now and I apologize to him and his company. I sincerely apologize

Landis Reed Homes gave me a great "Welcome to North Carolina!" Their friendly and flexible team…read moreensured that they could finish the upgrades and changes to make my house a home within my closing date. They have a diverse selection of upgrades and styles to personalize the home to your taste and make it your own. They offer smart floor plans that work with the way people live their lives and manage the space well. Working with them was a smart choice, and I'm in a great home for years to come!

If I could give negative stars I absolutely would. Pathetic!! Liars!! Especially Steve. They said…read morethey would correct numerous things that they did incorrectly but NEVER DID! Our windows leak, cabinets have broken because they are so cheap, numerous electrical sockets don't work, wiring is bad because multiple brand new lightbulbs burn out every month, a piece of our garage broke off because it wasn't nailed in--safety issue, "hardwood" floor is so cheap is scratches and indents incredibly easily and is so slippery it's a safety issue, they didn't put studs in the wall where they should have so hanging items is very difficult, our "closet" isn't even deep enough to fit a hanger, our faucet broke right off, I could keep going. We tried contacting them numerous times but NEVER got a call back or anything fixed. Pathetic accountability. How the heck are they in business?! Our 4 neighbors have had issues also and also tried to contact them but never got a person or a call back either. So they take your money (charging for every since adjustment), do a HORRIBLE job and never do anything about it. Do NOT use these people. You will regret it.

I have two units that were installed by Air Dynamics. Both are excellent. One is now 2 years old…read moreand the other 1 year old. The girls in the office are wonderful and are always a joy to do business with. The crew that comes to install and to give the semi annual service are great. Nice guys, polite, and always clean up after they are done. I highly recommend this company. By the way, they are also very reasonably priced compared to other companies.

got out of bed on Saturday morning and the house was chilly which wasn't really a bad thing but…read morewhen it wasn't getting warmer by noon I called the office. I briefly explained my situation and was told a service tech should be out shortly for diagnostics... and he was! the tech was efficient and courteous and practicing plague protocols which is always appreciated. a little chit-chat then re-reset the breaker and the unit turns on, mostly... apparently there's a delay between 'power' and 'function' because Michael shut it off after a few minutes reporting a high current condition. shines a flashlight around and pokes about some with the meter... some parts come out, some parts go in and next thing you know we're back online with heat, yea! check the discharge temp and thermostat function to make sure everything works like it's supposed to, and we're done in short order. and it wasn't so spendy either (yea again!) while I had his attention I asked Michael about replacing the unit and doing a little duct work under the house (why should I get dirty when they're going to be here anyway?) he took a look at my system and gave me some numbers; it's gonna cost about the same for gas or electric so we'll see how that plays out in the spring. meanwhile I've got no complaints except for the plague stuff and being on eastern standard time instead of Tulsa Time. to all y'all at Air Dynamics, thank you for a job done well!

This business has a rating of "F" on the Better Business Bureau website. The business also goes by…read moreSD Appliance Repair and Same Day Repair. The owner is a guy named Joshua who is rude and unprofessional. He charges overpriced fees and becomes belligerent when you question it. Just call a reputable company and do not let someone like this in your home. I thought I was going to have to call the police on this guy.

First and foremost, the technician walked in without a mask when I have my 72 year old Mother in my…read morehome. This should of been a red flag for me to ask him to leave. Secondly, he performed services and charged my credit card almost DOUBLE! Additionally, no receipt provided and the services never worked- my freezer is still not working. I tried calling immediately after the service and left a voicemail with no response back. I called again yesterday and left a voicemail and still no response back, This place is a fraud and I will be reporting this to the BBB. DO NOT TAKE A RISK WITH THIS DISHONEST BUSINESS

Not sure what is going on with this company . They were contracted by my warranty company to…read moreservice my dishwasher. They never called or showed up for my 12-5 pm time frame . I called the office at 3 and 5 pm and was told "you are on the schedule , a tech will call when he is on his way " I never heard from them . The next afternoon I called and they sounded surprised no one called me ! I was assured then that someone would be out the next day. I had my service called transferred to another provider. They called first thing the next day and preformed the service by 1pm. I never received a call from A-tech , but the next day a tech showed up without calling before! I informed I had another service on the way as I was not sure if A-tech would show up . I don't recommend them as it took 4 days for them to show up and they don't call on they way . Very unreliable .

DO NOT do business with this company. Please look at the reviews. All but one is a single star…read morereview. They fit the dictionary definition of dishonesty. Zero integrity, zero class, zero competency. I had the misfortune of being assigned this company by American Home Shield. It's been nearly 3 months, and I still do not have my dryer repaired. They made multiple appointments and did not show up. Not a call nor an apology. If I got a hold of the lady on the office phone, she will act like she wants to help you but there was never any follow up. Sometimes she just is nasty over the phone. This is a company run by people without any human decency and moral scruples. RUN AWAY AS FAST AS YOU CAN!

Wide selection of products with very helpful & knowledgeable staff to assist. Also like that they…read morewill price match.

A little history. When we lived in Cornelius, we always shopped at the Mooresville Store. Over the…read moreyears, I bought at least 5 high end camera systems from them including lens and video equipment. That also extended to anything electronic such as Sound System. large screen TV's, Go Pro's etc and of course, a couple of computer systems as well. There was one guy who was my "go to" for cameras but after a while, he was charged with selling and promoting Apple Systems which was a waste because he was firmly rooted in the Wintel Standards. By now, I'm sure he is up and running on the Apple Platform but at the time, it was a blow to me who operates in the Nikon/Nikkor world. Put up with it for a while because in the end, I did get the help I needed. That is till Covie hit. Because of Covid, there was a long period where I could not even get into the store. When I did, everything I needed or wanted to purchase was at the Northlake Store. I had been to the Northlake Store a couple of times but was never really impressed. When we moved from Cornelius to Denver NC, we bought a Samsung large screen TV for the living room. My wife is a football nut, so it was for here. Because of Covid, the only size we could get was 65 inches although what we wanted was the 75-inch model. With that, we also got a Samsung Sound Bar which lasted for two to three months before it went out. Called the Geek Squad and it was dead, and they advised me to take it to the Geek Squad in Mooresville where we bought it. We bought an extended warranty as well. Since we originally wanted the 75-inch model, the technician had informed us that the 75-inch model was now available, and we could upgrade by paying the difference in list price between the two sizes. We upgraded and they just swapped out the Sound Bar for a new one and all that remained was to schedule a time for the Geek Squad to come out with the new TV, pick up the old one and couple with the new Sound Bar. We up and running till about three weeks ago when the sound bar became intermittent. Called the Geek Squad since we pay for their premium service and we scheduled an appointment for last week. Came out and determined that the problem was a defective HSMI port on the sound bar. They suggested we take it back to best buy. Both of the technicians who service our accounts are now out of the Northlake store. In other words, some stores are now Magnet Stores and are centers for technology and resources. Went and checked in with the Geek Squad and could not be happier. The checked the MFG Serial number and it was on the list os Samsung Soundbars that had been recalled. They did not have a direct replacement in stock, but they gave us an in-store credit that we could use at any time. A last comment. While I had been here only a couple of times over the years, they have totally remodeled the store and it is well stocked. Walked back to the Camera Dept and they had at least 6X the number of Nikons that they had last time I was in Mooresville. When I lived in Cornelius, Mooresville was closed but now that I live in Denver NC, it's a wash. That said, I'm going to go to where I can find the merchandise I want and at this time, it's in Northlake.